St. Peter Manor in Memphis, TN

Pros

• The staff at St. Peter Manor is built on care, compassion, and consistency.
• Angela Mason and the team lead with excellence, making the community truly special.
• The service coordinators show genuine personal interest in residents' well-being and tailor solutions with humanity.
• Management and all staff are consummate professionals who treat residents with dignity, respect, and care.
• The amenities feel like home, including an on-site clinic, theatre, fitness room, library, chapel, and more.
• The services are life-enhancing, offering transportation, activities, and a vibrant activity center.
• The environment is clean, welcoming, and run by polite, helpful staff.

Cons

• The trash rooms stink and are left unattended on weekends, showing the owners' neglect.
• The carpets throughout the building smell bad and look disgusting, indicating ongoing neglect by management.
• The building is infested with roaches and bed bugs, making it an uninhabitable place for residents.
• The facility is old and poorly maintained, with neglect that leaves structural and upkeep issues untreated.
• The security gate is often nonfunctional, compromising residents' safety.
• The property functions like a construction site, with ongoing reconstruction, noise, and privacy invasions.
• Pest treatments fail to fully resolve the bedbug and roach problem, and residents still report bites.
• Overall, the management and ownership are criticized as neglectful, with calls for accountability and better upkeep.

Review

St. Peter Manor is best suited for independent seniors who prize a strong, attentive staff and a lively, resident-centered community over a pristine, low-disruption environment. Families with loved ones who value daily personal attention, readily available support from service coordinators, and a built-in social calendar will find the atmosphere at St. Peter Manor genuinely reassuring. The combination of on-site amenities and robust programming makes it feel like a self-contained village, where residents can stay connected, active, and part of a caring network. It is a place designed for those who want companionship, convenience, and reassurance that help is nearby when needed.

Those facing clear-cut needs for substantial medical supervision or ongoing, intensive care should closely weigh alternatives. A number of reviews flag ongoing maintenance and cleanliness concerns, and several residents describe pest issues, odor problems, and carpet deterioration. For families whose loved ones require predictable, pristine surroundings, minimal disruption from construction, or consistently flawless housekeeping, other communities may deliver a calmer, more predictable routine. The facility's current trajectory - marked by a major reconstruction - also means more noise, privacy trade-offs, and fluctuating service levels at times, which may not suit everyone, especially those who crave uninterrupted quiet and routine.

The strongest, most persuasive argument in favor of St. Peter Manor is the staff. Reviewers repeatedly credit Angie, Akia, Ashley, and the broader team with genuine care, professionalism, and a culture of service that makes residents feel seen and valued. The care coordinators are described as thoughtful, responsive, and human-centered, consistently assessing needs and guiding families toward appropriate solutions. That level of dedication translates into tangible benefits: responsive help when tasks arise, personal attention to wellbeing, and a sense that the resident's dignity is the guiding principle behind daily operations. In a setting where relationships often determine quality of life, the staff quality is a decisive offset to other shortcomings.

The community's tangible advantages extend well beyond staffing. Residents benefit from transportation to stores twice a week, access to food donations and social activities, and a full calendar of events that fills the activity center with opportunity and connection. The amenities evoke a home-like feel: a theatre room, on-site clinic, game room, fitness facilities, multiple common areas, a library, a general store, a chapel, gated parking, ID entry, and 24/7 security. These elements collectively create independence and engagement, reducing isolation and helping residents maintain routines they value. For many, these features are not luxury add-ons but essential support that sustains autonomy and social well-being.

However, serious red flags temper the positives. Multiple reviews describe persistent cleanliness issues - roaches and bed bugs are repeatedly cited, with some accounts of lingering odors from trash rooms and carpet smells that never fully disappear. Maintenance and housekeeping gaps appear to be a recurrent theme, and security and infrastructure concerns surface in critiques about the elevator availability, ongoing construction, and, at times, inconsistent attention from higher-level management. The ongoing reconstruction - described by some residents as a disruptive, noisy project - can intrude on privacy and daily peace, especially for ten-story living where elevator access becomes a bottleneck. These are not minor irritants; they can meaningfully affect comfort levels and perceived safety.

Ultimately, the decision comes down to priorities. If immediate, heartfelt staff engagement, a rich social life, and convenient on-site services are nonnegotiable, St. Peter Manor delivers. The care-coordinator model, the sense of community, and the comprehensive amenity suite create a powerful value proposition for those who can tolerate occasional maintenance hiccups and construction-era disruption. For households prioritizing pristine environmental cleanliness, consistent pest control, uninterrupted quiet, and predictable maintenance schedules, alternatives may reduce risk of frustration and disappointment. Pros offset many cons when beloved staff - viewed as extensions of family - are the deciding factor and the resident's daily life revolves around engagement, support, and accessible care.

In practice, families choosing St. Peter Manor should enter with a clear checklist: tour during peak activity times to gauge cleanliness and noise; ask for current pest management plans and recent inspection histories; verify the construction timetable, elevator reliability, and any temporary access changes; explore a live-through of a typical day with a resident to assess whether the daily rhythm aligns with the loved one's needs; and confirm how transportation, meals, and care coordination operate for someone who may require escalating assistance. This community excels when the personal touch is the anchor and the resident's social and practical needs are met with warmth; it strains when cleanliness, quiet, and uninterrupted routine are non-negotiable requirements.

Restaurants

• CANVAS of Memphis (0.3 miles)
• Hueys (0.4 miles)
• Chick-Fil-A (0.6 miles)
• IHOP (0.7 miles)
• McDonald's (0.7 miles)
• McDonald's (0.7 miles)
• Slider Inn (0.9 miles)

Pharmacies

• Walgreens (0.5 miles)
• RNP of Memphis (0.8 miles)
• Walgreens (0.8 miles)
• CVS Pharmacy (0.8 miles)
• Walgreens (1.6 miles)
• Walgreens (2.6 miles)
• Walgreens (2.9 miles)

Physicians

• Women's Physicians Group (0.6 miles)
• Midtown Internal Medicine (0.6 miles)
• Christ Community Family Medicine (1.2 miles)
• Asbell, Penny Ut Hamilton Eye Institute (1.6 miles)
• Regional Medical Center (1.7 miles)
• Sandeep Chilakala, MD (1.7 miles)
• St Jude's Children Research Hospital (2.5 miles)

Parks

• Overton Square (0.6 miles)
• Chickasaw Garden Park (2.3 miles)
• Mud Island River Park (3.3 miles)
• Mississippi Greenbelt Park (3.3 miles)
• Audubon Park (4.8 miles)

Places of Worship

• Grace-St Luke's Episcopal Church (0.7 miles)
• Lindenwood Christian Church (1.3 miles)
• St John's United Methodist Church (1.3 miles)
• McLean Baptist Church (1.3 miles)
• Second Chance Fellowship (2.6 miles)
• Holy Trinity Community (3.7 miles)
• Shady Grove Missionary Baptist Church (4.7 miles)

Cafes

• Otherlands Coffee Bar & Exotic Gifts (1.1 miles)
• Kay Kafe (2.5 miles)
• Starbucks (3.1 miles)
• Starbucks (5.9 miles)

Hospitals

• Memphis VA Medical Center (1.4 miles)
• St Francis Hospital (1.6 miles)
• University Of TN Apha-Asp (1.7 miles)
• Regional One Health Main Campus (1.7 miles)
• Le Bonheur Children's Hospital (1.7 miles)
• Collins Chapel Health Center (1.7 miles)
• St Jude MRI Suite (2.5 miles)

Theaters

• Malco Powerhouse Cinema Grill & MXT (3.4 miles)

Transportation

• FedEx AOC (5.6 miles)
• Memphis Air Traffic Control Center (5.7 miles)
• Wilson Air Center (6.3 miles)
• Memphis International Airport Crew Room (6.4 miles)
• FedEx Hangar 26 (6.5 miles)