South Dallas Nursing & Rehabilitation
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3808 South Central Expwy, Dallas, TX 75215
For more information about senior living options: (844) 490-3973
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The staff are fun, caring and dedicated, creating a lively and upbeat environment. The care feels like a home away from home thanks to friendly employees. The staff are great at working with difficult elderly and are seen as life saviors by some. Visitors report that staff are in good spirits, with singing, laughter, and smiles. The staff are passionate and provide great nursing care. The staff are welcoming and kind, and the building is clean.
They describe the facility as filthy, with a strong smell of urine and dirty walls and floors. They report roaches (and rats) and severe sanitation problems throughout the building. They say the staff are rude and do not respond promptly to call lights. They claim residents are left in their waste or vomit for hours without help. They allege medications are not given on time and meals they cannot eat are served anyway. They state the front door is secured and there are ex-cons living there, raising safety concerns and calls to shut the place down. They criticize unprofessional administration, inadequate therapy, leaks, and ongoing disrepair.A steady stream of alarming accounts paints a troubling picture of this nursing facility, with many reviewers insisting that conditions inside are unsafe and care is routinely subpar. Visitors describe a pervasive stench that hits you at the door, combining urine and general filth in a way that makes even first impressions hard to shake. They point to filthy floors and walls, unclean common areas, and open vent hoods that seem to invite dust and pests rather than ventilate. The most visceral complaints are about pests themselves - roaches scurrying through hallways and rooms, and in some cases even rats - creating an impression of a place where basic sanitation and pest control are not being adequately managed. A few reviewers acknowledge that the building has features that could be appealing on first glance, but the overwhelming tone is that the reality inside is far from sanitary or well-kept.
Within the care environment, reviewers frequently describe a troubling lack of responsiveness and dignity in basic routines. Patients are said to lie in their own bodily fluids for hours, ignored or left to suffer when call lights go unanswered or are only intermittently responded to. There are vivid reports of people being left in vomit and waste for long stretches, with some staff supposedly refusing to help until a new shift arrives. Medication administration is another sore point, with instances where residents reportedly did not receive medicines when they should have, contributing to a sense of neglect that permeates daily life in the facility. Several accounts highlight the emotional weight of being ignored, as well as the fear and frustration that come with not knowing when or if someone will attend to needs, meals, or changes in condition.
The experience of staff and administration appears to be a major source of division among reviewers. Some encounters are described as downright discourteous and unprofessional - the front desk and certain aides are labeled as rude or uncaring, and there are calls for accountability and even state intervention. Yet other voices in the mix offer a contrasting narrative: some staff are praised for their warmth, dedication, and ability to work with difficult elderly residents, with remarks like "fun, caring and dedicated staff," and appreciation for nurses who make patients feel at home. A recurring tension emerges: while a subset of the staff is praised for compassion and competence, other shifts are criticized for laziness, neglect, or a lack of presence and leadership from management, including references to administrators who rarely seem to be around.
Security and resident management concerns add another layer of distress for many reviewers. Several accounts describe a front door that feels locked down for safety, sometimes paired with a sense that the facility houses residents with criminal backgrounds, which compounds worry about overall safety and quality of care. Leaks and structural issues have even led to sections of the building being shut down temporarily, contributing to a feeling that the facility is unstable or in disrepair. In one dramatic line of critique, reviewers call the therapy program a joke, implying that rehabilitation services do not meet expected standards. Taken together, these reports suggest a facility grappling with organization, safety, and a sense of professional legitimacy in the eyes of families seeking help for their loved ones.
Despite the predominance of negative impressions, there are mentions that paint a more mixed picture of the place at different moments. A portion of reviewers recount positive experiences: some families notice improvements after cleaning efforts, with staff described as welcoming, upbeat, and diligent in caring for residents. In these accounts, the environment begins to feel more like a "home away from home," where smiles and friendly interactions lift the mood of visiting loved ones. There are also specific compliments to individual staff members who are remembered as life-savers or as particularly compassionate, suggesting that quality care can and does exist within the same facility - just not consistently across all shifts or days. These hopeful notes stand in contrast to the louder negatives, underscoring the inconsistency that seems to define the facility's reputation in the eyes of many observers.
For families facing a decision about placement, the collection of experiences serves as a stark warning and a cautious guide. Dozens of reviewers urge prospective visitors to seek alternatives, citing the danger of leaving a loved one in a place described as unsanitary, neglectful, or abusive. Several recommend reporting concerns to state authorities when wrongdoings or persistent neglect are observed, and some warn that the facility would benefit from a shutdown or major overhaul. Yet amid the cautions, there are occasional calls to recheck the facility after improvements, noting that cleanliness and staff morale can change over time. The overarching message remains urgent and emphatic: the safety, dignity, and wellbeing of residents should come first, and families should tread carefully, doing thorough research and seeking up-to-date inspections and reviews before making decisions.
91 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas Love (8 miles away) Dallas-Fort Worth International (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.South Dallas Nursing & Rehabilitation in Dallas, TX is a vibrant and well-equipped assisted living community that provides quality care and exceptional amenities for its residents. Our facility offers a range of services to ensure the comfort and well-being of our residents, including 24-hour call system and supervision, assistance with activities of daily living, medication management, and specialized diets such as diabetes diet.
Our community boasts an array of amenities designed to enhance the living experience. Residents can enjoy the convenience of on-site beauty salon services, cable or satellite TV in their fully furnished rooms, access to a computer center with high-speed internet for staying connected with loved ones, and transportation services for non-medical needs as well as doctor appointments. In addition, there is a fitness room available for exercise routines and a wellness center for mental health support.
Mealtimes at South Dallas Nursing & Rehabilitation are a delightful experience with our restaurant-style dining offering delicious meals prepared by our staff. We cater to special dietary restrictions to ensure all residents are served according to their needs. Residents can also relax in the outdoor spaces or explore our small library for some quiet reading time.
Engaging activities are an essential part of daily life at our community. From concierge services to help plan outings and day trips to resident-run activities organized within our facility, there is always something exciting happening. Fitness programs keep residents active and healthy while scheduled daily activities provide opportunities for socialization and entertainment.
We take pride in our convenient location that offers easy access to various amenities nearby. With numerous cafes, parks, pharmacies, restaurants, physicians' offices, transportation options, places of worship, theaters, and hospitals in close proximity to our community, residents have everything they need within reach.
At South Dallas Nursing & Rehabilitation in Dallas, TX, we strive to create a warm and welcoming environment where seniors can thrive with personalized care and an abundance of amenities.
South Dallas Nursing & Rehabilitation is located at 3808 South Central Expwy, Dallas, TX 75215 in Dallas County, Texas
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