NHC Health Care

Pros

• The staff at NHC Oak Ridge is consistently described as friendly and professional, treating residents and families with respect.
• Visitors noted the cleanliness and pleasant appearance of the facility during their tours.
• Many expressed appreciation for the compassion shown by staff towards patients, highlighting positive interactions.
• Some individuals reported satisfaction with specific departments, such as physical therapy, noting its effectiveness in rehabilitation efforts.
• The facility was viewed positively by those seeking assisted living options, indicating it may be a suitable choice for certain care needs.

Cons

• The facility is not equipped to handle patients with dementia issues, leading to a terrible experience for residents and their families.
• Patients were often left in chairs by the nurses' station without proper engagement or care, which caused confusion and agitation.
• Staff frequently called family members to sit with patients instead of addressing their needs, showing a lack of proper care strategies.
• Serious health issues, such as bedsores and painful skin rashes, went unaddressed during the patient's stay.
• There was poor communication from the staff regarding significant health concerns, leading to emergency room visits.
• The handling of patient possessions upon transfer was disrespectful and insulting to both the patients and their families.
• Families felt overwhelmed and stressed due to the inadequate management of their loved ones’ conditions at the facility.

Review

NHC Oak Ridge has garnered a mix of sentiments from families and individuals regarding their care and services. On one hand, some reviewers have praised the facility for its friendly atmosphere and compassionate staff, while others have reported deeply concerning experiences that highlight significant issues in patient care, particularly for residents with dementia or mobility needs.

Several reviews commend NHC Oak Ridge for the respectful treatment extended to both patients and their families. One family shared their positive experience of having a loved one cared for at the facility, expressing appreciation for the warmth and friendliness exhibited by all the staff members across various departments. They noted that they were impressed by how staff interacted compassionately with other residents, making it evident that there was an effort to create a nurturing environment. Such feedback underscores that while many had positive encounters, there exists a contrasting narrative regarding the overall quality of care provided.

Conversely, there are alarming reports regarding inadequate attention to critical health issues. A reviewer detailed their mother’s unsettling experience after spending 11 days at NHC Oak Ridge. They discovered that she had developed serious bedsores—one so severe it required surgical debridement—while under the facility's care. This reviewer expressed frustration over inadequate communication from staff about her mother's condition, which not only hampered recovery but also resulted in unnecessary pain and complications with skin rashes. Such experiences raise questions about staffing levels and whether sufficient attention is given to individual patients, particularly those who may face higher risks due to immobility or compromised health.

Particularly disturbing accounts focus on how NHC Oak Ridge managed residents suffering from dementia. One family shared harrowing details about their father’s stay at the facility following a head injury complicated by Alzheimer's disease. They reported being called frequently to come assist because nursing staff struggled to manage his needs effectively during episodes typical of sundowning behavior associated with dementia. Instead of implementing appropriate care strategies tailored to address his agitation and confusion, staff opted for restrictive measures such as strapping him into a wheelchair near the nurses' station—a practice that only increased his distress and confusion.

The culmination of these challenges led to traumatic outcomes; in one instance, after repeated mismanagement of care leading to falls and injuries requiring emergency medical intervention, the family decided to relocate their father elsewhere. Compounding this distressful situation was a lack of consideration when it came time for discharge—staff reportedly packed personal belongings without prior notification or consultation with family members, leaving them feeling disregarded in a moment already rife with emotional turmoil.

Alarmingly, multiple reviews echo similar sentiments regarding residents being treated more like objects rather than individuals deserving dignity and agency. Descriptions of patients being confined to wheelchairs without engagement point toward systemic oversights within how NHC Oak Ridge accommodates those suffering from cognitive impairments or complex medical needs. Families consistently reported concerns over staffing ratios potentially being insufficient for addressing individual resident requirements effectively—a reality exacerbated during times when demanding behavioral health challenges arise.

In contrast to these troubling experiences lies an acknowledgment that NHC Oak Ridge presents well aesthetically; reviewers found the environment clean and welcoming upon initial tours of the community looking into options for their loved ones’ care needs. However, those specifically seeking facilities equipped with specialized dementia support were left wanting more clarity on whether such expertise existed within this location—indicating further distinctions between different types of care settings available in assisted living versus specialized memory care communities.

Ultimately, while some families leave satisfied after having witnessed compassionate interactions among caregivers towards residents—and valued this aspect greatly—it remains crucially important for prospective clients evaluating services here thoroughly investigate both patient management practices and responsiveness around specific healthcare complexities indicative within certain populations before deciding on placing loved ones into NHC Oak Ridge’s hands—or any other similar facilities lacking demonstrated proficiency across diverse patient scenarios encountered daily therein.

This part of Oak Ridge, Tennessee, offers a variety of healthcare services with multiple physicians' offices, pharmacies, and a sleep disorder center within close proximity. There are also several dining options including fast food restaurants like McDonald's and more upscale choices like Applebee's. Additionally, there are places of worship for various denominations for those seeking spiritual fulfillment. For recreational activities, there are parks nearby such as Milt Dickens Park and PetSafe Park. However, it is important to note that the closest hospitals are located a bit further away. Overall, this area provides convenient access to essential services and amenities for seniors looking to reside in Oak Ridge.

Physicians

• Tennessee Orthopaedic Clinics (0.2 miles)
• Dana Rust, DDS (0.2 miles)
• Oak Ridge Pediatric Clinic (0.4 miles)
• Parkway Sleep Disorder Center (0.4 miles)
• Alexander Medical Group (0.5 miles)
• Dr. Jeff Grabenstein, MD, FAAFP (0.6 miles)
• Eye Care Optical (1.4 miles)

Pharmacies

• Munsey Pharmacy (0.2 miles)
• CVS Pharmacy (0.9 miles)
• Walgreens (1 miles)
• Mac's Pharmacy (6 miles)
• Mac's LTC Solutions (6 miles)
• Apple Discount Drugs (7.3 miles)
• CVS Pharmacy (8 miles)

Restaurants

• McDonald's (0.2 miles)
• Gallo Loco (0.4 miles)
• Applebee's (0.8 miles)
• Kume (0.9 miles)
• El Cantarito Mexican Restaurant (1.2 miles)
• Aubrey's (1.4 miles)
• Chick-Fil-A (1.4 miles)

Places of Worship

• New York Avenue Church of Christ (0.7 miles)
• Glenwood Baptist Church (1.8 miles)
• Southern Baptist Convention (4.2 miles)
• Faith Promise Church (5.7 miles)
• Southern Baptist Convention (8.8 miles)
• Grace Baptist Church (9.4 miles)
• Southern Baptist Convention (9.6 miles)

Cafes

• Starbucks (1.1 miles)
• Panera Bread (1.4 miles)
• Nick & J's Cafe (8 miles)
• Starbucks (9.7 miles)
• Starbucks (9.7 miles)
• Hey Bear Cafe (10.3 miles)
• Honeybee Coffee (10.5 miles)

Parks

• Milt Dickens Park (2.1 miles)
• PetSafe Park (9.5 miles)
• Coalfield Park (10 miles)
• Campbell Station Park (10.1 miles)

Hospitals

• Clinton Dialysis Clinic (8.5 miles)
• Turkey Creek Medical Center, Labor And Delivery (10.1 miles)
• Covenant Health (10.7 miles)

Theaters

• Regal Pinnacle ScreenX, 4DX, IMAX & RPX (9.7 miles)