Westminster Manor

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Westminster Manor

4100 Jackson Ave, Austin, TX 78731

For more information about senior living options: (844) 490-3973

3 from 4 reviews
5 stars
2
4 stars
0
3 stars
0
2 stars
0
1 stars
2

Skilled Nursing Facility

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    Overall Review

    Pros

    • pro The facility is well-kept and clean, creating a pleasant environment for residents.
    • pro The staff members appear friendly and professional, contributing to a positive impression of the community.
    • pro The community is considered a viable option for families looking for care options for their loved ones.
    • pro Visitors found the overall atmosphere of the facility to be impressive during their tours.

    Cons

    • pro The marketing manager's promise regarding the pet policy was misleading, leading to emotional distress for an elderly resident.
    • pro The management exhibited a shameful lack of ethics by going back on their word about the pet policy.
    • pro The situation forced a loving cat owner to consider surrendering one of her beloved pets, which is both horrifying and heartbreaking.
    • pro There are concerns that the community's management is "rotten to the core," indicating a serious lack of integrity in their operations.
    • pro Families should be warned about the potential for unfair treatment and broken promises within this facility.

    Review

    The reviews presented reveal a stark contrast in experiences regarding a particular community that offers housing and care for elderly individuals. One review portrays a deeply troubling situation involving a resident, while another provides an entirely positive account of the facility. The implications of these contrasting perspectives raise important questions about ethics, management practices, and the overall integrity within such communities.

    One review gives an emotional account from a concerned friend who is alarmed by the treatment of her dear friend and role model in the nonprofit world. This elderly lady recently moved into the community with her three beloved cats, which she was led to believe would not be a problem despite the facility's stated two-pet policy. During her initial tour, her friend voiced concern over this limit but received reassurance from the marketing manager that exceptions could be made—we “will look the other way.” However, after settling in for six weeks, it became apparent that the management was retracting this agreement. The distress caused by this development is palpable; not only does it threaten to tear apart a loving bond between an elderly woman and her cats but it also raises ethical questions about how promises are upheld in such communities.

    This situation reveals deeper issues within community management protocols. For many elderly individuals, pets can provide essential companionship and emotional support. The prospect of having to surrender one pet creates significant emotional turmoil for residents and raises broader concerns about how management approaches policies that directly impact their inhabitants' well-being. The reviewer’s passionate admonishment serves as both a warning to prospective families considering similar arrangements—where promises may be untrustworthy—and highlights an urgent need for institutional reforms to safeguard residents' rights.

    In stark contrast to this experience is another review describing a visitor’s impressions during their tour of the same community while searching for care options for their own loved one. This person found the facility appealing; they noted its cleanliness and upkeep along with friendly, professional staff members. Their positive impression indicates that at least on the surface level, there are qualities within this community that align with what potential residents might seek—maintained living conditions and courteous employees suggest an environment conducive to comfort.

    Nevertheless, even this favorable observation doesn’t fully assuage concerns raised by the previous review regarding ethical standards in practice versus appearances maintained on tours. It underscores an essential truth: what visitors see on structured tours may not reflect day-to-day realities faced by residents once they move in permanently. It leaves potential residents and their families grappling with uncertainties about whether all advertised policies will be honored once they sign contracts—or if exceptions will be made based on subjective assessments or individual circumstances.

    As we navigate these conflicting accounts, one thing becomes clear—the plight of vulnerable populations like seniors requires robust advocacy along with vigilant oversight concerning their treatment in long-term care environments. Both reviews illuminate different aspects of life within this particular community; one highlights systemic failures while showcasing severe repercussions tied to broken promises, whereas another presents an idealized snapshot often seen during initial visits when everything seems perfect.

    In conclusion, families seeking caring environments for their loved ones must remain cautious gleaners of information—taking note not just of surface-level satisfaction but also digging deeper into each establishment’s operational ethics and commitment to honor commitments made at first contact. These experiences serve as vital reminders that accountability must be prioritized alongside perceived quality to create truly compassionate communities suited for our cherished elders.

    Features

    Types of Care

    • Skilled Nursing Facility Skilled Nursing Facility

    Pets

    • Cats allowed Cats allowed
    • Dogs allowed Dogs allowed

    Amenities

    • Air-conditioning Air-conditioning
    • Bath tubs Bath tubs
    • Cable or satellite TV Cable or satellite TV
    • Fireplaces Fireplaces
    • Full kitchen Full kitchen
    • Garden view Garden view
    • Ground floor units Ground floor units
    • Handicap accessible Handicap accessible
    • Kitchenette Kitchenette
    • Private patio, deck, or balcony Private patio, deck, or balcony
    • Respite or short term stays offered Respite or short term stays offered
    • Wheelchair accessible showers Wheelchair accessible showers
    • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

    Care Services

    • Diabetic care Diabetic care
    • High acuity care High acuity care
    • Incontinence care Incontinence care
    • Medication management Medication management

    Dining

    • Anytime dining Anytime dining
    • Gluten-free Gluten-free
    • Guest meals Guest meals
    • International cuisine International cuisine
    • Kosher Kosher
    • Low / no sodium Low / no sodium
    • Meals provided Meals provided
    • No Sugar No Sugar
    • Organic Organic
    • Professional chef Professional chef
    • Restaurant style dining Restaurant style dining
    • Room service Room service
    • Special dining programs Special dining programs
    • Vegan Vegan
    • Vegetarian Vegetarian

    Activities

    • Art classes Art classes
    • Bible study group Bible study group
    • Catholic services Catholic services
    • Cooking classes Cooking classes
    • Devotional activities offsite Devotional activities offsite
    • Devotional activities on-site Devotional activities on-site
    • Educational speakers / life long learning Educational speakers / life long learning
    • Jewish services Jewish services
    • Other religious services Other religious services
    • Protestant services Protestant services
    • Visiting Rabbi Visiting Rabbi
    • Visiting chaplain or priest Visiting chaplain or priest

    Description

    Westminster Manor is an assisted living community located in Austin, TX. Our residents enjoy a wide range of amenities to enhance their comfort and convenience. Each apartment is equipped with bath tubs, cable or satellite TV, fireplaces, full kitchen, garden view, ground floor units, and private patio, deck, or balcony. Our community is also fully accessible for individuals with mobility challenges, offering handicap accessible units and wheelchair accessible showers. Residents can stay connected with Wi-Fi/high-speed internet available throughout the property.

    We offer exceptional care services to meet the individual needs of our residents. Our highly trained staff provides high acuity care, incontinence care, and medication management to ensure the health and well-being of our residents.

    Dining at Westminster Manor is a delightful experience with our diverse culinary options. Our professional chef prepares meals using fresh ingredients and caters to various dietary preferences including gluten-free, kosher, low/no sodium, organic, vegan, vegetarian options. Residents can enjoy restaurant-style dining in our beautiful dining room or opt for room service. We also organize special dining programs that cater to specific tastes.

    At Westminster Manor, we believe in promoting an active and engaging lifestyle for our residents through a variety of activities and religious services. Bible study groups, Catholic services, cooking classes, educational speakers/lifelong learning sessions are some of the activities offered on-site. We also provide devotional activities offsite and welcome visiting chaplains or priests from different religious backgrounds.

    Our community boasts a desirable location with numerous amenities nearby such as cafes, parks, pharmacies including 12 cafes nearby and 6 parks nearby. Additionally,hospitals , physicians' offices , places of worshp are easily accessible for our residents' convenience.

    Westminster Manor strives to provide a vibrant and inclusive environment where seniors can thrive while receiving top-notch care services within close proximity to various amenities in the heart of Austin.

    Nearby Places of Interest

    This part of Austin, Texas boasts a convenient location with various amenities nearby. Residents have access to several pharmacies, including Peoples Pharmacy and CVS Pharmacy, making it easy to fill prescriptions and access healthcare services. There are also a variety of dining options, such as Uchiko and La Mancha Tex Mex Tavern, for enjoying meals out with friends and family. For medical needs, there are reputable physicians like Austin Retina Associates and Texas Fertility Center within a short drive. Additionally, the area offers opportunities for relaxation and recreation with parks like Pease District Park and Mueller Lake Park nearby. Access to transportation via the Highland Metrorail Station is convenient for getting around the city. Overall, this part of Austin provides a mix of essential services and entertainment options suitable for senior living.

    Pharmacies

    • Peoples Pharmacy (1 miles)
    • Tarrytown Pharmacy (1 miles)
    • CVS Pharmacy (1.1 miles)
    • 38th Street Pharmacy (1.2 miles)
    • Walgreens (1.4 miles)
    • Walgreens (1.6 miles)
    • Walgreens (2.5 miles)

    Restaurants

    • Uchiko (1 miles)
    • La Mancha Tex Mex Tavern (1 miles)
    • The Brewtorium (2.4 miles)
    • Chick-Fil-A (2.4 miles)
    • Raising Cane's Chicken Fingers (2.5 miles)
    • In-N-Out Burger (2.5 miles)
    • Tacodeli (2.6 miles)

    Physicians

    • Austin Retina Associates - Main (1.1 miles)
    • Texas Fertility Center (2.1 miles)
    • Kind Clinic (2.2 miles)
    • Austin Regional Clinic (2.5 miles)
    • St. David's Medical Center (2.5 miles)
    • Dell Children’s Dermatology (3 miles)
    • Swish Dental - Mueller Family (3.3 miles)

    Cafes

    • Merit Coffee (1.2 miles)
    • Mozart's Coffee Roasters (2.2 miles)
    • Epoch Coffee (2.9 miles)
    • Better Half Coffee & Cocktails (3.1 miles)
    • Starbucks (3.2 miles)
    • Merit Coffee (3.3 miles)
    • Houndstooth Coffee (3.6 miles)

    Parks

    • Pease District Park (2.4 miles)
    • Waterloo Park (3 miles)
    • Mueller Lake Park (3.1 miles)
    • Mary Elizabeth Branch Park (3.3 miles)
    • Zilker Metropolitan Park (3.7 miles)
    • Auditorium Shores at Lady Bird Lake (3.7 miles)

    Transportation

    • Highland Metrorail Station (2.5 miles)

    Places of Worship

    • Saint Louis King of France Catholic Church & School (2.9 miles)
    • Cameron Road Church of Christ (3.4 miles)

    Hospitals

    • Strictly Pediatrics Subspecialty Center (2.9 miles)
    • Emergency Room - Dell Seton Medical Center at The University of Texas (3 miles)
    • Dell Children's Medical Center of Central Texas (3 miles)

    Theaters

    • Alamo Drafthouse Village (3.3 miles)
    • Alamo Drafthouse Cinema (4.1 miles)

    Frequently Asked Questions

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