Maplewood Health Care Center in Jackson, TN

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Maplewood Health Care Center in Jackson, TN

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100 Cherrywood Place, Jackson, TN 38305

For more information about senior living options: (844) 490-3973

4.6 from 114 reviews
5 stars
86
4 stars
18
3 stars
4
2 stars
1
1 stars
5

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Overall Review of Maplewood Health Care Center

Pros

  • pro Maplewood is described as clean, well maintained, and inviting.
  • pro The staff are friendly, courteous, and attentive.
  • pro The facility is sanitary and pleasantly scented.
  • pro The care staff are compassionate and go out of their way to help.
  • pro Families feel reassured by the level of care their loved ones receive.
  • pro The check-in experience is smooth and welcoming.
  • pro Residents are well cared for and comfortable.
  • pro The rehabilitation services are well coordinated and effective.
  • pro The environment feels safe, home-like, and warm.
  • pro Maplewood is a place families would readily recommend.

Cons

  • pro The facility is horrible, and the staff are rude and disrespectful.
  • pro The staff do not seem to care about their patients and talk about them.
  • pro The place is described as a garbage dump, with poor overall management.
  • pro There is not enough staff to efficiently care for the resident load.
  • pro The aides were disrespectful, lazy, and rude, and mishandled patient belongings and medications.
  • pro The food was horrible, and trays sometimes took over an hour to be handed out.
  • pro Bed sheets were not changed and call lights were not promptly answered.
  • pro Evening and weekend staff were known to punish residents by delaying care or neglecting basic needs.
  • pro The corporate office is unreachable, reinforcing a sense that money matters more than care.

Review

Maplewood Health Care Center in Jackson, TN is best suited for families seeking skilled nursing care or post-acute rehab where a bright, home-like atmosphere and a visibly proactive daytime team matter most. This community consistently shows up as clean, welcoming, and focused on therapy and daily living activities. It works well for residents who need short-term rehabilitation after a hospital stay, with therapists and nurses who are accessible, cheerful, and engaged. For families prioritizing a positive first impression, friendly check-in, pleasant common areas, and a staff that greets visitors with genuine warmth, their experience tends to align with expectations. The emphasis on a tidy, odor-controlled environment and an active rehab area makes Maplewood a reasonable pick for those who want a smoother transition into post-hospital living and daily routines.

However, there are clear reasons to consider alternatives, especially for those whose top priority is unwavering 24/7 consistency or private, long-term arrangements. Several families report troubling experiences on evenings and weekends, where staffing gaps and calmer, less personal attention can translate into delays with call bells, slower response times, or caregivers who seem distracted. A few reviews describe disrespectful or inattentive behavior and even disorganization across shifts, including medication changes that caused problems, and meals that fall short in quality or timeliness. In short, when around-the-clock reliability and a uniformly high standard of care across all hours are non-negotiable, Maplewood may require careful vetting and ongoing monitoring, and some families will want to look at facilities with stronger night-and-weekend staffing ratios.

The strongest positives, cleanliness, warmth, and a robust rehabilitation ecosystem, often offset many of the concerns, but not automatically for every resident. The campus earns praise for being consistently tidy, smelling pleasant, and maintaining an inviting, homey feel that helps residents settle in. Families frequently point to a friendly front desk, smooth intake processes, and staff who genuinely engage with residents and visitors. The rehab wing, therapy teams, and medical coordination have produced measurable progress for many residents, with comments highlighting therapists who are patient, professional, and skilled at coordinating with families. The practical upshot is that Maplewood can deliver meaningful improvements in mobility, daily function, and overall mood when therapy is actively pursued and when daytime staff communicate clearly with families about progress and needs.

Yet the negatives cannot be dismissed as minor quirks. Reports of routine delays in meals, slow or inconsistent bed-changing practices, and a few instances of call-light neglect paint a picture of a facility that can truly shine in some shifts and stumble in others. A recurring theme insists that the daytime team can feel cohesive and responsive, while evening and weekend teams sometimes lack the same level of attentiveness. The absence of enough private rooms for long-term transitions is also a practical constraint that families must weigh, particularly for residents who will move from rehab to ongoing care and value personal space. These operational gaps aren’t universal, but they are persistent enough that a family’s plan should include validating staffing patterns during the times when a loved one will be awake, hungry, or in need of urgent assistance.

From a decision-making standpoint, Maplewood is a strong candidate for families prioritizing a positive atmosphere and effective short-term rehab, provided that the expectations include structured communication and close, proactive oversight. Prospective residents should engage with admissions personnel, staff like Tamika, who have been highlighted for compassion and clarity during transitions, and press for concrete specifics on staff-to-resident ratios across shifts, standardized response times, and contingency plans for weekend coverage. Tours should probe not only the visible cleanliness and décor but also the consistency of daily routines, the availability of private rooms, and the exact processes for care planning, medication management, and meal service. If the goal is a facility that feels like a caring, well-run community most days, Maplewood delivers; if the goal is absolute, unvarying perfection 24/7, it will warrant comparison with alternatives.

In the end, Maplewood Health Care Center presents a practical, well-priced option for families prioritizing a clean, welcoming environment with solid rehab potential and staff who genuinely care. It stands out in its daytime culture and the tangible sense that residents are watched over with kindness and competence. The decision hinges on how much weight is given to consistency across all hours and the desire for private, long-term accommodations. For families where a strong rehab trajectory, approachable staff, and a reassuring, everyday ambience are the core criteria, Maplewood is likely to meet, and possibly exceed, expectations. For those who cannot compromise on 24/7 attentiveness, private-room availability, or flawless weekend service, it pays to broaden the search and compare several options before committing, then return for a second, late-day visit to confirm that the patterns align with the loved one’s specific needs and preferences.

Features

Housing

  • 160 resident community capacity 160 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Maplewood Health Care Center in Jackson, TN is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can indulge in self-care and grooming. Each resident can enjoy cable or satellite TV in their private accommodations. Community operated transportation is provided for outings and appointments.

For those who wish to stay connected, there is a computer center with access to Wi-Fi/high-speed internet. Residents can gather at the dining room for restaurant-style dining and enjoy delicious meals prepared by the staff. The fitness room encourages physical activity while the gaming room provides entertainment options.

The outdoor space includes a garden where residents can relax and enjoy nature. Housekeeping services are provided to ensure cleanliness and tidiness. Each accommodation is fully furnished with private bathrooms and a kitchenette for convenience.

To assist with the move-in process, move-in coordination is available to make the transition as smooth as possible. A small library offers opportunities for reading and intellectual stimulation. Telephone services are accessible for easy communication with loved ones.

Transportation arrangement (non-medical) is provided for residents who need assistance getting around. Transportation to doctors' appointments can be arranged as well. A wellness center focuses on maintaining residents' health and well-being, while medication management ensures proper administration of medications.

Care services include 24-hour call system and supervision, activities of daily living assistance such as bathing, dressing, and transfers, diabetes diet management, meal preparation and service, mental wellness programs, special dietary restrictions, as well as transportation arrangement.

Engaging activities are offered at Maplewood Health Care Center including concierge services, fitness programs, planned day trips to explore the area's attractions, resident-run activities organized by the community members themselves, and scheduled daily activities that cater to various interests.

The community enjoys close proximity to various amenities including 2 cafes nearby for social gatherings or quick bites outside the community. There are also 9 pharmacies, 37 physicians, and 41 restaurants nearby, providing convenient access to healthcare services and dining options. 8 places of worship nearby cater to residents' spiritual needs. Additionally, there are 3 hospitals in close proximity for any medical emergencies.

Overall, Maplewood Health Care Center provides a comfortable and supportive environment for seniors who require assisted living services, ensuring their physical, mental, and social well-being.

Nearby Places of Interest

Physicians

  • Center for Spine Care PC (0.2 miles)
  • Dermatology Associates (0.3 miles)
  • North Jackson Family Clinic (0.4 miles)
  • Cardiovascular Clinic Of West Tennessee (0.6 miles)
  • Bingham Nerve & Muscle (0.8 miles)
  • Cardio Care (1 miles)
  • Turpen Katherine Tackett MD (1 miles)

Restaurants

  • Cracker Barrel (0.7 miles)
  • Takos Borukas (0.9 miles)
  • Waffle House (1 miles)
  • Zaxby's (1.3 miles)
  • Jason's Deli (1.3 miles)
  • Picasso Bistro & Pizzeria (1.3 miles)
  • Wendy's (1.3 miles)

Places of Worship

  • Thrive Community Church (0.8 miles)
  • Covenant Presbyterian Church (2 miles)
  • Campbell Street Church of Christ (2.1 miles)
  • Sand Hill Church (2.1 miles)
  • Fellowship Bible Church (2.5 miles)
  • Bethel Baptist Church (2.7 miles)
  • Grace United Methodist Church (3.1 miles)

Pharmacies

  • Phipps Pharmacy (0.9 miles)
  • Walgreens (1 miles)
  • Cost Plus Pharmacy (1 miles)
  • Jackson Clinic Pharmacy (1.6 miles)
  • Walgreens (1.6 miles)
  • West Tennessee Pharmaceutical Care (2.4 miles)
  • Walgreens (2.8 miles)

Hospitals

  • West Tennessee Healthcare North Hospital (1.2 miles)
  • Jackson-Madison County General Hospital (3.1 miles)
  • Jackson Clinic Psychiatry (3.2 miles)

Cafes

  • Starbucks (1.4 miles)
  • Starbucks (1.4 miles)

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