Residents and visitors repeatedly describe a clean, fresh-feeling facility.
Many reviews highlight cleanliness and a generally pleasant smell, with visitors describing no ānursing homeā odor and floors/rooms feeling sanitary. Several reviewers also mention the building looking well kept and orderly during visits. A few comments note exceptions such as strong cleaning or perfume smells, showing that odor comfort can vary.
common36 reviews mention this
Staff are consistently friendly and helpful
Friendly, helpful staff are a frequent reason people feel comfortable during visits and stays.
Across many reviews, residents and families describe staff members as courteous, welcoming, and easy to approach. Multiple comments emphasize attentiveness in day-to-day interactions, including assistance with check-in, directions, and helping residents get up, dressed, or supported for comfort. A minority of reviews take a very different view of specific aides and weekend/evening coverage, including claims of disrespect or delayed responses.
common10 reviews mention this
Care coordination for rehab and needs
Reviews describe nursing support that helps residents stay comfortable and follow through on care.
Several reviews connect the experience to rehab and daily care tasks such as dressing, sitting up, and getting residents ready for family visits or outdoor time. Medication management is also mentioned, including one account describing a medication change that caused problems. At the same time, some reviews question staffing responsivenessāciting delayed call light attention and the need for families to provide hands-on support.
caveat6 reviews mention this
Food quality is mixed
Dining reviews are uneven, with some praising meals and others reporting serious dissatisfaction.
A number of reviewers describe food as adequate or better at times, including one comment that lunch looked good and another that weekday meals were better than weekends. Other reviews criticize meal delivery and quality, including complaints that trays took too long, portions were unappetizing, and food affected weight or appetite. This split aligns with the community offering special dietary restrictions and diabetes diet support in care services.
common8 reviews mention this
Warm atmosphere and visitor experience
Visitors often describe a welcoming environment that makes checking in easier.
Several reviews mention a pleasant, comfortable feelāsometimes tied to decorations, festive setups, and resident-friendly spaces. People also describe smoother visitor entry procedures, along with staff assistance at the front desk during sign-in. Some reviews, however, describe problems with entry logistics and being kept waiting when attempting to visit.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
160 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Center for Spine Care PC (0.2 miles)
Dermatology Associates (0.3 miles)
North Jackson Family Clinic (0.4 miles)
Cardiovascular Clinic Of West Tennessee (0.6 miles)
Bingham Nerve & Muscle (0.8 miles)
Cardio Care (1 miles)
Turpen Katherine Tackett MD (1 miles)
Restaurants
Cracker Barrel (0.7 miles)
Takos Borukas (0.9 miles)
Waffle House (1 miles)
Zaxby's (1.3 miles)
Jason's Deli (1.3 miles)
Picasso Bistro & Pizzeria (1.3 miles)
Wendy's (1.3 miles)
Places of Worship
Thrive Community Church (0.8 miles)
Covenant Presbyterian Church (2 miles)
Campbell Street Church of Christ (2.1 miles)
Sand Hill Church (2.1 miles)
Fellowship Bible Church (2.5 miles)
Bethel Baptist Church (2.7 miles)
Grace United Methodist Church (3.1 miles)
Pharmacies
Phipps Pharmacy (0.9 miles)
Walgreens (1 miles)
Cost Plus Pharmacy (1 miles)
Jackson Clinic Pharmacy (1.6 miles)
Walgreens (1.6 miles)
West Tennessee Pharmaceutical Care (2.4 miles)
Walgreens (2.8 miles)
Hospitals
West Tennessee Healthcare North Hospital (1.2 miles)
Jackson-Madison County General Hospital (3.1 miles)
Maplewood Health Care Center on seniors.fyi includes 5 photos including images showing outdoors, interior, architecture, exercise equipment, physical therapy, exercise, computers, rehabilitation, and more.
Nearby Communities
Home Instead - Jackson, TN
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4.9 from 50 reviews
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3 from 4 reviews
Assisted living with diabetic care, on-site activities, and meals provided.
Brookdale Jackson Oaks
Jackson, TN
4.6 from 96 reviews
$2,305 to $6,370 / month
Friendly staff and a variety of on-site activities in a well-kept community.
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160 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Assisted living with diabetic care, on-site activities, and meals provided.
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8 Essential Assistive Devices for Older Adults
Navigating the Financial Road to Nursing Home Care: In-Depth Guidance and Resources
