Plum Creek Place

Pros

• The staff at Plum Creek Place are accommodating, friendly, and genuinely care about the residents, creating a warm and welcoming atmosphere.
• Residents enjoy a variety of activities, fostering social engagement and making them feel at home.
• The apartments are well-kept and provide a comfortable living space for residents, with many praising the nice amenities.
• Families appreciate the good communication from the staff regarding any issues or concerns related to their loved ones’ care.
• The community maintains a clean environment that is inviting and pleasant for both residents and visitors.
• Many reviewers express gratitude for the compassionate care provided to their loved ones during their stay at Plum Creek Place.
• The value for money at Plum Creek Place is often highlighted as a positive aspect compared to other facilities.
• There is a strong sense of security within the community, contributing to families' peace of mind regarding their loved one’s safety.

Cons

• The quality of care was spotty, and the food was terrible at times.
• There were serious concerns about neglect, as rooms were not cleaned for days during a resident's isolation after contracting COVID-19.
• A resident was brought to the emergency room with severe symptoms due to inadequate monitoring of health conditions.
• Communication from the facility was lacking; they failed to reach out after sending a resident to the ER and did not provide support when belongings were removed.
• Some families found the community felt too nursing home-like, which did not meet their expectations for independence.
• There were complaints regarding a lack of dietary options available for residents with specific health needs.
• The community faced challenges in maintaining staff levels, impacting the quality and consistency of care provided to residents.

Review

Plum Creek Place has garnered a variety of opinions from families and residents, highlighting both commendable features and notable challenges. Many reviews reflect an overall positive sentiment about the community's atmosphere, staff dedication, and care quality. For instance, families often describe the nursing staff as friendly and accommodating, emphasizing their commitment to ensuring that residents feel recognized as individuals rather than just numbers. This personal touch is especially appreciated by those with loved ones facing conditions like short-term memory loss, for whom a more intimate community can make a significant difference.

Residents at Plum Creek Place benefit from an engaging environment rich with activities designed to keep them stimulated socially and mentally. Regular events such as bingo, exercise classes, and social gatherings provide opportunities for interaction among residents. Several reviewers noted the community's efforts to foster connections by organizing welcoming events—like Christmas parties—which help new residents feel at home quickly. The physical environment also receives praise; many found the apartments clean and well-appointed, featuring amenities like kitchenettes that facilitate some degree of independence.

Nonetheless, not all feedback has been favorable. Some families have voiced concerns about the quality of meals provided within the facility. While most agree on the meals being balanced, specific diet options—such as low sugar or low sodium—are reportedly lacking. Additionally, there are mentions of inconsistency in meal offerings that sometimes include simpler choices like sandwiches or baked potatoes without meat. For certain residents who are particular about food preferences, this aspect can be disappointing.

The astonishing reviews highlight serious lapses in care experienced by some residents. One family shared distressing accounts of inadequate attention during critical health situations that resulted in emergency room visits due to neglectful oversights related to medication management and hygiene protocols during isolation periods for illnesses like COVID-19. Experiences reflecting insufficient communication following serious incidents left some families feeling abandoned at crucial moments when they needed support or updates regarding their loved ones’ well-being.

Despite these troubling experiences highlighted in a few reviews, it is noteworthy that many families consistently expressed gratitude towards Plum Creek Place staff for their compassion and attentiveness during challenging times. Numerous testimonials recount how staff members reached out proactively when issues arose or provided comfort through difficult transitions—including cases where pets were cared for post-resident passing—a gesture that demonstrates sincerity and empathy toward both residents and their family members alike.

In terms of facility management challenges faced throughout the healthcare sector today, several reviewers acknowledged staffing issues affecting service delivery; however, they also described a positive staff-to-resident ratio which reassured them about their loved ones' safety and care standards during their stay at Plum Creek Place. Comments on cleanliness indicate a proactive approach taken by remaining staff members to maintain hygienic living conditions amid broader operational pressures commonly seen in assisted living facilities.

Overall, while opinions vary widely regarding specific aspects such as food quality and staffing reliability under duress periods marked by high turnover rates in healthcare settings today—Plum Creek Place emerges consistently as a loving community dedicated to providing individualized support while enabling enriching engagement opportunities for its cherished residents amidst its imperfections encountered along this vital journey of assisted living care provision.

This part of Amarillo, Texas, offers a convenient and accessible location for senior living. With several physicians, pharmacies, hospitals, and parks within close proximity, residents can easily access medical care and recreational activities. The variety of restaurants in the area provide plenty of dining options, including fast food chains and local cafes. Places of worship are also readily available for those seeking spiritual support. Additionally, the nearby theater offers entertainment options for seniors looking to enjoy movies on the big screen. Overall, this area provides a well-rounded environment that caters to the needs and interests of older individuals considering relocation to Amarillo.

Physicians

• Tracy C Crnic (0.2 miles)
• Southwest Neuroscience and Spine Center (0.2 miles)
• Dr Lisa K. Longhofer, MD (0.3 miles)
• High Plains Obstetrics and Gynecology (0.3 miles)
• Amarillo Colon & Rectal Clinic (0.3 miles)
• Quail Creek Ear Nose & Throat Center (0.3 miles)
• Amarillo Endoscopy Center (0.3 miles)

Pharmacies

• Walmart Pharmacy (0.2 miles)
• Panhandle Nuclear Pharmacy (0.4 miles)
• Walgreens (0.5 miles)
• United Supermarkets Pharmacy (0.6 miles)
• Remedies Pharmacy (0.9 miles)
• Signa Pharmacy (1.6 miles)
• Walgreens (2.5 miles)

Restaurants

• Chicken Express (0.3 miles)
• Taco Villa (0.4 miles)
• McDonald's (0.5 miles)
• Chick-Fil-A (0.5 miles)
• Hud's (1.5 miles)
• Donut Stop (1.7 miles)
• Braum's (1.9 miles)

Hospitals

• Plum Creek Healthcare Center (0.6 miles)
• Amarillo VA Health Care System (0.7 miles)
• Veterans Health Administration (0.7 miles)
• THOMAS E CREEK VA MEDICAL Center (0.7 miles)
• Northwest Texas Rehabilitation Hospital (0.7 miles)
• B C S-Med Center League House (1.4 miles)
• Children's Hospital (2.6 miles)

Parks

• Medi Park (0.8 miles)

Cafes

• The Coffee Bean and Tea Leaf (1.3 miles)
• Girasol Cafe & Bakery (2.4 miles)
• Palace Coffee (2.6 miles)
• Brent's Cafe (2.6 miles)

Places of Worship

• Grace Church (1.9 miles)

Theaters

• Regal UA Amarillo Star IMAX & RPX (2 miles)