Evergreen Healthcare Center
Save406 East Seventh Street, Burkburnett, TX 76354
For more information about senior living options: (844) 490-3973
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Evergreen Healthcare Center in Burkburnett, Texas, inspires a broad mix of experiences from families and staff. On one hand, there are deeply affectionate memories and strong endorsements of the people who work there. A number of voices describe Evergreen as a place where the staff are friendly, caring, and hardworking, with management that goes out of its way for residents. They depict a small, close-knit facility with a homey, personal touch that makes residents and their families feel seen and supported. The sentiment is that the building's size fosters genuine connections, and the team members - nurses, CNAs, administration, cooks, and other staff - work together to deliver attentive care.
Several reviews celebrate the overall dedication of the workforce. Phrases such as "caring and hardworking management & staff that go out of their way for their residents," "awesome caring team," and "the nursing staff provides excellent care" recur in the positive notes. People speak about the staff being "amazing and super nice," and about the sense that employees are always helping each other to look after residents. The repeated praise extends to various roles within the facility, from nurses and CNAs to kitchen staff and administrators, painting a picture of a team that many feel truly cares about the people in their care.
The positive perspectives emphasize a smaller facility with a family-like atmosphere. Reviewers describe Evergreen as a place where staff know residents well, where there is a supportive camaraderie among the team, and where the environment feels welcoming and less institutional than larger centers. Several comments especially highlight how the close-knit setting enables more personal, attentive care and a sense of community for both residents and their families. In these accounts, Evergreen is portrayed as a facility that values warmth and personal connection as part of its daily operation.
But the stories diverge sharply in other accounts, where families describe serious concerns about administration and daily operations. One account details a lack of care from the administrator and kitchen staff, a weekend when the manager supposedly had "plans," and a sense that staff were stretched too thin to provide the level of attention expected. The writer describes being discouraged from calling in due to these plans, and notes that personal life - such as needing to be with a child or sick themselves - was treated as less important than the facility's staffing pressures. They describe feeling pushed aside as a parent and not being reimbursed for food they bought with their own money, as well as seeing CNAs and nurses frequently occupied by their phones, leaving residents in their own filth for hours. The tone here is one of frustration, pointing to systemic issues that affected the quality of daily care and communication.
Another strongly negative thread centers on a family member who died after a short stay in Evergreen. This reviewer recounts a mother who developed a severe urinary tract infection with visible blood, followed by sepsis and a pulmonary clot, with the impression that she suffered from being left sitting in a wheelchair all day and in soiled conditions. The account concludes with the mother passing away in hospice within a short time frame after entering Evergreen, offering a stark contrast to the more positive statements heard elsewhere about care quality.
There is also a troubling incident described by a family member involving a resident who went missing and for whom no timely information was provided. The aunt visited on a date in August 2024 and reported the resident's disappearance, while the facility reportedly did not notify family members promptly. When contacted, the person answering the phone was described as rude and unable to provide information on how the resident escaped. This episode adds another layer of concern about communication and safety practices at the facility, at least in the eyes of the complainant.
Despite these concerns, many reviews continue to echo appreciation for Evergreen's staff and environment. Some comments praise the facility for its "great care," "friendly and hard-working staff," and a sense that Evergreen offers a welcoming, "home town" feel. Others portray Evergreen as a place where employees genuinely care about residents and families, and where the community spirit shines through in day-to-day interactions. The reader is left with a complex portrait: Evergreen is valued by many for its warmth, attentiveness, and the strong spirit of its team, while simultaneously facing criticism related to management decisions, communication gaps, and safety concerns that cannot be ignored.
Taken together, the collection of reviews presents a nuanced view of Evergreen Healthcare Center. The stories reflect a culture of compassion and personal connection praised by many, alongside serious warnings about administration, consistency of care, and responsiveness to family needs. For families considering Evergreen, the message is clear: there can be meaningful, positive experiences with attentive, caring staff, but it is also essential to look beyond the praise, seek current information about governance and procedures, and observe how the facility handles emergencies, communication, and day-to-day responsibilities in real time.
The Evergreen Healthcare Center in Burkburnett, TX is a vibrant and welcoming assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community's amenities are designed to enhance the quality of life for its residents, including a beauty salon for personal grooming needs, cable or satellite TV for entertainment, and a fully furnished living space for comfort and convenience.
Transportation services are provided by the community for non-medical purposes, such as shopping or recreational outings, and transportation arrangements can also be made for medical appointments. Residents can enjoy delicious meals in the dining room with restaurant-style service, where special dietary restrictions are taken into consideration.
To promote physical well-being, there is a fitness room available for exercise activities, as well as a wellness center that provides programs tailored to mental wellness. The community also offers various leisure options such as gaming rooms, small libraries, and outdoor spaces where residents can relax and socialize.
For assistance with daily tasks, caring staff members are available 24/7 through the call system and provide support with activities of daily living such as bathing, dressing, and transfers. Medication management services are offered to ensure that residents receive their medications on time and correctly.
Residents of Evergreen Healthcare Center have access to nearby pharmacies, physicians' offices, restaurants, and places of worship within close proximity to the community. Additionally, an array of activities is organized daily by both staff members and resident volunteers to keep everyone engaged and entertained.
Overall, the Evergreen Healthcare Center provides a comfortable and supportive environment where seniors can thrive while receiving personalized care in an engaging community setting.
Evergreen Healthcare Center is located at 406 East Seventh Street, Burkburnett, TX 76354 in Wichita County, Texas
Evergreen Healthcare Center on seniors.fyi includes 4 photos including images showing landscaping, tree, fence, building, exterior, pathway, brick exterior, porch, and more.
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