St. Teresa Nursing And Rehabilitation Center in El Paso, TX
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Nursing Home
10350 Montana Avenue, El Paso, TX 79925
For more information about senior living options: (844) 490-3973
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The staff are compassionate, patient, and truly treat residents like family. The facility is consistently clean, welcoming, and safe. They provide excellent medical care while creating a warm environment filled with activities, smiles, and kindness. The therapy staff and case management are excellent. The kitchen staff deserve a 5-star rating, and the food is awesome and homemade. The staff are amazing and take really good care of the patients. Administration and front desk staff provide excellent service and are helpful and considerate. The rehab and nursing teams make residents feel like family and support their recovery. The center is praised for its great customer service and overall quality of care.
They leave patients in dirty diapers all day and fail to provide basic care. Call lights are left unanswered for long periods, with staff more focused on their phones. There is zero communication between management and staff, and profit motives seem prioritized over resident care. The receptionist was rude and ignored visitors when they visited their grandfather. The center does not change residents' diapers promptly and neglects bathroom needs, leaving residents uncomfortable. They left a patient without essential oxygen for hours, risking serious harm. The facility is described as neglectful and unacceptable, with multiple reviews advising people not to send loved ones there. Some staff are criticized for lacking empathy and doing only the bare minimum. There are reports of dehydration, bedsores, and delayed care due to being short-staffed. In at least one case, a resident died due to alleged neglect.St. Teresa Nursing and Rehabilitation Center in El Paso is best suited for families seeking a rehab-forward environment where staff warmth and resident engagement are clear strengths. The facility earns consistent praise for therapy teams, cheerful activities, and a hands-on, home-like atmosphere that helps residents feel known and cared for. It works particularly well for seniors recovering from surgery, stroke, or acute illness who benefit from structured rehabilitation, daily programming, and meals prepared with care. Those needing near-perfect consistency across every shift or specialized medical oversight around the clock will want to look elsewhere, because the landscape of experiences here is uneven.
Potential alternatives become appealing for families facing residents with complex medical needs that demand relentless monitoring or highly reliable call-light responsiveness. A recurrent theme across reviews is a pattern of uneven care: delayed call-light responses, lapses in medication handling, and occasional gaps in oxygen management and documentation. Management and communication are cited as weak points by several families, with concerns about staffing levels and turnover that can translate into variable care quality. If consistent, proactive oversight and predictable staffing are non-negotiable, exploring other facilities may be prudent.
On balance, the strongest pros - genuine, compassionate staff; a clean, welcoming environment; robust therapy options; and ongoing social programming - deliver meaningful value. Families repeatedly report therapists, nurses, and aides who go above and beyond, contributing to notable rehabilitation progress and a sense of family-like care. The dining experience and activities contribute to daily happiness and engagement, which can significantly bolster recovery and mood. Yet these benefits are most potent when the care team remains stable and communicative; when that stability falters, the same positives can be eclipsed by concerns about missed cares, delays, and perceived indifference from leadership.
The reality of operations at St. Teresa appears to hinge on staffing and leadership dynamics. Some reviews celebrate consistent, attentive care across shifts, while others allege chronic understaffing, phone-esque distractions among nurses, and a lack of accountability from management. This creates a bifurcated picture: in well-staffed moments, residents flourish and families breathe easier; in lean periods, essential tasks go unmet and safety questions arise. For families inclined to monitor care closely and demand accountability, this facility can deliver the upside of strong interpersonal care paired with effective rehab. For others, the risk of inconsistent attention and communication gaps may tilt the decision toward a facility with more uniform operations.
Practical due diligence is essential before choosing St. Teresa. Prospective families should visit with a critical eye: observe call-light activity, speak with front-line staff about daily routines, and interview current residents or families about their experiences. Request a look at the therapy schedule, the dining options, and the calendar of activities to gauge whether engagement remains consistent. Probe into medication management processes, laundry reliability, and how care plans are updated. Speak with the administrator or director of rehabilitation about staffing levels, turnover, and how concerns are escalated and resolved. Finally, compare cost, discharge planning reliability, and resident-rights protections across options to determine where the balance of warmth, capability, and dependable care truly lands.
In summary, St. Teresa presents a practical paradox: it can be an excellent fit for families prioritizing rehabilitative strength, personal attention, and a lively, supportive daily rhythm. The positive experiences are real and impactful, particularly for recovery and emotional well-being. However, the darker threads of the reviews - concerns about staffing, call-light responsiveness, and management's responsiveness - cannot be ignored. If reliable, continuous oversight and consistently prompt care are essential, exploring alternatives is warranted. If a family can actively oversee care, demand accountability, and insist on clear, transparent communication, St. Teresa can still be a strong choice, provided the care plan includes firm commitments on staffing stability and timely intervention.
124 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
El Paso International (2 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.St. Teresa Nursing And Rehabilitation Center in El Paso, TX is a vibrant and well-equipped assisted living community that offers a wide range of amenities and care services to meet the needs of its residents.
The community provides residents with a variety of amenities to make their stay comfortable and enjoyable. These include a beauty salon for personal grooming needs, cable or satellite TV for entertainment, a computer center for staying connected, and a fully furnished environment. Residents can also enjoy recreational activities in the gaming room, outdoor space, small library, and fitness room. Wi-Fi/high-speed internet is available throughout the community for easy connectivity.
For dining options, St. Teresa Nursing And Rehabilitation Center offers restaurant-style dining in a spacious dining room where residents can enjoy delicious meals prepared by professional staff. Special dietary restrictions are accommodated to ensure that each resident's nutritional needs are met.
When it comes to care services, the community has 24-hour supervision and a call system in place to ensure the safety and well-being of residents at all times. Trained staff members assist with daily living activities such as bathing, dressing, and transfers. Medication management is provided to ensure that residents take their medications as prescribed. A mental wellness program is available to support emotional health.
St. Teresa Nursing And Rehabilitation Center also offers transportation arrangement services both for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination services are provided to assist new residents in settling comfortably into their new home.
Residents can engage in various activities offered by the community, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist with any additional requests or arrangements.
The community is conveniently located near two parks, nine pharmacies, two physicians' offices, thirteen restaurants, three transportation options nearby, and three hospitals for easy access to healthcare services when needed.
At St. Teresa Nursing And Rehabilitation Center in El Paso, TX, residents can expect a comfortable, engaging, and supportive environment that promotes their overall well-being and quality of life.
St. Teresa Nursing And Rehabilitation Center is located at 10350 Montana Avenue, El Paso, TX 79925 in El Paso County, Texas
St. Teresa Nursing And Rehabilitation Center on seniors.fyi includes 11 photos including images showing interior, healthcare, dining, building, windows, architecture, landscaping, rehabilitation, and more.
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Interior
Decor
Building
Architecture
Bedroom
Dining
Lighting
Exercise Equipment
Waiting Area
Fitness
Nursing Home
