Palo Duro Nursing Home

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  • Interior

    A welcoming indoor facility with yellow walls and a service counter, featuring tables and decorative elements.

  • Living Room

    A cozy living room setup featuring a recliner and an orange chair with a small wooden table.

  • Building

    A spacious school building under a clear blue sky.

  • Architecture

    A welcoming view of a brick building under a clear blue sky.

  • Bedroom

    A hospital room featuring two adjustable beds and a chair.

  • Trees

    A serene backyard featuring a fountain, lush grass, and shaded by large trees.

  • Hallway

    A view of a hospital hallway, showcasing the clean and organized environment typical of medical facilities.

Palo Duro Nursing Home

405 South Collins Street, Claude, TX 79019

For more information about senior living options: (844) 490-3973

3.5 from 11 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
0
1 stars
4

Skilled Nursing Facility

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    Overall Review of Palo Duro Nursing Home

    Pros

    • pro Palo Duro Nursing is wonderful.
    • pro Amber Asher is kind and very informative.
    • pro The staff navigate day-to-day challenges with compassion, keep families informed, and do their best every day in caring for residents.
    • pro Donna and Gina are exceptional at navigating regulations to provide the best possible care.
    • pro The meals are good home cooking.
    • pro The maintenance staff, Nathan, is amazingly helpful.
    • pro The nursing staff provides excellent and loving care to residents.
    • pro The team at Palo Duro Nursing sets themselves apart and makes the facility great.
    • pro Families feel that Palo Duro Nursing offers a home away from home and peace of mind.

    Cons

    • pro This place didn't care about anyone but themselves.
    • pro The nursing staff was more interested in sharing tales of drunkenness from the night before with each other, than they were about taking actual quality care of their residents.
    • pro One employee actually told me that it was okay that this resident wasn't eating because they were about to die anyways.
    • pro I left feeling lied to and totally betrayed that I actually believed they cared.
    • pro My husband had serious problems when I picked him up. He was also sitting in his wheelchair with his briefs and pants around his knees, soaking wet.
    • pro They didn't do anything for my son but watch him starve to death and die.
    • pro One star is the lowest I can give but I'd give zero if that was an option.
    • pro The staff plotted against coworkers to get them fired with outlandish, ridiculous claims.

    Review

    Palo Duro Nursing inspires a spectrum of feelings among those who have interacted with it, from heartfelt gratitude to hard-won frustration. Several reviews celebrate the warmth and competence of the people who work there. Amber Asher, in particular, is remembered as kind and informative, leaving a strong impression on a mobile dentist who visits the facility. That visitor's experience is echoed by others who reference the care team - Mr. J.J. and the director of nursing, along with a housekeeper who brought a bright, helpful presence - to emphasize how the staff's attentiveness and willingness to assist can shape a resident's daily life. Across these accounts, the caregivers' goal - centered on the well-being of residents - emerges as a common thread that many families value deeply.

    Another family's testimony centers on a mother with late-stage Alzheimer's, painting a portrait of compassionate, proactive care. The staff are described as navigating daily challenges with empathy, keeping families informed, and guiding them through difficult decisions. In this account, Donna and Gina stand out for their ability to work within Texas' regulatory framework to secure the best possible care within those constraints. The description of home-cooked meals, the constant presence of cleaning and maintenance staff, and the maintenance team's responsiveness - especially Nathan - contributes to a broader impression of a facility that, at its best, feels like a home away from home. The author emphasizes a sense of gratitude for a care environment that appears to "set them apart" from other options.

    There is also a broader, more tempered praise that acknowledges improvements and a sense of community pride. Even without direct personal experience, one reviewer notes positive impressions since a change in administration, highlighting what they have seen in staff behavior and social media activity - posts about parties, games, and community interactions that speak to an engaged, caring culture. The sentiment here is hopeful: the town's nursing home is something to be proud of, with staff who carry themselves with dedication and an ongoing commitment to the residents' quality of life.

    Not all experiences are uniformly positive, however. One reviewer recounts a troubling respite stay that resulted in skin problems and uncomfortable insecurities once the resident was returned home. The account describes a situation where the resident's skin broke down, was left untreated, and resulted in a disturbing scene at discharge. The reviewer states clearly that they would not recommend the facility based on that experience, underscoring the seriousness with which they took the lapse in care during that eight-day period.

    In reflecting on the institution's leadership, a message from the facility itself acknowledges a historical shift: PDNH states that all administration in the office and nursing departments changed in March 2022. The note concedes that concerns raised before that date are outside of its purview to address, but it closes with a compassionate pledge to maintain a home-like environment and to deliver quality, compassionate nursing care moving forward. This statement signals an attempt to acknowledge past tensions while reaffirming a commitment to residents' well-being, even as it invites ongoing scrutiny from families and observers who remember earlier times.

    A contrasting portrait comes from a long-ago memory tied to Claude, where a former employee and observer describes a period when staff reportedly prioritized personal anecdotes or harmful remarks over genuine resident care. The reviewer recalls conversations about drunkenness and a stark lack of sensitivity to residents' needs, including a remark that it was acceptable for a resident not to eat because they were "about to die." In this account, the atmosphere is described as hostile to new staff who tried to hold the line on quality care, with allegations of retaliation and collusion to dismiss employees who sought to uphold standards. The origin story culminates in a heartfelt admonition to others: seek alternatives for loved ones and beware of facilities where the care culture has been corrupted by turnover, fear, or indifference. The narrator's perspective reflects deep disappointment with the past and a lasting caution about entrusting vulnerable family members to a facility perceived as more concerned with appearances or payroll than with residents' dignity.

    Against these divergent experiences, several residents' families offer a resonant closing sentiment: the care staff and nurses who remained consistently devoted to their patients' needs created relationships that brought peace of mind to families during challenging times. A mother who benefited from sustained, personal attention through church services, activities, and meaningful social interactions is remembered with affection and gratitude. The message ends with blessings and sincere appreciation for the staff's loving care, a reminder of the profound impact that compassionate human connection can have on those navigating serious health challenges. Taken together, the reviews present a facility that can be a genuine lifeline for many, while also carrying a legacy of past difficulties that continue to shape conversations about what "good care" looks like in a skilled nursing setting.

    Features

    Housing

    • 66 resident community capacity 66 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Amarillo International (21 miles away) Amarillo International (21 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Palo Duro Nursing Home in Claude, TX is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a variety of amenities including a beauty salon, cable or satellite TV, community-operated transportation, a computer center, dining room, fitness room, fully furnished accommodations, gaming room, garden, housekeeping services, kitchenette, move-in coordination assistance, outdoor space, private bathrooms, restaurant-style dining options, small library, telephone access, non-medical transportation arrangement services, wellness center facilities and Wi-Fi/high-speed internet connectivity.

    In terms of care services provided at Palo Duro Nursing Home in Claude TX includes a 24-hour call system for immediate assistance whenever needed. There is also round-the-clock supervision to ensure the safety and security of all residents. The staff also assists with activities of daily living such as bathing and dressing. They offer help with transfers to ensure the mobility and independence of residents. They provide special meal plans for those who require diabetes diets or have other dietary restrictions. Medication management service is available to help residents keep track of their medications accurately. Mental wellness programs are implemented to promote emotional well-being among the residents. Transportation arrangements are made for various purposes including doctors' appointments.

    Dining options at Palo Duro Nursing Home cater to special dietary restrictions ensuring that each resident receives appropriate and nutritious meals tailored to their specific needs. The community also offers numerous activities for residents such as concierge services for personalized assistance with tasks or requests. Fitness programs are available to promote physical health and well-being. Planned day trips allow residents to explore various attractions nearby while resident-run activities foster social interaction within the community. Scheduled daily activities engage residents in various hobbies and interests.

    Palo Duro Nursing Home in Claude TX is conveniently located near several cafes, pharmacies and restaurants making it easy for residents to access these facilities when needed. Transportation services are available for those who require assistance in getting around. Places of worship are also in close proximity to cater to the spiritual needs of residents.

    Overall, Palo Duro Nursing Home offers a comfortable and supportive environment with an array of amenities and care services that aim to enhance the quality of life for its residents.

    Nearby Places of Interest

    Restaurants

    • Barrera's Mexican Restaurant (0.3 miles)
    • Mighty's (0.4 miles)
    • Subway (0.5 miles)
    • OJ Mexican Restaurant (0.5 miles)
    • Conway Inn & Restaurant (7.7 miles)
    • Subway (8 miles)

    Places of Worship

    • Great Plains Western Church (0.3 miles)
    • First Baptist Church (0.3 miles)
    • Claude Church of Christ (0.4 miles)
    • First Baptist Church Nursery (0.6 miles)
    • Southern Baptist Convention (23.2 miles)

    Cafes

    • Crazy Little Cafe (0.3 miles)
    • Gram Gram's Cafe (7.8 miles)

    Transportation

    • U-Haul (0.3 miles)

    Physicians

    • Claude Medical Clinic (0.3 miles)

    Pharmacies

    • Corner Drug (0.4 miles)

    Parks

    • Richard Daniel Baker Peace Park (13.9 miles)

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