Scottsdale Personal Care Facility

3113 Forney Lane, El Paso, TX 79935

For more information about senior living options: (844) 490-3973

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    Overall Review of Scottsdale Personal Care Facility

    Pros

    • pro really sorry for your loss. I can't create positive statements praising a place based on an account of harm. If you want constructive, third-person lines that focus on accountability and safety, here are some options:
    • pro The family hopes for a thorough, transparent investigation into the incident.
    • pro The review emphasizes urgent improvements in resident safety protocols and staff training.
    • pro The facility is urged to provide clear, timely communication to families during emergencies.
    • pro The community seeks accountability to prevent similar tragedies in the future.
    • pro The incident motivates stronger oversight and stricter safety standards for elder care.

    Cons

    • pro The place doesn't know how to do its job.
    • pro They are responsible for the grandmother's death.
    • pro They claimed she fell from her wheelchair, but that fall led to a black eye, missing teeth, hospitalization, and death.
    • pro The care was negligent and unsafe.
    • pro The staff failed to keep her safe and well cared for.

    Review

    I'm sorry for your loss, and I can sense the intense pain and anger in the words you shared. The account describes a family's deep disappointment and grief toward a place that was supposed to care for a loved one and did not meet those expectations. It portrays a caregivers' environment that, in the reviewer's view, failed at the most basic duty of protecting a resident's health and safety. The tone is accusatory and raw, reflecting a sense of betrayal after a life was lost under circumstances that feel preventable to the family.

    According to the account, the facility's staff were unable to demonstrate the competence they were hired to provide. The reviewer insists that the workers did not know how to do their jobs, and that this shortfall of care, in their view, contributed to a regrettable outcome. The family's claim centers on the perception that the place did not respond appropriately when a resident's safety was at stake, leaving the family with mounting questions and a growing sense that the care was not up to standard.

    A pivotal moment, as described, involves a claim that the grandmother fell from her wheelchair. The family asserts that this incident should have prompted immediate, careful assessment and intervention, yet they feel the response was inadequate. The description suggests that the fall was not managed in a way that could reasonably prevent further harm, leaving the resident exposed to additional injuries. The reviewer emphasizes that the fall is tied to a sequence of injuries, including a black eye and teeth that were knocked out, injuries that would typically demand urgent and thorough medical attention and monitoring.

    The narrative conveys a perception that the fall and its aftermath were mishandled, casting doubt on the facility's ability to safeguard residents in everyday circumstances. The reviewer implies that the explanations offered by staff do not align with what happened, or with what one would expect from properly trained caregivers. This discrepancy between what occurred and what was communicated fuels suspicion, anger, and a sense that the care environment failed to honor the dignity and safety of the resident.

    Grief intertwines with frustration as the family processes the loss. The death is framed not merely as a statistic but as the culmination of choices and actions - or inactions - that the reviewer believes betrayed trust. The language conveys a feeling of being unheard, a sense that concerns raised about safety and well-being were dismissed or inadequately addressed. In this light, the place is portrayed as negligent or indifferent, a system that did not protect a vulnerable person at a moment of need.

    In reflecting on what happened, the reviewer calls for accountability. The account hints at a demand for answers, questions that deserve clear responses, and perhaps steps toward redress. There is an undercurrent of seeking reform - an appeal to improve procedures, staffing, and communication so that similar tragedies might be prevented for others in the future. The writer's insistence on truth and clarification suggests a broader wish for systemic change within the care environment that admitted a loved one and failed to keep them safe.

    Ultimately, the heart of the message is a deeply personal plea: to honor the memory of the grandmother by recognizing the weight of the loss and by pushing for better oversight and greater care for seniors. The review ends with a clear impression that, to the writer, the care facility did not live up to the promise of safety and compassion that families rely on when entrusting their loved ones to professional care. The sentiment lingers as a warning to others: demand accountability, seek thorough explanations, and scrutinize the care provided to those who depend on it most.

    Features

    Housing

    • 14 resident community capacity 14 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • El Paso International (3 miles away) El Paso International (3 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Scottsdale Personal Care Facility in El Paso, TX is a board and care home that provides high-quality assisted living services for seniors. Our facility offers a comfortable and homelike environment where residents can receive personalized care and support.

    Our residents enjoy the convenience of our fully furnished accommodations, ensuring that they feel at home from the moment they move in. They also have access to various amenities including a dining room, garden, outdoor space, telephone, and Wi-Fi/high-speed internet.

    At Scottsdale Personal Care Facility, we prioritize the well-being of our residents by providing comprehensive care services. Our trained staff assists with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that our residents receive the necessary medical attention.

    Nutritious meals are prepared according to individual dietary restrictions, including diabetes diets and special dietary needs. The dining experience at our facility is tailored to meet the unique preferences and requirements of each resident.

    Engaging in daily activities is an integral part of life at Scottsdale Personal Care Facility. We offer scheduled activities to stimulate social interaction and promote overall well-being among our residents.

    Our location in El Paso provides convenient access to nearby parks, pharmacies, physicians, restaurants, transportation services, and hospitals. This ensures that our residents have easy access to essential resources and recreational opportunities.

    In summary, Scottsdale Personal Care Facility offers a warm and caring environment where seniors can thrive with personalized assistance. With an array of amenities and comprehensive care services, we strive to provide a comfortable and enriching assisted living community for our residents in El Paso.

    Nearby Places of Interest

    Physicians

    • El Paso Orthopaedic Surgery Group (0.2 miles)
    • Eastside Women's Healthcare Center (1.9 miles)
    • Farmacia de LOURDES Paseo de Aragon (5.8 miles)
    • Rascon Ortiz Pablo Dr (6.4 miles)
    • Acosta Medina Luz del Carmen Dra (7.5 miles)
    • Aris Vision Institute (8 miles)

    Restaurants

    • Alejandro's Tortilla Factory & Bakery (1 miles)
    • RockHouse Bar & Grill (1.7 miles)
    • Wing Daddy's (2.5 miles)
    • Andale Mexican Restaurant & Cantina (2.7 miles)
    • Whataburger (2.8 miles)
    • Twin Peaks (2.8 miles)
    • Carlos and Mickey's (3.5 miles)

    Pharmacies

    • Walgreens (2.4 miles)
    • Walmart Pharmacy (2.4 miles)
    • Walgreens (2.6 miles)
    • Walgreens (3.1 miles)
    • Walgreens (3.8 miles)
    • Walgreens (3.9 miles)
    • Walgreens (4.1 miles)

    Hospitals

    • East El Paso Surgical Center (2.6 miles)
    • The Hospitals of Providence East Campus (3.6 miles)
    • Foundation Surgical Hospital Of El Paso (3.7 miles)
    • Hospital Infantil de Especialidades (5.9 miles)
    • Hospital Angeles (6.3 miles)
    • Médica Sur (6.4 miles)
    • El Paso Children's Hospital (6.5 miles)

    Parks

    • Dick Shinaut Park (2.6 miles)
    • Ascarate Park (4.7 miles)
    • Thomas Manor Park (4.9 miles)
    • Burning Mesquite Park (5.4 miles)
    • Rancho del Sol Park (5.6 miles)
    • Parque Rincones de San Marcos (6.8 miles)

    Transportation

    • El Paso International Airport (ELP) (4.2 miles)
    • Hertz Rent A Car (4.3 miles)
    • TSA Security Check Point (4.3 miles)

    Places of Worship

    • Parroquia de Todos los Santos (5.4 miles)
    • Iglesia de San Judas Tadeo (6 miles)

    Cafes

    • Dolce Vita Mexico (5.8 miles)
    • Starbucks (6.7 miles)
    • Caffenio (6.8 miles)
    • Starbucks (7 miles)
    • El Puente (7.2 miles)
    • L & J Cafe (7.3 miles)
    • Maviri Mariscos (7.5 miles)

    Theaters

    • Cinemark (8 miles)

    Frequently Asked Questions

    Where is Scottsdale Personal Care Facility?

    Nearby Communities

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