Professional Caretakers

Pros

• Assisting Hands feels like family to its clients.
• They provide overnight care when needed.
• They visit, help with shopping, transport to appointments, and assist with daily cleaning.
• Families are highly satisfied with their services.
• They pair clients with caregivers who are compatible and trusted.
• They are reliable, kind, thoughtful, and professional.
• They offer reasonably priced, professional medical transportation.
• Tempie is kind and efficient, and Clevetta brings a cheerful attitude and expertise.
• They enable participation in events smoothly, giving families peace of mind.
• Boots the therapy dog is a joy, and Kim Beveridge and the team provide amazing support.

Cons

• The reviewer stated they would give negative stars if that were possible.
• They claimed the first caregiver dropped their elderly father.
• They experienced constant scheduling conflicts and days when no one showed up.
• They were told the issues were their fault for living outside of town.
• Two days before Christmas, the caregiver called in sick, arrived late, refused to enter because of a dog, and left the father alone.
• The owner allegedly hung up on the husband when they demanded answers.
• They described the business as unreliable with terrible practices and unable to fulfill the contracted service, resulting in financial loss.

Review

Assisting Hands has been a steady presence in one family's life for more than a decade, and the relationship feels less like a business arrangement and more like a trusted extension of the family. The client has lived independently for many years with overnights provided when needed, and now, even after moving into a care facility, the team continues to visit, help with shopping and appointments, and assist with cleaning. The care provided has brought peace of mind not only to the client but also to family members who notice how well the team integrates care into everyday life. A daughter-in-law who works as a nurse appreciates the level of care and the thoughtful approach, and the overall sentiment is clear: Assisting Hands is highly recommended to others in need of reliable, compassionate support.

Among the many staff members who stand out, Sarah is highlighted for her warmth and knowledge. One reviewer describes Sarah as awesome - friendly, well-informed about the company, and capable of answering questions with clarity. The review also hints at potential opportunities for Sarah to engage with the community, mentioning a possible speaking engagement at the American Legion Post 163 in Weatherford. Such feedback speaks to a caregiver who not only meets the practical needs of clients but also represents the company positively in the community, reinforcing trust and goodwill.

Care coordination and communication are recurring themes in the praise. Families note that their loved ones receive care from someone who communicates well and who is careful about matching caregivers to personalities and needs. The reviewer who described the experience of caring for a mother emphasizes how important it is to be heard and understood, and they specifically credit the team with pairing their mom with a caregiver who "gets along well with and trusts" her. That sense of fit, reliability, and consistent communication helps families feel secure about ongoing care, especially when the client's needs evolve over time.

Not every experience is without its challenges, and one review provides a stark contrast to the ongoing praise. This account focuses on serious concerns about reliability and safety: claims that lifting an elderly father was assumed to be no problem, followed by a caregiver who allegedly dropped him. The reviewer recounts persistent scheduling conflicts, days when no one showed up, and a claim that the family was blamed for living outside of town. The Christmas Eve episode is described with particular severity: a caregiver called in sick, coverage arrived late, and, due to a dog in the house, the caregiver refused to stay, leaving the father alone and forcing the family to cancel plans. The review concludes with an accusation that the owner hung up on the husband when they sought answers, labeling the service as unreliable. This is presented as a warning sign and emotions of frustration and financial loss two days before a Christmas event.

Amid the mixed experiences, other stories highlight consistent excellence and personal impact. One caregiver, referred to as Tee, is singled out for particularly positive influence. Tee is described as someone with pride in her work who has supported the client through PTSD and helped set up medication routines, including daily reminders. This level of hands-on support - assistance with medications and daily structure - illustrates how Assisting Hands can provide meaningful clinical-like support in addition to general caregiving tasks, contributing to the client's sense of safety and well-being.

Across multiple testimonials, the team's reliability, kindness, thoughtfulness, and professionalism are repeatedly stressed. Reviewers describe Assisting Hands as meeting all their needs with a caring, personal touch. The sentiment is not merely about performing tasks but about delivering a compassionate experience that respects the dignity and independence of the client. The overarching message is that families feel seen and supported, which translates into confidence in the service and a willingness to recommend it to others who require similar assistance.

Transportation and punctuality are another consistent thread in the feedback. For someone who needed medical transportation after procedures, the service was described as reasonably priced and very professional, with timeliness being a standout feature. The reliability of transportation, in particular, is framed as an essential pillar of the overall care experience, enabling clients to keep appointments and participate in important events or family activities with less stress and uncertainty.

The role of caregivers in special moments and everyday life is also celebrated. One couple's experience, in which a caregiver and a companion - Clevetta - helped their wheelchair-bound husband during a wedding trip to Fort Worth, is recounted with gratitude. One call to Tempie, described as kind and efficient, was all it took to find the right person to assist. The caregiver's cheerful attitude contributed to a smooth participation in wedding-related events, underscoring how well-trained staff can enable families to maintain an active, engaged life even under challenging circumstances.

A recurring spotlight in the community feedback is Boots, the therapy dog, who appears in several reviews as a bright, uplifting presence. Kim Beveridge's work with Boots at Legacy Oaks of Azle is repeatedly praised, with references to thoughtful meetings, the companionship Boots provides, and the sense that Boots brings joy to both clients and staff. The pair is described as a positive force - an example of how a well-loved therapy dog can enhance the caregiving experience and foster a warm, supportive atmosphere in group and facility settings. Comments about meeting Kim and Boots reflect appreciation for the personal connection and the added value of this animal-assisted component.

Finally, there is gratitude for the small, meaningful gestures that reinforce the sense of community and care. A note thanking Assisting Hands for providing lunch during the pandemic speaks to the company's broader engagement with those they serve. The act brought smiles to everyone and demonstrated attentiveness to the well-being and morale of clients and staff alike. These moments of kindness - no matter how simple - help build a culture of generosity and attentiveness that clients remember long after the immediate services are delivered.

Taken together, the narratives present a portrait of Assisting Hands as a deeply relational caregiving organization. The majority of experiences convey trust, consistency, and a personal touch that many families come to rely on for long-term care. While a single review raises serious concerns about safety, reliability, and customer service responses, the broader collection of testimonials emphasizes dependable daily support, compassionate caregivers, and a team that goes beyond basic duties to help clients live fuller, more comfortable lives. In the end, the community feedback suggests that for many families, Assisting Hands remains a valued partner in caregiving, worthy of consideration for those seeking attentive, personalized assistance for loved ones.

This part of Fort Worth, Texas, offers a convenient and vibrant community for senior living. With several pharmacies, physicians' offices, and hospitals located within close proximity, accessing healthcare services is easily manageable. The area also boasts a variety of dining options ranging from casual eateries like Chick-Fil-A to upscale restaurants like Rise N°3. Additionally, residents can enjoy leisurely strolls in nearby parks such as Overton Park or catch a movie at theaters like AMC DINE-IN Clearfork 8. For those seeking spiritual fulfillment, there are several places of worship within a short distance, including St Stephen Presbyterian Church and First United Methodist Church of Fort Worth. Overall, this neighborhood provides a well-rounded and accessible environment for seniors looking to settle down in the Fort Worth area.

Pharmacies

• Walgreens (0.1 miles)
• Walgreens (1.9 miles)
• Walgreens (2 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (2.8 miles)

Physicians

• Envision Imaging Hulen (0.2 miles)
• The Hand to Shoulder Center (1.2 miles)
• Cook Children's Pediatrics - Fort Worth - Cityview (1.4 miles)
• Cook Children's Pediatrics Forest Park (1.6 miles)
• U.S. Dermatology Partners Benbrook (2.1 miles)
• Boulevard Clinic (2.3 miles)
• Prime Diagnostic Imaging (2.4 miles)

Restaurants

• Chipotle Mexican Grill (0.4 miles)
• Rise N°3 (0.8 miles)
• Zoli's Pizza (1 miles)
• Chick-Fil-A (1.3 miles)
• Mi Cocina (1.5 miles)
• Whataburger (1.7 miles)
• Railhead Smokehouse (1.7 miles)

Cafes

• Press Cafe (0.6 miles)
• Starbucks (1.2 miles)
• Starbucks (2.7 miles)
• Starbucks (3.3 miles)
• Starbucks (4 miles)
• Roots Coffeehouse (4.1 miles)

Parks

• Overton Park (0.6 miles)
• Leonard Park (3.4 miles)
• Linwood Park (3.5 miles)
• Fort Worth Water Gardens (4.3 miles)

Theaters

• AMC DINE-IN Clearfork 8 (1 miles)
• Movie Tavern Hulen (2.4 miles)

Hospitals

• Texas Health Clearfork (1 miles)
• Baylor Surgical Center (2.5 miles)
• Baylor Scott & White Hospital Medicine - All Saints (2.7 miles)
• Klabzuba Tower / Texas Health Resources (3.2 miles)
• Texas Health Harris Methodist Hospital Fort Worth (3.3 miles)
• Texas Rehabilitation Hospital of Fort Worth (3.3 miles)
• JPS Hospital (3.6 miles)

Places of Worship

• St Stephen Presbyterian Church (1.8 miles)
• First United Methodist Church of Fort Worth (4.1 miles)