Country Haven Senior Care in Cleveland, TX

304 Road 3430, Cleveland, TX 77327

For more information about senior living options: (844) 490-3973

4.5 from 80 reviews
5 stars
69
4 stars
0
3 stars
2
2 stars
1
1 stars
8

Assisted Living Board and Care Home

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Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

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    Overall Review of Country Haven Senior Care

    Pros

    • pro The staff are friendly, caring, and treat residents like family.
    • pro The facility is clean, well-maintained, and odor-free.
    • pro Administration and staff are professional and dedicated to resident well-being.
    • pro The Activities Director and team keep residents engaged with personalized programs.
    • pro Residents receive high-quality, loving care with dignity.
    • pro Families experience peace of mind knowing their loved ones are well cared for.
    • pro The memory care unit is well-managed and compassionate toward dementia patients.
    • pro The center is highly recommended by families and visitors for its exceptional care.
    • pro Staff members consistently go above and beyond to support residents and their families.

    Cons

    • pro They allege that Melissa changed the schedule and declared their service was no longer needed.
    • pro They say the incident amounted to discrimination against Lady Gems Ministry.
    • pro They claim staff lied and that Tamara and the employees were not truthful.
    • pro They state Tamara would not arrange a meeting or verify the claims, and would not review camera footage.
    • pro They assert the facility may discharge residents due to Medicaid or SSI money issues and that staff provide minimum effort and are understaffed.
    • pro They describe the answering service as awful and say requests for medical records were not handled.
    • pro They claim Melissa posted criticisms about others while not acknowledging Lady Gems.
    • pro They mention promises about Medicaid were not kept and residents were shipped out.

    Review

    Country Haven Senior Care in Cleveland, TX is best suited for families that prize a warm, resident-centered atmosphere where compassionate caregiving, steady staffing, and a strong sense of community come first. This is a facility built for long-term care that also offers meaningful rehabilitation, with an environment that feels like a family home more than a hospital. It suits seniors who respond well to consistent caregivers, who appreciate attentive memory-care support, and who want staff to know their loved ones by name and history. For families prioritizing daily kindness, reliable routine, and constructive activities, Country Haven delivers.

    Those weighing alternatives should note a few caveats. The most consequential is the financial backdrop: several reviews flag that Medicaid or SSI timing and eligibility can influence a resident's trajectory, including hypothetical discharge pressures when finances become unstable. Potential residents whose families rely heavily on Medicaid approval timelines should compare policies and timelines to other facilities. Additionally, a small number of reviews point to occasional administrative or communication gaps - schedule changes, record requests, or treatment decisions that aren't fully aligned with family expectations. For residents with significant behavioral challenges or complex medication needs, it may be prudent to evaluate facilities with more explicit, specialized pathways for those conditions.

    The core strengths of Country Haven - the people and the care - largely offset these financial and administrative concerns. Families consistently praise a caregiving culture that treats residents with dignity, warmth, and genuine attention. Staff members are described as friendly, patient, and capable across nursing, therapy, housekeeping, and admin support. The memory-care unit receives particular praise for structure and engagement, and rehab experiences frequently yield tangible gains, such as regained mobility and improved independence. A clean, pleasant environment and thoughtful programming help residents feel secure and engaged, reducing the likelihood that family fears about care quality will materialize into distressing decisions.

    Evidence from the community highlights a palpable sense of trust in leadership and longevity among staff. Multiple reviews commend administrative leaders and frontline supervisors for maintaining high standards, with administrators who visibly prioritize customer service, quality of care, and the residents' well-being. The front-office team is noted as responsive and approachable, and individual staff members - nurses, aides, therapists - are repeatedly singled out for going above and beyond. Families express gratitude for the way staff remember personal histories and include loved ones in activities, celebrations, and everyday routines. That continuity and relational depth translates into peace of mind for families, even when external funding questions loom.

    On balance, the pros - compassionate care, robust rehab options, a clean, home-like setting, and a strong memory-care program - provide a meaningful counterweight to the notable concerns about financing and occasional operational gaps. The facility's culture of treating residents like family helps preserve dignity during transitions, and the consistent, engaged staff fosters trust that the care plan will be carried out with attention to individual needs. However, the reality of Medicaid sensitivity and the possibility of administrative miscommunications means these factors cannot be ignored in decision-making.

    For families considering Country Haven, the next steps should be practical and focused. Schedule a pointed tour with a care conference, and ask to meet not only the administrator but the direct care team (nurses, CNAs, therapists) who will be accountable daily. Seek a concrete explanation of the Medicaid process, including timelines, contingencies, and what happens if funding shifts. Request a written policy on admissions, discharges, and how long a resident remains if funding becomes uncertain. Observe the memory-care unit during a typical day, and discuss programming, staffing ratios, and communication channels for updates on a loved one's progress.

    In the end, Country Haven Senior Care stands out as a thoughtful, capable choice for families seeking a loving, well-staffed setting with meaningful rehab and a strong memory-care emphasis. It is a particularly strong fit for those who value consistent caregiver relationships, a positive day-to-day atmosphere, and a facility culture that invites family involvement. If finances are stable and expectations are clear about funding, residents tend to thrive, families gain confidence, and transitions feel supported. For those with uncertain funding timelines or heightened needs around behavioral management, it remains essential to compare alternatives with clearer guarantees and staffing assurances before committing.

    Features

    Housing

    • 8 resident community capacity 8 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Country Haven Senior Care in Cleveland, TX is a board and care home that offers a warm and inviting environment for seniors who are in need of assisted living services. Our fully furnished facility provides all the comforts of home, including a dining room where residents can enjoy delicious meals prepared by our skilled staff.

    At Country Haven Senior Care, we understand the importance of maintaining an active and social lifestyle. That's why we offer a range of daily activities to keep our residents engaged and entertained. In addition, our beautiful garden and outdoor spaces provide the perfect opportunity for residents to relax and enjoy nature.

    Our dedicated team of caregivers are available around-the-clock to assist with activities of daily living such as bathing, dressing, and transfers. We also provide coordination with healthcare providers to ensure that all medical needs are met. Medication management is another crucial service we offer to ensure that each resident's medication regimen is followed accurately.

    For those with specific dietary needs, our staff is trained in diabetes diets and can accommodate special dietary restrictions. We also offer transportation arrangements for medical appointments, ensuring that our residents have access to necessary healthcare services.

    Country Haven Senior Care is conveniently located near various amenities such as cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This allows our residents easy access to essential services and community engagement.

    If you or your loved one are seeking a caring and supportive assisted living community in Cleveland, TX, look no further than Country Haven Senior Care. Our compassionate staff is ready to welcome you into our family-like environment where your comfort and well-being are our top priorities.

    Nearby Places of Interest

    Hospitals

    • Cleveland Regional Medical Center (0 miles)
    • Prime Medic Urgent Care (0.2 miles)
    • Memorial Hermann (0.2 miles)
    • Doctors Diagnostic Hospital (1 miles)

    Physicians

    • Ecr Medical Plaza (0 miles)
    • Calvary Medical Clinic (0.1 miles)
    • Williams Family Practice (0.1 miles)
    • Taylor Pediatrics (0.1 miles)
    • Millennium Physicians (0.2 miles)
    • Al-Sabbagh Radwan MD (0.2 miles)
    • Modern Heart and Vascular Institute: Rajiv Agarwal, MD (0.2 miles)

    Places of Worship

    • First United Methodist Church (0.1 miles)
    • Bob And Frieda White Ministries.inc (0.4 miles)
    • Green Chapel Missionary Baptist Church (0.7 miles)
    • St Luke's Presbyterian Church (0.9 miles)
    • North Mount Olive (1.2 miles)
    • Cleveland Missionary Baptist Church (1.3 miles)
    • Bethel Assembly of God Church (1.6 miles)

    Pharmacies

    • Cleveland Pharmacy (0.1 miles)
    • Brookshire Brothers Pharmacy (0.2 miles)
    • Walgreens (0.3 miles)
    • CVS Pharmacy (0.3 miles)
    • Shepherd Pharmacy (12 miles)
    • Walgreens (15 miles)

    Restaurants

    • Big Kahuna (0.2 miles)
    • Texas Seafood & Steakhouse (0.2 miles)
    • Hattie's Southern Cafe (0.3 miles)
    • Church's Chicken (0.3 miles)
    • The Chef's House (0.4 miles)
    • Sonic Drive-In (0.5 miles)
    • Agave Mexican Restaurant & Bar (0.5 miles)

    Transportation

    • Enterprise Rent-A-Car (0.4 miles)
    • U-Haul (4.5 miles)
    • U-Haul Neighborhood Dealer (5.3 miles)
    • U-Haul Moving & Storage (5.8 miles)
    • U-Haul (11.9 miles)
    • U-Haul Neighborhood Dealer (17.5 miles)

    Cafes

    • Cozy Coffee (0.6 miles)
    • Ranch Hand Cafe (4 miles)
    • Country Scrambled Cafe (8.7 miles)
    • Starbucks (15.4 miles)

    Parks

    • Trinity River Authority Texas (15.6 miles)
    • Double Lake Recreation Area (16.2 miles)
    • Bull Sallas Park (16.6 miles)

    Theaters

    • Cinemark Valley Ranch And Xd (17.1 miles)

    Frequently Asked Questions

    Where is Country Haven Senior Care?

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