Northbrook Health Care Ctr in Jackson, TN
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121 Physicians Dr, Jackson, TN 38305
For more information about senior living options: (844) 490-3973
The staff are wonderful. The facility is clean and well maintained. The food is excellent. The reviewer reports that their mother was very happy there.
The reviewer states the facility is not capable of caring for a mangy dog full of fleas and ticks. The reviewer would not have rehab at Northbrook if given the chance. The reviewer advises not to admit loved ones to this facility. The reviewer notes the loss of the grandfather's wallet as the last straw with the facility. The reviewer mentions the grandfather wore a diaper for the entire stay, despite not suffering incontinence. The reviewer describes the grandfather's conversations growing dark, including mentions of giving away property and verifying burial plots.This community is best suited for families seeking a clean, well-maintained environment with dependable staff and solid dining options for a relatively short-term rehab or recovery stay, where there is active family involvement to monitor care. The positive, everyday aspects - tidy surroundings, friendly front-line staff, and meals that residents and families can praise - make it a viable option when expectations center on comfort, courtesy, and basic daily living needs. It works best when the goal is a smoother transition back home or into a more independent arrangement, rather than a long-term, highly supervised care plan.
Those considering alternatives should note that this facility may not meet needs that require constant medical oversight, specialized memory or behavioral support, or stringent safeguarding of belongings. Families facing chronic or complex medical conditions, significant cognitive impairment, or high risk for wandering and behavioral escalations will want to compare facilities with higher staff-to-resident ratios, more robust memory-care programming, and explicit protocols for dignity, privacy, and valuables protection. In short, this community is not a one-size-fits-all solution for all levels of elder care.
The strongest pros - cleanliness, approachable staff, and food quality - do offset certain comfort-oriented expectations. A well-kept environment and reliable meal service can reduce daily friction and ease transitions for residents who are largely independent or require minimal supervision. When families can maintain open lines of communication and visit regularly, the positives become meaningful anchors for a positive short-term experience. Yet these benefits have clear boundaries: they do not automatically translate into consistently high clinical oversight or comprehensive safety measures for residents with greater care needs.
The main cons surfaced in troubling terms: reports that a resident wore a diaper despite no incontinence, did not sleep in his own pajamas, and was dressed in a gown as if for appearances rather than comfort, paired with conversations that grew dark about mortality and personal affairs. A serious lapse, such a pattern suggests distress and potential gaps in how personal dignity and emotional well-being are safeguarded. The loss of a wallet further erodes trust and signals vulnerabilities in monitoring and safeguarding valuables. Together, these issues paint a picture of care that may fall short in areas that matter most when a loved one is vulnerable, anxious, or requiring close supervision.
Taken as a whole, the experience at Northbrook Health Care Center presents a mixed verdict. For families prioritizing a pleasant physical environment and consistently friendly staff, with strong oversight from engaged relatives, the facility can deliver a respectful, comfortable short-term stint. For those whose loved one needs steady, proactive medical management, strict privacy and belongings protection, or sensitive handling of memory-related or behavioral challenges, caution is warranted. The decision hinges on the resident's specific needs and the family's capacity to stay closely involved and to demand clear, ongoing accountability from the care team.
Practical steps for families evaluating this option include requesting a detailed care plan that maps daily routines, medication administration, and how personal preferences are honored. Inquire about staff-to-resident ratios during peak hours, the process for incident reporting, and opportunities to review past ombudsman or grievance records. Seek clarity on memory-care or dementia-support training, strategies for preserving dignity in personal attire, and explicit safeguards for valuables. Finally, consider arranging a short trial period or scheduled family reviews to assess whether the care trajectory aligns with the resident's evolving needs, and be prepared to pivot to an alternative that offers stronger clinical oversight and safeguarding if the concern set outlined above remains unresolved.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Northbrook Health Care Center is an assisted living community located in Jackson, TN. Our facility offers a range of amenities and care services to ensure our residents live comfortable and fulfilling lives.
One of our notable amenities is the availability of devotional services off-site. We understand the importance of spiritual well-being and provide opportunities for our residents to engage in their religious practices outside of our facility. Additionally, we have indoor common areas where residents can socialize, relax, and enjoy each other's company.
Our dedicated staff provides specialized care for individuals with diabetes, ensuring that they receive proper management and support to maintain optimal health. We also offer high acuity care, catering to individuals with complex medical needs who require a higher level of assistance.
At Northbrook Health Care Center, we prioritize providing engaging activities for our residents. In addition to devotional services off-site, we organize various devotional activities to promote spiritual growth and participation within the community.
Our location is conveniently surrounded by two cafes, nine pharmacies, 37 physicians, 40 restaurants, eight places of worship, and four hospitals. This ensures that our residents have easy access to essential services and amenities in the vicinity.
Overall, Northbrook Health Care Center offers a warm and welcoming environment where residents receive personalized care and enjoy a variety of amenities and activities that enhance their overall well-being.
This part of Jackson, Tennessee, offers a range of healthcare facilities such as the Pulmonary Medicine Clinic and Jackson Regional Hospital, providing convenient access to medical services. There are also numerous dining options nearby, including Zaxby's, Red Lobster, and Hibachi Grill & Supreme Buffet. For coffee lovers, there are two Starbucks locations within close proximity. Additionally, there are several pharmacies in the area for easy medication management. Places of worship like Covenant Presbyterian Church and Bethel Baptist Church offer spiritual support and community involvement opportunities. Overall, this neighborhood provides essential amenities for senior living in a well-established and welcoming community.
Northbrook Health Care Ctr is located at 121 Physicians Dr, Jackson, TN 38305 in Madison County, Tennessee
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