Park Bend Health Center

Pros

• The facilities, service provided, and professionalism of the staff at Park Bend are outstanding.
• The management and staff at Park Bend truly care about the residents.
• The staff at Park Bend are friendly and conscientious, providing excellent care for the residents.
• The facility is clean, well-appointed, and cheery.
• The care at Park Bend is excellent.
• The CNA's and nurses at Park Bend work hard to provide quality care for the patients.
• Therapy and nursing departments at Park Bend are very involved in the residents' health.
• Park Bend does not smell like a typical nursing home; it smells good.

Cons

• "Unfortunately, they did not even help her get out of bed to go to the bathroom."
• "This is the worst skilled nursing facility I have ever been to. It is dirty disgusting and the staff is extremely rude."
• "The food was not tasty, there were not enough choices and it was served in the room (not in a dining room)."
• "There was little effort on the part of the staff to help my mom with exercise."
• "Administration is hard to get a hold of, rude and honestly just don't care about the patients."
• "They did not sanitize correctly, with a smell of urine in the halls and lack of hand sanitizers."

Review

Park Bend Health Center has received mixed reviews from individuals who have experienced their services firsthand. One reviewer expressed disappointment with the facility after their 98-year-old mother's extended hospital stay. Despite the facility's claim to provide Medicare rehab services, they failed to assist her in basic tasks such as getting out of bed to go to the bathroom. The staffing shortage seemed even worse when she switched to private pay, and her requests for help were consistently ignored. Frustrated with the lack of care, the family made the difficult decision to move their mother elsewhere, but they are still awaiting a refund promised by the corporate office after over three months.

Another disappointed visitor described Park Bend as "the worst skilled nursing facility" they had ever been to. They found the facility dirty and disgusting and encountered extremely rude staff members. Waiting over three hours for a cup of ice water was an unacceptable experience for them, leading them to strongly discourage others from seeking care at this facility.

In contrast, some individuals had positive experiences with Park Bend Health Center. One individual mentioned that their wife had been admitted on multiple occasions and each time received satisfactory care that led to improved physical condition upon release. They praised the outstanding facilities, services provided, and professionalism, courtesy, and friendliness of the staff.

Similarly, another reviewer shared that their mother-in-law had been a resident at Park Bend for seven years and had consistently received excellent care. Despite initial concerns about moving to a skilled nursing facility due to falling incidents, their mother-in-law ended up loving her time there because of the attention she received. She particularly enjoyed activities like physical therapy sessions and live music performances in the dining room. The friendly staff also made a positive impression on both residents and visiting family members.

While some reviews focused on specific issues or shortcomings within Park Bend Health Center, other reviewers emphasized certain positives about the facility. One reviewer appreciated how friendly and helpful everyone at the center was while another praised the dedicated efforts of the CNAs and nurses in caring for patients.

Another reviewer highlighted some areas for improvement, including cleanliness issues and a lack of sanitization measures throughout the facility. They also mentioned that some overnight employees were rude and failed to provide a welcoming atmosphere.

Overall, Park Bend Health Center received a mix of positive and negative feedback. While some praised the professionalism and care provided by the staff, others criticized the facility's cleanliness, responsiveness, and overall quality of service. These varying experiences highlight the need for potential residents and their families to thoroughly research and visit any skilled nursing facility before making a decision.

This part of Austin, Texas, offers a wide range of amenities and services that may be appealing to seniors looking for a convenient and comfortable living environment. There are reputable physicians specializing in various fields such as thyroid and endocrinology, OBGYN care, family practice, and orthopedics nearby for easy access to healthcare. Additionally, there are pharmacies like CVS and Walgreens nearby for medication needs. The area also boasts a variety of dining options ranging from fast food chains like Chick-Fil-A to upscale steakhouses like Perrys Steak House And. For leisure activities, there are several parks such as Balcones District Park and Walnut Creek Metropolitan Park, as well as cafes like Houndstooth Coffee for socializing with friends. In terms of entertainment, there are theaters like AMC Tech Ridge 10 within a short drive. Furthermore, the proximity to Seton Northwest Hospital provides peace of mind in case of medical emergencies. Overall, this part of Austin offers a mix of convenience, entertainment options, and healthcare services that may cater well to seniors looking for a vibrant community to settle down in.

Physicians

• Austin Thyroid & Endocrinology (0.1 miles)
• Sinus & Snoring Specialists (0.2 miles)
• Austin Area OBGYN (0.3 miles)
• ADC Family Practice (0.3 miles)
• National Instruments (1.5 miles)
• Community Care North Central (1.6 miles)
• Texas Orthopedics, Sports & Rehabilitation Associates (2.4 miles)

Restaurants

• Tacodeli (0.7 miles)
• Chick-Fil-A (0.7 miles)
• Perrys Steak House And (1.1 miles)
• Yard House (1.2 miles)
• Culinary Dropout (1.2 miles)
• Velvet Taco (1.3 miles)
• Lavaca Street Bar (1.4 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Walgreens (0.8 miles)
• Walgreens (1.2 miles)
• Walgreens (1.3 miles)
• Walmart Pharmacy (1.6 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.1 miles)

Parks

• Balcones District Park (1.1 miles)
• Walnut Creek Metropolitan Park (1.3 miles)
• Domain Central Park (1.4 miles)
• Domain Central Dog Park (1.5 miles)
• H-E-B Plaza (1.7 miles)
• Rattan Creek Park (4.2 miles)
• Arboretum Park (6 miles)

Cafes

• Houndstooth Coffee (1.3 miles)
• Panera Bread (1.7 miles)
• Turnstile Coffee, Beer and Spirits (2.1 miles)
• Starbucks (3.1 miles)
• Starbucks (3.5 miles)
• Starbucks (3.9 miles)
• Starbucks (4 miles)

Theaters

• AMC Tech Ridge 10 (1.9 miles)
• Pflugerville Tinseltown Cinemark Cinema (3.5 miles)
• Alamo Drafthouse Village (3.9 miles)

Hospitals

• Seton Northwest Hospital (2.5 miles)
• Reliant Rehab Central Tx (5.2 miles)

Places of Worship

• Holy Word Lutheran School (3.2 miles)
• Saint Louis King of France Catholic Church & School (4.3 miles)

Transportation

• Highland Metrorail Station (5.6 miles)