300 Briarcliff Avenue Bldg. #1, Oak Ridge, TN 37830
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
Lexi, Sue, Misty, and Nora are praised for doing great things and being wonderful to residents, described as the best workers who hold the place together. Aliyah Stone is kind to all patients and is regarded as an asset to the company. Michelle is described as the best in the assisted living staff. Tonya and Jonathan at Courtyards have made the transition into assisted living possible for the reviewer's mother. The facility is described as a very nice place with wonderful staff. A loved one has been living there for six months and has been receiving wonderful care. The facility is beautifully kept and very well staffed, with visits possible a few times a week.
Management cares more about money than residents' welfare. Management has allowed residents to steal from other residents and did nothing to stop it. The management team is unprofessional and makes promises they cannot keep. Several great workers were fired while neglectful staff remained. The food is terrible, despite cooks doing their best under company constraints. The assisted living unit has degraded and does not fairly allocate care to residents who need it. They charge for care that they cannot provide and offer empty promises. Belongings of residents go unprotected, with items like a $4000 hearing aid going missing.Moving a family member into care is a decision that weighs heavily, and the accounts shared by several families present a landscape of strong, conflicting experiences. On the one hand, the facility is often described as looking clean and welcoming, with staff who are friendly when they are present. On the other hand, a large number of reviewers raise serious concerns about what happens behind the scenes: management practices, the consistency and quality of care, and the ability to keep residents safe and their belongings secure. Taken together, the reviews portray a facility that can feel warm and well-run in appearance, but where underlying issues appear to persist for many residents and their families.
A recurrent thread centers on management. Reviewers say management seems more focused on money and appearances than on protecting residents or ensuring reliable care. There are accusations that management tells people what they want to hear and makes promises that cannot be kept. Several reviewers claim that management will blame staff for problems that originate with administration, and that good employees are fired while those who are neglectful or overwhelmed remain in place. The sentiment in these accounts is that the leadership culture undervalues staff and fails to maintain a steady, adequately supported caregiving team, even as the facility tries to present a different public face.
Staffing is another major point of contention. While a few workers are singled out as outstanding, other reviews describe chronic understaffing and high levels of stress among those who stay. The messages suggest that caregivers are asked to do far more than is reasonable, with management adding tasks on top of already heavy workloads. Some reviewers note that the best caregivers are taken advantage of or not properly supported, and there is a belief that the quality of care fluctuates depending on which staff member happens to be on duty. Yet within this fractured picture, there are also voices praising several individuals, who are described as dedicated, patient, and capable of making a meaningful difference for residents.
The care itself is described in mixed terms. While there are accounts of wonderful, attentive moments - such as kind interactions from specific staff members and noticeable improvements in some residents after transitions - the broader picture includes reports of inconsistent medical administration, non-nurse staff sometimes handling medications, and activities that feel limited to the facility rather than engaging residents beyond its walls. The criticism extends to daily living routines, with some reviewers calling meals unappetizing and blaming larger company directives for food quality or timing. In some reviews, the kitchen staff are praised for doing their best within constraints, implying a tension between corporate requirements and frontline realities.
Assistance in the facility's assisted living unit also comes under scrutiny. Several reviewers observe that this unit has shifted away from what they expected an assisted living environment to be, noting that some residents who may not need that level of care remain in the unit and that allocation of attention and resources can seem unequal. There is a sense that management expects caregivers to absorb gaps in care rather than address them systemically, and that residents' needs aren't always matched with the level of attention they deserve. Costs are another focal point; reviewers point to substantial monthly increases - over a thousand dollars in a year - and describe feeling that charges are not always aligned with the services provided or the capabilities of the staff.
Beyond care and costs, concerns about the security of residents' belongings surface in multiple accounts. A family recounts a specific loss - a brand-new hearing aid valued at several thousand dollars - along with other items that disappeared, suggesting gaps in safeguarding residents' possessions. This sense of vulnerability adds to the fear that the facility cannot ensure residents' safety and dignity, especially for those who may be more vulnerable to loss or neglect. Across accounts, reviewers emphasize the need for better protections and clearer accountability when belongings go missing.
Despite the negative experiences, there are clearly positive notes scattered through the feedback. A number of reviewers speak warmly of particular individuals who stood out for their kindness, professionalism, and genuine care. Names like Lexi, Sue, Misty, Nora, and Aliyah Stone appear repeatedly as bright spots within the community, described as people who treat residents with respect and compassion and who bring real warmth to their interactions. Even when overall sentiment is critical, these personal tributes highlight that some staff members are making meaningful, tangible differences for residents and their families. Corporate support from certain staff and administrators at specific times is also acknowledged in a few reviews, including gratitude from families who felt the transition to assisted living was possible thanks to dedicated staff.
In sum, these accounts present a facility with a complex and uneven record. For some families, it is a place that offers kindness and competent moments within a system that can feel fraught by management decisions, staffing challenges, and inconsistent care. For others, the impression is far less forgiving - rooms for improvement exist across leadership, safety, and daily operations, with concerns about theft, cost, and the alignment between promises and actual services. If you're evaluating this community for a loved one, you'll likely want to weigh the glowing praise for individual staff members and moments of excellent care against the broad concerns about administration, staffing stability, and the consistency of day-to-day care. Visiting in person, asking pointed questions about how medications are administered, how theft is prevented, how staff levels vary by shift, and how costs are structured could help you form a clearer picture of how well this facility would meet your family member's needs.
50 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
McGhee-Tyson (19 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Courtyards Senior Living Briarcliff in Oak Ridge, TN is an exceptional assisted living community designed to provide a comfortable and enriching environment for seniors. Our residents enjoy a wide range of amenities and care services that cater to their individual needs.
Our spacious apartments come fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Each apartment also features a kitchenette, allowing residents to prepare light meals or snacks if desired. Housekeeping services ensure that the living spaces are kept tidy and comfortable.
For dining options, residents can savor delicious meals in our dining room where special dietary restrictions are carefully considered. Our dedicated staff assists with meal preparation and service to ensure that all nutritional requirements are met.
At The Courtyards Senior Living Briarcliff, we prioritize the well-being of our residents. Our care services include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is offered, ensuring that medications are taken correctly and on time. We also provide coordination with health care providers for seamless healthcare support.
To promote mental wellness, we offer a comprehensive mental wellness program that includes various activities tailored to stimulate cognitive function and emotional well-being. Residents can participate in resident-run activities as well as scheduled daily activities for entertainment and socialization.
Transportation arrangements are available for medical appointments, making it convenient for residents to access healthcare services when needed. Additionally, our location boasts proximity to cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship for added convenience.
The Courtyards Senior Living Briarcliff is committed to providing a warm and caring community where seniors can thrive while receiving personalized support.
The Courtyards Senior Living Briarcliff is located at 300 Briarcliff Avenue Bldg. #1, Oak Ridge, TN 37830 in Roane County, Tennessee
The Courtyards at Oak Ridge
Oak Ridge, TN
Small, caring memory-care community with compassionate staff and strong resident-family connections.
The Courtyards at Oak Ridge costs
The Courtyards at Oak Ridge reviews
The Courtyards at Oak Ridge images
Diversicare of Oak Ridge/Briarcliff Health Care Ctr
Oak Ridge, TN
Caring staff and effective therapy with a welcoming, home-like atmosphere.
Diversicare of Oak Ridge/Briarcliff Health Care Ctr reviews
Diversicare of Oak Ridge/Briarcliff Health Care Ctr images
Briarcliff Health Care Center
Oak Ridge, TN
Extensive on-site amenities and 24-hour care with restaurant-style dining.
The Groves at Oak Ridge
Oak Ridge, TN
Caring, friendly staff in a clean, welcoming environment with engaging activities.
The Groves at Oak Ridge reviews
The Groves at Oak Ridge images
Frank Callaghan Towers
Oak Ridge, TN
Caring staff who address concerns promptly and organize engaging activities.
Commonwealth Senior Living at Oak Ridge
Oak Ridge, TN
Friendly, attentive staff in a clean facility with engaging activities.
Commonwealth Senior Living at Oak Ridge costs
Commonwealth Senior Living at Oak Ridge reviews
Commonwealth Senior Living at Oak Ridge images
Senator Ben Atchley State Veterans' Home
Knoxville, TN
Clean, well-maintained campus with caring staff, good meals, and engaging resident programs.
Senator Ben Atchley State Veterans' Home reviews
Senator Ben Atchley State Veterans' Home images
Morning Pointe Of Hardin Valley
Knoxville, TN
Caring staff in a modern memory care setting with engaging activities.
Morning Pointe Of Hardin Valley reviews
Morning Pointe Of Hardin Valley images
Understanding the True Cost of Assisted Living in 2025: A Comprehensive Guide
Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
