210 Texas Boulevard, Dalhart, TX 79022
For more information about senior living options: (866) 208-4318
Overall Review of Coon Memorial Home
Pros
The facility is consistently nice and clean, and everyone is very friendly.- The staff take excellent care of residents, making families feel their loved ones are cared for with kindness and respect.
- The staff are trustworthy, friendly, caring, and understanding.
- The environment feels like a hometown facility, where residents are watched over with kindness and respect.
Cons
They should take any other option.- The staff are hateful and rude.
- The facility was remodeled to charge more and to send patients elsewhere because nothing can be done there.
Review
This community in Dalhart, TX is best suited for families seeking a warm, home-like atmosphere where residents are treated with kindness, respect, and plenty of personal attention. The most compelling fit is for seniors who value cleanliness, a welcoming “small-town” feel, and staff who make daily care feel personal and reassuring. When the environment is described as nice, clean, and staffed by people who are friendly and attentive, this facility delivers the everyday comfort many families want: a place where loved ones are watched over with genuine care and celebrated as individuals.
Those considering alternatives should be mindful of the mixed signals in the reviews. If reliability and uniformity across shifts are non-negotiable, or if transparent, straightforward pricing and a consistent policy framework matter most, this community may not meet every expectation. One review warns of hateful or rude behavior from staff, and another hints at remodeling as a driver for higher charges and even a strategy to move residents elsewhere. For families anxious about variable staff attitudes, or who need a facility that consistently communicates about costs and discharge options, exploring other options would be prudent.
The strongest positives, cleanliness and the perceived warmth of many caregivers, often offset the core appeal of the facility. When care teams are described as trustworthy, friendly, and understanding, families gain confidence that a loved one will be treated with dignity and kindness. The sense of a home-town feel, where staff know residents by name and celebrate them, contributes to emotional well-being and daily stability. These elements matter greatly for residents who derive comfort from familiar faces, predictable routines, and a welcoming ambience that reduces anxiety around the transition to a care setting.
Yet the notable negative feedback cannot be dismissed. Reports of staff being hateful and rude introduce real concerns about consistency and morale within the care team. If these experiences reflect broader patterns rather than isolated incidents, they erode trust and can undermine the very benefits the facility provides. Coupled with the allegation that recent remodeling is aimed at increasing charges and nudging residents toward discharge, these concerns point to a potential mismatch between resident expectations and the operating approach. In practical terms, families should weigh the likelihood of encountering respectful, responsive care against the risk of inconsistent behavior or pricing confusion.
For families actively evaluating this community, two concrete steps are essential. First, visit with a clear set of questions about staff continuity, shift coverage, and how complaints are handled, along with a frank discussion about pricing structures and any recent changes tied to facility upgrades. Second, request to speak with multiple staff members across shifts and to review recent care plans and resident satisfaction feedback. Observing interactions during a tour, how aides address residents, how nurses respond to concerns, and how front-desk staff communicate, will reveal the tone that may or may not align with expectations. A careful assessment of management responsiveness will illuminate whether the local hospital affiliation translates into stable, well-coordinated care.
Ultimately, Coon Memorial Home can be a strong choice for families prioritizing a nurturing, clean, and personally attentive environment. The favorable accounts of warmth, trust, and daily kindness position the community as a solid option for residents who thrive on personal connection and a hometown touch. However, the presence of credible cautions about staff demeanor and pricing posture signals that not every resident or family will experience the same consistency of care. For those who can anchor expectations around variability in staff interactions and the possibility of pricing-driven uncertainty, this Dalhart community offers meaningful value, especially when resident and family desires center on companionship, respect, and a comfortable, well-kept setting.
77 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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