Information last verified:
100 Elmhurst Drive, Oak Ridge, TN 37830
For more information about senior living options: (844) 490-3973
Diversicare Oak Ridge is described as a home away from home with amazing, dedicated staff. The facility offers top-notch physical and occupational therapy. The staff are caring, compassionate, and go above and beyond for residents. The rehab department is excellent and helps residents get back home. The team at Diversicare cares about patients, residents, and staff, creating a welcoming, family-like atmosphere. The admissions team is knowledgeable and helps ease families’ anxiety. The facility is very clean and well-maintained. Many reviewers would highly recommend Diversicare of Oak Ridge to others.
The responses to call buttons are delayed for hours by the CNA/nurse staff. The food is served cold and with no condiments or choices. It is described as the absolute worst place for skilled nursing. The nursing staff is arrogant, disrespectful, and condescending. They are dismissive of anything the patients try to say. Patients’ oxygen levels and blood pressure can drop due to neglect. Doses of antibiotics were missed, allowing infections to worsen. They were rude and rough with patients and showed a lack of empathy. They left a patient lying on the floor for over an hour and in excrement for long periods. They delayed basic care like showers for a patient for over a week. They failed to provide proper wound care and follow-up communications; paperwork was not followed. The facility environment smelled dirty and seemed neglected.This community is best suited for seniors who need skilled rehabilitation and place a premium on a warm, home-like environment and strong therapy services. The rehabilitation department stands out, with therapists who help patients regain function and move toward returning home. The facility tends to be clean, and families frequently describe the atmosphere as welcoming, with front-desk and therapy staff noted for approachable, supportive care. For short-term rehab after surgery or a serious illness, Briarcliff can deliver tangible progress when therapy remains the central focus and staffing holds up. For ongoing medical nursing care, however, the assessment shifts toward whether daily oversight and reliable med administration are consistently strong.
People who may want to consider alternatives include those who require steady, reliable nursing attention, timely medication administration, and consistently responsive call-button service. Several reviews cite delayed responses to calls, medication lapses, and perceptions of neglect or poor bedside manner among some staff. Food quality and meal variety are also frequent concerns. Families with loved ones who have complex medical needs, higher infection risk, or a reliance on continuous, 24/7 nursing oversight should cautiously weigh Briarcliff against facilities with stronger, steadier staffing and tighter quality controls. Long-term residents who depend on consistent nursing presence may find more stability elsewhere.
Pros that stand out include the top-tier physical therapy favored by many families. Therapy staff are described as knowledgeable, encouraging, and capable of driving progress toward discharge. The environment is tidy and home-like, with discharge coordination that smooths transitions and reduces anxiety for families navigating rehab. Front-desk staff and ancillary teams frequently earn praise for their approachable, supportive demeanor, contributing to a positive first impression and ongoing reassurance during a stay. When the rehab team is aligned and adequately resourced, families report clearer communication and a smoother path to home.
Cons that temper those strengths are concentrated in staffing and consistency of care. The most persistent red flag is understaffing, which translates into slow call-button responses and incomplete or delayed care tasks. Several accounts describe rude or indifferent bedside interactions and inconsistent medication administration, with some voices alleging outright neglect. Food quality is another frequent point of contention, with meals described as cold or unappealing and options limited. Management turnover and communication gaps appear across reviews, undermining daily reliability and trust. These issues manifest as days-long delays, missed showers, and conflicting care directions, eroding daily safety and confidence.
How the positives stack against the negatives is context-dependent. For rehab-centric goals, Briarcliff’s strong therapy program and clean, welcoming environment can yield real gains, particularly when therapy intensity and discharge planning are well coordinated. The facility’s capacity to align therapy, occupational services, and discharge planning can offset staffing gaps if daily coverage remains adequate and call buttons are promptly answered. Yet the overarching risk remains: if medical oversight, timely pain control, or consistent med administration falters, the rehab advantages may be outweighed by safety concerns. In short, the strongest rehab outcomes do not fully neutralize the risk of inconsistent nursing care; families must weigh the likelihood of steady nursing attention against the potential for meaningful rehabilitation gains.
Bottom-line guidance: Briarcliff is a viable option for short-term rehab and for families who can verify that current shift staffing matches the resident’s needs. Prospective families should demand transparency on nurse-to-patient ratios, med-pass schedules, and the therapy calendar, and should request to meet the rehab director and discharge planner. A trial visit to observe call-button response times and dining service can reveal how staffing realities play out day to day. Those needing robust 24/7 nursing oversight, predictable medication administration, and consistently high-quality meals should compare Briarcliff with other local facilities before committing. In the right situation, Briarcliff can deliver meaningful recovery and a compassionate environment; in the wrong one, the risks outweigh the potential benefits.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
McGhee-Tyson (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Briarcliff Health Care Center in Oak Ridge, TN is a premier assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community is fully furnished and features spacious private bathrooms for each resident.
Residents can enjoy various recreational activities in the gaming room, fitness room, and small library. They can also relax and socialize in the outdoor space and garden. For beauty needs, there is a beauty salon on-site to keep residents looking their best.
Meals are served restaurant-style in the dining room with special dietary restrictions accommodated. There is also a kitchenette available for residents who prefer to prepare their own meals.
Transportation arrangements are made for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination services are provided to ensure a smooth transition for new residents.
Care services include 24-hour call system and supervision, assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is available to ensure residents receive their medications on time. A mental wellness program is offered to support the emotional wellbeing of residents.
The community is conveniently located near two cafes, several parks, pharmacies, physicians, restaurants, and places of worship. Scheduled daily activities as well as planned day trips provide opportunities for residents to engage in socialization and entertainment.
With its array of amenities and care services, Briarcliff Health Care Center offers a comfortable and supportive environment for seniors in need of assisted living services in Oak Ridge, TN.
Briarcliff Health Care Center is located at 100 Elmhurst Drive, Oak Ridge, TN 37830 in Roane County, Tennessee
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