Gracy Woods II Living Center in Austin, TX
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Gracy Woods II Living Center is a nursing home community in Austin, TX.
Information last verified:
12042 Bittern Hollow, Austin, TX 78758
For more information about senior living options: (866) 208-4318
Transportation help for doctor visits comes up in reviews.
Several residents’ families describe the staff helping with trips to outside appointments, including doctor visits. The community also advertises transportation for non-medical needs and transportation to doctors appointments, aligning with what families emphasized in their stays.
Residents and families consistently mention active programming.
Reviews frequently point to an activities program that helps residents stay engaged. Multiple families highlight the activities director and scheduled events, and others specifically mention outings and transportation tied to activities. Even some residents who were less satisfied overall still reference the facility’s activities and ability to support daily life.
Communication from nurses and staff is a recurring theme.
Across reviews, families describe staff who are attentive, compassionate, and responsive to changes or needs. Several note regular check-ins and that they felt kept informed during stays, including situations involving therapy and medical follow-up. While experiences vary, the most common thread is that direct care and communication made a difficult time feel more manageable.
Some families report difficulty communicating with staff.
A few reviews mention that English was not the first language for some staff, and that this could make communication difficult at times. Other feedback contrasts this with generally attentive care, but the language issue still came up as a practical barrier for a portion of families. Residents’ needs may be met, but families flagged understanding and coordination as less smooth than they expected.
Some reviews describe staffing strain and care breakdowns.
A subset of reviews raise concerns about understaffing and delays in getting help, including mentions of difficulty obtaining assistance after call button requests. Other negative accounts describe serious problems that families felt reflected inadequate care, such as skin or infection concerns. There are also complaints about turnover and that the quality of care and supplies declined after leadership or ownership changes.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
97 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Austin-Bergstrom International (14 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesGracy Woods II Living Center is located at 12042 Bittern Hollow, Austin, TX 78758 in Travis County, Texas
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