Westmoreland Health And Rehabilitation Center in Knoxville, TN
Westmoreland Health And Rehabilitation Center is a nursing home community in Knoxville, TN.
Information last verified:
5837 Lyons View Pike, Knoxville, TN 37919
For more information about senior living options: (866) 208-4318
3.7 from 92 reviews
5 stars
53
4 stars
7
3 stars
4
2 stars
3
1 stars
25
Overall Review of Westmoreland Health And Rehabilitation Center
common18 reviews mention this
Staff kindness and respectful care
Many residents and families describe staff members as kind, caring, and respectful.
A recurring theme across reviews is how residents are treated day to day, with families describing staff who are compassionate and attentive. Several people also mention staff helping with dignity and making a stressful recovery feel more manageable. While experiences vary, many reviewers specifically call out professionalism and responsiveness from nurses and CNAs, as well as the support given to families.
caveat6 reviews mention this
Call-button response and communication
Some reviews raise concerns about getting help quickly and clear communication.
A number of critical reviews describe difficulty reaching staff, including slow response to call buttons and phone calls. Some families also describe gaps in handoffs and information sharing between shifts. A few reviewers recommend being present often to make sure needs are met, which points to communication being inconsistent for at least some residents.
common8 reviews mention this
Activities keep residents engaged
Residents often mention frequent activities that help them stay engaged.
Several reviews describe an active activities program, including organized events and resident participation throughout the day. People mention specific favorites and note that staff members involved in activities make residents feel included. Even reviewers with other reservations still single out activities as a bright spot.
common7 reviews mention this
Food quality and dietary attention
Reviews frequently mention that meals are good and dietary needs are taken seriously.
Multiple reviewers say the food is enjoyable and that meals are served in a way that works for residents and guests. Several people also mention staff being cautious about dietary restrictions, which aligns with the dining approach reflected in the community’s offered diets. While most feedback is positive, a smaller number of reviews raise concerns about meals and timing.
caveat8 reviews mention this
Cleanliness and facility condition
Cleaning and overall facility condition are discussed both positively and negatively in reviews.
Some reviews describe the building as clean, modern, and kept up, including praise for brighter spaces and general cleanliness. Other reviewers take a much harsher view, mentioning odors and issues like dirty rooms or hygiene problems. Taken together, reviews suggest cleanliness can be consistent for some families while being a concern for others.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
222 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
McGhee-Tyson (8 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
This part of Knoxville, Tennessee, offers a convenient location with easy access to various healthcare facilities including physicians, pharmacies, and hospitals within a short distance. The area also provides a range of dining options such as Twin Peaks Knoxville, Farmacy, and Bravo! Italian Kitchen for enjoyable meals. For recreational activities, Lakeshore Park and Victor Ashe Park are nearby for leisurely walks or picnics. Additionally, there are places of worship like First Cumberland Presbyterian Church and Immaculate Conception Catholic Church for spiritual support. The neighborhood also offers entertainment options with theaters like Regal Cinebarre West Town Mall and cafes such as Starbucks for social gatherings. Overall, this area provides a well-rounded community with amenities that cater to the needs of seniors looking for a comfortable living environment in Knoxville.
Physicians
Choice Orthotics & Prosthetics (0.5 miles)
Hanger Prosthetics & Orthotics (0.6 miles)
Knoxville Psychiatric Group (0.8 miles)
Allergy Associates Pa (0.9 miles)
Anderson, & Rahman Dermatology (0.9 miles)
Dr Charles Huddleston, MD (0.9 miles)
Elizabeth Anderson, MD - Knoxville Institute of Dermatology (1.1 miles)
Medicare provides limited coverage for skilled nursing home care, covering full benefits for the first 20 days and partial benefits up to 100 days under certain conditions, after which families must explore alternative funding options like Medicaid or long-term care insurance to manage potentially high costs. Proactive planning is essential to navigate the complexities of financing ongoing care once Medicare coverage ends.
Geriatric care managers create personalized care plans for older adults, addressing their medical, social, financial, and psychological needs while coordinating services and advocating for their well-being. They help families navigate caregiving challenges but may be hindered by high costs and a shortage of qualified professionals.
The article highlights the importance of empathy and open communication when comforting someone who is grieving, noting that grief is unique to each individual and emphasizing the need for sincere expressions of condolence, active listening, and ongoing support. It also addresses cultural differences in mourning practices and encourages tailored approaches to provide effective comfort.
Westmoreland Health And Rehabilitation Center photos
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