5601 Plum Creek Drive, Amarillo, TX 79124
For more information about senior living options: (844) 490-3973
The staff at Landmark of Amarillo is consistently described as kind, caring, and dedicated to residents. Families feel that residents are treated like family and are listened to with genuine care. The administrator, Tia, is widely regarded as top-notch and deeply committed to the team and residents. Residents have opportunities to socialize, participate in activities, and enjoy a warm, supportive environment. The facility is praised for being clean, well-maintained, and welcoming. Rehabilitation and nursing teams are commended for their expertise, compassion, and effective care.
They claim Landmark had their mother with a UTI that went septic under their watch. They describe Landmark as a fake place and do not recommend it. They state that all they see are dollar signs and accuse the facility of poor ethics. They allege there is no phone contact for the on-site doctor. They report it was very hard to get answers about a loved one, with no phones in the rooms and staff forgetting their relative was there, concluding with a recommendation to stay away. They assert Landmark would have someone put in jail for saying a relative would not stay there full-time. They say it was the worst place they have encountered.Landmark of Amarillo is painted by many families and residents as a place that truly feels like home. Across numerous accounts, the atmosphere is described as warm, welcoming, and deeply caring, with staff who consistently go above and beyond to treat residents like family. The administrator, Tia, is singled out repeatedly for her dedication - described as giving her heart and soul to the team and the residents. Phrases like "top notch," "amazing," and "heart and soul" recur, illustrating a shared belief that the leadership and front-line caregivers are genuinely invested in each person who comes through the doors. Several reviewers echo a sentiment that this might be one of the rare places where you sense a genuine commitment to the well-being and happiness of both residents and their families.
Families praise Landmark for its homey feel and the personal touch that comes from staff who know residents by name, personalities, and health needs. The facility is praised for creating an environment where residents are not just cared for but valued as individuals. The environment itself earns affection too: private rooms with showers are highlighted as a meaningful perk, contributing to a sense of dignity and personal comfort. People note that the facility is beautiful and that smiles and warmth are common in daily interactions. The sense of community is reinforced by the emphasis on social opportunities - live bands, bucket lists, BBQs, and other activities that help residents stay engaged and connected with each other and with their families.
Clinical care and rehabilitation receive particular attention in many reviews. Families describe noticeable progress in rehab and consistent support from nursing and therapy teams. One account emphasizes a mother who is now walking and gaining strength after surgery, thanks to the dedicated rehab and nursing staff. Another reviewer notes a specific, positive sequence: a therapist's early evaluation, a focused plan, and tangible improvements in daily functioning within a couple of weeks. Across stories, the nursing staff, social workers, and aides are praised for their compassion and for working in concert to help residents regain independence and maintain quality of life. The team is repeatedly described as collaborative, with a strong emphasis on addressing concerns openly and with empathy.
Leadership and staff culture emerge as strong themes in the praise. Reviewers repeatedly credit not just the front-line caregivers but the broader leadership - department heads and administrators - for their knowledge, accessibility, and willingness to support families. Comments like "the love of the staff speaks louder than words" and "they treat your family like family" underscore a deeply relational approach to care. One reviewer even calls out specific individuals by name for their kindness and effectiveness, painting a picture of a workplace that values respect, communication, and teamwork. The sense of pride in the community's culture - where residents feel seen and valued and where staff take pride in their work - comes through as a consistent thread.
The social fabric of Landmark is described as lively and family-centered, with a range of activities that contribute to resident well-being and happiness. The facility is depicted as older in construction but well-maintained and clean, with no overpowering odors and a focus on creating positive experiences. The availability of social programming, opportunities to socialize, and a general sense of joy and purpose contribute to the perception that Landmark is more than just a place to receive care - it is a place to live well during a challenging time.
It is important to acknowledge that not every review is glowing, and a portion of the feedback from the community reflects real concerns and critical experiences. A few reviewers raise serious red flags about communication and responsiveness. One account describes difficulties obtaining answers about a loved one, with reports of limited phone access in rooms and delays in returning calls. Another reviewer raises concerns about the presence and accessibility of a physician, suggesting a lack of direct contact. A particularly stark critique accuses the facility of unethical behavior and profit-driven motives, describing experiences that led them to advise others to stay away. There are even warnings about the possibility of coercive actions and harmful outcomes, including a claim that a resident suffered a medical crisis that occurred under the facility's watch. While these views are in the minority within the broader set of testimonials, they serve as a reminder that potential new residents and their families should conduct thorough, in-person visits, meet the care team, and ask pointed questions about doctor access, reporting, and care planning before making a decision.
An additional layer of nuance arises from the provenance of some reviews. The collection includes feedback that appears to come from staff members or leadership - two five-star entries are noted as coming from employees, with one from the director who did not disclose their role. Acknowledging this context, several readers may weigh the consistently high praise with a cautious eye toward possible biases. Even so, the overwhelmingly positive themes - compassionate care, strong teamwork, and a family-like atmosphere - stand out alongside the more critical voices, underscoring that Landmark of Amarillo can be a source of comfort and excellent care for many families while also presenting some of the challenges that any long-term care facility must navigate.
In sum, Landmark of Amarillo emerges as a place that many families hold in high regard for its warmth, attentiveness, and collaborative approach to care. The narratives converge on a picture of a community where residents are treated with dignity, where staff members form meaningful relationships with those they care for, and where leaders strive to sustain a culture of respect and compassion. Yet for all the praise, there are legitimate cautions raised by a minority of reviewers about communication gaps, physician access, and, in at least one case, concerns about ethics and safety. For families weighing options, the collective voice suggests that Landmark can be a wonderful home for many residents - especially those who thrive on strong staff-resident relationships and a robust social scene - while also highlighting the importance of asking the hard questions, visiting in person, and confirming that the care plan aligns with the loved one's needs and values.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Amarillo International (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Plum Creek Healthcare Residence in Amarillo, TX is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community boasts a host of amenities, including a beauty salon for residents to pamper themselves, cable or satellite TV for entertainment, and a fully furnished environment for convenience. Residents can also enjoy various recreational activities in the gaming room or small library, stay connected with Wi-Fi/high-speed internet, and take advantage of the computer center for their technological needs.
Plum Creek Healthcare Residence also provides excellent care services, such as 24-hour call system and supervision to cater to any emergencies that may arise. Trained staff are available to assist residents with activities of daily living, including bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time. The mental wellness program focuses on fostering emotional well-being among residents.
One of the highlights of Plum Creek Healthcare Residence is its restaurant-style dining experience where residents can enjoy delicious meals prepared by professional chefs. Special dietary restrictions are taken into consideration to ensure every resident's nutritional needs are met.
Engaging activities are an integral part of life at this assisted living community. Residents can participate in fitness programs to stay active and healthy or join planned day trips organized by the staff. Resident-run activities provide opportunities for socialization and friendship-building among peers.
Plum Creek Healthcare Residence is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures that residents have easy access to various services and amenities outside the community.
Overall, Plum Creek Healthcare Residence offers a comfortable and supportive environment where seniors can maintain an independent lifestyle while receiving personalized care based on their individual needs.
Plum Creek Healthcare Residence is located at 5601 Plum Creek Drive, Amarillo, TX 79124 in Randall County, Texas
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