Lakebridge - A Waters Community in Johnson City, TN

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Lakebridge - A Waters Community in Johnson City, TN

115 Woodlawn Drive, Johnson City, TN 37604

For more information about senior living options: (844) 490-3973

3.7 from 64 reviews
5 stars
37
4 stars
7
3 stars
2
2 stars
1
1 stars
17

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    Overall Review of Lakebridge - A Waters Community

    Pros

    • pro Wes is a great administrator who truly cares about the patients and high-quality care.
    • pro The staff are wonderful to work with.
    • pro Residents were surrounded by love and warmth from the staff, and management was excellent and went above and beyond for families.
    • pro The staff even personally did a resident's laundry to help the family.
    • pro The rehab program is top-notch and the therapy is fantastic.
    • pro The nursing care is compassionate, and the staff make residents feel like family.
    • pro The facility is consistently clean and well maintained.
    • pro The activity program is excellent and keeps residents engaged.
    • pro The management team is dedicated to improvements, and care shows it.
    • pro The atmosphere is warm and caring, with attentive and hardworking staff.

    Cons

    • pro They hated Lakebridge almost from day one, feeling trapped like in prison and unable to leave.
    • pro They described Lakebridge as a dump with dirty floors and overall poor cleanliness.
    • pro They claimed the food was inadequate or left residents hungry after meals.
    • pro They reported staff as rude, unsympathetic, and even bullying residents, sometimes targeting beliefs or religion.
    • pro They alleged a lack of basic care, with no discharge planning, no vitals checks, and slow response to call lights.
    • pro They criticized the facility as for-profit and money-driven, caring more about profits than residents.
    • pro They cited severe supply issues and poor conditions, such as days without hot water and diaper shortages.
    • pro They said end-of-life or visiting policies were poorly managed, restricting families from being with loved ones.

    Review

    Lakebridge ? A Waters Community is best suited for families seeking a warm, home-like atmosphere with solid rehabilitation services and a hands-on, visible administration. The community tends to reward residents and families who value personal attention from frontline staff and a genuinely caring culture. It works well for those prioritizing strong therapy programs and a sense of family belonging over formal elegance or flawless daily operations. Careful consideration is warranted for families that cannot tolerate uneven care experiences, significant variation in daily living quality, or concerns about for-profit dynamics and management turnover. In short, this is a place where compassion and rehab strength often carry the day, but not without notable caveats.

    Key pros revolve around leadership and staff who consistently demonstrate care. Administrators, notably Wes, receive repeated praise for accessibility and proactive problem-solving. The nursing and support teams are frequently described as compassionate, responsive, and willing to go the extra mile - sometimes even handling tasks like laundry to ease family burdens. Therapy and rehab emerge as standout strengths, with many residents and families reporting individualized, effective interventions that restore independence and facilitate return to daily living. The activity calendar, social workers, and an overarching sense of warmth contribute to a feeling that residents are truly known and engaged. For families navigating rehab, discharge planning and daily routines can feel manageable when these elements are aligned.

    Yet, the cons cited in the community's experience are not trivial. Several accounts describe variable care quality, with instances of delayed response to call lights, inconsistent assistance with showers or daily needs, and gaps in monitoring. Food quality and portion size are sometimes criticized, and there are repeated concerns about housekeeping standards and room cleanliness. Discharge planning has been flagged as inconsistent or insufficient in some cases, along with worries about the urgency and communication surrounding transitions. A subset of reviews raises questions about governance, the for-profit model, and how resources are allocated, including issues like staffing coverage and maintenance. Taken together, these are real friction points that can significantly color the day-to-day experience.

    The prospect of strong rehab and a caring, engaged staff does offset many drawbacks, but not uniformly. When management retools processes and reinforces accountability, improvements are tangible - cleanliness improves, responsiveness sharpens, and patient and family confidence grows. The positive trajectory is most evident in rehab outcomes and in the willingness of staff to address concerns when they surface. However, the variability across shifts and departments means the offset is not guaranteed. Families should expect a best-case scenario where therapy is excellent and the culture remains compassionate, punctuated by occasional lapses that demand vigilant oversight and timely escalation.

    Explicit alternatives become relevant for families prioritizing consistently high standards across every domain. If the priority is uninterrupted, transparent care with near-guaranteed timely response, or if the comfort of a consistently reductionist approach to meals and activities matters more than rehab strength, other local options may align more closely with those expectations. Lakebridge can still be the right fit for families who value genuine warmth, individualized rehab, and a tightly knit community atmosphere - but it requires a degree of hands-on involvement, active communication with leadership, and readiness to address issues as they arise rather than assuming they will be resolved without family advocacy.

    Practical steps for families evaluating Lakebridge: schedule multiple visits at different times to observe routines across shifts; speak directly with the administrator about discharge planning, call-light response, and staffing coverage; tour the rehab department and ask for recent outcome data and patient stories. Probe current housekeeping and dining practices and request a tour of patient rooms to assess cleanliness and odors. Consider a respite or short stay to observe daily rhythms firsthand and to gauge whether improvements under new leadership are sustained. Engage current residents and families in candid conversations about care consistency, communication, and whether the environment feels like a true extended family. This approach will reveal whether Lakebridge's strengths align with the family's non-negotiables and whether the cons can be effectively managed.

    Features

    Housing

    • 109 resident community capacity 109 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Tri-Cities Regional (12 miles away) Tri-Cities Regional (12 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Lakebridge is a premier assisted living community located in Johnson City, TN. Our community is part of the Waters Senior Living family and offers top-notch amenities and care services to our residents.

    At Lakebridge, we strive to provide a comfortable and fulfilling lifestyle for our residents. Our amenities are designed to meet the diverse needs and interests of our residents. We have a beauty salon onsite where residents can pamper themselves, as well as a fully equipped fitness room for those who want to stay active. Our gaming room provides entertainment options, while our small library offers a quiet space for reading and relaxation. Residents can enjoy delicious meals served in our restaurant-style dining room, or they can choose to prepare their own meals in their kitchenette. For outdoor enthusiasts, we have a beautiful garden and outdoor space where residents can relax and enjoy the fresh air.

    Our care services are tailored to meet the individual needs of each resident. We have 24-hour call systems and supervision to ensure the safety and security of our residents. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We offer specialized meal preparation for residents with diabetes or special dietary restrictions.

    At Lakebridge, we believe that staying engaged in life is essential to overall well-being. That's why we offer a variety of activities for our residents to enjoy. From fitness programs and planned day trips to resident-run activities and scheduled daily activities, there is always something fun happening at Lakebridge.

    Our community also benefits from its convenient location. With multiple cafes, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals nearby, our residents have easy access to everything they need.

    If you are looking for an assisted living community that combines exceptional amenities with personalized care services in Johnson City, TN, look no further than Lakebridge - A Waters Community.

    Nearby Places of Interest

    Physicians

    • East Tennessee Medical Associates, PC (0.1 miles)
    • Bharti Plastic Surgery (0.6 miles)
    • Etsu Physicians and Associates (0.6 miles)
    • Woodridge Outpatient Services (0.6 miles)
    • First Choice Healthcare Family (0.7 miles)
    • Ask-A-Nurse (0.8 miles)
    • Regional Cancer Center (0.8 miles)

    Hospitals

    • Woodridge (0.7 miles)
    • James H. Quillen VA Medical Center (1.6 miles)
    • Franklin Woods Community Hospital (2 miles)
    • Center For Women's Health (2.3 miles)

    Restaurants

    • Chick-Fil-A (0.7 miles)
    • Taco Bell (0.7 miles)
    • Sahib (0.8 miles)
    • Petro's Chili & Chips (1 miles)
    • Freddy's Frozen Custard & Steakburgers (1 miles)
    • Panda Express (1.2 miles)
    • Knight's Pizza (1.4 miles)

    Pharmacies

    • ProCompounding Pharmacy (0.7 miles)
    • Walgreens (0.7 miles)
    • Ballad Health Pharmacy (0.7 miles)
    • West Towne Pharmacy (1 miles)
    • Hillcrest Drug Store (1.8 miles)
    • The Compounding Lab Johnson City (1.8 miles)
    • CVS Pharmacy (2.7 miles)

    Places of Worship

    • Grace Fellowship Church (1.2 miles)
    • Islamic Center Of Northeast Tennessee (1.5 miles)
    • Covenant Presbyterian Church (2.2 miles)
    • St Mary's Church (2.9 miles)

    Cafes

    • Starbucks (1.8 miles)
    • Open Doors Coffeehouse (2.5 miles)
    • Starbucks (2.6 miles)
    • Dos Gatos Coffee Bar (2.9 miles)
    • Panera Bread (3 miles)

    Theaters

    • AMC Johnson City 14 (2.2 miles)

    Frequently Asked Questions

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