Senator Ben Atchley State Veterans' Home in Knoxville, TN

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Senator Ben Atchley State Veterans' Home in Knoxville, TN

One Veterans Way, Knoxville, TN 37931

For more information about senior living options: (844) 490-3973

4.4 from 75 reviews
5 stars
60
4 stars
3
3 stars
1
2 stars
5
1 stars
6

Skilled Nursing Facility

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    Overall Review of Senator Ben Atchley State Veterans' Home

    Pros

    • pro The staff were very professional and caring, both medical and administrative.
    • pro The facility earns strong recommendations from visitors and families.
    • pro The residents appear happy, well cared for, and treated with respect.
    • pro The building is clean, well maintained, and welcoming.
    • pro CNAs are wonderful, with individual personalities that suit the residents.
    • pro The care teams consistently go above and beyond for the veterans.
    • pro Activities and events keep residents engaged in a warm, home-like environment.
    • pro Denise at the front desk is helpful, polite, and responsive.

    Cons

    • pro One reviewer stated that after the call button was pushed, the nurse turned it off and the CNA never arrived.
    • pro Another reviewer complained there isn't enough staff, with many residents needing help getting out of bed and some left in bed all day without adequate feeding assistance.
    • pro A family member's neglect led to hospitalization, indicating a lack of proper care.
    • pro A reviewer claimed the facility is not VA-affiliated and described it as a scam that misrepresents VA benefits.
    • pro A reviewer reported long waits for bathroom assistance, sometimes up to an hour and a half, due to staff shortages.
    • pro A reviewer noted the cost is too high and highlighted a long waitlist to enter.
    • pro A reviewer alleged some LPNs are lazy and there for a paycheck, while CNAs are the ones providing most of the care.

    Review

    This community is best suited for veterans and their families who want a hands-on, respectful 24/7 care environment with a strong sense of camaraderie. Ben Atchley State Veterans' Home in Knoxville delivers a veterans-forward atmosphere where residents live among peers who share a common service background, and where daily life centers on reliable staffing, clean surroundings, and an active schedule of meals, events, and wellness services. The facility earns high marks for professionalism and warmth from the care team, and the overall operational tone is clearly veteran-centric rather than generic long-term care. For families prioritizing dignity, routine, and a well-run campus, this home stands out as a top option.

    Alternatives matter for two groups: those who cannot access this home's veteran-specific services or who are price-sensitive, and those who require more intensive medical oversight from facilities with different funding structures. Several reviewers question the true nature of VA support here and note that this is not a VA-owned or VA-funded facility, with costs that can be substantial even relative to similar local options. Prospective residents who are concerned about strict cost controls, or who need guaranteed vacancy without waiting, may want to compare other private geriatric facilities or VA-designated nursing homes that align more clearly with official veteran benefits. Also consider facilities with fewer shifts of staff to reduce busier-day delays.

    The strongest asset is the staff's combination of professionalism and compassion. Across multiple wings, caregivers are described as attentive, respectful, and genuinely engaged with residents, and families consistently note that care teams know the veterans they serve. Cleanliness, home-like rooms, palatable meals, and a calendar of activities keep residents engaged and comfortable. The culture of respect and the sense of belonging among fellow veterans add measurable value, translating into better mood and calmer days for many residents. The administration is praised for accessible leadership and responsive problem-solving when concerns arise. These strengths help offset less-favorable elements - such as occasional staffing gaps and delayed responses on busy shifts - by delivering reliable daily routines and relationships that become part of the resident's life story.

    Yet caution is warranted where staffing patterns falter. Some reviews point to understaffing and moments where nurse or aide response times lag, especially when call lights go unanswered or when workloads become heavy. A few families report episodes of neglect that led to hospital visits, emphasizing the importance of ongoing vigilance and explicit care planning. Costs can be a hurdle, with long waiting lists and questions about the true coverage of veteran benefits. The facility's non-VA status and how benefits are applied can be confusing, and several observers urge thorough questioning about what is covered and what isn't before committing. These factors do not negate quality care, but they do shape the decision for families with tighter budgets or higher risk tolerance.

    Practical diligence during tours can avert surprises. Prospective residents should request to observe multiple shifts, speak with direct caregivers, and review care plans and recent charts. If possible, meet the DON and wing managers to gauge responsiveness and how concerns are escalated. Check unit-by-unit performance, especially where dementia or mobility needs are concentrated, and ask for recent therapy outcomes and family references. The facility's strongest praise - cleanliness, meaningful activities, and the staff's evident investment in veterans' well-being - should be weighed against any reports of overwork or gaps in timely assistance. Because several reviewers emphasize a robust, veteran-centered community, tours should include time to assess whether the resident's personal rhythm aligns with the home's routines and pace.

    For veterans who prize a respectful, engaged community and can manage the cost and potential staffing variability, Senator Ben Atchley State Veterans' Home is a compelling choice. It demonstrates what strong, veteran-focused care looks like in practice: professional staff, clean facilities, therapy and activities that honor service, and a culture that treats residents with dignity. The decision hinges on balancing the high-quality daily life and the risk of occasional staffing gaps or higher-than-average costs. Families should plan exhaustive visits, verify funding details, and talk frankly about expectations with admissions and unit leaders. When alignment occurs on care philosophy, goals, and budget, this home often proves to be not just a care facility but a true community for those who have served.

    Features

    Housing

    • 140 resident community capacity 140 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • McGhee-Tyson (14 miles away) McGhee-Tyson (14 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Welcome to the Senator Ben Atchley State Veterans' Home in Knoxville, TN, a vibrant assisted living community designed to provide comfort, care, and camaraderie for our honored veterans. Nestled in a serene environment, our facility offers an array of amenities that promote a fulfilling lifestyle while ensuring residents receive the support they need.

    Our well-appointed accommodations come fully furnished and include private bathrooms and kitchenettes for added convenience. Residents can enjoy a variety of engaging activities in our gaming room, fitness room, or while relaxing in our beautifully landscaped outdoor spaces and gardens. For those who appreciate socializing over delicious meals, we provide restaurant-style dining with options that cater to special dietary restrictions.

    Health and wellness are prioritized at Senator Ben Atchley State Veterans' Home, highlighted by our 24-hour supervision and call system. Our dedicated staff is trained to assist residents with daily living activities, including bathing, dressing, and transfers, as well as medication management tailored to individual needs. We also offer specialized programs focusing on mental wellness and diabetes management.

    A wealth of activities awaits residents, from fitness programs and scheduled daily events to planned day trips organized by our concierge services. With easy access to community resources such as nearby parks, cafes, restaurants, pharmacies, hospitals, theaters, places of worship, and recreational areas, there's always something happening just around the corner.

    With features like Wi-Fi/high-speed internet access throughout the facility and a computer center at their disposal, residents can stay connected with family or pursue personal interests. Additionally, housekeeping services ensure that living spaces remain tidy while offering move-in coordination for new arrivals.

    At Senator Ben Atchley State Veterans' Home in Knoxville , we honor your service by creating a nurturing environment where you can thrive socially and live confidently each day!

    Nearby Places of Interest

    Restaurants

    • Orange Hat Brewing (1.1 miles)
    • Salsarita's Fresh Cantina (1.4 miles)
    • Double Dogs (1.5 miles)
    • Sonic Drive-In (1.7 miles)
    • Firehouse Subs (1.9 miles)
    • Zaxby's (2 miles)
    • Corner 16 (2.3 miles)

    Places of Worship

    • Faith Promise Church (1.5 miles)
    • Grace Baptist Church (4 miles)
    • Cedar Springs Presbyterian Church (5.3 miles)
    • Fellowship Church Knoxville (5.5 miles)
    • Concord United Methodist Church (5.7 miles)
    • Faith Promise Church (5.8 miles)

    Physicians

    • Summit Medical Center (2 miles)
    • Primary Care Of Tennessee (3.6 miles)
    • Westside Gastrointestinal Specialists (4.3 miles)
    • Summit Medical Center (4.4 miles)
    • East Tennessee Cardiovascular Surgery Group PC (4.6 miles)
    • Allergy & Asthma Affiliates (4.7 miles)
    • KPA School & Behavior Clinic (4.7 miles)

    Cafes

    • Nick & J's Cafe (2.4 miles)
    • Hey Bear Cafe (3.9 miles)
    • Starbucks (4.4 miles)
    • Starbucks (4.7 miles)
    • Starbucks (4.7 miles)
    • Honeybee Coffee (5.2 miles)
    • Panera Bread (6.2 miles)

    Pharmacies

    • Ingles (2.8 miles)
    • Walgreens (3.3 miles)
    • CVS Pharmacy (3.5 miles)
    • Mac's Pharmacy (4.5 miles)
    • Mac's LTC Solutions (4.5 miles)
    • Heartland Apothecary (4.8 miles)
    • Heartland Infusion (4.9 miles)

    Parks

    • PetSafe Park (4 miles)
    • Campbell Station Park (5.8 miles)
    • Milt Dickens Park (6.4 miles)

    Theaters

    • Regal Pinnacle ScreenX, 4DX, IMAX & RPX (4.9 miles)

    Hospitals

    • Covenant Health (4.9 miles)
    • Turkey Creek Medical Center, Labor And Delivery (5 miles)

    Frequently Asked Questions

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