Regent at Parmer Woods

Pros

• The staff at Parmer Woods at North Austin are friendly, caring, and welcoming.
• The compassionate and personalized care provided at Parmer Woods is evident in every interaction.
• The Brookdale Parmer Lane staff is exceptional, kind, and supportive.
• Residents at Brookdale Parmer Lane receive good care in a clean environment.
• The staff at Brookdale Parmer Lane really cares about their residents and understands the needs of the aged population.
• The long-standing staff members at Brookdale Parmer Lane provide excellent care and respect to each resident on a daily basis.
• The quality of care and personal attention provided by Brookdale for over 11 years has been wonderful.
• The residents and staff at Brookdale Parmer Lane enjoy interacting with each other during programs, creating a positive atmosphere.

Cons

• The staff at Parmer Woods at North Austin had a high turnover and lacked presence when trying to find them.
• Communication with management is difficult and they are not responsive to the residents.
• The medical administrative staff at Parmer Woods at North Austin received a score of 1 for not supporting the needs of patients.
• The investigation of the facility was stopped early due to issues with email address and lack of alternative solutions.
• Concerns about the health and welfare of the residents were expressed multiple times.

Review

Parmer Woods at North Austin is a senior living facility that offers both assisted living and memory care options. While the size of the place is appreciated by some, others have raised concerns about the quality of care provided. One reviewer gave a two-star rating due to issues such as poor hygiene, staff turnover, and lack of responsiveness from management. However, they did mention that the facility organizes activities like trivia and brings in musicians.

Another reviewer praised the outdoor garden walking area and the size and layout of the rooms. They liked the activities offered but expressed disappointment with the medical administrative staff's lack of support for extra needs and delayed attention to their father's care. Furthermore, there were complaints about communication difficulties with management.

On the positive side, one reviewer mentioned being impressed by the friendliness of the staff during their visit. They observed ongoing renovations that made the facility look brighter and more up-to-date. The spacious dining room and enjoyable activities like an ice cream social and live piano music were also mentioned.

While concerns have been raised about some aspects of Parmer Woods at North Austin, other reviewers had positive experiences. They praised the caring nature of the staff and commended them for providing personalized care to each resident. One reviewer even thanked every member of the staff for taking great loving care of their parents for three years.

In contrast to some negative comments about staff turnover in previous years, one reviewer noted that there has been improvement in recent years with a stronger workforce. They highlighted how well-cared-for residents are in a clean environment. Another reviewer emphasized how helpful and understanding all staff members were, stating that this Brookdale community is superior compared to others they've encountered.

Finally, a long-term employee shared their perspective on working at Brookdale Parmer Lane for over 15 years as a resident programs coordinator. They expressed love for their job and appreciation for both residents and co-workers who create a supportive community environment where interaction during programs is enjoyable. They noted that many staff members have been with the facility for several years, consistently providing care to the residents.

In summary, reviews of Parmer Woods at North Austin (now Brookdale Parmer Lane) reflect mixed experiences. Some reviewers had concerns about various aspects of the facility, such as turnover and communication issues, while others praised the caring staff and enjoyable activities. Overall, it appears that recent improvements have positively impacted the facility, creating a welcoming atmosphere for residents to live their lives comfortably.

This part of Austin, Texas offers a variety of amenities and services that may be appealing for seniors looking to settle down in a vibrant community. With multiple pharmacies, healthcare providers, and hospitals within close proximity, residents can rest assured knowing that their medical needs can be easily met. Additionally, the abundance of parks and recreational facilities provide opportunities for outdoor activities and socialization. The numerous cafes and restaurants offer a diverse selection of dining options, while nearby theaters provide entertainment options for those looking to enjoy a movie or live performance. Access to public transportation at the Highland Metrorail Station also ensures convenient travel options for seniors looking to explore other parts of Austin or visit loved ones. Overall, this area provides a well-rounded environment with essential services and leisure activities for seniors to enjoy a comfortable and fulfilling lifestyle.

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (0.4 miles)
• Walmart Pharmacy (0.7 miles)
• Walgreens (1.7 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (1.9 miles)

Parks

• Walnut Creek Metropolitan Park (0.7 miles)
• Balcones District Park (2 miles)
• Domain Central Dog Park (2.3 miles)
• Domain Central Park (2.3 miles)
• H-E-B Plaza (2.4 miles)
• Rattan Creek Park (4.9 miles)
• Bellingham Meadows Greenbelt (6.3 miles)

Cafes

• Panera Bread (0.8 miles)
• Houndstooth Coffee (2.2 miles)
• Turnstile Coffee, Beer and Spirits (2.8 miles)
• Starbucks (3.3 miles)
• Starbucks (4.1 miles)
• Starbucks (4.2 miles)
• Starbucks (4.6 miles)

Restaurants

• In-N-Out Burger (0.8 miles)
• Chick-Fil-A (1.2 miles)
• McDonald's (1.3 miles)
• Tacodeli (1.6 miles)
• Pizza Hut (2 miles)
• Culver's (2.1 miles)
• Perrys Steak House And (2.1 miles)

Theaters

• AMC Tech Ridge 10 (0.9 miles)
• Pflugerville Tinseltown Cinemark Cinema (2.9 miles)
• Alamo Drafthouse Village (4.5 miles)

Physicians

• Austin Thyroid & Endocrinology (1 miles)
• Sinus & Snoring Specialists (1 miles)
• ADC Family Practice (1 miles)
• Austin Area OBGYN (1.1 miles)
• Community Care North Central (1.7 miles)
• National Instruments (2.4 miles)
• Texas Orthopedics, Sports & Rehabilitation Associates (3.3 miles)

Places of Worship

• Holy Word Lutheran School (2.9 miles)
• Saint Louis King of France Catholic Church & School (4.8 miles)

Hospitals

• Seton Northwest Hospital (3.4 miles)
• Reliant Rehab Central Tx (5.1 miles)

Transportation

• Highland Metrorail Station (5.9 miles)