The Lantern At Morning Pointe Chattanooga

Pros

• The staff at The Lantern at Morning Pointe is described as very friendly, caring, and professional, genuinely looking out for the residents.
• The facility is well-maintained, clean, and feels bright and open, creating a welcoming atmosphere.
• Residents enjoy a variety of activities that cater to their interests and keep them active and social.
• Many families feel grateful for the care their loved ones receive, appreciating the home-like environment of the facility.
• The accommodations are praised as upscale with nice amenities, large closets, and beautiful courtyards.
• Families express happiness with their decision to choose The Lantern for their loved ones' care, noting it has become a true home for them.

Cons

• The Lantern was unprepared and lacked communication when a family member passed away, showing minimal concern for the residents' well-being.
• Staff members were reportedly too focused on preparing for an anniversary celebration to provide adequate care and attention.
• There appeared to be cleanliness issues in the facility, with reports of trash being mishandled and inappropriate behavior by other residents.
• Some reviewers expressed that the staff seemed understaffed and overworked, leading to concerns about proper resident care.
• A recurring theme was dissatisfaction with high staff turnover, contributing to a negative perception of stability within the facility.

Review

The Lantern at Morning Pointe has elicited a spectrum of experiences from families who have placed their loved ones in this assisted living facility. While some reviews shine a light on the positive aspects of care and accommodation, others reveal deeply concerning incidents that reflect poorly on the establishment’s management and staff. This article aims to encapsulate both sides, highlighting the nuanced reality faced by residents and their families.

Tragedy struck for one family who placed their grandmother at The Lantern, only for her to pass away within 24 hours of admission after suffering a fall that resulted in severe injuries, including a broken hip and major brain bleed. The family expressed deep frustration with the lack of communication from the staff following her passing; they noted that employees were preoccupied with preparing for an anniversary celebration, neglecting to check on patients' statuses or offer condolences. This review painted a grim picture of the facility's priorities, as incident reports indicated an atmosphere where cleanliness and resident dignity were compromised—evident from descriptions of discarded Coke cans and unsanitary conditions in her room after she had died.

Conversely, there are numerous accounts praising The Lantern at Morning Pointe for offering compassionate care and a welcoming environment. Family members shared how well the staff cared for their relatives, keeping them active and engaged through various social activities. One reviewer specifically highlighted Stephanie Glass as being instrumental in providing excellent support during her family's transition into assisted living. Residents have benefitted from attributes such as cleanliness, brightness of the facility, professional interactions with staff members, and overall attentiveness to individual needs.

While many reviews celebrate the warm atmosphere akin to that of home rather than a temporary institution, concerns about staffing levels have surfaced repeatedly. Users expressed that although they appreciated the quality of care received by residents, they felt there was often inadequate staffing on hand to manage all responsibilities effectively. As families conveyed their satisfaction with day-to-day operations, they worried about times when assistance seemed just out of reach due to understaffing; this lingering issue reflects potential risks in ensuring timely care.

Despite some negative experiences connected to specific circumstances surrounding resident care—particularly in light of serious incidents like falls—the general sentiment among several families remains optimistic. Many emphasized how content residents appear at The Lantern at Morning Pointe due to attentive staff who genuinely seem invested in improving their quality of life through daily activities and engagement opportunities tailored for different age groups.

Moreover, reviewers frequently remarked upon the aesthetically pleasing nature of the facilities themselves: bright interiors filled with warmth complemented by spacious apartments featuring modern amenities—including large closets and inviting bathrooms—were pointed out as notable highlights. Families mentioned feeling secure knowing their loved ones reside in well-maintained surroundings designed not just for health purposes but also comfort.

Overall, while there are significant criticisms regarding communication lapses during critical moments associated with resident care—and some troubling aspects related to sanitation practices—the foundation built at The Lantern at Morning Pointe seems rooted largely in fostering community spirit alongside supportive services aimed at enriching residents’ lives. Continuous improvement efforts addressing staffing challenges may ultimately enhance such experiences across all fronts and aid in bridging any gaps between operational deficiencies previously reported by affected families seeking proper eldercare solutions.

This area of Chattanooga, Tennessee offers a variety of amenities suitable for senior living. With several physicians and healthcare facilities within close proximity, residents have access to quality medical care. Additionally, there are various dining options ranging from fast food to upscale restaurants, providing a diverse culinary experience. Pharmacies are conveniently located nearby for easy access to medications and prescriptions. For leisure activities, there are cafes for socializing and enjoying coffee, as well as theaters for entertainment. Nearby parks offer opportunities for outdoor recreation and relaxation. Various places of worship are also present in the area for spiritual needs. Overall, this part of Chattanooga provides a convenient and well-rounded environment for seniors looking to settle down in a vibrant community.

Physicians

• Advanced Surgical Concepts (0.3 miles)
• Chattanooga Bariatrics (0.6 miles)
• Vincent A Viscomi MD (0.6 miles)
• Southeastern Retina Associates (1.2 miles)
• Southeast Eye Specialists (1.2 miles)
• Chattanooga Primary Care (1.2 miles)
• Parkridge Valley Adult & Senior Campus (1.2 miles)

Restaurants

• Panda Express (0.6 miles)
• Zaxby's (0.7 miles)
• Miller's Ale House (0.7 miles)
• Forbidden City Restaurant (0.7 miles)
• Drake's Chattanooga (0.7 miles)
• Ruth's Chris Steak House (0.7 miles)
• Arby's (0.8 miles)

Pharmacies

• Walgreens (0.6 miles)
• Designer Drugs (1.1 miles)
• Moore & King Pharmacy (1.6 miles)
• CVS Pharmacy (1.6 miles)
• ""Walmart Stores"" (2.2 miles)
• Walgreens (2.5 miles)
• Food City #214 (4.5 miles)

Cafes

• Starbucks (0.9 miles)
• Panera Bread (1.2 miles)
• Starbucks (2.2 miles)
• Lola Beans Coffee (2.2 miles)
• Starbucks (4.5 miles)
• Starbucks (4.6 miles)

Hospitals

• Atrium Imaging Center (1 miles)
• Cleveland Imaging (1.5 miles)
• Galen of Tennessee (5.1 miles)

Theaters

• Regal Hamilton Place (1.4 miles)

Parks

• East Brainerd Heritage Park (1.9 miles)
• Imagination Station (4.3 miles)

Places of Worship

• Ridgedale Baptist Church (2 miles)
• Christ United Methodist Church (2.3 miles)
• New Covenant Fellowship Church (4.5 miles)

Transportation

• CHA employee lot (3.2 miles)