Medical Lodge Of Amarillo
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9 Medical Drive, Amarillo, TX 79106
For more information about senior living options: (844) 490-3973
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The staff are exceptionally caring and attentive, with the PT and OT teams described as outstanding. The admitting, billing, nursing, therapy, and social work teams are top-notch, providing excellent care. Tasha Bilson and Gina are praised for going above and beyond to assist with Medicaid qualification. The wound care nurse provides Ostomy training with patience and clear, helpful guidance. The facility is clean and well maintained, including tidy, odor-free environments. Shanon in dietary is an absolute angel who ensures residents' needs are met. The dietary team is great and responsive to residents' needs. Amarillo Medical Lodge is top-of-the-line, with caring staff who put patients first. The staff are experienced and well-trained, delivering high-quality rehabilitation. Sarah Royal is amazing, and Jaren is patient and kind to all patients. Bridget the receptionist is friendly, welcoming, and helpful. The overall care team and therapists are excellent, supporting strong recovery and comfort.
The facility was severely understaffed, leading to delayed care and assistance. The communication between the family and the nurses was awful. A night nurse was extremely rude toward the patient and showed no compassion. No translator was provided for a deaf patient, and the alternatives offered were inadequate. The oxygen was not turned up as needed on multiple occasions. The feeding tube was left dirty and the patient often did not receive water all day. The call light was not answered for over ten minutes. The patient developed bedsores during the stay due to neglect.Medical Lodge Of Amarillo is best suited for seniors who are pursuing structured rehabilitation after surgery, a stroke, or a significant decline, and who can leverage strong therapy programs and hands-on family involvement to navigate benefits and discharge planning. The facility consistently earns praise for a high-caliber PT/OT team and a nursing cadre that many families describe as competent and dedicated when functioning at full strength. For families who value Medicaid and insurance navigation, the woman often highlighted for this work - Tasha - has earned trust by guiding complex approvals and keeping lines of communication open. Those who prioritize a clean, orderly environment and dependable therapy progress will feel the most confident here, provided they are prepared to participate actively in care planning.
Those who may want to consider alternatives are typically those who require around-the-clock, flawless oversight across all shifts or who must avoid any risk of intermittent responsiveness. Several reviews flag understaffing as a chronic pressure point, especially on nights and weekends, which translates into delayed call-light responses and uneven attention to basic needs. Families worried about consistent bedside care, emergency responsiveness, or rapid escalation of issues will want to screen for staffing levels, night-shift coverage, and the facility's protocol for urgent situations before committing. Translation barriers and sensitive communication needs also surface in some experiences, suggesting that language access and clear, predictable communication should be confirmed as part of any decision.
The strongest positives here centers on therapy and skilled nursing. Therapists are repeatedly praised for technical competence, patience, and the ability to drive meaningful improvement in mobility and function. Nursing and med-support staff are cited as capable and compassionate when present, with many families noting attentive aides, responsive social workers, and a general sense of teamwork among staff. Cleanliness and a well-maintained environment are emphasized in multiple accounts, and the dining experience is described as satisfactory to good by those whose loved ones tolerate meals well, complemented by dietary staff who respond to questions and requests. The combination of high-quality rehab and steady, attentive staff on good days can produce notable recoveries and more hopeful trajectories than some peers.
Yet the cons cannot be dismissed. The most persistent concerns revolve around staffing gaps that translate into inconsistent care, with several reviews recounting missed treatments, delayed medication administration, or inadequate monitoring of vitals and oxygen. Instances of miscommunications and dissatisfying interactions with some staff members further undermine confidence, including a few high-profile anecdotes of perceived neglect or disrespect. There are also alarming reports about bedsores, dehydration, and care lapses that led families to pursue transfers or complaints, underscoring the risk that a patient's condition could deteriorate if staffing or supervision falters. Taken together, these risks temper the otherwise strong clinical profile and require proactive family oversight.
For families weighing this facility, the practical path is to demand clarity and accountability up front. Request a current staffing matrix that shows nurse-to-patient ratios by shift, a concrete plan for night coverage, and explicit protocols for oxygen management, medication administration, wound care, and response times to call bells. Explore translator or language-access options if needed, and insist on a direct line to the director of nursing or a designated family liaison who will provide timely updates. Before admission, review a detailed rehabilitation plan with expected milestones, and insist on weekly progress notes during the first 30 days. If possible, arrange daytime and evening visits to observe acuity handling and staff responsiveness across shifts, and verify how dietary and social services coordinate with clinical care to support recovery and safety.
In the end, Medical Lodge Of Amarillo delivers a compelling rehabilitation-focused option in Amarillo, backed by strong therapists, capable nurses, and a generally clean, organized environment. Its overall appeal rests on a reliable pathway to functional recovery and the practical support of Medicaid navigation through Tasha and a dedicated team. However, the reality of reported understaffing and mixed experiences with care continuity means this admission should be chosen with eyes wide open and a plan for vigilant advocacy. For families who can commit to active oversight, ask the hard questions, and collaborate with a transparent care team, this facility can be transformed into a productive, recovery-centered home. For those seeking near-flawless daily operations with minimal family intervention, alternatives in the area may offer more consistent day-to-day reliability.
102 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Amarillo International (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Medical Lodge of Amarillo in Amarillo, TX is a premier assisted living community that offers a wide range of amenities and care services for its residents. The community is located in a convenient area with several cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals nearby.
Residents at the Medical Lodge of Amarillo can enjoy the comfort and convenience of a beauty salon on-site for all their grooming needs. They can also have access to cable or satellite TV in their fully furnished living spaces. Community-operated transportation is available to take residents wherever they need to go, whether it's for appointments or outings.
For those who want to stay connected and engaged with technology, there is a computer center and Wi-Fi/high-speed internet throughout the community. Daily meals are served in a restaurant-style dining room, accommodating special dietary restrictions as necessary. Housekeeping services ensure that residents' living spaces are always clean and tidy.
To promote physical wellness, there is a fitness room and outdoor space available for residents to exercise and enjoy nature. The gaming room provides entertainment options for socializing or personal enjoyment. A small library offers a quiet space for reading and relaxation.
The Medical Lodge of Amarillo also provides various care services to meet the individual needs of each resident. A 24-hour call system ensures help is always available when needed. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services help residents stay on track with their medications.
To support mental wellness, the community offers a mental wellness program that focuses on promoting emotional well-being among residents. Transportation arrangements are made for non-medical purposes as well as for doctors' appointments.
Residents can participate in an array of activities organized by the community such as fitness programs and scheduled daily activities. Planned day trips offer opportunities for exploration and adventure while resident-run activities allow individuals to take charge of their own entertainment preferences.
Overall, the Medical Lodge of Amarillo provides a comfortable and supportive environment for seniors in need of assisted living. With its extensive amenities, care services, and convenient location, it offers everything residents need to live a fulfilling and enriched lifestyle.
Medical Lodge Of Amarillo is located at 9 Medical Drive, Amarillo, TX 79106 in Randall County, Texas
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