St. Teresa Nursing And Rehabilitation Center in El Paso, TX

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  • Interior

    A welcoming hotel lobby featuring a reception desk, comfortable furnishings, and elegant decor.

  • Decor

    A spacious dining area featuring multiple tables and decorative streamers.

  • Building

    A modern building with a prominent entrance under a partly cloudy sky.

  • Architecture

    A view of a residential building with a welcoming entrance and landscaped surroundings.

  • Bedroom

    A spacious hospital patient room featuring two beds, a chair, and natural light from a window.

  • Dining

    A cozy dining room featuring a wooden table surrounded by chairs, adorned with decorative plants and artwork.

  • Lighting

    A spacious and inviting lobby area with comfortable seating, decorative plants, and an artistic touch.

  • Exercise Equipment

    A well-equipped physical therapy room with exercise balls and medical equipment.

  • Waiting Area

    A view of the reception area in a hospital, showcasing a clean and organized environment.

  • Fitness

    A spacious exercise and rehabilitation room equipped with a barre and fitness equipment.

  • Nursing Home

    Entrance sign of Saint Teresa Nursing and Rehabilitation Center.

St. Teresa Nursing And Rehabilitation Center in El Paso, TX

Information last verified:

10350 Montana Avenue, El Paso, TX 79925

For more information about senior living options: (844) 490-3973

4 from 103 reviews
5 stars
73
4 stars
4
3 stars
0
2 stars
1
1 stars
25

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Overall Review of St. Teresa Nursing And Rehabilitation Center

Pros

  • pro The staff consistently shows compassion, attentiveness, and professionalism, treating residents with respect and kindness.
  • pro The facility is clean, welcoming, and feels like home, with a warm environment created by the staff.
  • pro The therapy and rehab teams are excellent, helping residents make good progress and look forward to going home.
  • pro Families express gratitude for the care their loved ones receive and for the dedication of staff across all roles.
  • pro The dining program offers delicious meals with great variety, sometimes described as better than restaurants.
  • pro The activities and entertainment programs are heartfelt and engaging, keeping residents happy.
  • pro The nursing and CNA teams are noted for their wonderful bedside manner and attentive care.
  • pro Transportation services, such as the van, help residents attend medical appointments smoothly.
  • pro The facility is highly recommended and praised as a great place to bring loved ones.

Cons

  • pro The long-term facility is horrible; residents were left dirty, un groomed, and never turned, which may have contributed to a death.
  • pro Staff left the resident's food on the tray and walked away without checking if he needed help eating.
  • pro They forgot to place the CALL BUTTON within reach, and responses were slow.
  • pro Some nurses moved residents roughly despite bed sores and ignored requests for help.
  • pro The receptionist was ignoring visitors, rude, and unhelpful when questions were asked.
  • pro Staff delayed urgent care for a stroke victim, leaving her sitting for hours before action was taken.
  • pro The facility is untrustworthy; staff do not care for residents and neglect basic hygiene after using the restroom.
  • pro Management is the worst, with zero communication and high turnover.
  • pro The facility has reports of neglect and harm, including deaths, due to care deficiencies.
  • pro The place is described as lacking sympathy and a terrible place to leave loved ones.

Review

St. Teresa Nursing and Rehabilitation Center in El Paso is best suited for families seeking robust rehabilitation outcomes within a warm, community-focused environment, where activity programming and attentive therapists can help a loved one regain function and rejoin daily life. It is especially appropriate for residents who respond well to personal attention from staff and who benefit from a facility that feels like a home away from home. However, potential residents should be realistic about the need for vigilant family oversight and be prepared to consider alternatives if consistent, high-level daily nursing care and predictable responsiveness are nonnegotiable requirements.

On the plus side, the center earns strong marks for compassionate caregivers, cleanliness, and engaging programming. Multiple families report staff who treat residents with kindness and respect, a clean, orderly environment, and dependable rehabilitation teams that deliver meaningful progress. The dining experience also stands out to many, with kitchen staff producing meals that residents actually enjoy, and activity coordinators orchestrating events that keep seniors engaged and connected. In short, when care teams are aligned and staffing is steady, families feel the facility can deliver peace of mind, strong therapy, and a sense of belonging for their loved ones.

Nevertheless, the most serious red flags run through a sizable portion of the feedback. There are repeated, credible accounts of neglect and insufficient attention: residents left dirty, unattended on call bells, or not turned as required; critical tasks such as assisting with meals and bathroom needs sometimes get skipped; and in some cases, oxygen management and timely hospital-level responses were described as dangerously delayed. Several reviews paint a picture of overwhelmed staff, shift-to-shift inconsistency, and administrators who seem distant or unresponsive. The net effect is a real risk of harm when shortages intersect with high-acuity needs, and that risk weighs heavily against the otherwise strong rehabilitation narrative.

The recurring pros and cons do not cancel each other out; they offset only for families who can actively supervise and advocate. When the rehab and therapy teams are functioning at their best, the center can deliver rapid gains and discharge-ready plans, and the presence of caring front-line staff creates a sense of safety that is hard to replicate in more impersonal settings. However, the gaps in day-to-day nursing coverage, variability in response times, and reports of management disconnect undermine those gains. For seniors with complex needs, such as oxygen dependence, wound care, or cognitive or mobility challenges, the inconsistencies can blunt the potential benefits of excellent therapy and a pleasant environment.

Decision-making for prospective residents should be guided by concrete questions and upfront expectations. Prospective families should press for the current nurse-to-patient ratio across shifts, verify the availability of respiratory and wound care specialists, and request recent independent inspection or survey findings. Tour the facility at different times to observe call-light accessibility, staff engagement with residents, and how clean and odor-free common areas remain during busy periods. Ask to speak with the therapy team about individualized plans, rehab timelines, and anticipated discharge goals. If possible, talk with current residents and families about responsiveness, given how much variance exists in the posted experiences. Finally, insist on a transparent communication channel with administration and a clear, written escalation process for concerns.

In the end, St. Teresa presents a nuanced choice. For families prioritizing strong rehabilitation outcomes, a caring atmosphere, and a facility that feels like a community, the center can be a compelling option, provided there is rigorous ongoing oversight from family members or designated guardians. If the priority is consistently reliable day-to-day nursing care, predictable responsiveness, and minimized risk of neglect, alternatives with steadier staffing and firmer management control should be seriously considered. The decision hinges on whether the potential for excellent rehab and a warm environment outweighs the real and persistent concerns about staffing, call-response times, and oversight. When a plan includes active advocacy, detailed care planning, and careful monitoring, St. Teresa can work; when such oversight is unlikely, the safer choice is to look elsewhere for long-term care.

Features

Housing

  • 124 resident community capacity 124 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • El Paso International (2 miles away) El Paso International (2 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

St. Teresa Nursing And Rehabilitation Center in El Paso, TX is a vibrant and well-equipped assisted living community that offers a wide range of amenities and care services to meet the needs of its residents.

The community provides residents with a variety of amenities to make their stay comfortable and enjoyable. These include a beauty salon for personal grooming needs, cable or satellite TV for entertainment, a computer center for staying connected, and a fully furnished environment. Residents can also enjoy recreational activities in the gaming room, outdoor space, small library, and fitness room. Wi-Fi/high-speed internet is available throughout the community for easy connectivity.

For dining options, St. Teresa Nursing And Rehabilitation Center offers restaurant-style dining in a spacious dining room where residents can enjoy delicious meals prepared by professional staff. Special dietary restrictions are accommodated to ensure that each resident's nutritional needs are met.

When it comes to care services, the community has 24-hour supervision and a call system in place to ensure the safety and well-being of residents at all times. Trained staff members assist with daily living activities such as bathing, dressing, and transfers. Medication management is provided to ensure that residents take their medications as prescribed. A mental wellness program is available to support emotional health.

St. Teresa Nursing And Rehabilitation Center also offers transportation arrangement services both for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination services are provided to assist new residents in settling comfortably into their new home.

Residents can engage in various activities offered by the community, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist with any additional requests or arrangements.

The community is conveniently located near two parks, nine pharmacies, two physicians' offices, thirteen restaurants, three transportation options nearby, and three hospitals for easy access to healthcare services when needed.

At St. Teresa Nursing And Rehabilitation Center in El Paso, TX, residents can expect a comfortable, engaging, and supportive environment that promotes their overall well-being and quality of life.

Nearby Places of Interest

Restaurants

  • RockHouse Bar & Grill (0.8 miles)
  • Alejandro's Tortilla Factory & Bakery (1.1 miles)
  • Andale Mexican Restaurant & Cantina (2.7 miles)
  • Twin Peaks (2.7 miles)
  • Cattle Baron Steak & Seafood (3.4 miles)
  • West Texas Chophouse (3.4 miles)
  • Chick-Fil-A (3.4 miles)

Physicians

  • El Paso Orthopaedic Surgery Group (1.3 miles)
  • Eastside Women's Healthcare Center (2.8 miles)
  • Farmacia de LOURDES Paseo de Aragon (6.2 miles)
  • Rascon Ortiz Pablo Dr (6.7 miles)
  • Acosta Medina Luz del Carmen Dra (7.2 miles)
  • Aris Vision Institute (7.7 miles)
  • Muñoz Hernandez Fco Javier Dr (7.8 miles)

Pharmacies

  • Walgreens (2.6 miles)
  • Walgreens (2.8 miles)
  • Walmart Pharmacy (3 miles)
  • Walgreens (3.7 miles)
  • Walgreens (4.1 miles)
  • Walgreens (4.6 miles)
  • El Paso State Center (4.7 miles)

Hospitals

  • East El Paso Surgical Center (3 miles)
  • The Hospitals of Providence East Campus (4.3 miles)
  • Foundation Surgical Hospital Of El Paso (4.8 miles)
  • Hospital Infantil de Especialidades (5.9 miles)
  • Texas Tech Medical Center (5.9 miles)
  • El Paso Children's Hospital (5.9 miles)
  • University Medical Center of El Paso (5.9 miles)

Transportation

  • El Paso International Airport (ELP) (3.4 miles)
  • TSA Security Check Point (3.4 miles)
  • Hertz Rent A Car (3.4 miles)

Parks

  • Dick Shinaut Park (3.7 miles)
  • Ascarate Park (4.5 miles)
  • Thomas Manor Park (5.2 miles)
  • Burning Mesquite Park (6.5 miles)
  • Rancho del Sol Park (6.7 miles)
  • Parque Rincones de San Marcos (6.8 miles)

Places of Worship

  • Parroquia de Todos los Santos (5.5 miles)
  • Iglesia de San Judas Tadeo (5.9 miles)

Cafes

  • Dolce Vita Mexico (6 miles)
  • L & J Cafe (6.7 miles)
  • Starbucks (7 miles)
  • Starbucks (7.1 miles)
  • El Puente (7.2 miles)
  • Caffenio (7.2 miles)
  • Maviri Mariscos (7.4 miles)

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