2122 Park Bend Drive, Austin, TX 78758
For more information about senior living options: (844) 490-3973
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Pascha is a true gem. The staff, medical teams, and kitchen crew were astounding. They took really good care of my mother and she said it was a really good staff that was nothing but the best. Very nice facility that is clean, well kept, and has an amazing and friendly staff. Park Bend is the best around. The admin staff is knowledgeable, and helpful. They do an awesome job with the residents. The director of Rehab was very supportive when we were visiting and answered all the questions we had.
The facility is subpar. The administrative team tells families what they want to hear and doesn't follow through with requests. It is not recommended to send a loved one there for skilled rehab if recovering from a stroke and nonverbal. They do not set patients up for success for discharge or next steps to inpatient rehab. Three consecutive Sundays, the patient was left in bed and the Sunday mass was missed. They do not ensure all patients are treated fairly or kept stimulated. There is a strong warning: do not send your loved one to this facility. The staff were rude and condescending; the patient was kept in a soiled diaper for hours and received little rehabilitation. The patient fell from the bed on multiple occasions and no one notified the family. Life-saving medications were lost while at Park Bend. A PT referral was not in-network, resulting in a nearly $12k bill. Promises made at care plan meetings were not fulfilled and corporate communication was unresponsive.Park Bend Medical Center inspires a wide range of feelings among visitors and families. On one end of the spectrum, several reviewers highlight moments of genuine warmth and compassion, with specific praise for individual staff members who go above and beyond. Pascha, in particular, is repeatedly described as a true gem - someone who clearly empathizes with patients and helps families feel seen during what can be a difficult time. A number of commenters mention feeling comfortable the moment they arrived, noting that smiles, engagement, and a sense of care were present from the start. For some families, these human touches and the overall atmosphere are the things that keep them hopeful about their loved one's recovery.
Yet the experience at Park Bend is not uniform. A substantial portion of the feedback emphasizes cons and inconsistencies that make admissions and transitions challenging. Several reviews caution that the facility's quality can depend heavily on why someone is being admitted. For example, patients recovering from a stroke who are nonverbal may face serious obstacles: there are concerns that the environment does not adequately prepare families for the next steps, whether discharge to home or transfer to inpatient rehab. In these cases, the administrative team can feel responsive during a tour but less reliable once a loved one is admitted, with requests and care plans not always followed through. Some families report that care plans and daily routines were not consistently acknowledged or documented, creating a sense that important preferences were "the first time they were hearing about them."
There are repeated mentions of missed opportunities for patient engagement and spiritual support. A few reviewers describe Sundays as a moment for mass that did not materialize despite explicit requests, sometimes for multiple weeks. The sentiment here is that while the facility can demonstrate hospitality on paper or during a tour, the lived experience for a patient who is dependent on others for mobility and participation can fall short without proactive advocacy. When a patient can vocalize their needs and participate in activities, the experience tends to look much more positive, but the inconsistency remains a recurring thread for many families who feel their loved ones are not always given equal access to daily activities and social engagement.
Despite the concerns, Park Bend earns plentiful praise for its people and the care environment. Several testimonials celebrate the facility as clean, well-kept, and welcoming, with rooms and beds described as comfortable. Families frequently speak highly of the staff's knowledge, responsiveness, and willingness to answer questions. The administration and leadership are repeatedly cited as capable and caring, and the facility's social and activity programs are a source of light for residents who enjoy socializing and staying engaged. In numerous accounts, staff members - ranging from nurses and aides to kitchen teams and therapy providers - are described as compassionate, patient, and attentive, with stories of staff going out of their way to ensure residents feel respected and supported.
There are also poignant, highly positive testimonials about individual caregivers who made a meaningful difference. Names like Cathy, Audrey, Lacretia, Juice, Doss, Lisa, Kopila, Shawn, and Dr. Chou appear in grateful notes from families who felt their loved ones were treated with care and dignity. Several reviewers point to the education and experience of the rehab and therapy teams as a bright spot, noting that therapists, coordinators, and even dining and housekeeping staff contributed to a sense of normalcy and security during recovery. One writer emphasized the facility's capacity to provide round-the-clock supervision and attentive care for a relative who required close monitoring, describing it as a significant relief and a strong match for their needs.
Not all feedback is tempered by praise, and some entries serve as cautionary tales. A strikingly negative account describes a period of care that felt abusive and neglectful, with references to sedation, poor hygiene, respiratory confusion about rehabilitation, and a lack of doctor involvement. In that narrative, a loved one experienced multiple falls, persistent soiling, and a sense of being unheard or dismissed by caretakers and professionals alike. The reviewer contends that the situation deteriorated to the point of moving the patient back to the hospital and receiving a grim prognosis. This account casts a long shadow over the facility's reputation and underscores how critical timely communication, accountability, and transparency are to the patient experience.
Interwoven with both praise and concern are practical notes about logistics and costs. Several families express gratitude for the facility's cleanliness and the capability of the care team, but a separate set of comments calls out administrative and financial issues. One reviewer relays a troubling dataset: after a complicated medical event, a referral to a physical therapy service was supposedly in-network, only to discover later that the service was out of network, resulting in an unexpected and substantial bill. In addition, there are mentions of lost medications and inconsistent communication about doctor visits, painting a picture of administrative friction that can amplify anxiety during an already stressful time. Even when the clinical care is described positively, these administrative gaps can erode confidence and lead families to question overall value.
Taken as a whole, the collection of experiences at Park Bend reveals a facility capable of delivering warmth, kindness, and high-quality care in many situations, while also presenting serious red flags in others. The strongest threads of praise center on individual caregivers who demonstrate empathy, competence, and a genuine commitment to their patients, alongside a facility environment that feels clean, organized, and conducive to healing. The most persistent cautions, however, concern inconsistencies in how care plans are implemented, the reliability of administrative follow-through, and the accessibility of rehabilitation and medical oversight for certain conditions. For families navigating Park Bend, the message is clear: the people and the atmosphere can be extraordinarily reassuring, but advocates must stay vigilant - asking questions, verifying plans, and ensuring that expectations align with the actual care and financial arrangements in place.
106 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Austin-Bergstrom International (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Park Bend Sn Health Center is a premier assisted living community located in Austin, TX. With a range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle.
The community offers a variety of amenities to enhance the daily lives of residents. A beauty salon is available on-site for all their grooming needs, while cable or satellite TV ensures entertainment options are readily available. Community-operated transportation is provided for easy mobility, and a computer center allows residents to stay connected with loved ones. The dining room offers restaurant-style dining with delicious meals prepared by the staff. Additionally, there is a fitness room for those who want to stay active and a gaming room for leisure activities. The outdoor space includes a garden where residents can relax and enjoy the natural surroundings. Wi-Fi/high-speed internet ensures connectivity throughout the community.
Care services at Park Bend Sn Health Center are designed to meet the individual needs of each resident. A 24-hour call system provides peace of mind knowing assistance is always available, while 24-hour supervision ensures safety at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by caring staff members. Medication management and diabetes diets are offered to promote health and well-being. The community also has a mental wellness program dedicated to supporting the emotional needs of residents.
Residents have access to an array of dining options that cater to special dietary restrictions, ensuring everyone's culinary needs are met.
Various activities are organized within the community to keep residents engaged and entertained. Concierge services are available for personalized assistance, while fitness programs promote physical well-being. Planned day trips allow residents to explore their surroundings, while resident-run activities encourage socialization among peers.
Park Bend Sn Health Center enjoys a convenient location close to numerous amenities in Austin, TX. With cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals nearby, residents have easy access to everything they may need.
Overall, Park Bend Sn Health Center offers a comfortable and enriching assisted living experience, combining quality care services with a range of amenities and convenient location.
Park Bend Sn Health Center is located at 2122 Park Bend Drive, Austin, TX 78758 in Travis County, Texas
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