Westminster

4100 Jackson Avenue, Austin, TX 78731

For more information about senior living options: (844) 490-3973

3.9 from 12 reviews
5 stars
7
4 stars
2
3 stars
0
2 stars
1
1 stars
2

Assisted Living Continuing Care Retirement Community(CCRC) Independent Living Memory Care Skilled Nursing Facility

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    Overall Review

    Pros

    • pro The Westminster in Austin provides a clean environment with helpful staff and genuine leadership.
    • pro Residents appreciate the lovely amenities, including multiple dining options and a range of activities such as arts and crafts, bridge, and musical performances.
    • pro Many describe the food as delicious, comparable to a four-star restaurant, particularly on the independent living side.
    • pro The community is noted for its friendly residents and upscale atmosphere, making it feel more like a luxury hotel than a retirement home.
    • pro Long-term care services are available, offering peace of mind to residents and their families about future needs.
    • pro The facility's central location near downtown Austin is convenient for both residents and visiting family members.
    • pro Residents enjoy various engaging activities that contribute to an active lifestyle within the community.
    • pro Positive feedback about the staff highlights their courteousness and attentiveness toward residents' needs.

    Cons

    • pro The environment is described as stuck-up and disrespectful, leading to feelings of unhappiness for some residents.
    • pro One resident's mother feels patronized by management and ignored when requesting more current amenities, such as Wi-Fi.
    • pro Residents express concerns over the outdated dining menu that doesn't cater to personal preferences like Thai food and sushi.
    • pro A reviewer highlights the poor quality of care in the health care center, describing caretakers as below average and noting consistent issues with medication administration and hygiene.
    • pro There's a mention of deceptive presentations regarding long-term care, leading to dissatisfaction among families regarding the level of attention their loved ones receive.

    Review

    Westminster Manor in Austin has garnered a wide range of reviews, reflecting diverse experiences and perspectives among residents and their families. For some, the facility encapsulates everything one could hope for in a senior living community—exceptional services, a vibrant atmosphere, and an engaging social life. New residents appreciate the pristine environment, attentive leadership, and genuine interest from both staff and fellow residents, which creates a sense of belonging that is difficult to find elsewhere. Many visitors noted the elegance of the buildings—certainly reminiscent of castles—with beautiful dining areas and an array of activities such as arts and crafts, bridge games, and even performances like Chopin Piano Concertos that enrich daily life.

    Dining experiences at Westminster receive high praise from many residents who laud the quality of food offered, particularly in independent living compared to assisted living. With four-star restaurant-style meals crafted by talented chefs, food becomes not just sustenance but an enjoyable part of life at Westminster. Reviews evoke images of elegant dining spaces with fine table settings that surpass typical retirement home fare. However, critical voices express concerns regarding dining options for those with specific tastes or dietary preferences; some residents mention outdated menus not catering to modern culinary desires or varied cultural cuisines.

    Moreover, visitors acknowledge the impressive array of services available to all levels of care—from independent living apartments to skilled nursing facilities—demonstrating a dedicated effort toward creating a continuum of care within the community. The availability of transportation services along with organized recreational activities enables residents to remain engaged with their surroundings while fostering personal connections through shared interests or friendships formed around hobbies such as painting or exercising in classes like Pilates.

    While many reviews highlight positive interactions with staff members across different departments—describing them as polite, friendly, and well trained—some raise red flags regarding service consistency in healthcare settings specifically within Westminster’s health center. Descriptions indicate troubling experiences where caregivers seemed overworked or inattentive to patients’ needs. Complaints surfaced about inadequate bathing routines or medication management for loved ones residing there; these discrepancies undermine trust in what ideally should be a safe environment for vulnerable seniors requiring specialized care.

    Additionally, there are critiques surrounding financial transparency during the moving process into Westminster Manor. Prospective residents expressed discomfort when asked for extensive financial information before fully committing to the community—a process perceived as intrusive rather than standard practice in similar establishments. This reluctance may deter some potential long-term inhabitants who weigh their options carefully against issues related to privacy versus necessary due diligence on behalf of facility management.

    Lastly, while many family members visiting loved ones felt relieved knowing they were cared for daily by professional staff members within luxury accommodations often likened more closely to upscale hotels rather than traditional retirement homes—the maintenance and upkeep standards noted do not remain uniformly high across all sections of property management that some reports highlighted minor aspects needing attention or improvement from time-to-time. Ultimately, Westminster Manor offers layered experiences shaped by overall satisfaction juxtaposed alongside pointed criticisms regarding healthcare service execution that necessitate ongoing improvements tailored towards constituent expectations amid evolving senior lifestyle dynamics.

    Features

    Housing

    • 56 resident community capacity 56 resident community capacity

    Types of Care

    • Assisted Living Assisted Living
    • Continuing Care Retirement Community(CCRC) Continuing Care Retirement Community(CCRC)
    • Independent Living Independent Living
    • Memory Care Memory Care
    • Skilled Nursing Facility Skilled Nursing Facility

    Amenities

    • Air-conditioning Air-conditioning
    • Beauty salon Beauty salon
    • Cable or satellite TV Cable or satellite TV
    • Computer center Computer center
    • Dining room Dining room
    • Fitness room Fitness room
    • Fully furnished Fully furnished
    • Gaming room Gaming room
    • Garden Garden
    • Housekeeping services Housekeeping services
    • Kitchenette Kitchenette
    • Move-in coordination Move-in coordination
    • Outdoor space Outdoor space
    • Private bathrooms Private bathrooms
    • Restaurant-style dining Restaurant-style dining
    • Small library Small library
    • Telephone Telephone
    • Wellness center Wellness center
    • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

    Transportation

    • Community operated transportation Community operated transportation
    • Transportation arrangement Transportation arrangement

    Care Services

    • 24-hour call system 24-hour call system
    • 24-hour supervision 24-hour supervision
    • Activities of daily living assistance Activities of daily living assistance
    • Assistance with bathing Assistance with bathing
    • Assistance with dressing Assistance with dressing
    • Assistance with transfers Assistance with transfers
    • Coordination with health care providers Coordination with health care providers
    • Diabetes diet Diabetes diet
    • Hospice waiver Hospice waiver
    • Meal preparation and service Meal preparation and service
    • Medication management Medication management
    • Mental wellness program Mental wellness program
    • Special dietary restrictions Special dietary restrictions
    • Transportation arrangement (medical) Transportation arrangement (medical)
    • Transportation to doctors appointments Transportation to doctors appointments

    Dining

    • Diabetes diet Diabetes diet
    • Special dietary restrictions Special dietary restrictions

    Activities

    • Community-sponsored activities Community-sponsored activities
    • Concierge services Concierge services
    • Fitness programs Fitness programs
    • Planned day trips Planned day trips
    • Resident-run activities Resident-run activities
    • Scheduled daily activities Scheduled daily activities

    Description

    Westminster in Austin, TX is a vibrant and inclusive assisted living community offering a variety of care services to meet the individual needs and preferences of its residents. As a Continuing Care Retirement Community (CCRC), Westminster provides different levels of care including Independent Living, Memory Care, Skilled Nursing Facility, and 24-hour supervision.

    Residents at Westminster can enjoy numerous amenities for their comfort and convenience. They can maintain their personal grooming at the beauty salon or relax in front of their favorite TV shows with cable or satellite TV in their private rooms. Community-operated transportation is available for residents' ease of access to nearby destinations, while the computer center ensures that they stay connected with loved ones through Wi-Fi/high-speed internet.

    Delicious meals are served restaurant-style in the dining room where residents can savor their food while socializing with fellow community members. For those who prefer to cook on their own, kitchens equipped with kitchenettes are provided. The fully furnished accommodations offer a cozy space for residents to call their own, complete with private bathrooms for added privacy.

    Engaging activities are an integral part of life at Westminster. Residents can choose from a wide range of options such as fitness programs, scheduled daily activities, planned day trips, and resident-run activities to keep themselves physically active and mentally stimulated. The concierge service is available to cater to any additional needs or requests.

    Located in close proximity to several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals, and transportation options makes it easy for residents to access essential services and enjoy recreational opportunities within the local community.

    With its comprehensive care services, top-notch amenities, enriching activities program and convenient location near various amenities and attractions in Austin,TX; Westminster provides a fulfilling and comfortable assisted living experience for seniors seeking an active retirement lifestyle combined with exceptional care options when needed.

    Nearby Places of Interest

    Pharmacies

    • Peoples Pharmacy (1 miles)
    • Tarrytown Pharmacy (1 miles)
    • CVS Pharmacy (1.1 miles)
    • 38th Street Pharmacy (1.2 miles)
    • Walgreens (1.4 miles)
    • Walgreens (1.6 miles)
    • Walgreens (2.5 miles)

    Restaurants

    • Uchiko (1 miles)
    • La Mancha Tex Mex Tavern (1 miles)
    • The Brewtorium (2.4 miles)
    • Chick-Fil-A (2.4 miles)
    • Raising Cane's Chicken Fingers (2.5 miles)
    • In-N-Out Burger (2.5 miles)
    • Tacodeli (2.6 miles)

    Physicians

    • Austin Retina Associates - Main (1.1 miles)
    • Texas Fertility Center (2.1 miles)
    • Kind Clinic (2.2 miles)
    • Austin Regional Clinic (2.5 miles)
    • St. David's Medical Center (2.5 miles)
    • Dell Children’s Dermatology (3 miles)
    • Swish Dental - Mueller Family (3.3 miles)

    Cafes

    • Merit Coffee (1.2 miles)
    • Mozart's Coffee Roasters (2.2 miles)
    • Epoch Coffee (2.9 miles)
    • Better Half Coffee & Cocktails (3.1 miles)
    • Starbucks (3.2 miles)
    • Merit Coffee (3.3 miles)
    • Houndstooth Coffee (3.6 miles)

    Parks

    • Pease District Park (2.4 miles)
    • Waterloo Park (3 miles)
    • Mueller Lake Park (3.1 miles)
    • Mary Elizabeth Branch Park (3.3 miles)
    • Zilker Metropolitan Park (3.7 miles)
    • Auditorium Shores at Lady Bird Lake (3.7 miles)

    Transportation

    • Highland Metrorail Station (2.5 miles)

    Places of Worship

    • Saint Louis King of France Catholic Church & School (2.9 miles)
    • Cameron Road Church of Christ (3.4 miles)

    Hospitals

    • Strictly Pediatrics Subspecialty Center (2.9 miles)
    • Emergency Room - Dell Seton Medical Center at The University of Texas (3 miles)
    • Dell Children's Medical Center of Central Texas (3 miles)

    Theaters

    • Alamo Drafthouse Village (3.3 miles)
    • Alamo Drafthouse Cinema (4.1 miles)

    Frequently Asked Questions

    Where is Westminster?
    Does Westminster provide care for residents with dementia or Alzheimer's disease?

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