Highland Terrace at Midtown

Pros

• The facility is bright and clean, and the residents are very nice people.
• Residents enjoy a great location with friendly neighbors and cooperative office staff.
• Management is making positive changes to the building that enhance the living experience.
• Tenants appreciate the spacious apartments equipped with full-sized kitchens.
• The staff is patient and easy to communicate with, providing good care for residents.
• Many residents look forward to meals and find a variety of options available.
• Housekeeping services are regular and thorough, maintaining cleanliness in apartments.
• Overall, families feel they are getting their money's worth from the community's offerings.
• The renovated apartments feature beautiful upgrades, making them more appealing for residents.
• Visitors to the community report finding it clean and welcoming after updates were made to common areas.

Cons

• The new ownership has led to a significant decline in activities, transportation services, and tenant consideration.
• The on-site management is perceived as aloof and uninterested in tenant relationships.
• A recent 20.4% rent increase has caused many tenants to feel alienated and prompted them to move out.
• The building has been criticized for its superficial renovations that resemble a "vaguely Las Vegas" aesthetic.
• Van trips to doctor appointments have been completely cancelled, along with evening and weekend meal services.
• Tenants are left with minimal activities, primarily just bingo sessions.
• Overall, the community is viewed as an overpriced apartment building rather than a vibrant living space.

Review

The reviews for this senior living community present a range of experiences, from commendations on the management and environment to concerns about recent changes following new ownership. One prospective tenant shared their impressions after touring the facility for their mother. They reassured that despite negative feedback from others, it did not impact their decision-making process. The main reason they chose not to lease was due to a decline in their mother's health, necessitating around-the-clock nursing care rather than independent living arrangements. They noted an observation about residents often gathering in the lobby area; while this could indicate social activity, it may also reflect the community’s current atmosphere which might be off-putting to potential residents seeking a quieter environment.

Contrastingly, another resident who has been at the community for two and a half years highlighted a significant decline in quality since new ownership took over. Initially, they found it to be an enjoyable place with numerous activities, regular transportation services for medical appointments, and consistent meal offerings throughout the week. However, they voiced frustration over the reduction of activities and cancellation of transportation services under the new management's reign. Furthermore, they criticized what they perceived as aloofness from on-site management who seemed more interested in collecting rent than engaging with tenants' needs or concerns. A steep 20.4% increase in rent served as a breaking point for this resident as many tenants sought alternatives elsewhere.

From an aesthetic standpoint, several reviews pointed out that while cosmetic improvements had been made—resulting in what one reviewer described as a “vaguely Las Vegas” look—the essence of what made the community appealing appears to have diminished. Reviews note that previous amenities such as evening meals and weekend café options were either reduced or eliminated altogether, limiting dining choices significantly and reducing communal interactions during off-peak times. Activities now seem predominantly focused on simple events like bingo sessions rather than providing diverse options that encourage social engagement among residents.

In contrast to those criticizing management’s approach post-ownership change, some residents expressed satisfaction with their current experiences within the community. One individual highlighted great interactions with neighbors and office staff while appreciating their apartment’s fit for personal needs; they noted several ongoing renovations which had enhanced living conditions without prior awareness upon moving in. This positive sentiment echoed through multiple reviews where individuals felt content with their living situations thanks to friendly staff support and well-maintained facilities.

Family members of residents also contributed positive observations regarding loved ones enjoying life within this community setting. For instance, one family member discussed how her brother thrived there thanks to attentive staff willing to accommodate his needs—including interactive dining experiences and quality housekeeping services—to ensure he remained comfortable and happy in his residence. This familial perspective reinforced feelings of reassurance among families looking into appropriate housing solutions for older relatives needing assistance but wishing for independence at the same time.

However, even amid praise regarding friendliness among staff and cleanliness of facilities, there remains acknowledgment about certain shortcomings like unreliable cable service—an inconvenience mentioned but tolerated given its no-cost nature—and various units awaiting renovations due to age constraints inherent in older buildings. Despite these challenges surrounding some units’ upkeep or changes made by management affecting experience negatively overall perceptions remain centered on improving environments—where updated spaces include modern kitchens—creating brighter communities focusing on resident wellness even amidst operational transitioning necessary following new ownership dynamics.

Overall, these varied reviews collectively encapsulate both optimism alongside concern within this senior living facility's evolving narrative—a reflection on institutional growth juxtaposed against tenant expectations shifting over time driven by performance leading toward sustainable living environments catering adequately toward elder community members seeking comfort mixed with autonomy.

This part of Memphis, Tennessee, offers a diverse range of amenities and services that cater to the needs of seniors. With a variety of restaurants and cafes located within a short distance, seniors can enjoy convenient dining options. Additionally, there are multiple pharmacies and healthcare facilities in close proximity, providing easy access to medical care. The presence of various places of worship offers opportunities for spiritual fulfillment and community engagement. Parks and green spaces nearby offer peaceful settings for leisurely walks or outdoor activities. The area is also well-connected with transportation options, including proximity to the Memphis International Airport. Overall, this neighborhood provides a comfortable and convenient living environment for seniors looking to settle in Memphis.

Restaurants

• R P Tracks (0.4 miles)
• Taco Bell (0.5 miles)
• El Porton Of Memphis (0.5 miles)
• Lucchesi's Beer Garden (0.6 miles)
• Wendy's (0.8 miles)
• Wiseacre Brewing Company (2.2 miles)
• Freddy's Frozen Custard & Steakburgers (2.3 miles)

Pharmacies

• Walgreens (0.5 miles)
• CVS Pharmacy (1 miles)
• Walgreens (1 miles)
• Walgreens (2.2 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (3.2 miles)

Cafes

• Starbucks (0.6 miles)
• Starbucks (2.5 miles)
• Otherlands Coffee Bar & Exotic Gifts (2.6 miles)

Places of Worship

• Holy Trinity Community (0.6 miles)
• Lindenwood Christian Church (2.2 miles)
• White Station Church of Christ (2.8 miles)
• Grace-St Luke's Episcopal Church (3.4 miles)
• McLean Baptist Church (3.9 miles)
• St John's United Methodist Church (4.4 miles)
• Second Chance Fellowship (4.5 miles)

Parks

• Chickasaw Garden Park (1.2 miles)
• Audubon Park (1.4 miles)
• Overton Square (3.1 miles)
• Sea Isle Neighborhood (4 miles)

Physicians

• Laurelwood Pediatrics (2.9 miles)
• Tristate Neurology (3 miles)
• JNT Natural Medicine (3.1 miles)
• Midtown Internal Medicine (3.8 miles)
• Women's Physicians Group (4 miles)
• The Endocrine Clinic PC (4.3 miles)
• Christ Community Family Medicine (4.4 miles)

Hospitals

• Methodist Healthcare Employee Assistance Program (3 miles)
• Memphis VA Medical Center (4.8 miles)
• Lebonheur Outpatient Center-East (4.8 miles)
• Saint Francis Hospital (4.9 miles)
• St Francis Hospital (5 miles)
• University Of TN Apha-Asp (5 miles)
• Regional One Health Main Campus (5.1 miles)

Transportation

• Memphis Air Traffic Control Center (3.8 miles)
• FedEx AOC (4 miles)
• Wilson Air Center (4.8 miles)
• FedEx Hangar 26 (4.9 miles)
• Memphis International Airport Crew Room (5.4 miles)
• National Car Rental (5.6 miles)
• TSA Security Check Point (5.8 miles)