Arlington Heights Health And Rehabilitation Center

Pros

• John expresses gratitude for the wonderful care he received from the staff, nurses, kitchen, and doctors at Arlington Heights Health and Rehabilitation Center.
• A family member appreciates that their dad has a spacious room for therapy and has experienced wonderful staff interactions.
• An individual highlights the positive experience they had after a stroke, noting how the therapy team helped them regain their strength and normalcy.
• A relative commends the administrator Vickie for being absolutely wonderful and praises the helpfulness of the staff in managing any arising issues.
• Another family member mentions that their sister Sarah is always happy and well-cared-for by attentive staff members like Angela and Sandra.

Cons

• Some employees at the facility are unfriendly and unprofessional towards patients.
• The facility is old and rundown, with outdated furniture that resembles discarded items.
• Patients are not properly attended to, leading to missed meals and lack of communication about their care.
• The cleanliness standards are inadequate, with reports of dirty bathrooms and unsanitary conditions for patients.
• There is a lack of responsiveness from the nursing staff, causing frustration for families trying to advocate for their loved ones.
• Important medical needs, such as medication management and wound care, have been neglected or mishandled by the staff.
• Management appears to be uneducated in dealing with families and addressing their concerns effectively.
• The overall environment of the facility is unpleasant, with overwhelming odors that detract from patient comfort.

Review

Arlington Heights Health and Rehabilitation Center has garnered a wide range of reviews from families who have placed their loved ones in the facility, illustrating a troubling pattern of inadequate care, poor communication, and an outdated environment. Many family members express deep concern over the treatment their relatives received while residing there, raising serious questions about both the staff's professionalism and the facility's overall standards.

Several accounts highlight an alarming lack of responsiveness from the nursing staff. One reviewer recounts visiting their father after surgery only to find he had missed lunch because an aide could not be bothered to wake him up. To make matters worse, when the family member entered his room hours later, they were horrified to discover that he had passed away—an event they attribute directly to negligence in monitoring patient conditions. Such distressing incidents suggest that some staff members may not be adequately trained or motivated to provide essential care.

The physical condition of the facility itself has also come under scrutiny. Reviewers describe Arlington Heights as old and poorly maintained, likening its furniture to "discarded" items found on curbs. The cramped living spaces do little to comfort families looking for a place that ensures recovery and rehabilitation. Residents often find themselves in uncomfortable situations; one review detailed how patients in adjacent rooms exhibited disruptive behaviors that made it challenging for others trying to recover from surgeries or therapies. This lack of privacy and peace hinders healing instead of promoting it.

In terms of hygiene and cleanliness, multiple reviewers expressed grave concerns about sanitary conditions within patient rooms and bathrooms. Instances of finding unclean toilets with fecal matter still present paint a troubling picture of neglect regarding basic hygiene protocols—something crucial in a rehabilitation setting where patients are often vulnerable post-surgery or due to other health challenges. Families report having to advocate on behalf of their loved ones due to lapses in personal care being administered by staff members.

Despite these negative experiences, there are some positive remarks amidst the overwhelming criticism. Certain staff members receive commendations for their kindness and dedication toward residents. Some reviewers mention specific nurses who went above and beyond in providing compassionate care; Emmanuel is singled out as a particularly exceptional nurse whose empathy made a substantial difference for patients during their difficult times at the facility. However, it seems that shining examples like Emmanuel are outweighed by reports detailing disorganized operations among caregivers and administrators.

Another prevalent criticism revolves around communication—or rather, the lack thereof—between caregivers and family members regarding medication management and overall patient treatment plans. Families feel caught between different medical professionals when trying to ensure appropriate medications are administered or changed based on specialized healthcare assessments conducted outside the facility. This disconnect can lead to precarious situations wherein vital medications go missing altogether or treatments are delayed, adversely affecting residents' well-being.

Overall, Arlington Heights Health and Rehabilitation Center illustrates stark contrasts between individual employee efforts versus systemic flaws within its operation as a whole. While some families praise specific caregivers for their diligence—Inevitably overshadowed by complaints concerning management’s lackluster response times—the fundamental issues regarding cleanliness, adequate training for staff members, outdated facilities, and poor communication persistently emerge across countless reviews. Until significant reforms take place at this center emphasizing quality care standards along with better administrative practices aimed at fostering open communication channels with concerned families will it stand any chance at regaining trust from those seeking rehabilitation services for their loved ones.

Restaurants

• Zoli's Pizza (0.3 miles)
• Chick-Fil-A (0.4 miles)
• Mi Cocina (0.6 miles)
• Uncle Julio's (0.8 miles)
• Rise N°3 (1.1 miles)
• Chipotle Mexican Grill (1.3 miles)
• Whataburger (1.3 miles)

Cafes

• Starbucks (0.4 miles)
• Press Cafe (1.2 miles)
• Starbucks (2.7 miles)
• Starbucks (3 miles)
• Starbucks (3.8 miles)
• Roots Coffeehouse (4.1 miles)

Physicians

• Envision Imaging Hulen (1.1 miles)
• The Hand to Shoulder Center (1.3 miles)
• Cook Children's Pediatrics - Fort Worth - Cityview (1.4 miles)
• Boulevard Clinic (1.5 miles)
• Cook Children's Pediatrics Forest Park (1.7 miles)
• T Off Mens Health (2.3 miles)
• U.S. Dermatology Partners Benbrook (2.6 miles)

Pharmacies

• Walgreens (1.1 miles)
• Walgreens (1.1 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.6 miles)
• Ridgmar Pharmacy (2.6 miles)
• CVS Pharmacy (2.8 miles)

Theaters

• AMC DINE-IN Clearfork 8 (1.2 miles)
• Movie Tavern Hulen (3.3 miles)

Hospitals

• Texas Health Clearfork (1.3 miles)
• Baylor Surgical Center (2.7 miles)
• Baylor Scott & White Hospital Medicine - All Saints (2.8 miles)
• Klabzuba Tower / Texas Health Resources (3.2 miles)
• Texas Rehabilitation Hospital of Fort Worth (3.2 miles)
• Texas Health Harris Methodist Hospital Fort Worth (3.2 miles)
• JPS Hospital (3.8 miles)

Parks

• Overton Park (1.7 miles)
• Leonard Park (2.5 miles)
• Linwood Park (2.9 miles)
• Fort Worth Water Gardens (4.2 miles)

Places of Worship

• St Stephen Presbyterian Church (2.3 miles)
• First United Methodist Church of Fort Worth (3.8 miles)

Transportation

• Fort Worth Intermodal Transportation Center (4.3 miles)