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The Waters Of Johnson City

The Waters Of Johnson City is a nursing home community in Johnson City, TN.

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The Waters Of Johnson City

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  • Building

    A brick building with a covered entrance and flagpole, set against a cloudy sky.

  • Trees

    Aerial view of a building with a parking lot and several parked cars.

  • Windows

    A sunny outdoor view of a brick building with a window, surrounded by plants and benches.

  • Outdoor

    A wooden bench covered with colorful toy eggs on a patio.

  • Aerial View

    An aerial view of a large building with a surrounding parking lot and nearby roads.

  • Healthcare

    A caregiver assists an elderly woman in a wheelchair with physical therapy exercises.

  • Wheelchair

    A caregiver interacting with an elderly person seated in a wheelchair outdoors.

140 Technology Lane, Johnson City, TN 37604

For more information about senior living options: (866) 208-4318

3 from 55 reviews
5 stars
23
4 stars
2
3 stars
4
2 stars
3
1 stars
23

Overall Review of The Waters Of Johnson City

caveat 12 reviews mention this

Staffing and basic-care concerns

Residents and families raise serious concerns about staffing and day-to-day care.

Several reviews describe problems that affected basic care, including long waits for help and call light response, plus failures around medications, oxygen, and hygiene. A number of accounts frame the experience as unsafe or neglect-related, mentioning rapid decline, weight loss, missing personal items, and issues with getting needed attention. Even reviews that are mixed still connect the shortcomings to being short-staffed and residents not receiving the efficient care they need.

common 17 reviews mention this

Compassionate care from staff

Many reviewers praise the nursing team and caregivers as compassionate and attentive.

Across the reviews, families repeatedly highlight caregivers who feel welcoming, kind, and responsive—especially nurses named in specific stories. Some reviewers describe staff as taking time to answer questions, checking on needs, and helping residents feel supported during rehab or longer stays. Even among lower-rated experiences, a few comments still acknowledge that some staff members are good, which suggests uneven experiences depending on who is on shift.

caveat 12 reviews mention this

Cleanliness gets mixed reactions

Cleanliness and building upkeep are discussed with both positive and negative examples.

Some reviewers describe the facility as clean, well maintained, spotless, and tidy on arrival. Others report hygiene and cleanliness problems, including poor bathing or skin breakdown, dirty bathrooms, and visible pests. A few accounts also mention the building being in poor condition, with residents and families describing concerns that go beyond normal wear.

common 3 reviews mention this

Food quality varies by review

Dining experiences range from positive to very negative.

A handful of reviews say residents ate well and praise the kitchen and menu, including comments that dining helped someone regain appetite during their stay. On the other hand, at least one review criticizes the food in harsh terms and connects it to the overall care experience. Dining appears to be an area where experiences depend heavily on the individual stay and circumstances.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 84 resident community capacity 84 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Tri-Cities Regional (10 miles away) Tri-Cities Regional (10 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • East Tennessee Brain & Spine (0.2 miles)
  • The John Lawson Surgical Group (0.2 miles)
  • Colon & Rectal Surgery Consultants P c (0.3 miles)
  • The Urology Clinic (0.3 miles)
  • Ear Nose & Throat Associates (0.3 miles)
  • FirstChoice Family Practice (0.4 miles)
  • Johnson City Internal Medicine Associates (0.4 miles)

Hospitals

  • Franklin Woods Community Hospital (0.3 miles)
  • Center For Women's Health (0.5 miles)
  • Woodridge (2 miles)
  • James H. Quillen VA Medical Center (2.4 miles)

Restaurants

  • Kickback Jack’s (0.5 miles)
  • Aubrey's (0.5 miles)
  • Carrabba's Italian Grill (0.7 miles)
  • Panda Express (0.8 miles)
  • Petro's Chili & Chips (0.9 miles)
  • Freddy's Frozen Custard & Steakburgers (0.9 miles)
  • IHOP (1 miles)

Places of Worship

  • Covenant Presbyterian Church (0.8 miles)
  • Discover Life Church (2.1 miles)

Cafes

  • Panera Bread (1.1 miles)
  • Starbucks (1.3 miles)
  • Open Doors Coffeehouse (2.2 miles)
  • Starbucks (2.6 miles)

Theaters

  • AMC Johnson City 14 (1.2 miles)

Pharmacies

  • CVS Pharmacy (1.2 miles)
  • Walgreens (1.3 miles)
  • Ballad Health Pharmacy (1.5 miles)
  • ProCompounding Pharmacy (1.6 miles)
  • West Towne Pharmacy (1.8 miles)
  • Walgreens (1.8 miles)
  • Hillcrest Drug Store (2 miles)

Transportation

  • U-Haul Moving & Storage (1.6 miles)

Frequently Asked Questions

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