2380 James Road, Memphis, TN 38127
For more information about senior living options: (844) 490-3973
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The facility is really nice, and staff showed a lot of care toward the patients. The patient was treated with exceptional care, and her room was nicknamed the "White House" in reflection of that care. The patient was well beloved at Mid-South, and the caregivers could not ask for more. Midsouth Home Health Care is a wonderful service that truly cares about patients. Two nurses visited the patient's home twice weekly, providing thorough care, checking vitals and swelling, and guiding walking with a walker plus daily exercises. The staff frequently checked on the patient and understood and respected her wishes.
The facility is horrendous from the director to the lowest staff members. The building should be condemned, with torn blinds, antiquated furniture, and dirty linen. People sat in the halls in soiled clothes while staff stood around gossiping. People should not take their loved ones to this place under any circumstance. The staff were very unprofessional, and the facility should not be trusted with loved ones. The care was unsatisfactory: meals were delayed, baths were delayed, and therapy was limited. The reviewer would not place anyone there again.This community is best suited for families that can act as vigilant advocates and are comfortable prioritizing active oversight, especially for short-term rehabilitation where daily accountability is essential. Midsouth Health and Rehabilitation Center presents a facility with a respectable appearance and a potential for personal attention from some staff, but the reality of daily operations requires hands-on involvement to safeguard progress and dignity. Families should be prepared to intervene promptly if care gaps emerge, and to set clear expectations from day one. Those seeking a hands-off, consistently high-standard experience may find this option too risky.
On the plus side, certain frontline caregivers stand out. Several reviews highlight compassionate nurses and CNAs who delivered real warmth and attention, and one long-term resident's family recounts a level of personalized care that felt almost presidential. The reference to a room nicknamed "the White House" signals that, when the staff are aligned with a resident's preferences, comfort and respect can be preserved. There is also a sense that, with the right staff in place, the staff checks and attentiveness observed by visitors can translate into genuine, ongoing interaction - though these moments appear episodic rather than systemic.
The major cons, however, are severe enough to tilt the balance decisively toward caution. Under-staffing surfaces as a core problem, with persistent impressions of overcrowding and insufficient personnel to handle routine needs. Writers describe dirty linen, torn blinds, and residents in hallways with soiled clothing, accompanied by staff who appear to congregate at the desk rather than respond to resident needs. Timeliness is another recurring issue: meals arriving late, baths deferred, and only limited therapy time documented in multiple rehab stays. These patterns undermine rehabilitation momentum and erode trust in daily care.
This tension between potential and performance means the pros do not reliably offset the principal cons. The presence of a few highly committed caregivers cannot compensate for inconsistent staffing and lapses in basic cleanliness and routine care. For short-term rehab, that inconsistency risks stalled progress and frustration for both residents and families. For long-term stays, the danger is entrenched dissatisfaction and repeated safety concerns. In other words, the facility may occasionally execute excellent, personalized care, but the frequency and severity of the gaps are enough to impair overall quality of life.
There is a counterpoint worth noting: the organization's home health component receives positive mention independent of the brick-and-mortar center. Midsouth Home Health Care is praised for consistent nurse visits, careful evaluation of swelling and circulation, and effective therapy that helps patients regain mobility at home. This contrast suggests the core issue is not a lack of clinical capability, but rather inconsistent on-site staffing, supervision, and environmental maintenance. For families where inpatient rehab is the plan, the home health option can still be a strong continuation of care after discharge, but it does not replace the need for a reliably managed facility in the immediate post-acute phase.
In practical terms, families considering Midsouth Health and Rehabilitation Center should demand evidence of sustained improvements before committing. A thorough on-site tour with a focus on cleanliness, supply availability, and staff-to-resident ratios is essential. Request recent therapy schedules, discharge planning practices, and direct conversations with the director about staffing support during peak hours. If tendencies toward delays in meals, baths, or therapy persist, it is prudent to explore alternatives with proven consistency in daily routines and a demonstrable commitment to cleanliness and professional standards. In scenarios where a resident's needs include highly reliable daily care and predictable rehab progression, alternatives should be prioritized to minimize risk and maximize confidence in ongoing care.
155 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Memphis International (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Midsouth Health and Rehabilitation Center in Memphis, TN is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to its residents.
In terms of amenities, residents can take advantage of the on-site beauty salon for all their grooming needs. They also have access to cable or satellite TV in their fully furnished accommodations. The community operates transportation services to help residents get around town, and there is also a computer center for those who want to stay connected.
The dining room offers restaurant-style dining with delicious meals prepared by the staff. Residents can enjoy their meals in a communal setting or in the privacy of their kitchenette-equipped accommodations. Housekeeping services ensure that the living spaces are always clean and tidy.
For recreation and relaxation, there is a fitness room and gaming room available for residents to use. Outdoor space including gardens provide opportunities for fresh air and relaxation. A small library is also available for those who love reading.
Care services at Midsouth Health and Rehabilitation Center include 24-hour call system and supervision to ensure resident safety at all times. Assistance with daily living activities such as bathing, dressing, and transfers is provided as needed. Medication management is available, along with specific dietary options such as diabetes diets or special dietary restrictions.
Residents at this community have plenty of activities to engage in. Concierge services help plan day trips and organize resident-run activities which bring people together. Scheduled daily activities keep everyone busy, while fitness programs promote physical health.
The location of this assisted living community provides convenience with multiple nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals making it easily accessible for residents' various needs.
Overall, Midsouth Health and Rehabilitation Center offers a comfortable environment where seniors can receive personalized care while enjoying an array of amenities and engaging in fulfilling activities within a supportive community setting.
Midsouth Health and Rehabilitation Center is located at 2380 James Road, Memphis, TN 38127 in Shelby County, Tennessee
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