The Waters Of Johnson City
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Information last verified:
140 Technology Lane, Johnson City, TN 37604
For more information about senior living options: (844) 490-3973
The Waters is a wonderful rehabilitation facility with caring staff. The staff at The Waters are fantastic, friendly, and attentive. The Waters of Johnson City is an amazing facility that families highly recommend. The dining area and menu at The Waters are wonderful, and residents are engaged in activities. One nurse at The Waters went above and beyond, demonstrating genuine kindness and care. The building and grounds at The Waters are clean and well maintained. Jessica Holsclaw and the team have gone the extra mile to ensure care and assist with insurance issues. The Waters has clean facilities and caring, dedicated staff, making it one of the nicer nursing homes.
The nursing staff is described as understaffed and inattentive, with management perceived as unresponsive. Medications and prescribed therapies were not consistently administered, with some orders not followed. Personal belongings such as clothing, cell phones, and hearing aids were reported as disappearing or being lost. The facility was criticized for poor hygiene and dirty conditions, including hallways where residents asked for help and odors of waste. Basic care and nutrition were neglected, with weight loss, skin breakdown, and inadequate hydration or nourishment. Staff were accused of deception and misrepresenting policies, with promises made and later broken. Some reviewers advised against sending loved ones there due to safety and quality concerns.The Waters of Johnson City is best suited for families who can commit to vigilant oversight and who want a facility that shows real warmth from some caregivers, especially for short-term rehab or transitional stays where the therapy team can make a noticeable difference. The strongest cases come from residents who benefit from attentive therapists, a pleasant, clean environment, and staff that genuinely engage with residents during the day. When the right staff are present, the kind who communicate, demonstrate compassion, and coordinate therapy, The Waters can deliver meaningful recovery and a sense of home for a period of need.
But serious red flags recur across many reviews, and those factors should push families to consider alternatives. The most important caution is that staffing and management appear unstable and uneven. Some families describe excellent bedside care from certain nurses, CNAs, and therapists, yet others report persistent under-staffing, turnover, and gaps in essential services like medication administration, hygiene, and supervision. There are repeated accusations of poor leadership, miscommunication, and a climate in which residents’ basic needs, water, clothing, personal items, and dignified treatment, can be neglected or mishandled. This inconsistency makes it hard to predict the day-to-day experience for a loved one.
The facility’s positives can offset some of the drawbacks when they hold steady. Clean, well-maintained grounds and a welcoming atmosphere at times contribute to a sense that this is a well-run home, not merely a hospital. Therapists and some nurses are singled out for their competence and kindness, and there are reports of meaningful social engagement, good dining, and structured activities. For families that can leverage those strengths, requesting specific therapists, ensuring frequent communication, and arranging proactive oversight, the benefit can be substantial, especially for short-term rehab patients who respond well to skilled rehabilitation and a home-like setting.
Conversely, the most troubling cons are not abstract. They include missed or delayed medications, residents left unattended, and frequent complaints about the nursing leadership and accountability. Several reviews recount instances of lost belongings, unexplained disappearances of hearing devices, and clothing mishaps, all of which erode trust and safety. Reports of inadequate hygiene, weight loss, and even infections after a stay contribute to a stark warning: without close supervision and sharp internal controls, those risks become real hazards. A subset of staff are described as caring and capable, but enough pervasive concerns about the environment and management persist that risk-averse families will want to look elsewhere or insist on aggressive governance before admission.
In weighing the pros against the cons, the key takeaway is practical and action-driven: The Waters can be a viable option for rehab or long-term care if there is a concerted, ongoing commitment from families to monitor care, secure reliable staffing, and secure written assurances and care plans. The facility’s appeal, clean surroundings, engaged activities, and compassionate caregivers, can exist, but only with consistent leadership, steady staffing, and transparent, written policies. For families unwilling or unable to supervise closely, or for residents with complex medical needs requiring highly reliable medical management, alternatives should be strongly considered.
Ultimately, the decision hinges on risk tolerance and the capacity for advocacy. If choosing The Waters, conduct an intensive pre-admission assessment: request to meet the director of nursing and therapy leads, review recent care plans in writing, probe staffing ratios by shift, and insist on documented responses to past incidents. Tour multiple times, speak with current residents and families, and set explicit expectations for medication administration, hygiene, and daily updates. For many families, it will be prudent to cast a wide net and compare with other reputable options in the area; for others, a determined, hands-on approach can unlock a period of solid rehabilitation and compassionate care within a facility that otherwise shows promise.
84 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tri-Cities Regional (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Waters of Johnson City is an assisted living community located in the charming city of Johnson City, TN. This community offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
For added convenience, the community provides beauty salon services, cable or satellite TV access, and community-operated transportation. Residents can also enjoy the use of a computer center, gaming room, small library, fitness room, and outdoor spaces such as a garden. Wi-Fi/high-speed internet is available throughout the premises.
The living quarters are fully furnished and include private bathrooms for each resident. Housekeeping services are provided to maintain cleanliness and tidiness.
Residents can indulge in restaurant-style dining where they can savor delicious meals prepared by the community's staff. Special dietary restrictions are accommodated, including diabetes diet options. For those who prefer cooking their own meals or snacks, each living unit comes with a kitchenette.
The staff at The Waters of Johnson City is dedicated to ensuring the well-being of residents by providing assistance with activities of daily living like bathing, dressing, and transfers. Medication management services are also available for residents who require it. A 24-hour call system and supervision further enhance safety and security within the community.
To promote mental wellness and socialization among residents, a variety of activities are provided on a daily basis. These include fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are also available to assist residents with any additional needs or requests.
Located in close proximity to various amenities and services in the area, The Waters of Johnson City offers convenient access to cafes, pharmacies, physicians' offices, restaurants, transportation options (both medical and general), places of worship,and theaters. Additionally,the presence of hospitals nearby ensures access to quick medical care if needed.
With its comprehensive amenities and care services as well as its convenient location close to numerous local facilities,the Waters of Johnson City provides a comfortable and supportive environment for seniors seeking assisted living in Johnson City, TN.
The Waters Of Johnson City is located at 140 Technology Lane, Johnson City, TN 37604 in Washington County, Tennessee
The Waters Of Johnson City on seniors.fyi includes 7 photos including images showing building, outdoor, wheelchair, aerial view, parking, trees, patio, brick building, and more.
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Healthcare
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