Autumn Care Assisted Living

Pros

• The facility provides a beautiful, home-like atmosphere that feels less institutional and more welcoming for residents.
• Staff members are consistently described as wonderful, caring, and attentive, fostering strong relationships with residents.
• Autumn Care offers a variety of fun and engaging activities that promote resident participation and enjoyment.
• Meals are noted to be top-notch, with flexibility to accommodate individual preferences rather than a one-size-fits-all approach.
• Lou's Beauty Salon is highly appreciated by residents for its pampering services, enhancing their overall experience at the facility.
• Residents and family members express satisfaction with the competence and kindness of the staff while acknowledging the ongoing growth of the facility’s capabilities.
• The proximity to a senior center provides additional opportunities for social engagement, such as joining local choruses and other activities outside the facility.

Cons

• There was a lack of response from the facility after a lengthy letter detailing concerns about care.
• The staff had initially assured that the resident was a good fit, but shortly after moving in, they required around-the-clock care, which was unexpected and burdensome.
• A nurse named Becky made demands for additional financial resources without any follow-up or accountability, creating confusion and distress.
• The administration failed to administer prescribed medication on time, resulting in increased agitation and confusion for the resident.
• There was a feeling of deception regarding the level of care promised versus what was actually provided, causing significant trust issues.
• Staffing levels appeared inadequate as the facility transitioned to accommodate more residents, leading to potential delays in care.
• Some residents expressed dissatisfaction with slower hiring processes that contributed to understaffing at times.

Review

Autumn Care has garnered a mix of reviews, highlighting both its promising attributes and some significant challenges that have affected residents and their families. With a brand new exquisite wing that features 20 additional suites, the facility boasts beautiful accommodations designed to create a welcoming and homelike atmosphere. Many reviewers commend the staff for being wonderfully caring and attentive, often emphasizing that it is the quality of relationships with residents that truly matters in a caregiving environment. Unlike other facilities that may rely on agency staff—resulting in a lack of continuity—residents at Autumn Care are treated as family, which is crucial for their comfort and well-being.

Activities available at Autumn Care also receive praise, as they are described as fun and engaging. Residents can participate in various events ranging from live entertainment to Bingo nights, fostering an active social life within the community. Additionally, Lou’s Beauty Salon is highlighted as a nurturing space where residents can enjoy pampering services from Lou, who is adored by many for her kind demeanor and personalized care. Furthermore, meals offered at Autumn Care are considered top-notch, with cooks willing to accommodate individual preferences rather than adhering strictly to a one-size-fits-all approach found in some corporate-owned properties.

Despite these positive aspects, there are serious concerns raised by individuals regarding their experiences with Autumn Care. One particularly troubling account describes how a resident's admission lead to unexpected demands for additional care services shortly after moving in—specifically requiring family members to hire 24-hour assistance due to the resident's perceived needs. This abrupt change came as a shock when the family had been assured during the initial assessment that their loved one was well-suited for the establishment. The subsequent lack of response from management regarding these pressing issues further compounded feelings of distrust and dissatisfaction among frustrated families.

This particular experience led to an early exit after only six days due to several contributing factors: inadequate medication management resulting in agitation and confusion for an Alzheimer’s patient; insufficient communication around staffing needs; and an overall feeling of being misled about what level of care would be provided if conditions worsened over time. Feelings of betrayal emerged when assurances were made about support during challenging transitions but were not upheld when faced with real circumstances. Consequently, families felt compelled to take their loved ones back home—and resorted to hiring caregivers independently.

Amidst this turmoil lies another perspective reflecting satisfaction with Autumn Care's offerings despite systemic issues identified by others. Some residents appreciate having larger rooms compared to previous facilities they've experienced while enjoying assistance with daily living activities like bathing. The new facility atmosphere—a balance between home-like comfort and competent care—is idealized by those who wish to prioritize personal freedom alongside essential services.

Another commonality among reviews emphasizes upcoming growth pains faced by the facility since its recent opening in May; as occupancy increases from 36 out of 42 spaces filled initially, staffing levels will need adjustments accordingly—a challenge reminiscent of "building an airplane while you're flying it." While many current residents find kindness among existing staff members who deliver competent care under pressure, there remains concern regarding potential understaffing issues going forward as more residents enter the community.

Recommendations abound encouraging participation beyond on-site amenities; local senior centers provide opportunities for social interaction through chorus participation or transportation services connecting outreach programs—a welcomed addition enhancing enrichment options outside regular activities at Autumn Care itself. Overall, potential residents seeking long-term placements should carefully weigh both positive feedback alongside critical notes contributed by others’ unfortunate experiences before making choices about this particular facility.

Located in Knoxville, Tennessee, this area offers a variety of amenities suitable for senior living. With multiple restaurants such as Sonic Drive-In, Corner 16, and Aubrey's within a short distance, residents can enjoy diverse dining options. Several pharmacies including Walgreens and CVS are conveniently located nearby for easy access to medications. For medical needs, there are reputable physicians and hospitals like Summit Medical Center and Covenant Health in close proximity. Places of worship such as Grace Baptist Church and Faith Promise Church provide spiritual support for those seeking community connection. Additionally, parks like PetSafe Park offer opportunities for outdoor recreation. Overall, this area provides a balanced mix of healthcare facilities, dining options, and recreational activities making it a desirable location for seniors looking to settle down in Knoxville.

Restaurants

• Sonic Drive-In (0.2 miles)
• Corner 16 (2.1 miles)
• Orange Hat Brewing (2.1 miles)
• Aubrey's (2.7 miles)
• Salsarita's Fresh Cantina (2.7 miles)
• Double Dogs (2.9 miles)
• Firehouse Subs (3.3 miles)

Physicians

• Summit Medical Center (0.3 miles)
• KPA School & Behavior Clinic (4.1 miles)
• Allergy & Asthma Affiliates (4.1 miles)
• East Tennessee Cardiovascular Surgery Group PC (4.1 miles)
• Summit Medical Center (4.2 miles)
• Westside Gastrointestinal Specialists (4.2 miles)
• South Eastern Retina Associates (4.2 miles)

Pharmacies

• Ingles (1.2 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (2.8 miles)
• Mac's LTC Solutions (4.1 miles)
• Mac's Pharmacy (4.1 miles)
• Walmart Pharmacy (4.7 miles)
• Walgreens (4.9 miles)

Places of Worship

• Grace Baptist Church (2.4 miles)
• Faith Promise Church (3.1 miles)
• Fellowship Church Knoxville (4.3 miles)
• Cedar Springs Presbyterian Church (4.9 miles)

Cafes

• Hey Bear Cafe (3 miles)
• Nick & J's Cafe (3.3 miles)
• Starbucks (4.1 miles)
• Sticky Rice Cafe (5.3 miles)
• Starbucks (5.4 miles)
• Starbucks (5.6 miles)
• Starbucks (5.6 miles)

Parks

• PetSafe Park (4.6 miles)

Hospitals

• Covenant Health (5.3 miles)
• Turkey Creek Medical Center, Labor And Delivery (5.7 miles)

Theaters

• Regal Cinebarre West Town Mall (5.7 miles)
• Regal Pinnacle ScreenX, 4DX, IMAX & RPX (5.8 miles)