Palo Duro Nursing Home in Claude, TX

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  • Interior

    A welcoming indoor facility with yellow walls and a service counter, featuring tables and decorative elements.
  • Living Room

    A cozy living room setup featuring a recliner and an orange chair with a small wooden table.
  • Building

    A spacious school building under a clear blue sky.
  • Architecture

    A welcoming view of a brick building under a clear blue sky.
  • Bedroom

    A hospital room featuring two adjustable beds and a chair.
  • Trees

    A serene backyard featuring a fountain, lush grass, and shaded by large trees.
  • Hallway

    A view of a hospital hallway, showcasing the clean and organized environment typical of medical facilities.

Palo Duro Nursing Home in Claude, TX

Palo Duro Nursing Home is a nursing home community in Claude, TX.

Information last verified:

405 South Collins Street, Claude, TX 79019

For more information about senior living options: (866) 208-4318

3.3 from 12 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
0
1 stars
5

Overall Review of Palo Duro Nursing Home

Pros

  • pro Palo Duro Nursing is wonderful.
  • pro Amber Asher is kind and informative.
  • pro The facility truly cares about residents' well-being.
  • pro Mr. J.J., the director of nursing, and a housekeeper were warm, kind, and helpful.
  • pro The staff are among the best teams.
  • pro The staff navigate daily challenges with compassion, keep families informed, and do their best to care for residents.
  • pro Donna and Gina are exceptional at navigating laws and regulations to provide the best care.
  • pro The meals are good, home-cooking.

Cons

  • pro The reviewer would not recommend Palo Duro Nursing after their husband was found soaking wet in his wheelchair and cared for poorly.
  • pro The reviewer asserts that the facility didn’t care about anyone but themselves and griped about the patients’ requests.
  • pro The reviewer says the nursing staff were more interested in sharing tales of drunkenness than in providing quality care.
  • pro The reviewer notes that a resident wasn’t eating because staff deemed it unnecessary, and that the resident was about to die.
  • pro The reviewer alleges that staff plotted to get them fired with ridiculous claims and protected each other.
  • pro The reviewer contends that some staff are only there for a paycheck and do not have residents’ best interests at heart.

Review

This community is best suited for families seeking a small-town, home-like skilled nursing environment where caregiving staff are willing to partner closely with families and remain highly involved in daily routines. Palo Duro Nursing Home tends to appeal to residents who prioritize personal relationships with caregivers, consistent meals that feel like home, and attentive staff navigating the complexities of memory care and chronic conditions. The standout value lies in staffing that instinctively supports residents through daily challenges, with notable praise for compassionate caregivers and clinicians who value family collaboration. It is particularly appropriate for residents with late-stage dementia or those who need steady, compassionate hands-on care and regular family updates, rather than for families chasing flawless clinical metrics.

Those evaluating alternatives should weigh the facility against options that promise steadier clinical oversight, more transparent administration, and demonstrably consistent outcomes across multiple families. Some families may want to consider other nursing homes with a longer track record of stable leadership, fewer reports of neglect or neglect-like lapses, or stronger wound-care and incontinence management. For residents with acute medical needs, high-risk skin integrity issues, or a history of repeated care gaps, other facilities may offer more predictable, 24/7 clinical coverage and more rigorous accountability. In short, Palo Duro is not the strongest match for families prioritizing absolute certainty of flawless care every shift.

A clear strength is the demonstrated dedication of many staff members to residents and families. Positive voices highlight staff who listen, explain options, and coordinate with family members to navigate Texas regulations while still delivering compassionate, person-centered care. Home-cooked meals and a sense that residents are treated with dignity recur in praise, as do the maintenance and support teams who keep the environment approachable and comfortable. External caregivers and professionals, like visiting dental clinicians, also acknowledge a generally positive trajectory in resident well-being when care teams are engaged. These pros translate into tangible daily life improvements for residents who respond well to steady, attentive presence.

Yet the most troubling evidence centers on substantive care lapses and high-stakes concerns that cannot be ignored. At least one respite stay ended with serious skin integrity issues and incontinence problems that left a family questioning the level of attention given to basic comforts and safety. Other reviews allege a culture where staff did not consistently prioritize residents’ needs, with accounts of conversations about others’ drug or alcohol histories and reports that some workers were not forthcoming or supportive during critical moments. Administration has also been cited for turnover and past missteps, with some reviews dating back years and others noting a shift in leadership in 2022. Taken together, these red flags signal that risk is not uniformly managed and that experiences can vary dramatically by shift, unit, and leadership cycles.

The offset between these positives and negatives hinges on family expectations and the resident’s risk profile. If the priority is a warm, family-inclusive setting where caregivers know the resident’s preferences, exercise strong communication, and foster social connections, Palo Duro can deliver meaningful quality of life gains. However, for households whose loved one requires strict, consistently flawless clinical oversight, particularly around wound care, continence management, and rapid response to changes in condition, the potential gap in reliability may be unacceptable. Prospective families should treat the facility as a place to verify and monitor rather than a static promise, with specific questions about staffing ratios, wound-care protocols, and how administrator oversight translates into daily practice.

For families weighing a decision, the prudent path combines a robust on-site tour with candid conversations about staffing stability, leadership responsiveness, and concrete care plans. Ask to meet frontline nurses and CNAs, request last quarter’s state inspections and any corrective action plans, and request a tour of memory-care–adjacent spaces to assess how individualized attention is sustained. Clarify how family updates are handled, what triggers escalation to supervisors, and how care plans adapt as conditions evolve. If the objective is a genuinely home-like environment with caregivers who genuinely care and communicate, Palo Duro offers real strengths; if the aim is ironclad consistency across every shift, exploring alternatives with documented records of stable outcomes may be the wiser course.

Features

Housing

  • 66 resident community capacity 66 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Amarillo International (21 miles away) Amarillo International (21 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

Palo Duro Nursing Home in Claude, TX is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a variety of amenities including a beauty salon, cable or satellite TV, community-operated transportation, a computer center, dining room, fitness room, fully furnished accommodations, gaming room, garden, housekeeping services, kitchenette, move-in coordination assistance, outdoor space, private bathrooms, restaurant-style dining options, small library, telephone access, non-medical transportation arrangement services, wellness center facilities and Wi-Fi/high-speed internet connectivity.

In terms of care services provided at Palo Duro Nursing Home in Claude TX includes a 24-hour call system for immediate assistance whenever needed. There is also round-the-clock supervision to ensure the safety and security of all residents. The staff also assists with activities of daily living such as bathing and dressing. They offer help with transfers to ensure the mobility and independence of residents. They provide special meal plans for those who require diabetes diets or have other dietary restrictions. Medication management service is available to help residents keep track of their medications accurately. Mental wellness programs are implemented to promote emotional well-being among the residents. Transportation arrangements are made for various purposes including doctors' appointments.

Dining options at Palo Duro Nursing Home cater to special dietary restrictions ensuring that each resident receives appropriate and nutritious meals tailored to their specific needs. The community also offers numerous activities for residents such as concierge services for personalized assistance with tasks or requests. Fitness programs are available to promote physical health and well-being. Planned day trips allow residents to explore various attractions nearby while resident-run activities foster social interaction within the community. Scheduled daily activities engage residents in various hobbies and interests.

Palo Duro Nursing Home in Claude TX is conveniently located near several cafes, pharmacies and restaurants making it easy for residents to access these facilities when needed. Transportation services are available for those who require assistance in getting around. Places of worship are also in close proximity to cater to the spiritual needs of residents.

Overall, Palo Duro Nursing Home offers a comfortable and supportive environment with an array of amenities and care services that aim to enhance the quality of life for its residents.

Nearby Places of Interest

Restaurants

  • Barrera's Mexican Restaurant (0.3 miles)
  • Mighty's (0.4 miles)
  • Subway (0.5 miles)
  • OJ Mexican Restaurant (0.5 miles)
  • Conway Inn & Restaurant (7.7 miles)
  • Subway (8 miles)

Places of Worship

  • Great Plains Western Church (0.3 miles)
  • First Baptist Church (0.3 miles)
  • Claude Church of Christ (0.4 miles)
  • First Baptist Church Nursery (0.6 miles)
  • Southern Baptist Convention (23.2 miles)

Cafes

  • Crazy Little Cafe (0.3 miles)
  • Gram Gram's Cafe (7.8 miles)

Transportation

  • U-Haul (0.3 miles)

Physicians

  • Claude Medical Clinic (0.3 miles)

Pharmacies

  • Corner Drug (0.4 miles)

Parks

  • Richard Daniel Baker Peace Park (13.9 miles)

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