Life Care Center Of Ooltewah

Pros

• The staff at Life Care Center of Ooltewah is described as very professional and helpful, with several residents expressing appreciation for the attentive care received.
• The facility is noted for its cleanliness and well-maintained environment, contributing to a pleasant experience for residents and their families.
• Residents enjoy a variety of social activities, such as movie nights, bingo, and organized events that keep them engaged.
• Many reviewers highlight the spacious rooms and beautiful amenities within the facility, enhancing the overall living experience.
• One resident specifically expressed gratitude towards CNAs and activity staff, recognizing their efforts in helping maintain focus and restoration during recovery.
• Overall satisfaction with meal quality was noted by many residents who found the food to be good or very good.

Cons

• The husband’s room looked unkempt and appeared never to be mopped, with medication frequently found on the floor.
• There was significant weight loss observed during the husband's stay, and he did not meet any of the requested goals.
• Discharges were communicated only four days out of five, indicating poor communication or planning.
• A staff member contracted COVID-19 while he was there, and no extra precautions were taken to ensure resident safety.
• There were no visible activities for residents, suggesting a lack of engagement or recreational options.
• Nighttime support in the facility was nearly nonexistent, leading to an unsettling atmosphere reminiscent of a horror movie.
• The food served at the facility was described as inedible, contributing to substantial weight loss.
• The presence of aggressive pets created an unsafe environment during nighttime visits.
• Despite some compliments about daytime staff, there were concerns regarding understaffing at night and long wait times for assistance.
• Although one nurse was noted as "hateful," it contrasted sharply with the otherwise positive experiences reported by others about the staff.

Review

Life Care Center of Ooltewah has elicited a diverse range of responses from residents and their families, reflecting both positive experiences and notable concerns. Several reviewers have painted a picture of a facility that boasts modern amenities, including spacious rooms and appealing outdoor grounds. The cleanliness of the facility was highlighted by multiple visitors who described it as well-kept, devoid of unpleasant odors that can sometimes plague healthcare settings. However, some reviews also detailed distressing experiences regarding the upkeep of individual rooms and common areas, indicating inconsistencies in maintenance standards.

One significant theme throughout these reviews is the issue of staffing levels. While some spoke highly of day staff—particularly Certified Nursing Assistants (CNAs)—noting their effectiveness and training, several pointed out that night shifts appeared to be understaffed. This led to longer wait times for assistance during nighttime hours, as one reviewer noted an astonishing delay of over an hour for help with an IV issue. The overwhelming sentiment was that while many staff members were caring and professional during the day, the reduced support at night created anxiety among residents and their families.

The quality of food served at Life Care Center drew mixed reactions; while certain residents appreciated the variety offered in meals, others criticized it as being unpalatable or not aligned with personal tastes—especially for those with traditional dietary preferences. A review from a Russian family noted difficulties accommodating specific cultural foods, indicating the need for more tailored meal options to cater to a diverse resident population. Despite these complaints about food quality and variety, there were instances where respondents praised timely meal delivery and overall preparation quality.

When it came to rehabilitation services, many attendees expressed satisfaction with physical therapy and occupational therapy provided at Ooltewah. One reviewer mentioned how helpful the staff was in assisting their mother regain mobility after her hospital stay, leading to significant improvements in her condition during her time at the facility. However, these positive accounts were contrasted by critiques regarding unmet expectations related to treatment promises made upon admission.

Activities for residents seemed to exist but were reportedly lackluster in visibility or engagement opportunities according to some reviewers. One individual remarked on not having witnessed a single activity being held during visits despite there being a calendar filled with planned events like bingo night or movie screenings. This could suggest either poor communication regarding scheduled activities or a lack of participation from residents themselves.

Amidst all this feedback lies appreciation for specific staff members who stood out positively amid the rest; mentions include commendations for CNAs Tory and Claudia who helped keep morale high among patients during trying times. These personal anecdotes highlight how individual caregivers can make significant differences in patient experiences even when broader issues persist within facility operations.

Ultimately, Life Care Center of Ooltewah appears to offer a mixed bag of experiences characterized by commendable care alongside operational challenges that warrant attention from management teams aiming for higher standards across all shifts and departments therein. Families seeking skilled nursing care should evaluate not just amenities but also weigh staffing dynamics—day versus night—as part of their decision-making process when selecting appropriate care for loved ones.

Cafes

• Starbucks (0.3 miles)
• Starbucks (6.1 miles)
• Panera Bread (6.8 miles)
• Lola Beans Coffee (7.3 miles)
• Starbucks (7.6 miles)

Restaurants

• Panda Express (0.3 miles)
• Chick-Fil-A (0.3 miles)
• Local Goat - New American Restaurant Ooltewah (0.4 miles)
• McDonald's (0.4 miles)
• Sonic Drive-In (0.7 miles)
• Drake's Chattanooga (5.6 miles)
• Ruth's Chris Steak House (5.9 miles)

Physicians

• Klinner Medical Center (0.4 miles)
• Erlanger Ooltewah Family (1.9 miles)
• Erlanger at Volkswagen Drive (4.1 miles)
• Parkridge Valley Adult & Senior Campus (5 miles)
• Advanced Surgical Concepts (5.7 miles)
• Chattanooga Bariatrics (5.8 miles)
• Vincent A Viscomi MD (5.8 miles)

Pharmacies

• Walmart Photo Center (0.6 miles)
• Walgreens (5.9 miles)
• Designer Drugs (6.7 miles)
• CVS Pharmacy (6.7 miles)
• Moore & King Pharmacy (7.2 miles)
• Walgreens (7.2 miles)
• ""Walmart Stores"" (7.5 miles)

Parks

• Imagination Station (2.1 miles)
• Booker T Washington State Park (6.5 miles)
• East Brainerd Heritage Park (7.3 miles)

Hospitals

• Atrium Imaging Center (6.6 miles)
• Cleveland Imaging (7.1 miles)

Theaters

• Regal Hamilton Place (6.9 miles)

Places of Worship

• Christ United Methodist Church (7.1 miles)
• Ridgedale Baptist Church (7.4 miles)
• New Covenant Fellowship Church (9.5 miles)

Transportation

• CHA employee lot (8.2 miles)