The Pinnacle On Schaeffer
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10520 Waterville Lane, Knoxville, TN 37923
For more information about senior living options: (844) 490-3973
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Pinnacle Assisted Living is described as an amazing place where residents feel happy and safe. The staff are loving, caring, and patient. Families trust that residents are well cared for. Pinnacle offers lots of activities and regular outings, with family-friendly holiday celebrations. The facility is clean, bright, cheerful, and well-maintained with modern, spacious spaces. There is ample staff who are accessible and responsive. The meals are delicious and dining experiences are highly praised. The community feels like a family, with caring staff and strong, positive relationships.
One reviewer found the staff unprofessional and described an incident involving a staff member in a compromising position, suggesting staff should focus on residents' care. Another reviewer stated simply that Pinnacle is "Not good." A reviewer noted that the residents are not big fans of the food all the time.Pinnacle Assisted Living emerges across these stories as a warm, welcoming, and deeply caring community where residents often describe feeling happy, safe, and well-supported. Families repeatedly highlight the genuine kindness and patience of the staff, noting that their loved ones quickly settle into a rhythm of daily life that centers on comfort and connection. Several reviewers mention that their loved ones express satisfaction with the environment, the quality of care, and the sense of being looked after by people who truly care about their well?being. In many accounts, Pinnacle feels less like a facility and more like a home where residents know they are valued.
A strong thread running through the testimonials is the abundance of activities and opportunities for socialization. Families point to regular programming, outings to local venues, and celebrations that invite family members to participate during holidays. The facility's calendar seems packed with options - art classes, Bible studies, movie nights, walking classes, and excursions to places like Walmart, theaters, and restaurants - designed to provide stimulation, enjoyment, and a sense of normalcy. This emphasis on engaging pursuits is paired with a commitment to making sure residents stay connected to the community and to their families through planned events and open communication.
Several families recount moving their loved ones to Pinnacle after careful consideration and with some trepidation, only to discover a level of care that far exceeded their expectations. One trio of siblings describes the transition as lifesaving, especially after Mom's eyesight declined, and notes that their parents now speak of being happy and content, with Dad enjoying the opportunity to be among peers. The stories emphasize not only compassionate attention to daily needs but also privacy and dignity, with parents reporting happiness, improved mobility, and a sense of routine and belonging that they didn't experience before the move. In many cases, families describe peace of mind as a direct result of the consistent, attentive care they observe during visits.
Care quality is consistently tied to the people who make the community work. Several testimonials call out specific team members and leaders, including Beth Watts, described as an excellent administrator who listens, communicates, and guides a cohesive, caring team. Guests consistently praise the culinary staff, with Chef Michael Clark and his team singled out for delivering delicious, well-prepared meals that residents and their families look forward to. The sentiment extends to the broader staff - from nurses and aides to maintenance and housekeeping - who are described as capable, kind, patient, and reliable, creating an atmosphere that feels like a large, supportive family. One reviewer even notes a sense of low staff turnover as indicative of a healthy, positive work environment.
The living environment itself is repeatedly described as clean, bright, and well-maintained, with dedicated attention given to safety and comfort. Reviewers recount spacious rooms, well-kept common areas, and a setting that feels attractive and homelike. The location is described as convenient and serene - a quiet, wooded area near Pellissippi Parkway - further contributing to a sense of tranquility. Families report prompt and helpful communications, whether through phone calls or emails, reinforcing the impression that Pinnacle is responsible, responsive, and invested in meeting the needs of both residents and their families.
Not every review is uniformly unreserved. One account mentions a negative observation during a tour - a situation described as unprofessional, involving an inappropriate moment between a staff member and another individual in a dining area. This single note stands in contrast to the otherwise overwhelmingly positive narratives and serves as a reminder that, in any community, there can be moments that become points of concern. Still, the broad consensus across the majority of testimonials remains one of high regard for Pinnacle's core strengths: compassionate care, engaging programming, strong leadership, and a family-like culture that treats residents with respect and warmth.
The most compelling stories often center on the personal impact Pinnacle has had on families and their loved ones. Several reviews celebrate long-term satisfaction, with updates showing continued gratitude for the stewardship of the community, the ongoing dedication of staff, and the consistent quality of care across years. In these reflections, Pinnacle is described not only as a place to live but as a supportive network that helps residents maintain dignity, enjoy meaningful daily routines, and preserve a sense of purpose. The experiences shared convey that when families look back, they recall not just care, but a community that has become an extension of their own family - where love, patience, and professional competence come together to create lasting peace of mind.
Across the board, reviewers emphasize the emotional and practical relief that Pinnacle provides. They speak of moms and dads thriving in an environment where housekeeping and maintenance keep the physical space attractive and safe, where activities and outings nourish the spirit, and where meals - frequently highlighted as a standout - are delicious and thoughtfully prepared for aging palates. In conversations about care, the recurring note is that Pinnacle's people - administrators, nurses, aides, chefs, and maintenance - treat residents as individuals, listen to families' concerns, and respond with timely, respectful, and effective support. When these elements align, families feel confident in their decision and grateful for a community that feels like home on so many meaningful levels.
74 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
McGhee-Tyson (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Pinnacle On Schaeffer in Knoxville, TN is an exceptional assisted living community offering a wide range of amenities and care services to meet the needs and preferences of its residents. With a focus on providing a comfortable and enjoyable living environment, this community offers fully furnished apartments with private bathrooms, allowing residents to feel right at home.
Residents can take advantage of the many amenities available at The Pinnacle On Schaeffer. There is a beauty salon, where residents can get pampered and look their best. Cable or satellite TV is provided for entertainment purposes, while a computer center allows residents to stay connected with loved ones and engage in online activities. Community-operated transportation is available for those who need assistance getting around town.
For socialization and recreation, there are several spaces within the community. A dining room offers restaurant-style dining experiences, where residents can enjoy delicious meals prepared according to special dietary restrictions. The gaming room provides opportunities for friendly competition and entertainment. A small library invites residents to relax with a good book, while planned daily activities and resident-run activities ensure there is always something exciting happening within the community.
With an emphasis on wellness, The Pinnacle On Schaeffer features a fitness room for physical exercise and fitness programs tailored to individual needs. There is also a wellness center that offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, transfers, and medication management. Special dietary restrictions are catered to through personalized meal preparation and service.
The location of this assisted living community adds convenience to its many offerings. Nearby are seven cafes for casual dining options or meeting friends for coffee. Two parks provide beautiful outdoor spaces for relaxation or leisurely walks. With 12 pharmacies nearby, obtaining medications is effortless. Being close to 25 physicians ensures easy access to healthcare services when needed. Thirty-four restaurants offer varied culinary choices for residents who wish to dine out occasionally. Five places of worship offer spiritual opportunities, and one theater provides options for cultural experiences. Additionally, two hospitals are conveniently located nearby.
At The Pinnacle On Schaeffer, residents can enjoy a vibrant and fulfilling lifestyle while receiving the care and support they need. With its array of amenities, care services, nearby amenities, and activities offered, this assisted living community is dedicated to enhancing the well-being and happiness of each resident.
The Pinnacle On Schaeffer is located at 10520 Waterville Lane, Knoxville, TN 37923 in Knox County, Tennessee
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