Cleveland Health Care Center

Pros

• The facility is described as having a caring and knowledgeable staff, particularly mentioning Bailey's ability to help families transition smoothly.
• The environment is noted to be nice and peaceful, feeling more like a home than a hospital.
• The regular staff members are rated highly for their care and support.
• Residents appreciate the food provided at the facility.
• The living conditions, including the cleanliness of restrooms and rooms, are regarded as legitimate and satisfactory.
• The shared rooms are well-equipped with dressers, closets, and private bathrooms, contributing to a comfortable living experience.
• Despite current challenges, there is confidence in the staff's efforts to manage patient health amidst COVID concerns.

Cons

• The facility is experiencing a COVID outbreak, causing concern for patients and families.
• Several staff members and patients have tested positive for COVID, creating a challenging environment.
• Temporary workers have not met the quality of regular staff, leading to lower care ratings.
• The location of the facility is next to a busy street, resulting in noise disturbances that may be unsettling for elderly residents.
• There is a lack of diverse activities available for residents, limiting engagement and physical exercise opportunities.

Review

The Cleveland Health Care Center has received a mixed set of reviews from families navigating the challenges of long-term care for their loved ones. While some aspects of the facility are commendable, such as its caring staff and clean environment, concerns have arisen due to recent COVID-19 outbreaks that have significantly impacted residents' experiences.

One family member highlighted the dedication of the staff, particularly singling out Bailey as an exceptional resource for guiding families through difficult transitions. This type of support is invaluable for those seeking quality care for their aging relatives. The acknowledgment of a caring and knowledgeable team provides reassurance in what can often be an overwhelming situation. Many families appreciate that the center aims to create a welcoming atmosphere, where patients like their parents can feel comfortable and well-supported.

However, the current health crisis has cast a shadow over these positive sentiments. Reports indicate several staff members and patients at Cleveland Health Care Center tested positive for COVID-19, leading to heightened anxieties among residents and their families. Fortunately, one reviewer noted that their mother has consistently tested negative while undergoing daily screening protocols. Isolation measures are being enforced to contain the outbreak; however, it adds a layer of stress and concern for those trying to maintain connections with loved ones during this challenging time.

Living conditions within the facility describe a good balance between comfort and functionality. One reviewer mentioned that although resident rooms are akin to hospital settings—with shared accommodations and basic amenities—the overall environment is peaceful and homely rather than starkly clinical. Families found solace in knowing that their loved ones have access to private bathrooms, dressers, and closet space—a thoughtful design element amidst an otherwise healthcare-driven setup.

Dining experiences within Cleveland Health Care Center also garnered mostly positive remarks; residents reportedly do not complain about food quality or variety. Nevertheless, lockdown restrictions have disrupted routine activities designed to keep residents engaged and mentally stimulated. Typically employed programs aimed at fostering social interaction and physical wellness may currently be limited due to safety precautions related to COVID-19.

In addition to improvements in activity planning once restrictions lift, some reviewers suggested enhancements could be made regarding noise levels caused by the busy street adjacent to the facility. Recognizing that many elderly individuals thrive in quieter environments emphasizes another area where management could focus on creating an even more supportive living space for its residents. To enhance mental and physical well-being post-pandemic, introducing more diverse activities beyond board games or television—such as group exercise sessions or outdoor strolls—might better cater to varying levels of mobility among residents.

Overall, while there exists significant potential within Cleveland Health Care Center rooted in its competent staff and pleasant living conditions, ongoing challenges brought upon by COVID-19 necessitate adaptive strategies moving forward. With heightened attention toward improving activity offerings and mitigating external noise disturbances paired with continued vigilance regarding health protocols, Cleveland Health Care Center stands poised not just as a legitimate living facility but as one committed to fostering resilience amid adversity.

Physicians

• Shrum K Ray MD (0.1 miles)
• East Texas Eye Center (0.1 miles)
• Urgent Care Dr Ds (0.1 miles)
• Williams Family Practice (0.4 miles)
• Taylor Pediatrics (0.4 miles)
• Contemporary Family Medicine (0.4 miles)
• Calvary Medical Clinic (0.4 miles)

Places of Worship

• Bob And Frieda White Ministries.inc (0.1 miles)
• First United Methodist Church (0.3 miles)
• Green Chapel Missionary Baptist Church (0.4 miles)
• St Luke's Presbyterian Church (1.1 miles)
• North Mount Olive (1.1 miles)
• Cleveland Missionary Baptist Church (1.5 miles)
• Bethel Assembly of God Church (1.5 miles)

Restaurants

• Texas Seafood & Steakhouse (0.2 miles)
• D & M Diner (0.2 miles)
• Big Kahuna (0.5 miles)
• The Chef's House (0.6 miles)
• Hattie's Southern Cafe (0.6 miles)
• Church's Chicken (0.7 miles)
• El Ranchito (0.7 miles)

Pharmacies

• Brookshire Brothers Pharmacy (0.2 miles)
• Cleveland Pharmacy (0.4 miles)
• CVS Pharmacy (0.6 miles)
• Walgreens (0.6 miles)
• Shepherd Pharmacy (11.8 miles)
• Walgreens (15.3 miles)

Hospitals

• Cleveland Regional Medical Center (0.4 miles)
• Memorial Hermann (0.5 miles)
• Prime Medic Urgent Care (0.5 miles)
• Doctors Diagnostic Hospital (1.3 miles)

Transportation

• Enterprise Rent-A-Car (0.8 miles)
• U-Haul (4.7 miles)
• U-Haul Moving & Storage (5.4 miles)
• U-Haul Neighborhood Dealer (5.7 miles)
• U-Haul (11.6 miles)
• U-Haul Neighborhood Dealer (17.5 miles)

Cafes

• Cozy Coffee (0.8 miles)
• Ranch Hand Cafe (3.6 miles)
• Country Scrambled Cafe (9 miles)
• Starbucks (15.6 miles)

Parks

• Trinity River Authority Texas (15.6 miles)
• Double Lake Recreation Area (16.2 miles)
• Bull Sallas Park (16.8 miles)

Theaters

• Cinemark Valley Ranch And Xd (17.4 miles)