Ridgecrest Healthcare And Rehabilitation Center
Save561 East Ridgecrest Road, Forney, TX 75126
For more information about senior living options: (844) 490-3973
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Ridgecrest Healthcare presents itself as a place where warmth, care, and a strong sense of community are at the forefront of the experience. Across many comments, residents and their families repeatedly describe a welcoming, well-kept facility with friendly, attentive staff. The environment is often highlighted as clean, pleasant, and comfortable, helping both residents and visitors feel at ease as they navigate the realities of rehabilitation, recovery, or ongoing care. For families visiting loved ones, the building itself often stands out as a positive first impression, with plenty of praise for the atmosphere and the visible effort staff put into making residents feel at home.
There are multiple stories of genuine appreciation for the rehabilitation and therapy process. In several accounts, patients are described as making notable progress - getting moving again, walking, and heading toward home with renewed strength. Families speak highly of the therapy teams, noting the patience and encouragement that help residents regain independence. One account specifically mentions a patient who will be going home soon after a period of therapy, underscoring the sense of achievement and hopeful forward momentum that Ridgecrest can provide. In another long-term case, a relative describes a father who spent seven weeks in rehab and received consistent, compassionate attention from the staff, including dedicated work from the physical therapy team and others involved in wound care, doctors, and nutrition. The overall tone in these perspectives is one of gratitude for care that supports recovery and a safe path back to daily life.
Several reviews single out individual staff members for praise, indicating that the success stories are often rooted in personal connections. Names that recur include Lori in admissions, Anitra, Kieona, and Tresea for their guidance and continuity in the stay, Jennifer as administrator, and a dedicated PT team led by Isaac. Acknowledgments also extend to the night nurse Tonya for her kindness and rapport with the patient, and to the kitchen staff, particularly Bert, who prepared meals that helped a patient regain weight. The appreciation extends beyond clinical care to the support network that helps families navigate the administrative and logistical aspects of a stay, with admissions staff often described as accessible and responsive during the process of checking in, arranging insurance, and coordinating care with the rest of the team.
Yet the overall picture is not uniformly glowing. A number of reviews recount painful experiences that raise serious concerns about communication, responsiveness, and care quality. One family describes a distressing decline in a loved one who was in respite care: meals were inconsistent or missed, basic needs like water, clothing assistance, and even simple comforts were not promptly addressed, and crucial updates about falls, swelling, catheter placement, or other changes were not communicated to the family. The account portrays a system in which the patient's condition deteriorated without timely notification to the designated medical power of attorney, culminating in a discharge that felt abrupt and inadequately supported. Issues around payment, up-front cashiers' checks, and Medicaid eligibility further complicated an already difficult situation, leaving the family scrambling to secure alternative care and leading to a sense of being "kicked to the curb" at a vulnerable moment.
Discharge planning and medication management also feature prominently in the more troubling reviews. There are reports of discharges that occurred before families could coordinate safe arrangements, with transport mishaps and inconsistent communication about where a patient would go next. The absence of all prescribed medications at the point of transfer, delaying breathing treatments, and gaps in hospice coordination contrast sharply with other narratives that highlight seamless referrals and strong interprofessional teamwork. These anecdotes emphasize the gap that can exist between the high-quality, compassionate care some residents experience and the administrative or logistical shortcomings that can undermine safety and trust.
Despite these challenging experiences, there are also positive, resilience-building stories that emphasize the facility's capacity to support families during difficult times. Some reviewers speak of compassionate conversations with staff about DNR preferences and end-of-life considerations, and they advise families to advocate vigorously for their loved ones to ensure preferences are honored and properly documented. The sentiment is not simply one of frustration; it's a call to action for stronger communication, clearer processes, and a more integrated approach to care that aligns medical needs with family expectations. In several living-in and long-term care scenarios, relatives express gratitude for how Ridgecrest employees handled room changes, admissions logistics, and ongoing support, illustrating that the team can deliver outstanding care when well-coordinated and adequately resourced.
Taken together, the collection of reviews paints a nuanced portrait of Ridgecrest Healthcare. The facility holds a strong capacity for delivering compassionate, effective rehab and daily care, with many staff members who go above and beyond to support residents and their families. At the same time, there are serious, actionable concerns about communication gaps, discharge planning, and consistency in meeting residents' basic needs during transitions. The recurring themes emphasize the importance of proactive family engagement, reliable information flow, and robust collaboration among admissions, clinical teams, nursing, and hospice services. For families weighing Ridgecrest as a care option, the underlying message is clear: with dedicated staff and a well-functioning team, excellent outcomes and meaningful progress are possible; with stronger administrative coordination and timely communication, the experience can be even more consistently safe and comforting for those navigating care, recovery, and end-of-life decisions.
Ridgecrest Healthcare And Rehabilitation Center in Forney, TX, is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a beauty salon where residents can pamper themselves and look their best. They can also relax and enjoy their favorite TV shows with cable or satellite TV service. Ridgecrest provides community-operated transportation for convenience and accessibility to nearby destinations. Residents can stay connected with loved ones through the computer center and Wi-Fi/high-speed internet.
Delicious meals are served in the dining room with a restaurant-style dining experience. Special dietary restrictions are accommodated to meet individual needs. The fully furnished apartments offer privacy and comfort, complete with private bathrooms and kitchenettes for added convenience.
Ridgecrest takes care of housekeeping services to ensure a clean and tidy living environment. Move-in coordination is provided to make the transition seamless for new residents. Outdoor spaces including gardens allow residents to enjoy fresh air and nature.
To promote physical fitness, there is a fitness room available for exercise routines. The gaming room offers entertainment options for leisure activities. Residents can indulge in reading at the small library or socialize with friends in common areas.
Care services include 24-hour call system and supervision for round-the-clock support. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time.
Ridgecrest understands the importance of mental wellness, offering a specialized program to support emotional well-being. Transportation arrangements are made for non-medical purposes as well as transportation to doctors' appointments.
Residents can engage in various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities organized by the community's dedicated staff members. Additionally, concierge services are available to cater to individual needs.
The surrounding neighborhood offers convenient amenities including cafes, parks, pharmacies, physicians, restaurants, places of worship, and theaters. Ridgecrest Healthcare And Rehabilitation Center provides a comfortable and engaging living environment for seniors in Forney, TX.
Ridgecrest Healthcare And Rehabilitation Center is located at 561 East Ridgecrest Road, Forney, TX 75126 in Rockwall County, Texas
Ridgecrest Healthcare And Rehabilitation Center on seniors.fyi includes 4 photos including images showing interior, dining, lighting, waiting area, therapy room, exercise equipment, physical therapy, bedroom, and more.
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