Senator Ben Atchley State Veterans

Senator Ben Atchley State Veterans' Home in Knoxville, TN

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One Veterans Way, Knoxville, TN 37931

For more information about senior living options: (866) 208-4318

4.4 from 82 reviews

5 stars

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3 stars

2 stars

1 stars

Overall Review of Senator Ben Atchley State Veterans' Home

common 14 reviews mention this

Care and respect for veterans

Residents and families describe staff who treat veterans with respect and compassion.

Many reviewers emphasize respectful, compassionate treatment of veterans, often highlighting both medical care and day-to-day interactions. Several comments also mention professionalism and attentiveness from nurses and other staff members, with families feeling supported during serious health moments. A few reviewers share more mixed experiences involving lapses, but the larger thread of care for veterans is consistent across the positive reviews.

common 9 reviews mention this

Clean facility and rooms kept up

Multiple residents and families specifically praise the facility’s cleanliness.

Reviews repeatedly mention a clean, well-kept environment, including rooms and the overall facility. Some families also contrast the setting with other experiences by pointing to how clean the home feels and how it does not carry unpleasant odors. A couple of the more critical reviews focus on care concerns rather than cleanliness, so the cleanliness praise remains a separate positive theme in the feedback.

caveat 7 reviews mention this

Mixed experiences with staffing responsiveness

Some residents and families report delays in getting help when needed.

A recurring concern is that help does not always arrive promptly, including one review describing a call button request where the nurse did not come and the CNA also did not arrive. Other negative comments describe neglect-related outcomes after requests for assistance, including concerns about feeding and hydration. Even among reviewers who are generally positive, at least a portion of feedback includes notes about being short-staffed or overworked, which may affect responsiveness.

common 3 reviews mention this

Dining and diabetes-focused options

Dining gets positive mentions alongside diet-specific support.

Several reviewers describe meals positively, including mentions of food that looks and smells appealing and residents being well fed. The community also offers restaurant-style dining and diet support that aligns with diabetic and special-diet needs. One review about dementia care specifically notes the resident’s comments about good food, reinforcing that dining is part of the everyday experience people notice.

caveat 2 reviews mention this

Cost and covered supplies

Pricing is described as comparable for some, but expensive for others.

One reviewer says the overall cost was not more expensive than another Knoxville-area facility, and another mentions cost comparisons as part of why they felt comfortable staying. At the same time, there are comments calling it too expensive for the reviewer, indicating the pricing experience is not uniform. A dementia-care review also mentions that the cost of diapers is covered, which appears to be a meaningful offset for that family.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

140 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

McGhee-Tyson (14 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Restaurants

Orange Hat Brewing (1.1 miles)
Salsarita's Fresh Cantina (1.4 miles)
Double Dogs (1.5 miles)
Sonic Drive-In (1.7 miles)
Firehouse Subs (1.9 miles)
Zaxby's (2 miles)
Corner 16 (2.3 miles)

Places of Worship

Faith Promise Church (1.5 miles)
Grace Baptist Church (4 miles)
Cedar Springs Presbyterian Church (5.3 miles)
Fellowship Church Knoxville (5.5 miles)
Concord United Methodist Church (5.7 miles)
Faith Promise Church (5.8 miles)

Physicians

Summit Medical Center (2 miles)
Primary Care Of Tennessee (3.6 miles)
Westside Gastrointestinal Specialists (4.3 miles)
Summit Medical Center (4.4 miles)
East Tennessee Cardiovascular Surgery Group PC (4.6 miles)
Allergy & Asthma Affiliates (4.7 miles)
KPA School & Behavior Clinic (4.7 miles)

Cafes

Nick & J's Cafe (2.4 miles)
Hey Bear Cafe (3.9 miles)
Starbucks (4.4 miles)
Starbucks (4.7 miles)
Starbucks (4.7 miles)
Honeybee Coffee (5.2 miles)
Panera Bread (6.2 miles)

Pharmacies

Ingles (2.8 miles)
Walgreens (3.3 miles)
CVS Pharmacy (3.5 miles)
Mac's Pharmacy (4.5 miles)
Mac's LTC Solutions (4.5 miles)
Heartland Apothecary (4.8 miles)
Heartland Infusion (4.9 miles)

Parks

PetSafe Park (4 miles)
Campbell Station Park (5.8 miles)
Milt Dickens Park (6.4 miles)

Theaters

Regal Pinnacle ScreenX, 4DX, IMAX & RPX (4.9 miles)

Hospitals

Covenant Health (4.9 miles)
Turkey Creek Medical Center, Labor And Delivery (5 miles)

Frequently Asked Questions

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