Laurenwood Rehabilitation in Duncanville, TX

Pros

• The staff, especially Shay, went above and beyond, providing instrumental care for the patient.
• The level of care starts with Christy the case worker and extends throughout the facility.
• The staff promptly handles any needs and shows extreme, heartfelt effort toward the patients.
• The staff demonstrates genuine love and dedication for residents.
• The food is awesome and delicious.
• Laurenwood is well run, with a clean building, a friendly and respectful staff, and a bright atmosphere.
• Cynthia M. is helpful and attentive, ensuring residents watch their preferred channel.
• The therapy team goes far beyond to ensure patients' proper care and progress.
• The administrative and nursing departments are exemplary, with a clean facility and amazing nursing care.

Cons

• The long-term care side is not maintained, with stained walls and a window that won't close, letting cold air into rooms.
• The bathroom facilities are rotting, with a leaking toilet and a cramped shared space that puts residents at risk for falls.
• The staff are described as unconcerned and inappropriate when addressing residents, including a CNA who was unprofessional and unhygienic.
• The reviewer called the facility a dump and removed their mother due to unsafe and poor care conditions.
• Some staff were lazy and dishonest, with shifts mismanaged and instances of lying reported.
• Medication handling was problematic, including wrong meds being given and missed heart medications.
• The food was described as awful and residents were not properly fed.
• There were concerns about workers being required to work off the clock, implying illegal practices.
• There are serious allegations of bedsores, dehydration, neglect, and a lack of compassion from staff and administration.

Review

Laurenwood Rehabilitation in Duncanville, TX is best suited for families pursuing short-term skilled rehabilitation and post-acute recovery where a therapy-forward approach and genuinely caring staff drive progress. The center's strength lies in a rehab environment that emphasizes individualized therapy, attentive case management, and a warm, welcoming atmosphere. For families focused on restoring strength and mobility after a hospital stay, this site offers a practical pathway to regain independence with counselors and therapists who appear invested in each resident's recovery. Those whose primary priority is long-term custodial care, reliable medication safety, and consistently maintained facilities should look to alternatives.

On the flip side, several families explicitly indicate that long-term care at Laurenwood can be fraught with consistency and safety concerns. For residents who require stable, ongoing nursing oversight, steady maintenance, and meticulous medication management, the facility has presented enough red flags to warrant serious exploration elsewhere. Dementia care, complex chronic conditions, or residents needing uninterrupted, high-level supervision may be better served by facilities with a more consistent record of long-term reliability. In short, the rehab potential is strong; the long-term care experience demands caution and careful vetting.

The strongest, most consistent positives center on the rehabilitation and bedside support. The therapy team is described as dedicated, with staff passionate about progress and patient well-being. Families frequently highlight a culture where staff members - along with case managers and even administrators - go the extra mile to address needs promptly. The atmosphere in the rehab area is upbeat and hopeful, and several families praise specific employees for exceptional, personalized attention. When recovery goals are clear - mobility, endurance, and functional independence - the program's hands-on, attentive approach often translates into real gains.

Yet substantial and specific downsides permeate the long-term experience. Critical maintenance failures on the long-term side - stains on walls, a window that won't close, rotting bathroom wood, leaky toilets, and shared spaces that feel undersized or poorly arranged - create ongoing safety concerns. There are credible reports of falls and persistent physical hazards, along with complaints about responsiveness and dignity in care. Medication management problems surface in troubling anecdotes: missed doses, incorrect medications, and gaps in communication between staff and families. Several reviews describe the long-term environment as unwelcoming or inadequately maintained, which weighs heavily against choosing this site for extended care.

Despite these concerns, the rehab strengths cannot be entirely dismissed. For residents whose primary objective is to regain function and return home, the combination of skilled therapy, engaged staff, and a generally cheerful, supportive setting can offset most short-term risks. The care culture that focuses on progress, respectful communication, and visible effort from the team remains compelling, and several families report meaningful improvements during a shorter stay. However, these benefits do not fully compensate for reliability gaps and safety issues that loom larger in long-term care planning.

Decision guidance: for families prioritizing post-acute recovery, Laurenwood offers a credible, even strong, option when the goal is serious rehab backed by a responsive team. Prospective residents should actively verify the long-term wing's safety and medication protocols, and plan to tour both rehab and SNF areas to observe daily routines. Ask for direct conversations with the rehab director, request to meet frontline aides, and seek current residents' feedback on consistency of care and meal quality. If long-term care stability, predictable medication administration, and pristine facility conditions are non-negotiable, consider alternatives such as other local SNFs with steadier retention of staff and higher consistency in housekeeping and clinical management. For a family weighing options, a trial or a tightly scoped, short stay focused on rehab outcomes can reveal whether Laurenwood meets the specific recovery goals without exposing a loved one to the long-term uncertainties some families have experienced.

This part of Duncanville, Texas offers a variety of amenities that could be appealing for senior living. There are several dining options nearby such as Whataburger, Roma's Italian Bistro, and Chili's Grill & Bar. Additionally, there are pharmacies like Walgreens and CVS Pharmacy within close proximity for convenience. For medical needs, there are physicians at Charter Medical Center and Southwest Urology Associates as well as Methodist Charlton Medical Center for hospital care. The area also provides opportunities for relaxation and outdoor activities with parks like Cedar Hill State Park and Kiest Park nearby. Places of worship such as Matthew Road Baptist Church and Greater Mount Hebron Baptist Church offer spiritual support for seniors seeking a community connection. With its range of services and recreational options, this part of Duncanville may be a suitable location for senior living.

Restaurants

• Whataburger (0.2 miles)
• Roma's Italian Bistro (0.7 miles)
• Chili's Grill & Bar (3.3 miles)
• Chick-Fil-A (3.3 miles)
• Menchie's - Hillside Village (4.4 miles)
• Taqueria La Victoria (4.4 miles)
• Whataburger (4.6 miles)

Pharmacies

• Walgreens (1.2 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.6 miles)
• Ike Okolocha Square Pharmacy (1.8 miles)
• CVS Pharmacy (3.3 miles)
• Walgreens (3.9 miles)

Cafes

• Starbucks (2 miles)
• Starbucks (2.5 miles)
• Panera Bread (4.1 miles)
• Starbucks (5 miles)
• Starbucks (5.4 miles)
• Panera Bread (5.5 miles)
• Tops Cafe (5.6 miles)

Physicians

• Charter Medical Center: Oladele Olusanya, MD (2.1 miles)
• Southwest Urology Associates (2.1 miles)
• Texas Oncology (2.2 miles)
• Total Eye Care (2.2 miles)
• Raymond S Khouw (2.2 miles)
• Southwest Orthopedics-Sports (2.3 miles)
• Methodist Charlton Medical Center - Azhar A Kazi MD (2.4 miles)

Hospitals

• Methodist Rehabilitation Hospital (2.6 miles)
• Medical Center At Lancaster (7.1 miles)
• ER at Grand Prairie (7.7 miles)

Parks

• Cedar Hill State Park (4.7 miles)
• Kiest Park (5 miles)
• Kidd Springs Park (7.8 miles)
• Kessler Parkway Trail (8.4 miles)
• Valley Ridge Park (9 miles)

Places of Worship

• Matthew Road Baptist Church (6.6 miles)
• Rccg House On The Rock (6.6 miles)
• Greater Mount Hebron Baptist Church (7.8 miles)