Senator Ben Atchley State Veterans' Home

Pros

• The facility is kept clean and well-maintained, providing a pleasant environment for residents.
• The staff at the home are described as caring and professional, going above and beyond in their duties.
• Residents appreciate the quality of food served, with positive comments about meals from those with dietary restrictions.
• The home offers engaging daily events and activities to keep residents involved and entertained.
• Family members felt confident in the high quality of care provided, leading to positive experiences for their loved ones.
• The facility has appealing landscaping and practical design that creates a welcoming atmosphere.
• Special celebrations and activities, such as birthday parties with live music, contribute to a vibrant community spirit.

Cons

• They don’t have enough staff, leading to many residents needing assistance getting out of bed and laying in bed all day.
• Most residents who need help with feeding do not receive adequate assistance due to the staff being too busy.
• One resident experienced neglect, resulting in hospitalization and an inability to recover.
• There was a significant wait time for bathroom assistance, indicating a lack of timely care.
• Some patients were not heard due to closed doors, suggesting oversight and reduced attention to those needing help.
• A visitor noted an overall lack of caring at the facility, especially for patients who required more support.
• Another reviewer described mistreatment at the facility, implying that less vocal residents received inferior care compared to those who could advocate for themselves.

Review

The Senator Ben Atchley State Veterans' Home has received a mix of reviews from families who have entrusted their loved ones’ care to the facility. While some families report positive experiences, others raise concerns about the level of staffing and attention their relatives receive. The stark contrast in opinions can be attributed to individual circumstances, specific caregiving experiences, and expectations regarding care for residents with varying needs.

On one hand, there are several glowing testimonials praising the facility’s high standards of cleanliness and food quality. For instance, one reviewer shared their experience with a father suffering from dementia who had resided at the home for five years. They highlighted how well he was kept—clean and well-fed—and expressed satisfaction with the staff's ability to manage his challenging behavior despite his condition. This review emphasized that while all assisted living facilities are costly, Senator Ben Atchley's pricing was competitive within Knoxville, especially considering that essential items like diapers were included in the fees. Many appreciated that the home offered engaging activities prior to COVID-19, such as field trips and church services on-site, fostering engagement among residents.

Conversely, some reviewers voiced serious complaints regarding staff shortages and inadequate assistance for those needing help with basic necessities. One family reported observing many residents lying in bed throughout the day due to a lack of available personnel to provide assistance getting up or eating meals. They stressed the importance of thoroughly checking on care standards before choosing this facility for loved ones, suggesting that potential clients evaluate whether their family members will receive the attention they deserve.

Another perspective comes from a family whose mother suffered from neglect during her stay at the home following a stroke. Despite having family members present most of the time, they learned too late about lapses in care when she had to be hospitalized due to perceived neglect. They indicated that while some caregivers were clearly overworked yet caring, it was vital for family members to advocate relentlessly for their relatives' needs by reviewing care charts and asking pointed questions about treatments.

In stark contrast to these negative experiences are testimonies from families who described Senator Ben Atchley as a model facility where nursing staff displayed professionalism and competence. One review enthusiastically noted engagement initiatives like daily events designed to keep residents involved and active within their community. Newcomers were welcomed warmly; for example, when one man moved in on his birthday, he enjoyed live music and an ice cream social—events designed not only for fun but also aimed at enhancing community spirit among residents.

Some families commented positively on both the physical layout of the home as well as its ambiance, noting that it feels pleasantly practical rather than ostentatious. Reviews reflected admiration towards both landscaping efforts around the premises and tidiness throughout communal areas such as dining rooms—all factors which contributed positively towards making families feel comfortable leaving their loved ones in such settings.

Ultimately, as diverse as these reviews are regarding Senator Ben Atchley State Veterans' Home’s care quality and atmosphere—from praise focused on overall cleanliness and engagement opportunities to serious safety concerns centered around staffing levels—the common thread remains: individuals researching any assisted living facility must delve deeply into firsthand accounts while trusting gut feelings during visits. Such diligence can help ensure veterans receive not only adequate medical assistance but also compassionate support tailored specifically to their unique needs.

Restaurants

• Orange Hat Brewing (1.1 miles)
• Salsarita's Fresh Cantina (1.4 miles)
• Double Dogs (1.5 miles)
• Sonic Drive-In (1.7 miles)
• Firehouse Subs (1.9 miles)
• Zaxby's (2 miles)
• Corner 16 (2.3 miles)

Places of Worship

• Faith Promise Church (1.5 miles)
• Grace Baptist Church (4 miles)
• Cedar Springs Presbyterian Church (5.3 miles)
• Fellowship Church Knoxville (5.5 miles)
• Concord United Methodist Church (5.7 miles)
• Faith Promise Church (5.8 miles)

Physicians

• Summit Medical Center (2 miles)
• Primary Care Of Tennessee (3.6 miles)
• Westside Gastrointestinal Specialists (4.3 miles)
• Summit Medical Center (4.4 miles)
• East Tennessee Cardiovascular Surgery Group PC (4.6 miles)
• Allergy & Asthma Affiliates (4.7 miles)
• KPA School & Behavior Clinic (4.7 miles)

Cafes

• Nick & J's Cafe (2.4 miles)
• Hey Bear Cafe (3.9 miles)
• Starbucks (4.4 miles)
• Starbucks (4.7 miles)
• Starbucks (4.7 miles)
• Honeybee Coffee (5.2 miles)
• Panera Bread (6.2 miles)

Pharmacies

• Ingles (2.8 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (3.5 miles)
• Mac's Pharmacy (4.5 miles)
• Mac's LTC Solutions (4.5 miles)
• Heartland Apothecary (4.8 miles)
• Heartland Infusion (4.9 miles)

Parks

• PetSafe Park (4 miles)
• Campbell Station Park (5.8 miles)
• Milt Dickens Park (6.4 miles)

Theaters

• Regal Pinnacle ScreenX, 4DX, IMAX & RPX (4.9 miles)

Hospitals

• Covenant Health (4.9 miles)
• Turkey Creek Medical Center, Labor And Delivery (5 miles)