Senior Helpers - Chattanooga, TN

Pros

• Senior Helpers' office staff and caregivers are excellent, and their monthly RN services are outstanding.
• Jim is a great helper.
• They are definitely recommendable for anyone needing caregiver support.
• Senior Helpers Chattanooga rocks; the team cares for families like their own.
• The level of care is top-tier and consistently high.
• The caregivers make clients feel safe and cared for, treating their families as their own.
• Sheila is wonderful and makes patients feel safe driving home after procedures.
• Kenesha demonstrates professionalism and goes the extra mile to meet needs.
• Mia and Ireland provide exceptional support to both clients and caregivers.
• The organization is outstanding, with supportive management and opportunities for growth, including CNA classes.

Review

Across the numerous testimonials, Senior Helpers stands out as a deeply trusted partner in care, with a consistent thread of appreciation for the office staff, the caregivers, and the monthly RN services that keep families supported. The feedback highlights a dependable backbone - the people who answer calls, arrange schedules, and coordinate care - that makes a real difference in daily life for clients and their loved ones. The sense that care is organized, accessible, and attentive runs through every story, painting a picture of a service that shows up when it's needed most.

Many reviewers express heartfelt gratitude and a genuine sense of relief that they found Senior Helpers. They openly declare their love for the organization and affirm that they cannot imagine navigating caregiving without this team. There's a clear emphasis on reliability and readiness: when help is needed, these are the people you turn to. One caregiver even singles out Jim as a standout, underscoring that word-of-mouth trust can begin with a single memorable interaction. The consistent refrain is that Senior Helpers is not just a service, but a dependable lifeline for families seeking peace of mind.

Personal connections matter in these experiences. One reviewer details a caregiver named Sheila who provided support after a medical procedure, noting that she made the client feel safe and at ease during a ride home. The appreciation goes beyond mere task completion to the emotional comfort that accompanies good caregiving. This sentiment is complemented by a nod to Kenesha for professionalism and an "extra step" to meet needs, illustrating how staff-level attentiveness translates into tangible benefits for families and individuals alike.

The Chattanooga office is repeatedly celebrated as a hub of reliability and warmth. Words like "amazing," "rocks," and "different from all the rest" capture a sense of pride in the local team's culture. Caregivers and families describe the agency as one that genuinely treats your loved ones like family, with caregivers who show up consistently and give care that feels personal and heartfelt. The message is that Senior Helpers isn't simply performing tasks; it's delivering compassionate, dependable care that aligns with each family's unique needs.

Beyond the day-to-day care, the agency earns high marks for the level of care delivered to seniors in the community. Reviewers emphasize top-tier service, with strong endorsements and recommendations to others who are seeking caregiving support. The overall tone conveys confidence in the agency's ability to maintain high standards, reassure families, and sustain positive outcomes for clients with varying needs and conditions.

From the perspective of those who work there, Senior Helpers is also a wonderful place to be employed. One caregiver describes it as the best place to work or receive services, praising the staff - especially Mia and Ireland - for their accommodations, teamwork, and willingness to go the extra mile for both clients and fellow caregivers. The training is described as thorough and helpful, with mentors like Mia guiding new staff through the onboarding process and ensuring everyone feels prepared. The sense of being supported by a responsive leadership team translates into better experiences for clients as well.

Management and scheduling receive frequent commendation. A reviewer who joined the company in October 2023 highlights management's dedication to families and their commitment to supporting caregivers, noting how scheduling and problem-solving efforts make the job easier and more reliable. The consistency of leadership's care for both clients and employees comes through as a defining attribute, along with a continual push to improve care through new approaches and ongoing professional development.

Other comments emphasize the warmth and accessibility of the office staff, with compliments paid to the kindness and knowledge that Mia demonstrates in coordinating patient care. The sentiment is that the office is not a distant administrator but a responsive team that actively supports caregivers and clients alike. The overall impression is one of a positive, collaborative environment where communication is clear and care plans are carried out with competence and empathy.

The cultural atmosphere of Senior Helpers comes through strongly in several testimonies: a sense of family, openness, and genuine care. A reviewer describes the team as a second family, welcoming them with open arms and making them feel valued. This sense of belonging appears to empower caregivers to perform at their best and fosters a collaborative dynamic where everyone involved in a client's care feels respected and supported.

Finally, the collective voice emphasizes a commitment to professional growth and advanced opportunities. The organization is praised for offering CNA classes to employees, signaling investment in career development and better care outcomes for clients. Caregivers and family members alike highlight the high level of trust and the genuine dedication of staff who communicate, coordinate warm transfers, and ensure caregivers have the tools they need to succeed. Names like Shatara, Stacia, Brianna, Sheila, Sandra, and Mia as supervisor surface repeatedly as standouts within a network that clearly values and recognizes its people.

In sum, the reviews present a portrait of Senior Helpers as a caring, reliable, community-centered organization that excels in both client-facing care and internal support. The Chattanooga team, in particular, emerges as a beacon of dependable service, with caregivers who are compassionate, professional, and committed to going the extra mile. The combination of strong office leadership, thorough training, opportunities for growth, and a deeply supportive work culture collectively contributes to an experience that families and caregivers alike describe as outstanding, uplifting, and deeply reassuring.

Cafes

• Panera Bread (0.7 miles)
• Starbucks (1.2 miles)
• Starbucks (1.5 miles)
• Lola Beans Coffee (1.5 miles)
• Starbucks (4 miles)
• Starbucks (4.1 miles)

Restaurants

• McDonald's (0.7 miles)
• Chick-Fil-A (0.8 miles)
• Abuelo's Mexican Restaurant (0.8 miles)
• Jason's Deli (0.8 miles)
• Miller's Ale House (0.9 miles)
• Panda Express (0.9 miles)
• Forbidden City Restaurant (1 miles)

Hospitals

• Atrium Imaging Center (0.8 miles)
• Cleveland Imaging (0.9 miles)
• Galen of Tennessee (4.5 miles)

Pharmacies

• Designer Drugs (0.8 miles)
• Moore & King Pharmacy (1.1 miles)
• Walgreens (1.1 miles)
• ""Walmart Stores"" (1.4 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (1.9 miles)
• Food City #214 (3.8 miles)

Physicians

• Saint Jospeh Clinic (0.8 miles)
• East Brainerd Internal Medicine (0.9 miles)
• Drs. Kapperman, White, and McGarvey (0.9 miles)
• Dr Gandhi & DrDoshi (0.9 miles)
• The Allergy And Asthma Group (0.9 miles)
• Advanced Surgical Concepts (0.9 miles)
• The Allergy & Asthma Group of Galen (0.9 miles)

Parks

• East Brainerd Heritage Park (1.2 miles)

Theaters

• Regal Hamilton Place (1.3 miles)

Places of Worship

• Christ United Methodist Church (1.7 miles)
• Ridgedale Baptist Church (1.8 miles)
• New Covenant Fellowship Church (4.3 miles)

Transportation

• CHA employee lot (3.1 miles)