100 Elmhurst Drive, Oak Ridge, TN 37830
For more information about senior living options: (844) 490-3973
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Diversicare Oak Ridge is described as a home away from home, with staff who are amazing and very dedicated. The staff are caring and take good care of the patients. Diversicare of Oak Ridge is an awesome place; the staff are caring and attentive. Owen the therapist treated Steve as if he were the only patient, cheering him on through recovery. Beverly's welcoming, relaxed attitude soothed concerns and she promptly addressed Steve's needs. Mari Terrell was immediately available for questions and moved mountains to ensure they were taken care of. The CNAs, LPNs, therapy staff, and administrative staff are described as friendly and above-and-beyond helpful. The check-in process is quick, and families feel confident leaving their loved ones there. The facility is very clean. Therapists Jess and Scottie were praised for their excellent care. The care at Diversicare Oak Ridge is described as excellent with genuine concern. Some reviewers strongly recommend Diversicare of Oak Ridge for its care.
The CNA/Nurse responses to the call button take hours. The food is served cold and without condiments. The staff are minimal, leading to delayed responses. The nursing staff is arrogant and disrespectful, dismissive of patients. The facility is described as the absolute worst place for skilled nursing. The care staff are rude, lack compassion, and are condescending. The facility has neglectful practices that have led to serious health issues and even death. Residents are not cleaned up after vomiting or meals, and showers can be delayed for over a week. Medications and treatments are missed or delayed, including antibiotics and oxygen. The care quality declined after staff changes, indicating under-staffing and poor care. The environment is unhygienic and smells, indicating poor cleanliness.Diversicare Oak Ridge elicits a wide range of impressions from residents and family members, with experiences that span from deeply positive to alarmingly negative. Several reviewers praise the facility for its rehabilitation and therapy services, while others raise serious concerns about staffing, safety, and daily care. The result is a complex picture in which the quality of care seems to vary considerably, sometimes within the same facility and even across different visits or shifts.
On the brighter side, a number of reviews highlight strong outcomes in physical therapy and overall rehabilitation. Multiple commenters describe a "top notch" or very capable therapy program, with therapists who are attentive, encouraging, and effective in helping patients regain strength after surgery or illness. Specific staff members receive frequent commendations for their professionalism and bedside manner. Dianna, Beverly, and Owen are named repeatedly as particularly supportive during intake, recovery, and discharge planning. The discharge team, with Mari Terrell at the helm, is praised for coordinating transitions with care and answering questions promptly. A number of families feel reassured by the warmth and welcoming atmosphere at the facility, and several reviews emphasize that the facility is clean, well-organized, and staffed by people who genuinely seem to care when they are accessible.
However, the overall sentiment among several reviewers is that Diversicare Oak Ridge can feel under-resourced and under-staffed, which many say translates into slower responses and gaps in daily care. Critics describe delays in responding to call buttons, with some patients waiting for assistance for extended periods. Food is another frequent point of complaint, with reports of meals being served cold, lacking condiments or options, and not always aligned with patients' preferences or dietary needs. These operational friction points contribute to a sense that, even when individuals are receiving good care from some team members, the facility's staffing levels and workflow can undermine the experience for residents and families.
A substantial portion of the negative feedback centers on serious safety and quality-of-care concerns. Several reviewers allege that patients experienced neglect or medication and treatment lapses, including missed doses, insufficient monitoring, or delayed assessments that could have had serious consequences. One account describes a patient with an infection related to withheld liquids during dialysis, culminating in an emergency department visit; others recount oxygen levels dropping, spiking concerns about overall patient monitoring, and feelings that staff response was dismissive or lacking empathy. There are also painful narratives of patient deterioration, decreased mobility or comfort due to perceived rough handling, and accusations that staff did not adequately respond to or document critical health changes. In the most severe cases, reviewers attribute patient deaths to failures in care, though these are singular and highly inflammatory claims that reflect the intensity of the personal grief and fear expressed by families.
The tone in several reviews shifts again when families have had positive, even outstanding experiences. Some commenters describe a different facet of the facility - an engaged team that communicates clearly, makes families feel involved, and delivers compassionate, attentive care. In these voices, the check-in process is smooth, staff consistently go above and beyond to meet needs, and the patient and family feel safe and supported. A common thread in these positive entries is gratitude for ongoing communication, a sense of teamwork among CNAs, LPNs, therapists, doctors, and front desk staff, and a perception that the facility can be an encouraging, almost home-like environment when staffing is adequate and the right people are in place.
Another recurring theme is change over time. Some reviewers who have been connected with Diversicare Oak Ridge for years note a shift from solid, long-tenured staff to newer personnel, and they characterize this shift as a contributing factor to declines in consistency and quality of care. They describe a "before and after" contrast where familiar faces and established routines gave way to a more transient staff presence, with accompanying worries about continuity of care and familiarity with individual residents' needs. This sense of turnover correlates with concerns about slower updates, less personalized attention, and families feeling compelled to watch closely to ensure their loved ones receive appropriate care.
Taken together, these reviews paint a portrait of a facility that can be excellent for rehabilitation and compassionate care when the right staff are present and engaged, yet can present serious risks and frustrations when staffing is stretched or certain systems fail. Families considering Diversicare Oak Ridge are likely to encounter a mix of experiences, depending on the day, the staff on duty, and the specific care needs of the resident. Prospective residents and their loved ones may want to ask pointed questions about staffing levels on the shifts their loved one will use, the facility's approach to medication administration and timely clinical reviews, the meals program and dining flexibility, and the steps the administration takes to ensure consistent, high-quality care across all departments. Regular, proactive communication with the facility, and perhaps checking state ombudsman or licensing records, could help families gauge whether Diversicare Oak Ridge is the right fit for their particular situation.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
McGhee-Tyson (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Briarcliff Health Care Center in Oak Ridge, TN is a premier assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community is fully furnished and features spacious private bathrooms for each resident.
Residents can enjoy various recreational activities in the gaming room, fitness room, and small library. They can also relax and socialize in the outdoor space and garden. For beauty needs, there is a beauty salon on-site to keep residents looking their best.
Meals are served restaurant-style in the dining room with special dietary restrictions accommodated. There is also a kitchenette available for residents who prefer to prepare their own meals.
Transportation arrangements are made for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination services are provided to ensure a smooth transition for new residents.
Care services include 24-hour call system and supervision, assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is available to ensure residents receive their medications on time. A mental wellness program is offered to support the emotional wellbeing of residents.
The community is conveniently located near two cafes, several parks, pharmacies, physicians, restaurants, and places of worship. Scheduled daily activities as well as planned day trips provide opportunities for residents to engage in socialization and entertainment.
With its array of amenities and care services, Briarcliff Health Care Center offers a comfortable and supportive environment for seniors in need of assisted living services in Oak Ridge, TN.
Briarcliff Health Care Center is located at 100 Elmhurst Drive, Oak Ridge, TN 37830 in Roane County, Tennessee
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