Silver Leaf Panhandle

Pros

• Michelle was wonderful as the property manager.
• Jody, the maintenance person, is highly regarded as the best around.
• The town of Panhandle is safe and peaceful, and Silverleaf offers nice amenities.
• The community clubhouse is beautiful.
• The apartment design is attractive, with roomy patios.
• The walking path around the complex is convenient for residents and their dogs.
• The complex is quiet and safe to live in.
• The staff and managers are friendly, patient, and welcoming.
• Move-in experiences with Michelle were positive and smooth.

Cons

• The manager Cori is described as mean-spirited, rude, and lacking compassion, especially after a resident's husband passed away.
• Cori is accused of theft and lying by residents.
• The current manager is unprofessional and treats residents with disrespect.
• The manager is described as hateful, a liar, a thief, and a known embezzler.
• The manager allegedly removed a resident's belongings, discarded items, and attempted to collect December rent, threatening to put it on the resident's credit report.
• The management is accused of elder abuse, with seniors falling and receiving no aid, residents bullied, and apartments entered without permission.
• Rent increases of $100?$359 within a year are said to be unaffordable for many seniors on fixed incomes, forcing moves.
• The reviews state not to recommend Silverleaf due to the current management.

Review

Residents of Silverleaf in Panhandle describe a neighborhood that many people love for the town itself, the quiet atmosphere, and the attractive amenities, but that also sparks strong and sometimes conflicting opinions about the on-site management. The town is repeatedly called safe, peaceful, and friendly, making it a place many are happy to call home. Reviewers frequently praise the surrounding area, the design of the apartments, the large patio spaces, walking paths, the clubhouse, and the sense of security. A number of people say the town and the complex feel like a relatively upscale option, with features such as covered parking and well-landscaped common areas contributing to a positive impression.

Several residents point to the management history as the defining difference-maker in their experience. In particular, Michelle is remembered fondly by many who lived at Silverleaf for several years. One reviewer notes that they lived there for about four years and had Michelle as their manager for much of that time, calling her "wonderful." They describe a warm, responsive approach during the application process and after move-in, including follow-up calls to ensure everything was going well. Another resident echoes this sentiment, praising Michelle and a maintenance person named Jody as "the best you will find," highlighting the sense of welcome and ongoing support they felt during their stay. For these residents, Michelle's presence created a dependable, friendly environment and a high level of personal attention.

The physical and social environment is frequently highlighted as a strong point of Silverleaf when management is viewed positively. Reviewers repeatedly mention the clubhouse as beautiful, the complex as quiet and safe, and the grounds as well-kept. One account emphasizes practical details they appreciate: covered parking right outside the entrance, a convenient dumpster location, and well-laid-out apartment features that include roomy patios and a walking loop suitable for visiting neighbors and walking dogs. The combination of well-designed living spaces and a friendly, organized management presence contributes to a sense of a well-rounded, comfortable community, especially for those who value a tidy, secure setting with accessible amenities.

However, the experience at Silverleaf is not uniform, and a substantial set of reviews focuses on the current on-site manager, Cori, with a starkly different impression. A number of residents describe Cori as unprofessional, rude, and lacking compassion, particularly noting how she handled sensitive situations, including bereavement and elder residents. Several comments paint a troubling picture of disrespect toward tenants and a sense of intimidation, with accusations that residents have been bullied and even that apartments have been entered without permission. Some reviews go so far as to allege elder-abuse concerns and say that law enforcement or EMS have expressed concerns about how situations have been managed. In these voices, Cori's leadership is portrayed as a significant contributor to a negative living experience for many residents.

There are also more specific, dramatic allegations tied to the management under Cori. One reviewer recounts finding their belongings removed after they had moved some items out for holiday breaks, with claims that the manager had removed items, discarded some belongings, and then attempted to bill for December rent, even threatening to report it to credit agencies. Another person accuses Cori of theft, lying, and trying to ruin their credit, suggesting legal consequences. These accounts are presented as criticisms of management practices and integrity, and they contribute to a perception that current leadership can create a stressful, high-tension living environment for residents who rely on a supportive management team.

Financial strains are another recurring theme linked to management decisions. Several residents describe substantial rent increases within a single year - ranging from modest to substantial sums, with one account mentioning increases from about $50 to $359. For seniors and fixed-income residents, such changes are described as unaffordable or destabilizing, prompting moves to other places. Some reviewers explicitly state that the rent hikes are the owners' decisions rather than the managers' fault, yet they still impact the perceived value of living at Silverleaf when coupled with the reported management stresses. These economic concerns reinforce the sense that Silverleaf can be an excellent place to live in theory, but the day-to-day experience is highly sensitive to how the property is run and how responsive the team is to residents' needs and financial realities.

Still other reviews reflect a balance of opinions about Cori's performance, with a few residents offering praise that counters the negative assessments. One reviewer recognizes that the current property manager faces a tough job dealing with diverse personalities, and they commend the manager's fairness and adherence to facility regulations, implying that effective, fair management is possible even in a challenging environment. This contrasting viewpoint highlights the complexity of living at Silverleaf: for some, a capable, compassionate manager can make all the difference; for others, management issues dominate the experience.

In the end, what emerges is a nuanced portrait of Silverleaf. The town of Panhandle is consistently described as a good, safe, and peaceful place to live, and the apartments themselves are admired for their design, amenities, and the sense of community they can foster. Yet the experiences of residents diverge sharply along lines of management and policy adherence. Those who remember Michelle's leadership fondly describe a welcoming, patient, and attentive approach that made the complex feel like a true home. By comparison, the accounts focusing on Cori present serious questions about professionalism, ethics, and the day-to-day warmth of living there. For prospective renters, the takeaway is clear: Silverleaf has strong appeal in its physical and community aspects, but the choice to live there may come down to one's confidence in the on-site management and their ability to address personal needs with care and integrity.

This particular area of the Texas Panhandle offers a variety of dining options, with several restaurants and cafes located within driving distance. In addition, there are several places of worship nearby for those seeking spiritual fulfillment. The community also features parks where seniors can enjoy outdoor activities and leisurely walks. For healthcare needs, there are multiple pharmacies and physicians' offices in the vicinity, providing convenient access to medical services. Transportation services such as U-Haul are available for any moving or travel needs. Overall, this area provides a range of amenities and services that can contribute to a comfortable and fulfilling senior living experience.

Restaurants

• Subway (8.6 miles)
• Conway Inn & Restaurant (8.8 miles)
• Subway (16.1 miles)
• Mighty's (16.1 miles)
• Barrera's Mexican Restaurant (16.3 miles)
• OJ Mexican Restaurant (16.5 miles)
• Mac's Jolly Pig (21.7 miles)

Cafes

• Gram Gram's Cafe (8.7 miles)
• Crazy Little Cafe (16.2 miles)

Parks

• Richard Daniel Baker Peace Park (12.7 miles)

Places of Worship

• First Baptist Church Nursery (16 miles)
• Claude Church of Christ (16.2 miles)
• First Baptist Church (16.2 miles)
• Great Plains Western Church (16.3 miles)
• Church of Christ (21.6 miles)
• Church Of God Cross Community (21.6 miles)
• Victory Baptist Church (21.9 miles)

Pharmacies

• Corner Drug (16.2 miles)
• Walmart Pharmacy (21.7 miles)
• CVS Pharmacy (22.5 miles)
• Borger Pharmacy (23.1 miles)
• Fritch Drug & Gift Shop (23.8 miles)

Physicians

• Claude Medical Clinic (16.2 miles)
• Golden Plains Community Center (21.7 miles)
• Dr Landers Orthopedic Surgery (21.9 miles)
• Golden Plains Medical Plaza (22.3 miles)
• A.R. Hamid, M.D., F.A.A.P., PC (22.3 miles)
• Ammon D Weber Md (22.4 miles)
• Borger Medical Clinic (22.4 miles)

Transportation

• U-Haul (16.2 miles)
• U-Haul Neighborhood Dealer (21.8 miles)