Four Oaks Health Care Center
Save1101 Persimmon Ridge Road, Jonesborough, TN 37659
For more information about senior living options: (844) 490-3973
Four Oaks Healthcare is praised for providing excellent care, treating residents like family. Staff members across all departments demonstrate genuine care and commitment to their residents. The facility is noted for its cleanliness and well-kept environment, contributing to a positive atmosphere. Specific staff members, such as nurses and rehabilitation therapists, are recognized for their exceptional support and friendliness. Family members appreciate the advocacy and support provided by staff during their loved ones' stays at the facility. The building impressed visitors with its immaculate condition and friendly staff interactions. Residents benefit from effective rehabilitation services that contribute positively to their recovery process.
The care provided at Four Oaks was described as unreliable, particularly when patients were left alone without adequate assistance. There were complaints about patients needing urgent help being ignored when they used the call button. One patient experienced a lack of timely response to his needs, leading to distressing situations. A patient's feedback highlighted concerns about being punished by being left in a chair for extended periods. There were allegations of mistreatment and abuse, causing emotional distress and fear for one resident. A significant concern was raised regarding a one-star CMS rating, indicating possible systemic issues that need addressing for the benefit of residents.Four Oaks Healthcare has garnered a mix of reviews from patients and their families, reflecting both commendable care as well as serious concerns. Many families have praised the facility for its compassionate staff and clean environment, while some have shared troubling experiences that highlight significant areas in need of improvement. This article aims to present an overview of these reviews, illustrating both sides to provide a comprehensive understanding of the facility's strengths and weaknesses.
One reviewer highlighted Four Oaks as a premier rehabilitation center compared to other facilities where family members had received care. The author emphasized how their grandmother, aunt, and father all benefited from what they described as exceptional treatment, noting that staff members treated residents like family. The reviewer even made the decision to move their father from a different facility specifically because of the superior care provided at Four Oaks. They praised the dedication of employees across various departments—from housekeeping to administration—pointing out that when any concerns arose, they were addressed promptly, which offered peace of mind during difficult times.
Conversely, feedback from a 96-year-old patient who underwent a week-long rehab stay revealed significant flaws in care. Although he had his daughter with him as an advocate throughout his stay, he expressed concerns about the reliability of staff responses when urgent needs arose. He recounted distressing situations where he felt neglected despite hitting the call button for help and stressed that not having an advocate could lead to dire circumstances for those left alone. Despite this criticism, he acknowledged some exemplary service provided by specific nurses and rehabilitation staff, reporting that they were friendly and genuinely caring during interactions.
A family member accompanying the elderly patient corroborated his account regarding issues related to response times to call buttons. While praising many individual staff members for their efforts and professionalism—including nurses Trish B and Terri—the visitor noted a broader problem related to timely responsiveness among staff overall. This observer suggested that there might be a culture within Four Oaks that desensitized staff toward urgent calls for attention, which is critical information for management looking to improve patient care standards.
Further complicating the picture is another damning review concerning a mother who faced maltreatment during her 22-day stay at Four Oaks. Her experience was characterized by periods of being ignored after calling for assistance with basic needs like using the restroom or moving around. In what was alleged as punitive measures by staff, she was reportedly confined to one location for extended hours without adequate consideration for her comfort or dignity. Tragically, this experience led not only to physical health problems but also created deep psychological scars; her family reported ongoing fears manifested through nightly screams stemming from abuse suffered at the facility.
In stark contrast to these troubling accounts stands another observer's brief but positive interaction with Four Oaks Healthcare during a sales visit unrelated to patient care services. The cleanliness of the building impressed them significantly along with interactions with friendly staff who engaged positively despite being involved in business transactions unrelated directly to caregiving or resident welfare. Such interactions suggest that while front-line staff may exhibit friendliness and competence in certain contexts, systemic issues underline many residents' experiences.
Finally, it is essential that leaders within Four Oaks take heed of both praise and criticism from family members and patients alike. Specific recommendations include addressing staffing shortages or cultural desensitization toward immediate resident needs in order improve response times when call buttons are activated. Furthermore, taking steps towards improving their Center for Medicare & Medicaid Services (CMS) rating—a concerning one star—will not only bolster their reputation but would ultimately benefit residents seeking quality care among local competitors boasting five-star ratings. A commitment toward better practices can potentially transform patient outcomes into more consistently positive experiences at Four Oaks Healthcare moving forward.
84 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tri-Cities Regional (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Four Oaks Health Care Center is an assisted living community located in the peaceful town of Jonesborough, TN. Our facility is designed to provide a comfortable and supportive environment where seniors can age gracefully and receive the care they need.
Our community offers a wide range of amenities to enhance our residents' quality of life. We have a beauty salon on-site, ensuring that our residents always look and feel their best. Cable or satellite TV is available in each living space, allowing our residents to stay entertained and connected. Community-operated transportation is provided for outings and appointments, making it easy for residents to maintain an active social life. Our computer center enables them to stay connected with friends and family online.
Meals are served restaurant-style in our elegant dining room, where residents enjoy delicious and nutritious cuisine prepared by our experienced chefs. Special dietary restrictions are accommodated to ensure each resident's unique needs are met. For those who prefer to cook their own meals, we provide fully furnished kitchenettes.
Maintaining an active lifestyle is important at Four Oaks Health Care Center. Our fitness room is equipped with everything needed for exercise and physical therapy sessions. Residents can relax in our beautiful garden or engage in friendly competition in our gaming room. Our small library offers a cozy spot for reading and relaxation.
Our caring staff provides 24-hour call system assistance, supervision, and activities of daily living support such as bathing, dressing, and transfers. Medication management ensures that residents receive the correct dosages at the appropriate times. A mental wellness program promotes emotional well-being among our seniors.
Transportation arrangements are made for non-medical purposes as well as doctor's appointments so that residents can easily access necessary services outside the community.
At Four Oaks Health Care Center, we understand that social engagement is vital for overall well-being. Our concierge services cater to individual needs and preferences. Fitness programs keep residents active and healthy, while planned day trips provide opportunities for exploration and adventure. Resident-run activities encourage friendship and camaraderie among residents, and a variety of daily activities are scheduled to keep our seniors mentally stimulated.
Our community is conveniently located near cafes, parks, pharmacies, restaurants, and places of worship. This proximity ensures that residents have easy access to essential services and can maintain connections with their local community.
At Four Oaks Health Care Center, we strive to provide a warm and inviting environment where each resident is treated with compassion and respect. Our staff is dedicated to ensuring that every individual's needs are met so they can enjoy a fulfilling and comfortable assisted living experience.
Four Oaks Health Care Center is located at 1101 Persimmon Ridge Road, Jonesborough, TN 37659 in Washington County, Tennessee
Four Oaks Health Care Center on seniors.fyi includes 5 photos including images showing bedroom, interior, healthcare, awning, entrance, landscaping, trees, hospital bed, and more.
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