Lakebridge - A Waters Community

Pros

• The therapy team at Lakebridge is outstanding, providing excellent rehabilitation and physical therapy services.
• Most of the nursing staff genuinely cares about the residents and works hard to meet their needs.
• The facility is well-groomed, very clean, and offers a pleasant environment for residents and their families.
• Private rooms are adequate and comfortable, often featuring great views and personal amenities like sinks and bathrooms.
• Residents appreciate the politeness and friendliness of the staff, making it easy to communicate with them during their stay.
• Many reviewers commend the food quality, stating it was marvelous or that they had to bring in food for loved ones when necessary due to poor options elsewhere.
• The social worker and office staff were found to be extremely nice and helpful by multiple reviewers.
• The overall care received during rehabilitation is highly praised, with positive remarks about the improvements in functionality post-surgery or illness recovery.
• Residents enjoyed having clean rooms equipped with televisions and phones close at hand.
• Patients felt that their therapy needs were understood and effectively addressed by the therapy departments at Lakebridge Health Care Center.

Cons

• Some CNAs and nurses lack the compassion and personality needed to care for elderly patients or those in therapy, with reports of rudeness and uncaring behavior.
• Residents often face difficulty getting showers, as there is rarely someone available to assist them; bed baths are the only option at times.
• There were complaints about long wait times for responses to call buttons, leading to feelings of neglect.
• The food served was described as awful, necessitating family members to bring in alternative meals.
• There was a total lack of concern for one resident's well-being from the time they entered until their discharge, leading to severe health deterioration.
• Communication from the social worker was nonexistent, resulting in a lack of preparedness for discharge.
• It was noted that the facility appeared overwhelmed with too many patients to handle effectively.

Review

Lakebridge Health Care Center has garnered a range of opinions from residents and their families, highlighting both exceptional care and areas in need of improvement. One recurring theme is the outstanding quality of the physical therapy and rehabilitation services offered. Many reviewers expressed high praise for the rehabilitation team, indicating that they provide top-notch care tailored to the needs of residents recovering from various ailments. The emphasis on personalized care from physical and occupational therapists stood out; several individuals reported feeling empowered to regain their mobility and independence post-surgery or illness. This consistently strong performance in rehabilitation was noted as a key reason for choosing Lakebridge over other facilities.

Alongside the accolades for therapy, many families commented on the cleanliness and maintenance of the facility itself. Reviews frequently described Lakebridge as well-groomed and hygienic, with private rooms that offered adequate space, including an individual bathroom and pleasant views outside. The comfort of these living arrangements contributed positively to residents' experiences during their recovery periods.

However, while many nursing staff members were praised for their compassion and diligence, some reports indicated a noticeable inconsistency in caregiving quality among nurses and certified nursing assistants (CNAs). A few reviewers pointed out that certain staff members lacked the necessary compassion or personality needed to work with elderly patients or those requiring therapy. Experiences varied widely; while some caregivers were described as attentive and caring, others were characterized as rude or uncaring, leading to feelings of frustration among residents and their families.

Another concern raised by multiple reviewers was regarding personal hygiene care, specifically showers. There were complaints about the difficulty in getting regular showers due to insufficient staff availability. Some residents had no option but to rely on bed baths when help was not readily accessible for showering—a significant issue considering the importance of personal hygiene in any healthcare setting.

Several families noted positive aspects such as effective communication with social workers who provided support throughout their loved ones’ stays at Lakebridge. These social workers were often highlighted as extremely helpful figures within the facility’s framework. However, contrasting experiences also surfaced; one reviewer detailed a troubling lack of communication surrounding discharge procedures, which led to unnecessary stress at a critical time when preparation was required.

Food quality emerged as another area where reviews diverged significantly; while one resident praised it as "marvelous," others deemed it disappointing enough that families felt compelled to bring in meals for their loved ones altogether. Despite these food-related critiques, many individuals emphasized their overall satisfaction with room amenities—such as TVs and telephones—adding convenience during recovery periods.

Despite mixed experiences shared about Lakebridge Health Care Center's nursing staff dynamics and food quality, those seeking robust rehabilitation services seem likely to find value in what this facility offers. Ultimately, potential patients or families are encouraged to conduct thorough comparisons with other institutions before making a decision—finding a balance between excellent rehabilitative support alongside compassionate day-to-day nursing care is crucial for ensuring comprehensive health services tailored effectively for each resident's needs.

Physicians

• East Tennessee Medical Associates, PC (0.1 miles)
• Bharti Plastic Surgery (0.6 miles)
• Etsu Physicians and Associates (0.6 miles)
• Woodridge Outpatient Services (0.6 miles)
• First Choice Healthcare Family (0.7 miles)
• Ask-A-Nurse (0.8 miles)
• Regional Cancer Center (0.8 miles)

Hospitals

• Woodridge (0.7 miles)
• James H. Quillen VA Medical Center (1.6 miles)
• Franklin Woods Community Hospital (2 miles)
• Center For Women's Health (2.3 miles)

Restaurants

• Chick-Fil-A (0.7 miles)
• Taco Bell (0.7 miles)
• Sahib (0.8 miles)
• Petro's Chili & Chips (1 miles)
• Freddy's Frozen Custard & Steakburgers (1 miles)
• Panda Express (1.2 miles)
• Knight's Pizza (1.4 miles)

Pharmacies

• ProCompounding Pharmacy (0.7 miles)
• Walgreens (0.7 miles)
• Ballad Health Pharmacy (0.7 miles)
• West Towne Pharmacy (1 miles)
• Hillcrest Drug Store (1.8 miles)
• The Compounding Lab Johnson City (1.8 miles)
• CVS Pharmacy (2.7 miles)

Places of Worship

• Grace Fellowship Church (1.2 miles)
• Islamic Center Of Northeast Tennessee (1.5 miles)
• Covenant Presbyterian Church (2.2 miles)
• St Mary's Church (2.9 miles)

Cafes

• Starbucks (1.8 miles)
• Open Doors Coffeehouse (2.5 miles)
• Starbucks (2.6 miles)
• Dos Gatos Coffee Bar (2.9 miles)
• Panera Bread (3 miles)

Theaters

• AMC Johnson City 14 (2.2 miles)