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3.6 from 67 reviews
5 stars
37
4 stars
7
3 stars
2
2 stars
1
1 stars
20
Overall Review of Lakebridge - A Waters Community
common9 reviews mention this
Rehab and therapy get strong notes
Rehabilitation and physical therapy stand out in residents’ accounts of their care.
Multiple residents and family members describe strong outcomes and support from the therapy team, including individualized therapy aimed at improving independence. Several mention physical and occupational therapy working diligently after surgeries or illnesses, and they contrast it with other facilities they compared. A few reviews also critique care in other areas, but even within those accounts the therapy team is singled out as a positive.
common2 reviews mention this
Staff kindness and responsiveness
Residents and families frequently describe staff as caring and proactive.
Several reviews emphasize how caring and proactive the staff felt during visits or stays. Others specifically credit staff responsiveness when family members contacted them, and describe feeling supported by the team. While not every experience is positive, the positive staffing descriptions show up across different families and situations.
common2 reviews mention this
Social work support is noted
Social workers are repeatedly praised for being helpful to families.
Some families highlight that the facility’s social workers were supportive, including helping with matching needs during care. Others describe office and social work staff as easy to communicate with during their stay. At the same time, a separate review describes communication gaps, so support seems to depend on the situation and advocate involved.
common2 reviews mention this
Activities keep residents engaged
Residents describe a steady schedule of activities to participate in.
More than one review points to daily engagement through activities and an activity program. One family member specifically describes frequent participation and daily fun, while another mentions patients being supported with activities they can join. This lines up with the community offering scheduled daily activities and resident-run involvement.
caveat7 reviews mention this
Food quality draws mixed reactions
Dining experiences are inconsistent, ranging from praised meals to complaints.
Some families say the food was excellent or even “marvelous,” and they also mention positive parts of meals during hospice or rehab. Others complain about portions, unappealing meals, or food not matching dietary needs, including tomatoes and tomato-based items. A few reviews also connect dining issues with an overall feeling that care needs were not being met reliably.
caveat5 reviews mention this
Call-light delays and missed care
Several residents and families report delays getting help when needed.
Some reviews describe long waits when call lights were on, with staff taking a significant amount of time to respond. Others describe staff spending time at the nursing station despite call lights going off. A couple of accounts also tie this to broader care problems, like delayed assistance and concerns about checks, which lowers confidence even when individual caregivers are sometimes praised.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Lakebridge - A Waters Community on seniors.fyi includes 5 photos including images showing interior, decor, bedroom, windows, trees, architecture, exterior, wheelchair, and more.
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Landscaping, Building, Architecture, Trees, and Exterior
Fireplace, Plant, Wheelchair, and Lounge Area
Healthcare and Quilt
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109 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Tri-Cities Regional (12 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Effective rehabilitation services and improvements under new leadership.
Encouraging Participation in Adult Day Care: A Guide to Supporting a Hesitant Parent
Comprehensive Exploration of Living Wills and Other Advance Directives
A Detailed Exploration of Living Wills and Advance Directives
