Overall Review of SerenityTowers
caveat
10 reviews mention this
Repairs and utilities were unreliable
Residents describe repeated failures with basic utilities and repairs.
Several residents report problems with hot water, heat, and air conditioning that leave apartments without climate control for stretches of time. Multiple reviews also mention elevators not working or being frequently down, and at least one resident describes electrical issues that stopped them from moving in. While at least one reviewer says repairs are happening every day, many others describe a pattern of recurring maintenance problems rather than lasting fixes.
caveat
3 reviews mention this
Bugs and roaches were mentioned
Residents mention pests including bed bugs.
Reviews describe an ongoing pest problem, including bed bug infestations that required repeated treatment. Another resident also calls out roaches alongside bed bugs, describing it as a persistent issue. One review that focuses heavily on maintenance also includes mention of bugs, reinforcing that residents saw pests as part of the day-to-day problems.
caveat
3 reviews mention this
Security and staff conduct concerns
Residents describe security and staff conduct concerns.
Some reviews raise concerns about security presence and resident safety, including being told there is no security. A reviewer also describes a security guard confronting visitors and behaving in a way they felt was inappropriate. Another resident recounts concerns about other residents stealing money, adding to a theme of safety and supervision problems for those living there.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Nearby Places of Interest
This area of Memphis, Tennessee offers a diverse range of amenities and services that may be appealing to seniors looking for a convenient and bustling neighborhood. With a variety of restaurants such as R P Tracks, El Porton Of Memphis, and Wendy's nearby, residents have access to different dining options. Additionally, there are several places of worship including Holy Trinity Community and Lindenwood Christian Church, providing spiritual support for those interested. The area also boasts multiple pharmacies like Walgreens and CVS Pharmacy for easily accessible healthcare needs. For leisure activities, parks like Chickasaw Garden Park and Audubon Park offer outdoor spaces for relaxation. Healthcare facilities such as Methodist Healthcare Employee Assistance Program and Saint Francis Hospital are in close proximity, ensuring quality medical care when needed. Lastly, transportation options including Memphis International Airport Crew Room and National Car Rental make traveling simple for residents in this area.
Restaurants
- R P Tracks (0.3 miles)
- Taco Bell (0.6 miles)
- El Porton Of Memphis (0.7 miles)
- Wendy's (0.7 miles)
- Lucchesi's Beer Garden (0.7 miles)
- Freddy's Frozen Custard & Steakburgers (2.2 miles)
- Wiseacre Brewing Company (2.3 miles)
Places of Worship
- Holy Trinity Community (0.5 miles)
- Lindenwood Christian Church (2.2 miles)
- White Station Church of Christ (2.7 miles)
- Grace-St Luke's Episcopal Church (3.5 miles)
- McLean Baptist Church (4 miles)
- St John's United Methodist Church (4.4 miles)
- Second Chance Fellowship (4.6 miles)
Pharmacies
- Walgreens (0.6 miles)
- CVS Pharmacy (0.8 miles)
- Walgreens (0.9 miles)
- Walgreens (2.2 miles)
- Walgreens (2.6 miles)
- CVS Pharmacy (2.8 miles)
- People's Custom Rx (3.2 miles)
Cafes
- Starbucks (0.7 miles)
- Starbucks (2.4 miles)
- Otherlands Coffee Bar & Exotic Gifts (2.7 miles)
Parks
- Chickasaw Garden Park (1.2 miles)
- Audubon Park (1.3 miles)
- Overton Square (3.2 miles)
- Sea Isle Neighborhood (4 miles)
Physicians
- Laurelwood Pediatrics (2.9 miles)
- Tristate Neurology (3 miles)
- JNT Natural Medicine (3.1 miles)
- Midtown Internal Medicine (3.9 miles)
- Women's Physicians Group (4.1 miles)
- The Endocrine Clinic PC (4.3 miles)
- Christ Community Family Medicine (4.5 miles)
Hospitals
- Methodist Healthcare Employee Assistance Program (3 miles)
- Saint Francis Hospital (4.8 miles)
- Lebonheur Outpatient Center-East (4.8 miles)
- Memphis VA Medical Center (4.9 miles)
- St Francis Hospital (5 miles)
- University Of TN Apha-Asp (5.1 miles)
- Regional One Health Main Campus (5.1 miles)
Transportation
- Memphis Air Traffic Control Center (3.7 miles)
- FedEx AOC (3.9 miles)
- Wilson Air Center (4.7 miles)
- FedEx Hangar 26 (4.8 miles)
- Memphis International Airport Crew Room (5.3 miles)
- National Car Rental (5.5 miles)
- TSA Security Check Point (5.7 miles)