Great Plains Nursing And Rehabilitation
Save315 East 19Th, Dumas, TX 79029
For more information about senior living options: (844) 490-3973
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The facility is very clean and well maintained. The staff are friendly, caring, and attentive. The therapy team is great and goes above and beyond. The residents feel like family and are well cared for. Activities are fun and engaging for residents. The social worker is knowledgeable and helpful. The facility feels peaceful, home-like, and well kept. Residents are treated with dignity and respect. Family members are kept informed and involved.
A reviewer claims the facility does not provide basic patient care for residents with memory or mobility problems and retaliates against those who advocate for them. Management is blamed for understaffing, and the director is accused of gaslighting families and not listening. CNAs and nurses are described as rude and often on their phones. The food is described as burnt, raw, or unrecognized, and calls for help allegedly go unanswered. Discharge handling is criticized for lacking proper paperwork, with a patient being dropped off at home. Belongings are mishandled or missing, such as perfume when items are returned.The collection of reviews presents a facility that clearly evokes strong and divergent feelings. On one hand, many families and former residents describe a place that feels like home, where cleanliness, warmth, and genuine care are recurring themes. Visitors frequently note welcoming, friendly staff who seem to treat residents with dignity, and they praise the atmosphere as calm, orderly, and comforting. A number of reviewers highlight the importance of personal connections, saying staff and administrators make an effort to know residents well, celebrate occasions, and foster a sense of belonging.
Several accounts emphasize how the staff - nurses, certified nursing assistants, therapists, and social workers - go "above and beyond" to support residents and their families. The facility is portrayed as attentive and responsive: activities are engaging, rehab teams are effective, and staff members are described as patient, approachable, and knowledgeable. The social worker in particular is singled out as especially skilled, and the therapy team receives frequent compliments for helping residents regain or maintain quality of life. Families repeatedly express appreciation for caregivers who treat loved ones with kindness and respect, and for staff who communicate thoughtfully about health changes and daily needs.
Beyond direct care, several reviewers share deeply personal affirmations of the place as a family-like environment. One review calls it "my brother's home," noting that he is well-connected in the community and that his needs are consistently addressed. Others recount being kept informed about health changes, assistance with insurance or administrative forms, and recognition of important moments in residents' lives. The tone of these messages is often celebratory: the facility is described as accommodating special occasions, maintaining up-to-date facilities, and even decorating for seasonal events such as Halloween. The overall impression in these narratives is one of a supportive, collaborative milieu where families feel included in the care process.
In addition to general commendations of cleanliness and ambiance, many reviews celebrate the physical environment. The building is described as clean and well-maintained, with efforts to keep it fresh and up-to-date. Descriptions such as "peaceful," "beautiful," and "lovely" reinforce the sense that this is a facility where the surroundings contribute positively to residents' well-being. Anecdotes about pleasing details - an aviary in the lobby, a well-kept therapy wing, and spaces designed for residents to enjoy daily life - help round out a picture of a place that strives to be more than just a clinical setting.
Not all feedback, however, aligns with the glowing assessments. A portion of the reviews paints a starkly different picture, focusing on serious concerns about management and operations. Some reviewers accuse the administration of under-staffing, which they say negatively impacts basic patient care for residents with memory or mobility problems. There are claims that management responds with gaslighting when issues are raised, and that those who advocate for residents who cannot speak up for themselves face retaliation or unfair treatment. These accounts paint a culture where concern is met with defensiveness rather than constructive attention to problems.
Specific negative incidents contribute to the troubling narratives. A few reviews recount experiences of neglect or mismanaged care, such as a mother not receiving a bath when the ER doctor noted poor health, or items (like perfume) going missing during discharge. There are claims of abrupt or inappropriate discharge decisions - one account describes a resident being dropped off at a family member's home without proper paperwork, raising concerns about safety and compliance. In another instance, a reviewer reports that staff did not recognize or address a resident's escalating needs, and that calls for help were not answered promptly. Taken together, these accounts highlight gaps in accountability and responsiveness that worry families looking for consistent, reliable care.
In a final sense, the reviews are not monolithic. Several commenters acknowledge that the quality of experience can vary by department, staff members, and days, with some people praising particular caregivers or roles (such as admissions staff or a specific marketer) for their helpfulness and empathy, while others describe encounters with office staff or certain hires as less satisfactory. The mixed feedback suggests that the facility can deliver high levels of care and a supportive environment for many, yet there are persistent, credible concerns about staffing, communication, and the handling of difficult or emergency situations that some families found unacceptable.
Overall, the facility appears to be a place of strong contrasts. For some families, it represents stability, warmth, and competent care delivered in a respectful, home-like atmosphere. For others, it raises alarm bells about staffing levels, administrative responsiveness, and the management of complex needs. Prospective residents and families would be well-advised to look beyond general impressions and seek out multiple perspectives, talk directly to front-line staff and current residents, and verify policies around staffing, discharge procedures, and complaint resolution. The true picture seems to depend heavily on whom you talk to, when you visit, and which staff members are on duty.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Great Plains Nursing and Rehabilitation in Dumas, TX is an assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. The community features a beauty salon, where residents can receive professional hair and nail services, as well as cable or satellite TV for their entertainment. Community-operated transportation is available for residents who need assistance getting around town, and there is also a computer center for those who want to stay connected.
The dining room at Great Plains Nursing and Rehabilitation provides restaurant-style dining with chef-prepared meals to ensure that residents have delicious and nutritious options. There is also a kitchenette available for those who prefer to prepare their own meals. Housekeeping services are offered to keep the living spaces clean and tidy.
Residents have access to various recreational activities within the community. They can utilize the fitness room for exercise or engage in games in the gaming room. Outdoor space allows residents to enjoy nature and relax in the garden. A small library provides reading materials for leisurely activities.
The community offers move-in coordination for new residents and transportation arrangements for non-medical purposes, as well as special transportation to doctors' appointments when needed. A wellness center is available for health monitoring and support, while Wi-Fi/high-speed internet ensures that residents can stay connected with friends and family.
Care services provided include 24-hour call system and supervision for added safety and security. Assistance with activities of daily living such as bathing, dressing, and transfers is offered by trained staff members. Medication management is also provided to ensure that medications are taken correctly. The community has a mental wellness program in place to address the emotional well-being of residents.
Great Plains Nursing and Rehabilitation takes into consideration any special dietary restrictions or preferences that residents may have when it comes to meal preparation and service.
Various activities are organized on a daily basis, including fitness programs, resident-run activities, planned day trips, and scheduled daily activities. Concierge services are available to assist residents with any needs or requests they may have.
The community is conveniently located near parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals for easy access to additional amenities and medical services.
Great Plains Nursing And Rehabilitation is located at 315 East 19Th, Dumas, TX 79029 in Moore County, Texas
Great Plains Nursing And Rehabilitation on seniors.fyi includes 5 photos including images showing living room, decor, brick wall, tree, seating area, building, flag, trees, and more.
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