Summit Home

Pros

• Anna is a great help in moving tenants into their apartments.
• Anna is a Protector of Tenants and Master of the Rent Arts.
• Jewel Summit Pointe is an amazing, quiet community with excellent amenities.
• The staff are consistently pleasant and helpful.
• Josh and Hannah are wonderful and helpful in the front office.
• Maintenance does a great job keeping the property looking good and quickly completing work orders.
• Hunter is incredibly helpful and welcoming, making tenants feel at home.
• The gym is well-equipped and the pool area is gorgeous.
• Rene is doing a great job as the new manager.
• The community features resident events with food trucks several times a month, enhancing the experience.

Cons

• A reviewer criticized a price discrepancy, noting the base rent for the same apartment changed online from what was discussed, with no effort to honor the earlier price.
• A reviewer described a scheduling mishap where another visitor was shown the unit at the appointment time, forcing them to wait.
• A reviewer called the stairwell sign design illogical and lacking wisdom.
• A reviewer claimed there was trash everywhere on the property.
• A reviewer stated they wouldn't waste time listing every problem, implying widespread issues.
• The legend described rent increases of 18% with no reason as a terrifying threat.

Review

Jewel Summit Pointe is described by residents and visitors as a strikingly new and well-maintained community in Chattanooga, Tennessee, where a sense of quiet luxury meets responsive, friendly service. Review after review emphasizes a fresh, modern property with beautiful landscaping, clean and spacious interiors, and an overall atmosphere that makes it easy to feel at home from the moment you arrive. Several tenants highlight the calm, kid- and pet-friendly vibe, noting that the property remains peaceful even as it hosts regular resident events and social activities, including food trucks a few times a month. The combination of pristine common areas, a well-equipped gym, gorgeous pool spaces, and thoughtfully designed kitchens has left many residents singing this property's praises after even short stays or tours.

A central thread in these accounts is the character and competence of the onsite team, especially Anna. She is repeatedly described as patient, knowledgeable, and unfailingly helpful, often guiding prospective renters to the unit that best fits their needs and answering questions with clear, timely communication. One playful piece of lore doubles as a tribute: Anna is celebrated in a legend-like narrative that casts her as a guardian against rent and lease pain, wielding "Rent Kung Fu" to protect tenants from hidden fees and unfair charges. While the tale blends myth with reality, the underlying message is consistent across reviews: Anna is a steady, reassuring presence who makes the move-in process feel smooth and secure. Other staff members - Kimberly, Hunter, Hannah, Josh, Lanora, and Jeff Hubbard among them - are repeatedly praised for their warmth, responsiveness, and competence, with many tenants noting that maintenance requests are addressed quickly and the front office staff go the extra mile to ensure residents feel welcomed.

Maintenance and operations are repeatedly praised for efficiency and reliability. Several reviews highlight same-day or prompt handling of work orders, with residents expressing appreciation for the upkeep of both the interior units and the property's common areas. The property's amenities receive frequent applause as well: the gym is described as well-equipped, the pool area as especially inviting, and the overall environment as quiet and conducive to comfortable, everyday living. A new-property glow is often mentioned - this is a newer complex, and while a handful of tenants acknowledge minor glitches typical of a newly opened community, most praise the way staff and maintenance teams address issues and keep common spaces in pristine condition.

Yet the reviews also reflect the varied realities of leasing, including a few imperfect moments. One reviewer recounts a scheduling hiccup where an appointment time was not honored when another visitor arrived at the same time; the process caused frustration, though the staff followed up to reschedule and make things right. Another account describes a discrepancy between quoted pricing and the price shown online, with frustration over a change in base rent after initial discussions and paperwork. While this review ended with a mixed rating, it's balanced by other experiences that emphasize transparent, fair pricing and staff readiness to help tenants explore options. These mixed notes remind readers that even highly regarded properties can experience occasional miscommunications, but they also underscore the importance of proactive, patient staff who work to resolve issues.

Beyond the transactional aspects of leasing, residents frequently celebrate the sense of community and the attention to detail that makes living at Jewel Summit Pointe feel special. People point to the property's design features - the gray doors and trim, the spacious kitchens, and the general aesthetic that blends modern styling with practical layouts - as reasons they love their homes. They also note the ongoing efforts of property leadership to maintain a high standard of care and to welcome new renters into a supportive, friendly environment. An editorial aside notes that Josh and Hannah, long-time front-office fixtures, may no longer be at the property, with Rene stepping in as the new manager and continuing to uphold the level of service that residents have come to expect.

In sum, the collection of experiences paints a portrait of Jewel Summit Pointe as a vibrant, well-kept, and customer-focused community. Tenants consistently sing praise of Anna and the broader staff for making move-ins smooth, addressing maintenance quickly, and creating a welcoming atmosphere that feels almost effortless to settle into. The property's amenities, aesthetics, and quiet, well-maintained grounds contribute to a high-quality living environment, enhanced further by resident events and a sense of shared pride among those who call it home. For many, the lease here has become not just a contract but a lasting sense of security, comfort, and community - an experience many are keen to recommend to friends and family seeking a welcoming place to live. And as one review cheekily closes with the idea that a tenants' lease is "safe under her watch," the broader sentiment is clear: Jewel Summit Pointe is seen by its residents as a place where good people, good service, and good design come together to create a truly livable home.

This part of Ooltewah, Tennessee is a vibrant and convenient area with various amenities within close proximity. The community offers access to several physicians, hospitals, pharmacies, and cafes for your convenience. Additionally, there are parks nearby such as Imagination Station and East Brainerd Heritage Park where you can enjoy nature and outdoor activities. For dining options, there is a range of restaurants including Chick-Fil-A, Panda Express, and Ruth's Chris Steak House. In terms of entertainment, there is Regal Hamilton Place theater within a short distance. Places of worship like Ridgedale Baptist Church and Christ United Methodist Church are also easily accessible for spiritual needs. Overall, this area offers a mix of medical services, recreational opportunities, dining choices, and spiritual support making it a desirable location for senior living in Ooltewah.

Physicians

• Erlanger at Volkswagen Drive (1.5 miles)
• Erlanger Ooltewah Family (2.1 miles)
• Parkridge Valley Adult & Senior Campus (2.2 miles)
• Klinner Medical Center (2.8 miles)
• Advanced Surgical Concepts (3 miles)
• Chattanooga Bariatrics (3.1 miles)
• Vincent A Viscomi MD (3.1 miles)

Parks

• Imagination Station (2.2 miles)
• East Brainerd Heritage Park (4.8 miles)
• Booker T Washington State Park (4.8 miles)

Restaurants

• Chick-Fil-A (2.6 miles)
• Panda Express (2.7 miles)
• Local Goat - New American Restaurant Ooltewah (2.7 miles)
• McDonald's (2.8 miles)
• Drake's Chattanooga (2.9 miles)
• Sonic Drive-In (2.9 miles)
• Ruth's Chris Steak House (3.1 miles)

Cafes

• Starbucks (2.7 miles)
• Starbucks (3.3 miles)
• Panera Bread (4.1 miles)
• Lola Beans Coffee (4.9 miles)
• Starbucks (5.1 miles)
• Starbucks (7.2 miles)

Pharmacies

• Walmart Photo Center (2.7 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.9 miles)
• Designer Drugs (4 miles)
• Moore & King Pharmacy (4.5 miles)
• Walgreens (5 miles)
• ""Walmart Stores"" (5 miles)

Hospitals

• Atrium Imaging Center (3.9 miles)
• Cleveland Imaging (4.4 miles)

Theaters

• Regal Hamilton Place (4.1 miles)

Places of Worship

• Ridgedale Baptist Church (4.6 miles)
• Christ United Methodist Church (4.8 miles)
• New Covenant Fellowship Church (6.7 miles)

Transportation

• CHA employee lot (5.5 miles)