Caprock Nursing & Rehabilitation

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  • Interior

    A cozy living room with a sofa, armchair, and coffee table in front of large windows with curtains.

  • Decor

    A well-lit hospital room with a bed, chair, and a small table with a plant for decoration.

  • Building

    A view of a building with the Texas and American flags flying in front.

  • Architecture

    A spacious outdoor pavilion surrounded by manicured grass and a clear blue sky.

  • Bedroom

    A well-organized hospital or nursing home room featuring two beds with blue bedding, a bedside table with a decorative vase, and a tray for meals or personal items.

  • Windows

    A spacious and well-lit room featuring tables and chairs, ideal for gatherings or activities.

  • Dining

    A modern dining room featuring a dark wooden table surrounded by elegant chairs, complemented by green walls and decorative artwork.

  • Landscaping

    A backyard patio with a table and chairs under a covered area.

  • Kitchen

    A modern kitchen featuring black appliances and wooden cabinets.

  • Artwork

    A cozy dining room featuring a wooden table surrounded by elegant chairs, complemented by tasteful artwork on the wall.

  • Outdoor

    A cozy outdoor patio area with a gazebo, table, and chairs, perfect for relaxing in the backyard.

  • Exercise Equipment

    A specialized exercise machine designed for rehabilitation and fitness training.

  • Office

    An empty office workspace with a desk, chair, and cabinets.

  • Healthcare

    A well-lit hospital room featuring two adjustable patient beds with yellow bedding.

Caprock Nursing & Rehabilitation

900 College Avenue, Borger, TX 79007

For more information about senior living options: (844) 490-3973

4.1 from 43 reviews
5 stars
31
4 stars
3
3 stars
0
2 stars
0
1 stars
9

Skilled Nursing Facility

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    Overall Review of Caprock Nursing & Rehabilitation

    Pros

    • pro Caprock's staff provide care with great care, respect, and love, and are consistently kind and cheerful.
    • pro Caprock Nursing Center staff are described as the absolute best at transitioning a loved one into memory care, with Brittany and Penni highlighted for their help.
    • pro Marie, a CNA, is consistently happy, fun, and willing to go the extra mile to help residents and staff.
    • pro Caprock Rehabilitation Center staff are helpful and professional, and the facility is clean and feels like home.
    • pro Caprock Nursing and Rehab is a very clean facility with friendly staff; the rehab area is bright and residents seem happy.
    • pro The admission experience at Caprock is very welcoming.
    • pro The therapy department at Caprock is doing a phenomenal job, with attentive PT, OT, and Speech Therapy.
    • pro Caprock is a great facility that has cared for multiple family members and is highly recommended.

    Cons

    • pro The management of this company does not honor their business relationships.
    • pro They never return calls.
    • pro They dealt with us in a very unethical way which caused a significant loss to our company.
    • pro Absolutely horrible corporate management! These people don't care about their residents or their employees just money, I wouldn't let them treat my dog.
    • pro A truly miserable environment. Many of the residents sat in the cafeteria for hours. When the CNAs were notified they did not come get them.
    • pro They blame you for stealing and not working if they don't like you, wich is wrong that is an elderly home and they have people who are barely older then teens working for them, if your tired don't blame things you did on people who did nothing
    • pro The people that work in the rehab are wonderful. But when it comes to the medical care it sucks.
    • pro It took three weeks to get them to stop giving my father Tramadol. They should have taken it off his list of medications the first time the family told them to stop it. This is incompetent negligence at best but is more likely malpractice. Admitting a patient just to get payment from an insurance company is proof that the 'mission statement' for Caprock Nursing and Rehab is meaningless.

    Review

    Caprock Nursing Center and Caprock Rehabilitation Center are described by many families as places where care is delivered with warmth, respect, and a genuine sense of concern for residents. Across the board, the frontline staff are consistently praised for their kindness, cheerfulness, and dedication. Several reviewers repeatedly highlight the way caregivers approach each day with a loving attitude, and they express gratitude for the patience and attentiveness shown to loved ones. The sentiment is especially strong when naming individual team members who made memorable differences in transitions and daily care.

    The transition into memory care is a recurring point of praise, with particular recognition for the help provided during moving a loved one through this stage. Brittany and Penni are singled out for their outstanding assistance, guidance, and communication, helping families navigate what can be a challenging process. Marie, a certified nursing assistant, is commended for her consistently happy and proactive approach - described as someone who goes the extra mile and embodies professionalism and a love for her work. These personal connections appear to be a core part of why families feel supported and reassured.

    Cleanliness and a home-like atmosphere are notable strengths in many reviews. Families consistently describe the facility as very clean, well-maintained, and welcoming. The physical environment - well-kept rooms, pleasant common areas, a nice cafeteria, and an engaging activities program - contributes to a sense that residents are cared for in a dignified, comfortable setting. Admissions are often framed as welcoming experiences, reinforcing the impression that Caprock values positive first impressions and strives to place families at ease from the outset. The rehab team, including physical therapy, occupational therapy, and speech therapy, is frequently praised for being attentive, thorough, and effective, with one reviewer noting the therapy department's exemplary work.

    The breadth of positive experiences is balanced by a subset of reviewers who offer sharp cautions about the administrative and corporate side of Caprock. Some express frustration that the management team does not honor business relationships, citing accounts of missed calls and perceived unethical behavior that led to financial or reputational harm. One reviewer explicitly warns others to steer clear, alleging that follow-up calls were promised but never received. Another review accuses corporate leadership of prioritizing money over residents and staff, and there are mentions of concerns about the practice of soliciting positive Google reviews from employees as a tactic to improve the facility's image. Taken together, these comments paint a picture of a disconnect between frontline care and higher-level administration.

    There are also more pointed criticisms about the care environment and specific operational failures. A number of reviewers describe a miserable environment in which residents may be left waiting for care, such as long stretches in the cafeteria without assistance after pressing a call light. Additional negative impressions include allegations of residents being blamed for issues like theft, and criticisms about staffing levels or age demographics among staff. Some reviewers describe the facility as lacking in timely or adequate response to needs, and there are strong claims that the care provided at times falls short of expectations, especially when compared to the best-case experiences noted elsewhere in the reviews.

    Medical care and medication management emerge as particularly sensitive topics in these accounts. One reviewer shares a troubling experience in which a loved one did not receive necessary pain medications in a timely fashion after hospital discharge, resulting in extended discomfort and delayed rehabilitation. Specific accusations are directed at a Director of Nursing and the overall approach to medication management, suggesting incompetence or malpractice and implying that the facility admitted a patient primarily for payment rather than patient welfare. These comments contrast sharply with the many positive statements about therapy success and friendly, capable staff, and they emphasize how critical reliable clinical oversight is to families considering Caprock for long-term or short-term care.

    On the other side of the spectrum, some reviewers speak highly of their experience with guest relations and the general responsiveness of nurses and staff. One reviewer describes an especially favorable experience in guest relations, noting daily interactions with residents and rehab patients and expressing appreciation for the sense of community and daily engagement. These voices reinforce the sense that Caprock can provide strong, compassionate care at the bedside and in daily routines, even as other reviews call out administrative gaps or areas needing improvement.

    In sum, Caprock Nursing Center and Caprock Rehabilitation Center emerge as places with clear strengths in compassionate, attentive frontline care, cleanliness, and a welcoming, home-like environment. Families frequently highlight individual staff members who go above and beyond, and the therapy teams receive widespread praise for their effectiveness and dedication. At the same time, a subset of reviews raises serious concerns about management practices, communication, and certain medical oversight issues. These mixed perspectives suggest that while many families have very positive, affirming experiences at Caprock, prospective residents and families would benefit from direct conversations with both clinical and administrative leadership to understand current processes, care planning practices, and how Caprock is addressing any past concerns.

    Features

    Housing

    • 120 resident community capacity 120 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Caprock Nursing & Rehabilitation in Borger, TX is a premier assisted living community that offers a wide range of amenities and care services to cater to the unique needs of its residents. With a focus on providing a comfortable and enriching lifestyle, this community strives to ensure the well-being of its residents.

    The community boasts a host of amenities to enhance the daily lives of its residents. A beauty salon is available on-site for personal grooming and pampering. Residents can enjoy their favorite shows and entertainment with cable or satellite TV in their fully furnished accommodations. Community operated transportation ensures convenient mobility for errands or social outings. A computer center enables residents to stay connected with loved ones or pursue personal interests online. The dining room offers restaurant-style dining with delicious meals prepared by the facility's staff. For recreation, there is a fitness room, gaming room, small library, and outdoor space where residents can relax, rejuvenate and engage in various activities.

    Caprock Nursing & Rehabilitation also provides an array of care services to support the daily living needs of its residents. The 24-hour call system ensures immediate assistance if needed, while round-the-clock supervision offers peace of mind for both residents and their loved ones. Trained staff are available to assist with bathing, dressing, transfers, and diabetes diet management. Medication management and special dietary restrictions are carefully attended to by caring professionals in order to prioritize the health and well-being of each resident.

    In addition to these amenities and care services, Caprock Nursing & Rehabilitation places great importance on promoting mental wellness among its residents through engaging programs designed specifically for them. Transportation arrangements can be made for non-medical needs as well as appointments with doctors.

    The community understands the importance of staying active and socially engaged; therefore, they offer concierge services along with fitness programs, planned day trips, resident-run activities, and scheduled daily activities to keep individuals entertained while fostering a sense of belonging within the community.

    Located in Borger, TX, Caprock Nursing & Rehabilitation is conveniently situated near three pharmacies, six physicians' offices, multiple dining options, nearby transportation services, and various places of worship. With its comprehensive amenities and exceptional care services, this assisted living community is an ideal choice for those seeking a comfortable and fulfilling lifestyle in Borger, TX.

    Nearby Places of Interest

    Restaurants

    • Subway (0.2 miles)
    • Bennigan’s (0.3 miles)
    • Braum's (0.5 miles)
    • Burger (0.6 miles)
    • Sonic Drive-In (0.6 miles)
    • Taco Bell (0.6 miles)
    • Mac's Jolly Pig (0.6 miles)

    Places of Worship

    • St Peter's Episcopal Church (0.2 miles)
    • Trinity Church Of The Nazarene (0.2 miles)
    • Church of Christ (0.3 miles)
    • Church Of God Cross Community (0.4 miles)
    • Victory Baptist Church (0.5 miles)
    • Community of Christ Church (0.6 miles)
    • First Christian Church Disciples of Christ (0.7 miles)

    Physicians

    • Golden Plains Community Center (0.3 miles)
    • Dr Landers Orthopedic Surgery (0.3 miles)
    • Golden Plains Medical Plaza (0.7 miles)
    • A.R. Hamid, M.D., F.A.A.P., PC (0.7 miles)
    • Borger Medical Clinic (0.8 miles)
    • Ammon D Weber Md (0.8 miles)
    • Pampa Pain Management (24.5 miles)

    Pharmacies

    • Walmart Pharmacy (0.4 miles)
    • CVS Pharmacy (0.8 miles)
    • Borger Pharmacy (1.4 miles)
    • Fritch Drug & Gift Shop (11 miles)

    Transportation

    • U-Haul Neighborhood Dealer (0.7 miles)

    Frequently Asked Questions

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