AHC Northbrooke in Jackson, TN
SaveInformation last verified:
121 Physicians Drive, Jackson, TN 38305
For more information about senior living options: (844) 490-3973
The rehab specialists were awesome. The staff is excellent and the administration is fantastic. The building is kept clean and well-maintained. The food was fantastic. Residents are treated like family and cared for with love and compassion. The nurses are attentive, on top of residents' conditions, and quick to act when changes occur. The facility provides compassionate and attentive care.
The staff has more attitude than compassion and neglects patients. When a patient calls for help, it goes unanswered and ignored. A mother was found in soiled diapers every day, and the administration ignores complaints. The facility needs a full investigation due to neglect and abuse. Nursing care is inconsistent: rooms are dirty, nurses are rude, and call buttons are ignored. They are severely understaffed (up to 20 patients per aide), and residents do not receive proper care. The building has a persistent bad smell and overall poor hygiene. Do not send your loved ones here; the weekend staff is the worst, and families are warned about neglect and unsafe conditions.AHC Northbrooke in Jackson, TN is best suited for families that can act as active advocates, especially for short-term rehab or post-acute stays where a few clinicians demonstrate dependable competence. When staffing aligns and care partners are engaged, residents can receive attentive rehabilitation, and some caregivers and administrators are praised for their dedication. The facility can deliver clean surroundings and solid therapy input in moments when communication flows and a consistent team is present. This is not a place to passively observe care; it requires vigilant oversight, rapid escalation when concerns arise, and an ongoing commitment from family members to monitor daily routines and outcomes.
Those who should consider alternatives are families with a low tolerance for staffing variability, ongoing safety concerns, or long-term, high-need daily care. The most troubling patterns in the reviews point to neglect risks, delayed responses to call bells, and inconsistent housekeeping. For seniors who require reliable 24/7 nursing attention, predictable daily routines, or strong infection-control practices, the current mix of reported issues makes other facilities a more secure bet. Families should particularly scrutinize how care is coordinated during weekends and night shifts, and whether there is sustained leadership accountability to correct repeated problems.
On the positive side, rehab-focused care can be a real strength here. Some residents and families note that rehabilitation specialists perform well and that the clinical team can act decisively when changes in condition occur. A number of staff members are regarded as compassionate and capable, and at least in certain shifts the administration is described as responsive and engaged. The environment can feel welcoming when these elements align, and in those moments, residents report good progress, better mood, and meaningful interactions in the dining room and common spaces. Cleanliness and decent meals are also highlighted by some families, reinforcing that the facility is not uniformly deficient.
The strongest drawbacks center on understaffing and uneven care quality. High patient loads per aide, delayed assistance, and frequent call-button misses recur in the testimonies, giving an impression of systems stretched thin. Dirty rooms, lingering odors, and lapses in hygieneDetails such as unaddressed bedsores or failures to manage wounds correctly appear in multiple accounts. Communication gaps between staff and families, plus inconsistent responsiveness from leadership, amplify the risk of missteps and missed changes in condition. The combination of safety concerns, potential for neglect, and sporadic quality control makes Northbrooke a high-variance choice rather than a steady one.
Because the best outcomes at Northbrooke seem tied to a few dedicated caregivers and well-run shifts, families weighing the pros and cons should insist on concrete assurances before committing. If deciding to proceed, request evidence of stable staffing ratios, a current daily care plan with explicit escalation steps, and a clear mechanism for family feedback that leads to rapid corrective action. It is wise to verify recent state surveys or accrediting reviews and to observe a shift change with a critical eye toward cleanliness, response times, and how call bells are handled. Without ongoing vigilance, the risk of recurrent problems will remain unacceptably high.
In the end, Northbrooke may serve well for select short-term rehab cases where there is strong family oversight and a consistently engaged care team, but it is not a universal solution for every elder requiring care. Alternatives should be on the table for families whose priorities are dependable daily care, rapid issue resolution, and scrupulous cleanliness. If choosing Northbrooke, approach the placement as a provisional arrangement guided by a rigorous care plan, with scheduled family reviews and explicit accountability measures. The goal is to tilt the balance toward the facility’s strengths, rehab efficacy and compassionate staff, while aggressively mitigating the persistent and well-documented risks.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.AHC Northbrooke in Jackson, TN is an assisted living community that offers a wide range of amenities and care services to cater to the needs and preferences of its residents. The community features a beauty salon where residents can get their hair done, as well as cable or satellite TV for entertainment. Community-operated transportation is available for residents to enjoy outings and run errands.
For those who want to stay connected with technology, there is a computer center with Wi-Fi and high-speed internet. Dining options are provided in a restaurant-style dining room, where residents can enjoy delicious meals prepared by the community's staff. There is also a kitchenette available for those who prefer to cook their own meals.
Residents have access to various recreational activities within the community. There is a fitness room for exercise, a gaming room for entertainment, and a small library for reading. Outdoor space and gardens allow residents to spend time outdoors and enjoy nature.
The assisted living community provides housekeeping services to ensure that residents' living spaces are clean and tidy. Move-in coordination assistance is also available to help new residents settle into their new homes smoothly. Private bathrooms provide convenience and privacy.
Care services at AHC Northbrooke include 24-hour call system and supervision for resident safety. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. There are also specialized programs available for mental wellness.
The community offers medication management services to ensure that residents receive their required medications on time. Special dietary restrictions can be accommodated in meal preparation and service, including diabetes diets.
Transportation arrangements are made both for non-medical purposes such as shopping or social outings, as well as for doctors' appointments. A wellness center provides opportunities for healthcare monitoring and support.
Residents can engage in various activities organized by the community including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. The concierge services cater to residents' needs and preferences.
AHC Northbrooke is conveniently located near cafes, pharmacies, physicians, restaurants, places of worship, and hospitals, providing easy access to essential amenities and medical services.
AHC Northbrooke is located at 121 Physicians Drive, Jackson, TN 38305 in Madison County, Tennessee
AHC Northbrooke on seniors.fyi includes 5 photos including images showing bedroom, healthcare, windows, television, decor, courtyard, pergola, fountain, and more.
Northbrook Health Care Ctr
Jackson, TN
Caring staff, clean environment, good meals.
Alexandria Place
Jackson, TN
Compassionate staff delivering personalized, home-like care.
Maplewood Health Care Center
Jackson, TN
Attentive care and a clean facility, strong day-shift engagement and a standout caregiver.
American House Jackson
Jackson, TN
Friendly staff in a warm, engaging community with quality care and good meals.
Brookdale Jackson Oaks
Jackson, TN
Friendly staff and a variety of on-site activities in a well-kept community.
Regency Retirement Village - Jackson
Jackson, TN
Warm, welcoming environment with attentive staff and engaging activities.
Cades Center Assisted Living
Jackson, TN
Small, clean, intimate setting with empathetic staff and positive resident experiences.
Cades Center Assisted Living
Humboldt, TN
Beautiful facility with friendly staff, spacious rooms, and engaging on-site activities.
The Arbors At Heritage Place
Lexington, TN
Fully furnished apartments with in-unit kitchenette and 24/7 care.
6 Crucial Ways an Elder Law Attorney Assists Families
Elder law attorneys assist older adults and their families with legal matters such as estate planning, Medicaid eligibility, and guardianships, while also providing protection against elder abuse. They help navigate complex regulations to safeguard financial resources, ensure well-being, and maintain autonomy for seniors.
Navigating the Tax Landscape of Caregiving: Credits, Deductions, and Beyond
Caregiving for an aging parent entails emotional and financial responsibilities accompanied by significant tax implications, including potential benefits from claiming them as dependents and deductions for medical expenses and caregiving costs. Caregivers must understand eligibility requirements, maintain thorough documentation, and consider consulting a tax professional to navigate these complexities effectively.
Highly Beneficial Low-Impact Exercises for Senior Living Residents
Low-impact exercises are vital for seniors as they promote health, independence, and social interaction while reducing joint strain. These adaptable activities, guided by healthcare professionals, enhance strength, flexibility, and emotional well-being.
Interior
Decor
Architecture
Bedroom
Windows
