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The Highlands Of Memphis Health & Rehabilitation

The Highlands Of Memphis Health & Rehabilitation is a nursing home community in Memphis, TN.

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The Highlands Of Memphis Health & Rehabilitation

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3549 Norriswood, Memphis, TN 38111

For more information about senior living options: (866) 208-4318

3.2 from 63 reviews
5 stars
29
4 stars
7
3 stars
0
2 stars
2
1 stars
25

Overall Review of The Highlands Of Memphis Health & Rehabilitation

differentiator 2 reviews mention this

Therapy support gets standout praise

Therapy is repeatedly described as caring and effective.

Several reviewers specifically highlight the therapy team as knowledgeable and encouraging, describing meaningful progress with mobility after a stroke. Another review also credits the facility for wound-care support and timely referrals when medical issues came up. While other reviews focus more broadly on staffing or daily care, therapy-focused comments are consistently positive.

caveat 2 reviews mention this

Food quality draws strong criticism

Food is a recurring source of complaints from residents and families.

Some reviewers describe meals as poorly prepared or unappetizing, using very negative language about what was served. Others connect food complaints with broader concerns about attention and overall care. Taken together, food quality appears to be a weakness that comes up alongside dissatisfaction with daily support.

caveat 2 reviews mention this

Cleanliness is mixed to negative

Reviews are divided on how clean the building feels.

A few reviewers say the facility is clean and describe a pleasant, home-like atmosphere. Others describe the environment as dirty or foul-smelling, including concerns about hygiene and odors. Because both viewpoints appear in the reviews, cleanliness seems inconsistent based on resident and visitor experiences.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 180 resident community capacity 180 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Memphis International (6 miles away) Memphis International (6 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • R P Tracks (0.3 miles)
  • El Porton Of Memphis (0.6 miles)
  • Taco Bell (0.7 miles)
  • Wendy's (0.7 miles)
  • Lucchesi's Beer Garden (0.7 miles)
  • Freddy's Frozen Custard & Steakburgers (2.2 miles)
  • Wiseacre Brewing Company (2.3 miles)

Places of Worship

  • Holy Trinity Community (0.6 miles)
  • Lindenwood Christian Church (2.3 miles)
  • White Station Church of Christ (2.7 miles)
  • Grace-St Luke's Episcopal Church (3.5 miles)
  • McLean Baptist Church (4 miles)
  • St John's United Methodist Church (4.5 miles)
  • Second Chance Fellowship (4.6 miles)

Pharmacies

  • Walgreens (0.6 miles)
  • CVS Pharmacy (0.9 miles)
  • Walgreens (0.9 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.7 miles)
  • CVS Pharmacy (2.8 miles)
  • People's Custom Rx (3.1 miles)

Cafes

  • Starbucks (0.7 miles)
  • Starbucks (2.4 miles)
  • Otherlands Coffee Bar & Exotic Gifts (2.7 miles)

Parks

  • Audubon Park (1.3 miles)
  • Chickasaw Garden Park (1.3 miles)
  • Overton Square (3.2 miles)
  • Sea Isle Neighborhood (3.9 miles)

Physicians

  • Laurelwood Pediatrics (2.8 miles)
  • Tristate Neurology (2.9 miles)
  • JNT Natural Medicine (3 miles)
  • Midtown Internal Medicine (3.9 miles)
  • Women's Physicians Group (4.1 miles)
  • The Endocrine Clinic PC (4.2 miles)
  • Christ Community Family Medicine (4.5 miles)

Hospitals

  • Methodist Healthcare Employee Assistance Program (2.9 miles)
  • Lebonheur Outpatient Center-East (4.8 miles)
  • Saint Francis Hospital (4.8 miles)
  • Memphis VA Medical Center (4.9 miles)
  • St Francis Hospital (5.1 miles)
  • University Of TN Apha-Asp (5.1 miles)
  • Regional One Health Main Campus (5.2 miles)

Transportation

  • Memphis Air Traffic Control Center (3.8 miles)
  • FedEx AOC (3.9 miles)
  • Wilson Air Center (4.8 miles)
  • FedEx Hangar 26 (4.8 miles)
  • Memphis International Airport Crew Room (5.4 miles)
  • National Car Rental (5.5 miles)
  • TSA Security Check Point (5.7 miles)

Frequently Asked Questions

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