Diversicare of Oak Ridge/Briarcliff Health Care Ctr

Pros

• The nursing staff at Diversicare received high praise for their caring and attentive approach, with specific mentions of individuals like Jennifer who made a significant impact on residents' well-being.
• Many reviewers highlighted the positive experiences their loved ones had during physical and occupational therapy, particularly noting the effectiveness of therapists like Scottie.
• The welcoming atmosphere of the facility was appreciated by family members, who felt at home due to the polite and accommodating staff.
• Residents reported enjoying the food and found it satisfactory during their stay, contributing to a positive overall experience.
• The activities offered at Diversicare were well-received, with many residents able to get involved and engaged in various programs tailored to their interests.
• Communication with administration was noted as helpful and responsive, easing concerns regarding care plans and overall resident welfare.
• Families expressed gratitude for the thoroughness of medication management and dietary accommodations that ensured individual needs were met.

Cons

• The facility is described as the worst place for a sick elderly person, with staff being rude and unhelpful to concerned family members.
• Management is accused of being dishonest and only telling families what they want to hear, while much of the staff is labeled as lazy.
• Residents experience long wait times for call light responses, with claims that physical therapy schedules are not consistently met.
• There are complaints about inadequate staffing leading to poor care for residents, including difficulties in getting in touch with doctors during emergencies.
• The cleanliness of the facility is questioned, with reports of missing items and a generally unpleasant atmosphere despite some cleaning efforts.
• Family members report a lack of communication from the staff regarding changes in patient status or incidents such as falls.
• Meals served at the facility receive negative feedback for being horrible and not meeting residents' needs adequately.

Review

The reviews of Diversicare of Oak Ridge present a complex tapestry of experiences, reflecting both commendable qualities and significant drawbacks. Many reviewers highlight the dedicated staff as one of the facility's greatest assets. Numerous individuals expressed gratitude towards specific staff members, like nursing staff Jennifer and CNAs Tanya and Brenda, who were lauded for their attentiveness and compassion. The quality of therapy provided was also praised, particularly by families whose loved ones made noticeable progress in recovery under the guidance of therapists like Scottie and Kerry. This warmth and commitment from many caregivers seem to leave a lasting impression on patients and their families, contributing to an overall sense of comfort during challenging times.

Families often chose Diversicare due to its ability to provide comprehensive care tailored to their loved ones’ specific needs. A family member articulated this sentiment when discussing why they selected Diversicare for their stepmom, emphasizing not only the level of care available but also the polite demeanor exhibited by staff members. Visitors consistently noted that they felt a sense of belonging during visits, describing the environment as welcoming and home-like. Positive remarks about the location further underscored this inviting atmosphere; being situated away from busy areas contributed to a serene experience for both residents and visitors alike.

Therapy services emerged as another highlight across several reviews. The effectiveness of physical and occupational therapy was noticeably impactful for individuals such as one reviewer’s father, who experienced substantial improvement after just two weeks in residence. Echoing this sentiment, another family member noted that their loved one returned home transformed positively after receiving care at Diversicare. These personal accounts lend weight to claims about the efficacy of rehabilitation services offered at the facility.

However, not all feedback was positive; some reviewers painted a starkly different picture regarding certain aspects of care delivery at Diversicare. Critiques surfaced around administrative communication—the perceived lack thereof left family members feeling frustrated when seeking information about patient care or medical decisions affecting their loved ones. Several commenters shared disheartening anecdotes involving unresponsiveness from management or inconsistent details provided by staff regarding patient conditions or hospital transfers—a situation exacerbated by instances where family requests for medical evaluations seemed ignored.

Food service drew mixed reactions among residents and families alike; while some expressed satisfaction with meal offerings, others criticized food quality severely. Complaints included variations in menu appeal which did not always meet dietary needs satisfactorily or palatably enough for resident enjoyment—an essential factor considering how food is tied closely to overall wellness in healthcare facilities.

Another recurring theme was staffing issues—many reviews pointed out understaffing challenges leading to delayed responses when patients required assistance or needed urgent attention. Such circumstances can contribute significantly to stress levels among residents accustomed to quicker support in more staffed environments; waiting lengthy periods for call light responses detracts from what should be timely care during vulnerable moments.

In summary, while many finds great strengths within the compassionate caregiving teams at Diversicare—thanks largely attributed on personalized therapies ensuring well-rounded recovery—the inconsistencies in communication protocols between families and administration raise critical concerns needing addressing moving forward toward optimized eldercare practices within such facilities. Consequently, prospective residents or those considering placement have valuable insights drawn forth from these varied testimonials when making informed decisions on long-term care options suited best for their loved ones’ unique situations moving ahead into recovery experiences together with them throughout respective journeys ahead!

This part of Oak Ridge, Tennessee offers a convenient location with easy access to a variety of essential services. With several physicians' offices, pharmacies, and a sleep disorder center within a short distance, residents can easily access medical care. Additionally, there are plenty of dining options including familiar chains like McDonald's and Applebee's as well as local favorites like Gallo Loco and Kume. Places of worship are nearby for those seeking spiritual community, while cafes like Panera Bread and Starbucks provide opportunities for socializing. Milt Dickens Park offers green space for outdoor recreation, while nearby hospitals such as Turkey Creek Medical Center provide peace of mind in case of emergencies. Overall, this area provides a balance of convenience and amenities for seniors looking to make Oak Ridge their home.

Physicians

• Dr. Jeff Grabenstein, MD, FAAFP (0.2 miles)
• Dana Rust, DDS (0.8 miles)
• Parkway Sleep Disorder Center (0.8 miles)
• Tennessee Orthopaedic Clinics (0.8 miles)
• Oak Ridge Pediatric Clinic (1 miles)
• Alexander Medical Group (1 miles)
• Eye Care Optical (1.5 miles)

Restaurants

• McDonald's (0.7 miles)
• Gallo Loco (0.8 miles)
• Applebee's (1.3 miles)
• Kume (1.3 miles)
• Aubrey's (1.5 miles)
• McDonald's (1.6 miles)
• El Cantarito Mexican Restaurant (1.7 miles)

Pharmacies

• Munsey Pharmacy (0.7 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.5 miles)
• Mac's Pharmacy (5.4 miles)
• Mac's LTC Solutions (5.4 miles)
• Apple Discount Drugs (6.9 miles)
• CVS Pharmacy (7.7 miles)

Places of Worship

• New York Avenue Church of Christ (1.3 miles)
• Glenwood Baptist Church (1.7 miles)
• Southern Baptist Convention (4.8 miles)
• Faith Promise Church (5.2 miles)
• Grace Baptist Church (8.8 miles)
• Southern Baptist Convention (9.4 miles)
• St John Neumann Catholic Church (9.4 miles)

Cafes

• Panera Bread (1.5 miles)
• Starbucks (1.5 miles)
• Nick & J's Cafe (7.5 miles)
• Starbucks (9.2 miles)
• Starbucks (9.2 miles)
• Hey Bear Cafe (9.7 miles)
• Honeybee Coffee (10 miles)

Parks

• Milt Dickens Park (1.9 miles)
• PetSafe Park (9 miles)
• Campbell Station Park (9.6 miles)

Hospitals

• Clinton Dialysis Clinic (8.3 miles)
• Turkey Creek Medical Center, Labor And Delivery (9.6 miles)
• Covenant Health (10.1 miles)

Theaters

• Regal Pinnacle ScreenX, 4DX, IMAX & RPX (9.2 miles)