7865 Oakmont Bld, Fort Worth, TX 76132
For more information about senior living options: (844) 490-3973
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They refuse to give any stars. The process forces a star rating to post a review. There was no answer after they called several times. The phone line just rings with no option to leave a voicemail. The overall impression is very concerning and unprofessional.No stars from me. The message at the heart of the feedback is blunt and unwavering: the reviewer refuses to participate in a rating system that forces a response they don't want to give. The sentiment goes beyond a simple complaint about a bad experience; it signals a larger dissatisfaction with how the platform handles reviews in the first place. The core grievance is that posting a review seems to require selecting a star rating, leaving the reviewer with no viable option to simply share their thoughts without endorsing a numeric score. That constraint alone can distort the review process and frustrate customers who believe their written feedback should stand on its own merit without being tethered to a preselected rating.
Linked to this rating dilemma is a palpable sense of frustration with how the company handles customer feedback more broadly. The reviewer notes that there is "no answer" when they try to reach out, and they describe making several phone calls that go unanswered. The repetition of the same problem - rings that go on without resolution or an opportunity to leave a message - paints a picture of a support system that is not accessible when needed. In today's service landscape, the ability to connect with a business is a basic expectation, and the absence of a voicemail option only compounds the feeling of being ignored or undervalued.
The frustration culminates in a clear judgment: the experience is "Very concerning and not professional." This blunt assessment goes beyond personal irritation; it points to professional standards that appear to be unmet. When a customer cannot reach anyone to discuss an issue or to seek guidance, it raises questions about response times, resource allocation, and the overall commitment to customer care. The language used - direct, urgent, and emphatic - signals that the reviewer perceives a systemic shortfall rather than a one-off error.
Taken together, these two threads - the forced rating and the lack of accessible support - suggest a troubling pattern. A platform or business that requires a star rating as a gatekeeping element for posting feedback risks shaping how customers express themselves, potentially suppressing nuanced criticism in favor of a numeric snapshot. At the same time, the failure to provide reliable channels for communication erodes trust and leaves customers feeling stranded. The juxtaposition of a demanded rating with unresponsive service creates a sharply negative impression that can quickly spiral into reputational damage.
From a reader's perspective, the experience described is likely to deter future engagement. Potential customers may question the reliability of the service if feedback channels are perceived as punitive or ineffective. Current customers may rethink their ongoing relationship with the company, choosing not to invest time in interactions that seem doomed to go unanswered. The overall impression is one of a business that may have gaps in customer-centric processes - gaps that, if left unaddressed, can magnify negative sentiment across reviews and word of mouth.
What could be done to address these concerns? First, removing the mandatory pairing of a rating with an initial review would allow people to express their thoughts clearly without feeling pressured to assign a number they don't intend to endorse. Providing alternative, low-friction contact options - such as a callback request, live chat, or a staffed voicemail system with clear hours - would give customers tangible pathways to connect. Improving transparency about response times and the steps being taken to resolve issues could also restore confidence. Finally, ensuring that legitimate feedback is acknowledged promptly, even if a resolution takes time, would demonstrate a commitment to customer care and professionalism.
In sum, the review highlights two fundamental failings: a review mechanism that feels coercive and an unresponsive support channel. Together, they create a potent combination that can undermine customer trust and damage a business's reputation. Addressing these issues with clearer feedback options, reliable contact avenues, and a demonstrated commitment to timely communication could help restore confidence and show that the organization values its customers as more than just sources of ratings.
16 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Greenbriar Mansion in Fort Worth, TX is a welcoming and comfortable assisted living community that offers a range of care services for seniors. With its board and care home and respite care options, residents can receive the support they need in a beautiful and peaceful environment.
The community provides a variety of amenities to enhance the residents' quality of life. A spacious dining room ensures that residents can enjoy delicious meals together, while the fully furnished accommodations provide a cozy and convenient living space. The presence of a garden and outdoor space allows residents to relax and enjoy nature. Housekeeping services are available to ensure that the community remains clean and tidy at all times. Additionally, move-in coordination assists new residents with settling into their new home seamlessly.
The Greenbriar Mansion understands the importance of staying connected, which is why Wi-Fi/high-speed internet and telephone services are provided for all residents. This enables them to easily communicate with loved ones or browse the internet at their convenience.
Care services at the community address various aspects of daily living assistance, including bathing, dressing, and transfers. The compassionate staff also coordinates with health care providers to ensure that residents receive necessary medical attention. For individuals with diabetes or other dietary restrictions, specialized meal preparation is available. Medication management is provided so that residents can maintain their health safely.
Transportation arrangements for medical needs as well as doctor's appointments are readily available for those who require it.
Residents can enjoy a vibrant lifestyle at Greenbriar Mansion thanks to scheduled daily activities that cater to their interests and hobbies. Whether it's participating in social events or engaging in stimulating exercises, there is always something happening to keep everyone entertained.
Furthermore, the location of Greenbriar Mansion offers convenience with several cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals nearby. This proximity ensures easy access to essential amenities and medical services whenever necessary.
With its array of care services, amenities, and activities, Greenbriar Mansion provides a supportive and enriching environment for seniors in Fort Worth, TX.
This part of Fort Worth, Texas, offers a variety of amenities and services that cater to senior living needs. With several physician offices nearby specializing in diabetes, neurology, oncology, and mental health, residents have access to comprehensive healthcare options. Additionally, there are multiple pharmacies within a short distance for convenient medication pick-up. The proximity to hospitals like Texas Health Harris Methodist Hospital Southwest Fort Worth and Regency Hospital ensures quick emergency care if needed. In terms of leisure activities, seniors can enjoy dining at popular restaurants such as Chick-Fil-A and Jason's Deli, catching a movie at Movie Tavern Hulen or AMC DINE-IN Clearfork 8 theaters, or relaxing at nearby parks like Overton Park. There are also places of worship like St Stephen Presbyterian Church for spiritual enrichment. Overall, this area provides a convenient and balanced environment for senior living in Fort Worth.
Greenbriar Mansion is located at 7865 Oakmont Bld, Fort Worth, TX 76132 in Tarrant County, Texas
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