The Pinnacle On Schaeffer in Knoxville, TN
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Information last verified:
10520 Waterville Lane, Knoxville, TN 37923
For more information about senior living options: (844) 490-3973
The staff are friendly, professional, competent, and truly caring. The community is clean, bright, cheerful, and well-decorated. Families trust Pinnacle to do what’s best for their loved ones, and residents feel secure. There are plenty of activities and regular outings, with holidays celebrated for families to join. Residents feel happy, safe, and well cared for at Pinnacle. The team goes above and beyond, making Pinnacle feel like a big family. The administration listens, communicates well, and leads with wisdom. The food is delicious, and the culinary team is highly valued. There is little staff turnover, indicating a positive work environment and strong care. The facility offers a clean, spacious, modern, and comfortable environment. Residents’ families feel grateful and see Pinnacle as a wonderful, supportive home. Many residents experience improved well-being and peace of mind after moving to Pinnacle.
One reviewer noted that the building was clean but the staff were unprofessional, describing an incident suggesting inappropriate behavior between staff and urging that staff focus on residents’ care rather than each other’s actions. One reviewer simply stated that it was “Not good,” indicating a negative impression.Best for families seeking a warm, hands-on community for aging loved ones. The Pinnacle On Schaeffer in Knoxville delivers value for residents who want a welcoming, family-like atmosphere, dependable care, and a robust calendar of activities. The setting, west Knoxville, in a quiet, wooded area near Pellissippi Parkway, offers safety and accessibility without feeling clinical. Staff are repeatedly described as friendly, professional, and patient, and the building’s clean, thoughtful layout reduces relocation anxiety. For couples or siblings coordinating a move, Pinnacle helps maintain connections through regular family events and holiday gatherings. The combination of environment and culture yields the steady, reassuring experience that families lean on when entrusting a parent to assisted living.
Those who should consider alternatives are residents with highly specialized needs, specifically advanced memory care with secure programming, or those requiring round-the-clock medical oversight beyond what Pinnacle provides. Pinnacle is an assisted living setting, not a skilled nursing facility, so complex medical regimens or frequent nursing escalations may be better served elsewhere. Families seeking ultra-premium dining, a resort-like atmosphere, or a highly medicalized campus may find other Knoxville options a closer match. Budget considerations are also important: the monthly cost reflects staffing intensity, services, and amenities, and must align with anticipated care levels to avoid sticker shock. For residents with significant mobility or safety concerns that demand ongoing, intensive supervision, alternatives should be evaluated early in the process.
Core strengths are visible in the staff and programming. Families praise caregivers for being loving, capable, and accessible, with enough hands on deck to answer questions promptly and provide practical help. The community feels like a family, with social bonds that sustain motivation for safe, active living. The activity calendar is rich, outings, classes, and holiday celebrations invite family participation and keep daily life engaging. Cleanliness, a thoughtful layout, and responsive maintenance reinforce trust. Administrators, including the long-time leadership, are described as engaged and communicative, with a track record of steady teamwork. The culinary program stands out as well, with a dedicated kitchen team consistently delivering meals that residents look forward to. Taken together, these elements create a stable, supportive home atmosphere that families value highly.
On the downside, a rare tour report raised concerns about staff professionalism in a dining area incident; while isolated, such notes underscore the need for ongoing supervision and clear boundaries. A few critics mention that not every menu item hits the mark for every resident, a reminder that tastes vary and dietary preferences shift. As with any growing community, occasional staff turnover and communication gaps can occur, though the overall experience tends to smooth these rough edges quickly. These caveats are not widespread enough to negate the positives, but they are valid considerations for families who demand flawless consistency and immediate, 24/7 clinical responsiveness.
Still, the positives overwhelmingly offset the few drawbacks. The core assurance is dependable care delivered with genuine kindness, creating real peace of mind for families. A strong staff-to-resident presence, visible caregiver engagement, and proactive family outreach make questions easy to resolve and plans easy to adjust. The program of outings, art and Bible studies, walking classes, and other activities sustains physical and social well-being, while occasional family events amplify a sense of belonging. Leadership responsiveness, particularly in communication and care planning, appears consistently strong, reducing anxiety for families relocating from out of state. The combination of bright, well-kept spaces and staff who remember residents’ preferences translates into sustained comfort and trust over time.
In sum, Pinnacle On Schaeffer is a strong option for families seeking a warm, well-staffed assisted-living community in Knoxville. It is especially well suited for residents who want regular social engagement, reliable daily care, and a homey, respectful environment. The main caveat is the need to consider alternatives for those requiring memory-care security or 24/7 high-acuity nursing; Pinnacle excels in companionship and everyday support, not in high-level medical oversight. For families evaluating options, schedule a tour with administrator Beth Watts, sample a meal, and talk through the planned care approach. The campus offers an inviting environment, a robust activity slate, and a proven culture of care that often translates into lasting confidence for loved ones, and for the families who keep them there.
74 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
McGhee-Tyson (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Pinnacle On Schaeffer in Knoxville, TN is an exceptional assisted living community offering a wide range of amenities and care services to meet the needs and preferences of its residents. With a focus on providing a comfortable and enjoyable living environment, this community offers fully furnished apartments with private bathrooms, allowing residents to feel right at home.
Residents can take advantage of the many amenities available at The Pinnacle On Schaeffer. There is a beauty salon, where residents can get pampered and look their best. Cable or satellite TV is provided for entertainment purposes, while a computer center allows residents to stay connected with loved ones and engage in online activities. Community-operated transportation is available for those who need assistance getting around town.
For socialization and recreation, there are several spaces within the community. A dining room offers restaurant-style dining experiences, where residents can enjoy delicious meals prepared according to special dietary restrictions. The gaming room provides opportunities for friendly competition and entertainment. A small library invites residents to relax with a good book, while planned daily activities and resident-run activities ensure there is always something exciting happening within the community.
With an emphasis on wellness, The Pinnacle On Schaeffer features a fitness room for physical exercise and fitness programs tailored to individual needs. There is also a wellness center that offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, transfers, and medication management. Special dietary restrictions are catered to through personalized meal preparation and service.
The location of this assisted living community adds convenience to its many offerings. Nearby are seven cafes for casual dining options or meeting friends for coffee. Two parks provide beautiful outdoor spaces for relaxation or leisurely walks. With 12 pharmacies nearby, obtaining medications is effortless. Being close to 25 physicians ensures easy access to healthcare services when needed. Thirty-four restaurants offer varied culinary choices for residents who wish to dine out occasionally. Five places of worship offer spiritual opportunities, and one theater provides options for cultural experiences. Additionally, two hospitals are conveniently located nearby.
At The Pinnacle On Schaeffer, residents can enjoy a vibrant and fulfilling lifestyle while receiving the care and support they need. With its array of amenities, care services, nearby amenities, and activities offered, this assisted living community is dedicated to enhancing the well-being and happiness of each resident.
The Pinnacle On Schaeffer is located at 10520 Waterville Lane, Knoxville, TN 37923 in Knox County, Tennessee
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