Maplewood Health Care Center in Jackson, TN

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Maplewood Health Care Center in Jackson, TN

100 Cherrywood Place, Jackson, TN 38305

For more information about senior living options: (844) 490-3973

4.6 from 104 reviews
5 stars
79
4 stars
16
3 stars
4
2 stars
1
1 stars
4

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    Overall Review of Maplewood Health Care Center

    Pros

    • pro The facility is friendly and neat.
    • pro The entry kiosk is super fast in authentication and entry during normal visiting hours.
    • pro The facility is clean and friendly.
    • pro Maplewood is safe, helpful, and loving, with staff going out of their way to help residents.
    • pro The facility is very clean and smells pleasant.
    • pro The staff are friendly, nice, and attentive; the facility is clean and smells nice.
    • pro The staff greet visitors and assist in locating residents.
    • pro The check-in experience is great, with guidance through temperature checks and name-tag printing.
    • pro The staff are friendly and helpful; Maplewood seems clean.
    • pro Scott the nurse has the best demeanor.
    • pro The facility is very clean; residents receive attentive care.
    • pro The staff treat everyone with great care.
    • pro Residents receive great care in this clean establishment.
    • pro They take great care of residents and always have smiling faces.
    • pro It is a great place.
    • pro Maplewood is a wonderful place, and families feel welcomed.

    Cons

    • pro The aides were very disrespectful, lazy and rude, and they would mock the patient and move the call button out of reach.
    • pro The staff doctor changed all the medications around, which caused multiple problems.
    • pro The food was horrible and the trays took over an hour to be handed out, causing meals to melt.
    • pro The bed sheets were not changed during the stay, and dirty sheets were left with new pads placed on top.
    • pro There was not enough staff to efficiently care for the patient load, and some nurses did not respond to call lights.
    • pro One aide threw the patient's clothes into the corner after changing her, showing clear disregard.
    • pro The evening and weekend staff were described as having attitudes and the care was mediocre, with the reviewer saying they would not recommend the facility.

    Review

    Maplewood Health Care Center in Jackson is best suited for families seeking a clean, warmth-forward skilled-nursing environment where rehab and everyday comfort matter. The community shines for residents who value a home-like atmosphere, friendly staff, and a consistently tidy setting. For families focused on a strong, person-centered approach to post-acute rehab and long-term care, Maplewood offers reliable routine, approachable front-desk processes, and caregivers who genuinely aim to ease the resident's day-to-day experience. In short, it works well for seniors who want a respectful, well-maintained place with a contagious sense of positive energy from the caregiving team.

    That said, several realities merit consideration before choosing Maplewood. The option may feel less compelling for those who require flawless, around-the-clock staffing with perfectly predictable response times. Weekend and evening shifts have been described as tougher, with reports of delays in responding to call lights and intermittent attitudinal gaps among staff. Some families have encountered variability in care quality, including concerns about meals, bedside housekeeping, and occasional communication hiccups. For residents who need abundant private rooms for transition or who have especially sensitive dietary or medication needs, alternatives with more consistent night-and-day staffing and more predictable services may be worth evaluating.

    The strongest positives - cleanliness, a welcoming milieu, and staff who demonstrate genuine care - do not merely offset the drawbacks; they actively elevate Maplewood above many peers. Reviews repeatedly highlight a facility that stays well-kept, with pleasant smells and a neat, orderly environment. Caregivers across roles - nurses, aides, admissions staff, and even recreational or events personnel - are praised for friendliness, attentiveness, and a willingness to go the extra mile. The rehab program in particular earns strong marks: therapists and rehab-area facilities are described as capable, with residents making progress and families appreciating the collaboration around personalized care plans. When momentum is there, Maplewood's strengths create meaningful improvements in comfort and recovery.

    Where the gaps show up, they can be meaningful for decision-makers. Several accounts point to inconsistent staffing levels, especially during evenings and weekends, which in practice can translate into slower call-light responses and a need for family presence to oversee daily tasks. Food quality is another variable; some trays are praised, while others note mediocrity in meals and service speed. There are mentions of housekeeping lapses, and a few medicational-management concerns that require ongoing oversight. The recurring thread is not universal failure but uneven execution - enough to matter for families relying on steady, predictable routines and seamless transitions from hospital to facility, then to home.

    From a decision-making perspective, Maplewood makes the most sense for families prioritizing a clean, comfortable environment and a compassionate staff culture, with solid rehab capabilities and strong administrative teamwork. Prospective residents should plan to assess weekend and evening operations in person, ask pointed questions about call-light responsiveness, and request a clear care plan that outlines who supervises daily tasks and how issues are escalated. Tour the rehab gym, sample the menus, and meet social workers or admissions staff to gauge how well the facility coordinates transitions, medications, and discharge planning. The facility's approachable atmosphere and proven cleanliness are powerful positives - worth prioritizing in the right match.

    The bottom line: Maplewood Health Care Center is a practical, trustworthy option for seniors needing skilled nursing with a rehabilitative emphasis and a nurturing environment. It delivers on cleanliness, warmth, and personal attention, and those strengths often translate into meaningful comfort and recovery for residents. Yet it requires an informed eye on staffing consistency, weekend access, and routine reliability. For families that can tolerate some variability while prioritizing a homey, respectful setting with strong rehab potential, Maplewood is a sound, confident choice. For others who cannot compromise on 24/7 staffing reliability, flawless call-light responsiveness, or private-room continuity, it is wise to compare alternatives and visit during off-peak times to see how Maplewood handles real-world pressures.

    Features

    Housing

    • 160 resident community capacity 160 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Maplewood Health Care Center in Jackson, TN is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can indulge in self-care and grooming. Each resident can enjoy cable or satellite TV in their private accommodations. Community operated transportation is provided for outings and appointments.

    For those who wish to stay connected, there is a computer center with access to Wi-Fi/high-speed internet. Residents can gather at the dining room for restaurant-style dining and enjoy delicious meals prepared by the staff. The fitness room encourages physical activity while the gaming room provides entertainment options.

    The outdoor space includes a garden where residents can relax and enjoy nature. Housekeeping services are provided to ensure cleanliness and tidiness. Each accommodation is fully furnished with private bathrooms and a kitchenette for convenience.

    To assist with the move-in process, move-in coordination is available to make the transition as smooth as possible. A small library offers opportunities for reading and intellectual stimulation. Telephone services are accessible for easy communication with loved ones.

    Transportation arrangement (non-medical) is provided for residents who need assistance getting around. Transportation to doctors' appointments can be arranged as well. A wellness center focuses on maintaining residents' health and well-being, while medication management ensures proper administration of medications.

    Care services include 24-hour call system and supervision, activities of daily living assistance such as bathing, dressing, and transfers, diabetes diet management, meal preparation and service, mental wellness programs, special dietary restrictions, as well as transportation arrangement.

    Engaging activities are offered at Maplewood Health Care Center including concierge services, fitness programs, planned day trips to explore the area's attractions, resident-run activities organized by the community members themselves, and scheduled daily activities that cater to various interests.

    The community enjoys close proximity to various amenities including 2 cafes nearby for social gatherings or quick bites outside the community. There are also 9 pharmacies, 37 physicians, and 41 restaurants nearby, providing convenient access to healthcare services and dining options. 8 places of worship nearby cater to residents' spiritual needs. Additionally, there are 3 hospitals in close proximity for any medical emergencies.

    Overall, Maplewood Health Care Center provides a comfortable and supportive environment for seniors who require assisted living services, ensuring their physical, mental, and social well-being.

    Nearby Places of Interest

    Physicians

    • Center for Spine Care PC (0.2 miles)
    • Dermatology Associates (0.3 miles)
    • North Jackson Family Clinic (0.4 miles)
    • Cardiovascular Clinic Of West Tennessee (0.6 miles)
    • Bingham Nerve & Muscle (0.8 miles)
    • Cardio Care (1 miles)
    • Turpen Katherine Tackett MD (1 miles)

    Restaurants

    • Cracker Barrel (0.7 miles)
    • Takos Borukas (0.9 miles)
    • Waffle House (1 miles)
    • Zaxby's (1.3 miles)
    • Jason's Deli (1.3 miles)
    • Picasso Bistro & Pizzeria (1.3 miles)
    • Wendy's (1.3 miles)

    Places of Worship

    • Thrive Community Church (0.8 miles)
    • Covenant Presbyterian Church (2 miles)
    • Campbell Street Church of Christ (2.1 miles)
    • Sand Hill Church (2.1 miles)
    • Fellowship Bible Church (2.5 miles)
    • Bethel Baptist Church (2.7 miles)
    • Grace United Methodist Church (3.1 miles)

    Pharmacies

    • Phipps Pharmacy (0.9 miles)
    • Walgreens (1 miles)
    • Cost Plus Pharmacy (1 miles)
    • Jackson Clinic Pharmacy (1.6 miles)
    • Walgreens (1.6 miles)
    • West Tennessee Pharmaceutical Care (2.4 miles)
    • Walgreens (2.8 miles)

    Hospitals

    • West Tennessee Healthcare North Hospital (1.2 miles)
    • Jackson-Madison County General Hospital (3.1 miles)
    • Jackson Clinic Psychiatry (3.2 miles)

    Cafes

    • Starbucks (1.4 miles)
    • Starbucks (1.4 miles)

    Frequently Asked Questions

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