Overall Review of St. Teresa Nursing And Rehabilitation Center
common15 reviews mention this
Staff compassion and professionalism
Residents describe consistently professional, compassionate staff and respectful care.
A recurring theme in the reviews is the way staff treat residents with kindness and professionalism. Multiple reviewers mention compassion at the bedside, attentive help, and a welcoming feel. Families also describe smooth coordination with therapists and case management as part of day-to-day care.
caveat12 reviews mention this
Care issues and missed help
Several reviews describe delays in assistance and gaps in day-to-day attention.
Some reviews are sharply critical about responsiveness and personal care. Residents and family members describe long waits for call lights, concerns about help with bathing, toileting, and meals, and cases where they felt staff did not check often enough. A few reviewers also tie staffing and scheduling problems to outcomes like worsening health or infections.
caveat6 reviews mention this
Nursing responsiveness and staffing concerns
Reviews also mention nursing coverage problems that affect safety and timeliness.
Beyond general neglect concerns, multiple comments focus specifically on nursing and follow-through. Reviewers describe situations involving oxygen management, medication administration, and call-button access that they felt were handled too slowly or not handled as expected. Several critical reviews connect these problems to being understaffed and relying too heavily on phones rather than patient care.
common6 reviews mention this
Food quality and diet support
Dining comes up frequently, with both strong praise and notable complaints.
Some families praise the food, including homemade-style meals and breakfast events that helped residents stay engaged. Others report dissatisfaction with taste and overall quality. The community also offers dining support aimed at special dietary needs like diabetes-related diets and restrictions, which aligns with the types of diet-focused comments in the dining notes.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
124 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
El Paso International (2 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
RockHouse Bar & Grill (0.8 miles)
Alejandro's Tortilla Factory & Bakery (1.1 miles)
Andale Mexican Restaurant & Cantina (2.7 miles)
Twin Peaks (2.7 miles)
Cattle Baron Steak & Seafood (3.4 miles)
West Texas Chophouse (3.4 miles)
Chick-Fil-A (3.4 miles)
Physicians
El Paso Orthopaedic Surgery Group (1.3 miles)
Eastside Women's Healthcare Center (2.8 miles)
Farmacia de LOURDES Paseo de Aragon (6.2 miles)
Rascon Ortiz Pablo Dr (6.7 miles)
Acosta Medina Luz del Carmen Dra (7.2 miles)
Aris Vision Institute (7.7 miles)
Muñoz Hernandez Fco Javier Dr (7.8 miles)
Pharmacies
Walgreens (2.6 miles)
Walgreens (2.8 miles)
Walmart Pharmacy (3 miles)
Walgreens (3.7 miles)
Walgreens (4.1 miles)
Walgreens (4.6 miles)
El Paso State Center (4.7 miles)
Hospitals
East El Paso Surgical Center (3 miles)
The Hospitals of Providence East Campus (4.3 miles)
Foundation Surgical Hospital Of El Paso (4.8 miles)
St. Teresa Nursing And Rehabilitation Center on seniors.fyi includes 11 photos including images showing interior, healthcare, dining, building, architecture, windows, landscaping, rehabilitation, and more.
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St. Teresa Nursing And Rehabilitation Center photos
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Interior
Decor
Building
Architecture
Bedroom
Dining
Lighting
Exercise Equipment
Waiting Area
Fitness
Nursing Home
Interior
Decor and Spacious
Bedroom and Bathroom
Dining
Landscaping, Building, and Architecture
Windows
Lighting and Lobby
Artwork and Decorative Plants
Entrance and Clouds
Exercise Equipment, Physical Therapy, and Therapy Room
Exterior and Parking
Healthcare
Painting
Waiting Area
Rehabilitation
Fitness and Exercise Room
Reception
Nursing Home
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