Soddy-Daisy Health Care Center

Pros

• The staff at Soddy-Daisy Health Care Center provided good care and were very nice and helpful over the phone.
• Residents enjoyed various activities such as arts and crafts, bingo, and live music, contributing to a positive atmosphere.
• The physical therapy staff was highly praised for their effectiveness in improving residents' conditions.
• The facility appeared bright, clean, and well-kept from what some family members observed.
• Some family members expressed satisfaction with the level of care their loved ones received, noting that staff seemed caring and dedicated to the residents' well-being.
• One reviewer highlighted that they never witnessed any negative situations during their visits, indicating a consistent standard of care.
• Several comments noted the staff's enjoyment in working there, which positively influenced the residents’ experience.
• Overall, some residents reported happiness with their stay at the center, appreciating the supportive environment provided by staff members.

Cons

• The rooms are very small and cramped, and they are also very dirty.
• Residents did not receive proper bathing due to lack of hot water on several occasions.
• There were never linens available for bed changes, and residents were often found in soiled linens.
• The staff is reported to be unresponsive, with residents laying in soiled diapers for extended periods.
• Meals were served late due to being short-staffed, leading to inadequate care during mealtime.
• There was an instance of a staff member yelling at a resident, raising concerns about staff behavior.
• Some members of the staff appear to need to consider other employment options based on performance issues noted by family members.
• A refund that was due over 14 months after a relative's passing has still not been received, indicating poor business practices and communication issues.

Review

Soddy-Daisy Healthcare Center has received a mix of reviews that reflect a wide range of experiences from families and residents. On one hand, some families have expressed sincere gratitude for the care their loved ones received, highlighting the kindness of the nursing staff and the quality of physical therapy services. One review stands out in particular, where a family noted that their mother-in-law felt better than she had in years thanks to the intense physical therapy that was beyond what home healthcare could provide. They praised not only the therapists but also several nursing aides who were exceptionally kind, expressing a sense of blessing at having found such support during a challenging time.

However, not all experiences at Soddy-Daisy have been positive. Some reviews starkly contrast this sentiment by pointing out significant cleanliness issues and inadequate care. Complaints about dirty rooms were prevalent among those who reported seeing poor conditions during visits. Residents reportedly faced situations where they remained in soiled linens due to lack of prompt responses from staff members when help was needed. One reviewer mentioned that their uncle went without hot water on multiple occasions and did not receive timely bathing or linen changes — indicative of serious shortcomings in the facility's standards.

Another family shared troubling observations regarding staffing shortages impacting resident care. They noted problems with meal service timing and instances where residents felt neglected when using call buttons for assistance. The reviewer indicated that although they tried to address these concerns directly with management, improvements appeared elusive as frustrations lingered over consistent lapses in attention from staff during critical moments like meal times or restroom needs. While rehab efforts were acknowledged as generally satisfactory, there was clear concern about how atypical needs might remain unaddressed if adequate support wasn’t available.

Conversely, some individuals shared positive experiences with rehabilitation services offered at the center. For instance, one family member described their sister's experience favorably; her rehabilitation process seemed effective and supportive despite challenges posed by COVID-19 restrictions limiting visitors’ access to facilities for evaluations or assessments first-hand. In this case, appearances became noteworthy as well; an external assessment painted an uplifting picture with comments on grounds being neat and well-kept overall.

Despite these few positive impressions regarding cleanliness and care among certain residents, dissatisfaction remains notable across various accounts describing neglectful conditions experienced within shared rooms. Reviews suggested crowded living spaces contributed to discomfort while other reports emphasized interactions with some indifferent staff members who didn’t seem aligned with their roles responsibly — leading to recommendations against selecting this facility for long-term stays.

Additionally, financial issues emerged as another thread running through multiple accounts concerning administrative responsiveness after discharge incidents occurred; examples included delayed refunds following a loved one's passing which compounded feelings of frustration already present due to subpar care observed during residency periods prior—demonstrating gaps not only in operational efficiency but trustworthiness as well.

In conclusion, while Soddy-Daisy Healthcare Center has its supporters who commend specific aspects such as caring interactions from select staff members or successful rehabilitation programs offered to residents needing recovery support; critical concerns around overall cleanliness standards accompanied by insufficient staffing responsiveness cannot be overlooked either—informing potential decisions families might face seeking appropriate placements for their loved ones now or into future scenarios necessitating additional oversight through compassionate caregiving environments vital within any healthcare setting aimed at fostering dignity amongst vulnerable populations entrusted under its roof.

This part of Soddy Daisy, Tennessee, offers a variety of amenities and services that cater to the needs of seniors looking for a comfortable and convenient living environment. With several restaurants such as Hardee's, Taco Bell, and Harbor Lights Marina nearby, residents can enjoy a range of dining options without having to travel far. Additionally, there are reputable physicians' offices like Erlanger Soddy Daisy Family Health Center and Chattanooga Primary Care in close proximity for medical care. Pharmacies such as Walgreens and CVS Pharmacy are also conveniently located for medication needs. For spiritual fulfillment, there are churches like Holy Spirit Catholic Church and Oak Street Baptist Church in the area. Parks like Canyons at Falling Water Playground provide opportunities for outdoor recreation and relaxation. In case of emergencies, hospitals like Memorial Health Care System and Erlanger Hospital are easily accessible. Overall, this part of Soddy Daisy offers a well-rounded community with essential services for seniors seeking a peaceful and convenient living arrangement.

Restaurants

• Hardee's (1.3 miles)
• Taco Bell (1.5 miles)
• Harbor Lights Marina (3.5 miles)
• Steve's Landing (3.8 miles)
• Sonic Drive-In (5.7 miles)
• Chick-Fil-A (6.9 miles)
• Zaxby's (7.9 miles)

Physicians

• Erlanger Soddy Daisy Family (1.3 miles)
• Chattanooga Primary Care (7.8 miles)
• Team Orthopaedics (7.8 miles)
• Galen North Pediatrics (7.8 miles)
• Chattanooga Allergy Clinic (7.9 miles)
• Center for Plastic & Reconstructive Surgery (8.3 miles)
• Chattanooga Imaging Hixson (8.4 miles)

Pharmacies

• Walgreens (1.4 miles)
• CVS Pharmacy (7.5 miles)
• Walgreens (7.6 miles)
• CVS Pharmacy (8.4 miles)
• Access Family Pharmacy (9.5 miles)
• Access Pharmacy (9.5 miles)
• Access Medical Equipment (9.5 miles)

Places of Worship

• Holy Spirit Catholic Church (2.3 miles)
• Soddy Church of God Church Office (3.9 miles)
• Oak Street Baptist Church (4 miles)
• St Jude Catholic Church (9.6 miles)
• Signal Mountain Bible Church (10.8 miles)
• Stuart Heights Baptist Church (11 miles)
• Signal Crest United Methodist Church (11.7 miles)

Parks

• Canyons at Falling Water Playground (6.1 miles)
• Booker T Washington State Park (8.7 miles)
• Red Bank Dog Park (12.5 miles)
• Imagination Station (13.3 miles)

Hospitals

• Memorial Health Care System (8.2 miles)
• Memorial Hospital (10.2 miles)
• Erlanger Hospital (13.1 miles)

Cafes

• Starbucks (11.9 miles)
• Starbucks (12.7 miles)
• Starbucks (13.4 miles)

Transportation

• Mills Hide and Fur (13 miles)
• CHA employee lot (13.6 miles)