Will Cummings Apartments in Chattanooga, TN

Pros

• The staff at Standifer Place genuinely care for residents and communicate well with families.
• Care across all levels - from assisted living to rehab - is professional and compassionate, with residents' health and comfort prioritized.
• The facility is clean, homey, and welcoming, with attentive staff and good dining.
• Families note that the staff are kind, respectful, and treat residents like family.
• The activities program is engaging, offering a variety of enjoyable options such as jewelry-making, bingo, and Bible study.
• Leadership and management are praised for supporting staff and maintaining high-quality care.
• Therapists and nurses are effective and encouraging, helping residents progress and feel safe.
• Staff provide thorough updates and daily communication, keeping families well informed.
• The overall environment is described as safe, caring, and supportive, making Standifer Place a strong choice for rehab or long-term care.

Cons

• The facility is described as incompetent, uncaring, and a completely disorganized mess.
• Several reviews allege neglect by staff, resulting in serious harm (bed sores, infections) and even death.
• It is claimed that residents are not fed adequately and do not receive needed rehabilitation.
• The meals are portrayed as horrible or inappropriate for medical needs.
• Cleanliness and sanitation are criticized, with dirty rooms and foul odors noted.
• Poor communication with families and a lack of responsive care are repeatedly cited.
• There are accusations of theft by staff and financial exploitation of residents.
• Some reviewers call for the facility to be shut down or condemned.

Review

This community is best suited for families seeking an active rehabilitation track alongside a warm, home-like atmosphere where staff interactions can feel personal and ongoing, provided there is vigilant oversight from family members or a designated advocate. It favors those who want robust therapy services and meaningful daily activities as part of a continuum of care, rather than a sterile, hands-off setting. If safety record consistency, spotless cleanliness, and unwavering 24/7 coverage are non-negotiables, alternatives should be considered.

On the plus side, the strongest draws are the rehab and therapy programs, the evident dedication of many frontline staff, and a culture that can feel like family when functioning well. Residents frequently have access to comprehensive therapy, and families report timely communication about care plans and changes. The campus environment, active programming, and the willingness of some nurses, CNAs, and therapists to go the extra mile create moments of real reassurance and progress for those who respond to that hands-on approach.

However, the volume and severity of negative experiences across reviews cannot be dismissed. Several families recount episodes of neglect, missed meals, wounds or infections arising from inadequate care, and inconsistent supervision - especially at night. Cleanliness and sanitation concerns recur, with rooms and common areas sometimes described as dirty or poorly maintained. Medication delays or mismanagement, inappropriate or delayed responses to calls, and even allegations of theft or financial improprieties appear in a substantial portion of feedback. The throughline is a facility capable of great compassion, but also one where lapses in care have had devastating consequences for residents and families.

Those pros can meaningfully offset the cons for a measured, engaged family. When staff are attentive and care plans are well coordinated among nurses, therapists, social workers, and activity staff, residents make tangible gains and report a sense of being listened to and treated with respect. The personal touch - routine updates, involvement in care planning, and a culture of activity - has repeatedly uplifted morale and helped people stay motivated during rehab. For families who stay informed and involved, the positive impact of a strong therapy team and warm interactions becomes a credible counterweight to the more troubling reports.

To make a sound decision, prospective residents and their families should insist on concrete, current data and repeated access. Tour unannounced and observe night shifts in action; ask for the nurse-to-patient ratio on the wings most likely to house a loved one; request to speak with current residents and their families about everyday experiences. Review recent quality and safety metrics, ask for examples of care plans and how progress is tracked, and verify medication management procedures. Clarify housekeeping standards, dining quality, and how emergencies or rapid changes in condition are handled. A transparent administrator and a responsive care team are essential before placing trust here.

In the end, Standifer Place offers real potential for rehab and social engagement, but its suitability hinges on a clear, proactive oversight regime and a willingness to address quality gaps as they arise. For families who cannot tolerate significant variability in care, or who require consistently flawless safety and cleanliness, exploring alternatives is prudent. For those prepared to supervise closely, advocate vigorously for detailed care-planning, and lean into the strong therapy culture, this community can still be a viable option - provided the path is walked with vigilance, clear expectations, and a concrete plan for ongoing communication.

Physicians

• Parkridge Valley Adult & Senior Campus (0.7 miles)
• Erlanger at Volkswagen Drive (0.9 miles)
• Advanced Surgical Concepts (1.5 miles)
• Chattanooga Bariatrics (1.5 miles)
• Vincent A Viscomi MD (1.5 miles)
• Chattanooga Primary Care (1.8 miles)
• Center For Family Medicine By Physicians Care (2.4 miles)

Restaurants

• Drake's Chattanooga (1.3 miles)
• Ruth's Chris Steak House (1.6 miles)
• Zaxby's (1.6 miles)
• Arby's (1.6 miles)
• Krystal (1.7 miles)
• Forbidden City Restaurant (1.7 miles)
• Panda Express (1.8 miles)

Pharmacies

• Walgreens (1.6 miles)
• CVS Pharmacy (2.4 miles)
• Designer Drugs (2.5 miles)
• Moore & King Pharmacy (3 miles)
• ""Walmart Stores"" (3.7 miles)
• Walgreens (3.9 miles)
• Walmart Photo Center (4.2 miles)

Cafes

• Starbucks (1.8 miles)
• Panera Bread (2.6 miles)
• Lola Beans Coffee (3.7 miles)
• Starbucks (3.8 miles)
• Starbucks (4.2 miles)
• Starbucks (5.7 miles)

Hospitals

• Atrium Imaging Center (2.3 miles)
• Cleveland Imaging (3 miles)

Theaters

• Regal Hamilton Place (2.5 miles)

Places of Worship

• Ridgedale Baptist Church (3 miles)
• Christ United Methodist Church (3.8 miles)
• New Covenant Fellowship Church (5.2 miles)

Parks

• Imagination Station (3.5 miles)
• East Brainerd Heritage Park (3.5 miles)
• Booker T Washington State Park (4.4 miles)

Transportation

• CHA employee lot (3.9 miles)